Susan M. Ward, Ph.D.

| assistant professor of communication studies | delaware county community college | | 901 south media line road, media, pa 19063-1094 | 610.359.5043 | [email protected] |

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Doctor of Philosophy in Communication, Regent University, Virginia Beach, VA

Dissertation: Rhetorically Constructing a “Cure”: FDR’s Dynamic Spectacle of Normalcy Advisor: Michael P. Graves, Ph.D.

Master of Arts in Communication Studies, West Chester University, West Chester, PA

Advisor: Diane Casagrande, Ph.D.

Bachelor of Arts in Communication and Spanish, Southwest Baptist University, Bolivar, MO

Advisor: Bob Derryberry, Ph.D.

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Apply the Quality Matters Rubric, Quality Matters Program, June 2011. Peer Review Certification, Quality Matters Program, June 2011. Build Your Online Course, Quality Matters Program, June 2011. Addressing Accessibility, Quality Matters Program, June 2011.

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Assistant Professor of Communication Studies, Delaware County Community College, Media, PA, August 2008 – current Adjunct, Eastern in the City, Eastern University, St. Davids, PA, August 2007 – December 2008

Visiting Assistant Professor, Eastern University, St. Davids, PA, August 2006 – May 2007

Associate Faculty Member, Mt. San Jacinto College, San Jacinto, CA, January 2006 – December 2006 Instructor, West Chester University, West Chester, PA, August 2005 – May 2006

Adjunct Instructor, Delaware County Community College, Media, PA, August 2005 – May 2006; Summer 2007 Visiting Assistant Professor of Speech, Thomas Nelson Community College, Hampton, VA, August 2004 – July 2005 Adjunct Speech Instructor, Thomas Nelson Community College, Hampton, VA, August 2002 – July 2004

Visiting Assistant Professor of Communication, Alvernia College, Reading, PA, August 2000 – June 2002 Technical Training Instructor, Delaware County Community College, Media, PA, Oct. 1998 – June 2002

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Ward, Susan. “Instructor’s Resource Manual for THINK Public Speaking.” Revised edition. Pearson Higher Education, 2012.

Every, Danamarie and Susan Ward. “Instructor’s Resource Manual for THINK Communication.” Revised edition. Pearson Higher Education, 2011.

Ward, Susan. [In Process]. “Rhetorically Constructing a ‘Cure’: FDR’s Dynamic Spectacle of Normalcy.” Wood, Naaman and Susan Ward. “Stigma, Secrets, and the Human Condition: Seeking to Remedy Alienation in

PostSecret’s Digitally Mediated Environment.” Symbolic Interactionism 33.4 (2010): 578-602.

Ward, Susan. “Does Anyone See Me? Playing Host to the Uninvited Guest of Post-Polio Syndrome.” Qualitative Inquiry 14.3 (2008): 360-383.

Ward, Susan. “The Case for Considering Standing Stones as a Mass Communication Institution.” Proceedings of the

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Ward, Susan. Presenter. “Curriculum Transitions: Moving Communication Courses to Online Environments.” Eastern Communication Association. Cambridge, MA. April 2012.

Ward, Susan. Presenter. “The i’s Have It: iPads, iPods and iPhones Transform Communication Classrooms.” Eastern Communication Association. Cambridge, MA. April 2012.

Ward, Susan. Panel Chair. “Transitioning from Essay Writing to Speechwriting: Using Post-it Notes for Invention.” Eastern Communication Association. Cambridge, MA. April 2012.

Ward, Susan. Panel Chair. “Balancing the Old with the New: Re-Envisioning the Public Speaking Course.” Eastern Communication Association. Cambridge, MA. April 2012.

Ward, Susan. Presenter. “Quality Matters?” Wiley Community College Development Day. Delaware County Community College. Media, PA. February 2012.

Ward, Susan. Presenter. “Connecting Audience and Speaker: Using an Extemporaneous Voice to Practice Rhetorical Sensitivity.” Communication Classes.” National Communication Association. New Orleans, LA. November 2011. Ward, Susan. Presenter. “I am not just a number!”: Helping Students Actively Find Their Voice and Identity in Online

Communication Classes.” National Communication Association. New Orleans, LA. November 2011.

Ward, Susan. Presenter. “Learning from the Tucson Tragedy: Listening to the Voices of Students with Invisible Illness.” National Communication Association. New Orleans, LA. November 2011.

Ward, Susan. Presenter. “Being Intentional: An Application of Integrated Course Design.” Faculty In-service Workshop. Delaware County Community College. Media, PA. August 2011.

Ward, Susan. Presenter. “The Competent Speaker.” Communication, Research, and Information Technology 2011 Consulting Event. Youth With a Mission. Madaba, Jordan. July 2011.

Ward, Susan. Presenter. “Who’s in the Spotlight? Communicating the Power of Audience Analysis.” G.I.F.T.S. (Great Ideas for Teaching Students) program. Eastern Communication Association. Arlington, VA. April 2011.

Ward, Susan. Panel Organizer and Presenter. “(re)Defining the Role of the Community College: The Transformative Power of Presidential Communication.” Eastern Communication Association. Arlington, VA. April 2011.

Ward, Susan. Presenter. “Opening the Hood: The Power of Online Courses in Communication.” Eastern Communication Association. Arlington, VA. April 2011.

Ward, Susan. Panel Chair. “Teaching through the Lens of Our Students: A Roundtable Discussion on (the Politics of) Pedagogy and Student Diversity.” Basic Course Conference, Eastern Communication Association. Arlington, VA. April 2011.

Ward, Susan. Presenter. “So You’re Going to Teach Online…Now What? Online Veterans Share Tips and Strategies for Teaching Communication Courses Online.” National Communication Association. San Francisco, CA. November 2010.

Ward, Susan. Presenter. “Abundant Collegiality.” Panel: “No $$, Fame, or Status Would Lure Me Away from Teaching at a Community College: Explaining Our Unique Mission to Comm MA/PhD.” National Communication Association. San Francisco, CA. November 2010.

Every, Danamarie, and Susan Ward. Presenters. “Energizing a Team.” Navigating Leadership Series. Delaware County Community College. Media, PA, and Exton, PA. November 2010.

Ward, Susan, and Danamarie Every. Presenters. “Necessary Evil: The Fundamental Fear of one of the Most Marketable Skills.” Faculty In-service Workshop. Delaware County Community College. Media, PA. October 2010.

Ward, Susan. “Anxiety, Ability, and Sandpaper: Managing Public Speaking Anxiety.” Eastern Communication Association. Baltimore, MD. April 2010.

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Ward, Susan. “Peacemaker, Peacebreaker, or Peacekeeper? Understanding Your Conflict Style.” Navigating Leadership Series. Delaware County Community College. Media, PA. November 2008.

Ward, Susan. Panel Respondent. “Screening Conflict or Voicing Complementarity? Religious Discourse in the

Contemporary Mediascape.” National Communication Association Convention. San Diego, CA. November 2008. Ward, Susan. “Growing Up in the Shadows of PPS: Does Anyone See Me?” Windows on the World Series. Eastern

University. St. Davids, PA. October 2007.

Ward, Susan. “The Blog as the New Agora: A Case Study of Postsecret.com.” Faculty Academic Festival at Eastern University. St. Davids, PA. January 2007.

Ward, Susan. “Deconstructing the ‘Franklin Delano Roosevelt’ Statue: A Rebellious Visual Metaphor?” National Communication Association Convention. Chicago, IL. November 2004.

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COMM 100 Master Course Outline Review Committee, 2011-2012. COMM 111 Master Course Outline Review Committee, 2011-2012 Friendly Member, Distance Learning Committee, 2010 – current. Faculty Co-Advisor, Campus Bible Fellowship, 2010 – current. Candidate Review Spreadsheet, 2010

Created an Excel spreadsheet for reviewing candidates; it has been widely distributed throughout the CAH division.

Committee Member, Institutional Resource Committee, 2009-2011. Committee Member, Cafeteria Sub-committee of the IRC, 2009-2011.

Honors Pilot Project, COMM 200: Argumentation and Debate, DCCC, Spring 2011 – current. Presenter, Distance Learning Institute, Summers 2010, 2011.

Explained my distance learning pedagogy and reviewed examples of my online courses with participants.

Co-presenter, “Energizing Your Team.” Navigating Leadership Series, November 2010.

Presented a workshop as part of the Campus Life's Navigating Leadership Series.

Presenter. “Necessary Evil: The Fundamental Fear of One of the Most Marketable Skills.” Faculty In-service Workshop.

Delaware County Community College. Media, PA. October 2010.

Presenter, New Student Orientation, August 2010. Search Committee Member

Full-time Tenure-track in Chester County, Communication Arts, DCCC, spring 2012. Full-time Temporary, Communication Arts, DCCC, spring 2011.

Full-time Tenure-track in Chester County, Communication Arts, DCCC, spring 2011. Full-time Tenure-track in Chester County, Communication Arts, DCCC, fall 2010. Full-time Temporary in Chester County, Communication Arts, DCCC, summer 2010. Full-time Tenure-track in Chester County, Communication Arts, DCCC, spring 2010. Full-time Temporary in Chester County, Communication Arts, DCCC, spring 2009.

Guest Lecturer, Effective Debating Skills, Reading 100: Critical Reading, Spring 2010. Co-chair, Program Assessment Committee, Communication Arts, DCCC, 2009-2010.

Assisted with organizing course assessments for the Communication Arts program.

Course Assessment Coordinator, COMM 100: Interpersonal Communication, 2009-2010.

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Presenter, “Argumentation in Everyday Contexts.” Navigating Leadership Series, September 2009. Conversation Partners Program, Partnership with ESL Program, DCCC, 2008-2009

Worked with Jennifer Conley to establish a conversation exchange between COMM 100 students and ESL students.

Presenter, “Peacemaker, Peacebreaker, or Peacekeeper? Understanding Your Conflict Style.”

Navigating Leadership Series, Nov. 2008.

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Reviewer, Top Graduate Paper, Religious Communication Association, 2010. Reviewer, Ethnography Division, National Communication Association, 2009.

Reviewer, Health Communication Division, National Communication Association, 2008. Reviewer, Religious Communication Association, 2007-2008.

Dissertation Award Reviewer, Religious Communication Association, fall 2006.

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Gould Award Nomination, 2008-2009, 2010-2011, 2011-2012.

College-wide teaching award given based on confidential student nominations and blind peer review.

Center for Teaching Excellence Mini-grant, Spring 2011

Received a grant to complete certificate training with Quality Matters.

Travel Grants

Eastern Communication Association Convention, Delaware County Community College, 2010-2012. National Communication Association Convention, Delaware County Community College, 2008-2011.

Outstanding Student, Ph.D. in Communication, Regent University, Virginia Beach, VA, May 2005.

Award given by faculty to the student who displays sound scholarship and service to others.

Graduate Fellow, Regent University, Virginia Beach, VA, 2002-2004.

Assisted with teaching several graduate courses while enrolled in the doctoral program.

2003 May Symposium, Virginia Community College System, Roanoke, VA, summer 2003.

Participant in the development of Commonwealth Core curriculum for a hybrid communication course.

Teaching Innovation Initiative Grant Recipient, Alvernia College, Reading, PA, spring 2001.

Awarded a grant in response to a proposal to merge the spoken and written worlds by using the software tool WebCT to aid in the instruction of an introductory speech course.

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Service to the University, Eastern University, St. Davids, PA, fall 2006 – spring 2007.

Service included attending various University events including activities for communication majors as well as informal advising about available employment, scholarship, and internship opportunities. Additional service included attending faculty and department meetings as well as participating in the new faculty seminar.

Lambda Pi Eta Co-Advisor, Eastern University, St. Davids, PA, fall 2006 – spring 2007.

Helped coordinate activities for student members as well as organize activities sponsored by the honor society.

Faculty Council Vice President, Alvernia College, Reading, PA, 2001 – 2002.

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Service included attending various College events including open house and freshmen convocation, advising students about available employment, scholarship, and internship opportunities, attending faculty and junior faculty council meetings, and offering limited technical support to faculty members.

Mission Effectiveness Committee Member, Alvernia College, Reading, PA, 2001 – 2002.

Duties included evaluating how the College integrated its mission statement into its everyday activities.

WebCT Pilot Project, Alvernia College, Reading, PA, spring 2001.

Created content for multimedia instruction using WebCT and assisted with facilitating a campus-wide movement to WebCT.

Division Representative to Faculty Executive Council, Alvernia College, Reading, PA, spring 2001.

Duties included representing the Division of Arts and Sciences at Faculty Executive Council meetings and working on various projects related to faculty development.

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Curriculum Specialist, School for Social Change, Eastern University, St. Davids, PA, August 2007 – May 2008.

Responsibilities included contributing to the creation of a public charter school in Philadelphia based on alternative education models, developing curriculum, and instructional technology training for graduate faculty in the urban studies program.

Director of Information Technology, Valley Forge Christian College, Phoenixville, PA, January 2001 – July 2001.

Responsibilities included managing staff, maintaining departmental budget, and project management including managing a $500,000 administrative software replacement project, overseeing desktop and network support services, evaluating workflow processes to develop more efficient methods of conducting the department, and providing status reports to the cabinet detailing the technology needs of the campus.

Corporate Instructor, PTS Learning Systems, King of Prussia, PA, June 1998 – December 2000.

Responsibilities included providing instructor-led training, participating in sales force automation training for the pharmaceutical industry, and applying communication principles to create an effective classroom environment.

Assistant to Training Coordinator, Communication Research Associates, Valley Forge, PA, May 1997 – May 1998.

Responsibilities included producing training exercises, designing training notebooks, performing data quality checks, and analyzing data according to thematic analysis standards.

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Facilitated activities for the Franciscan Academy, an educational opportunity for impoverished Dominican children.

University of Salamanca, Salamanca, Spain

Studied Spanish grammar, conversation, and business.

Leicester University, Leicester, England