DELTA STATE UNIVERSITY
Unit Strategic Plan and Annual Report -- Academic Year 2008-09 _______Academic Unit ___X___ Administrative/Support Unit
I. Unit Title: Office of Information Technology (OIT)
School/College or University Division: Vice President, Finance/Assistant Vice President, Finance
Unit Administrator: Beverly Fratesi, Chief Information Officer
III. Goals
-- For the Current Year
A. Goal # 1: Implement Banner 8 ERP System 1. Institutional Goal(s) supported by this goal:
i. SP Goal # 3 QEP Goal # 2
2. Evaluation Procedure(s): Measurement will be based on successful implementation of Banner 8.
3. Actual Results: The planning stages and pre-production environment have been implemented for the Banner 8 implementation. University administrative units asked that the full Banner 8.0 deployment not go live until March 2010. The project will be carried forward into the FY10 year with completion anticipated March 2010.
4. Use of Evaluation Results: Preproduction environment has been established and will provide the planning and testing environment for the campus as the remainder of the project is deployed.
i. SP Goal # 1,3 QEP Goal # 1,2,3,4
2. Evaluation Procedure(s): Measurement will be performed based on the increased wireless presence in academic, administrative and gathering areas.
3. Actual Results: Wireless presence is available in 70% of academic environments.
4. Use of Evaluation Results: Increased technology resources for academic and administrative environments is providing for multi-channel communication and access for faculty, staff, students, and guests via a secure, wireless network offering increased opportunities for student engagement and student-faculty interaction.
C. Goal # 3: Acquisition and Implementation of Emergency Notification System 1. Institutional Goal(s) supported by this goal:
i. SP Goal # 3,5 QEP Goal # 2
2. Evaluation Procedure(s): Measurement will be based on successful acquisition and implementation of Emergency Notification system for campus community.
3. Actual Results: The campus emergency notification system has been successfully deployed.
4. Use of Evaluation Results: Emergency notifications can be delivered via text messaging and other methods via a secure, automated system managed by the University police department with online sign up available to faculty, staff and students. The system has been used successfully for two emergency weather notifications during the FY09 year. D. Goal # 4: Enhance Training Offerings and Outreach Efforts
3. Actual Results: OIT has successfully implemented several new training and outreach opportunities for faculty, staff and students, both hands-on and online. The development of online trainings in the areas of course management, online course utilization for students, network access, and web content management provides immediate access to training offerings. Numerous hands-on training programs have been developed and utilized by the campus.
4. Use of Evaluation Results: As a result of the new offerings and the positive feedback received from participants, additional online and hands-on courses will be added in FY10.
E. Goal # 5: Continue to promote the use of technology in the classroom and online for faculty, staff, and students via technology-enriched classrooms and the Blackboard course management system.
b. Institutional Goal(s) supported by this goal: i. SP Goal # 1, 2, 3 QEP Goal # 1, 2, 3, 4
c. Evaluation Procedure(s): Measurement will be based on increased number of training offerings for faculty, staff and students on various areas of technology.
d. Actual Results: During FY09, 14 new technology-enriched classrooms were deployed on the campus. High-end technology was installed in the two primary conference facilities on the campus, the State Room and the Jacob Center, resulting in increased utilization of the facilities. Online course master copies grew from 82 in the 2007-2008 academic year to 376 in 2008-2009, indicating a more sophisticated use of the system as well as a four-fold growth rate.
e. Use of Evaluation Results: Increased technology resources for academic and administrative environments provide multi-channel communication interaction among campus community and increased technology offerings in academic environments resulting in increased student engagement and student-faculty interaction. The new technology
-- For Coming Year(s)
A. Goal # 1: Implement Banner 8 ERP System 1. Institutional Goal(s) supported by this goal:
i. Previous Year Goal(s): SP Goal # 3 QEP Goal # 2
ii. Current Year Goal(s) supported by this goal: Goal #3, Goal #4
2. Evaluation Procedure(s): Measurement will be based on successful implementation of Banner 8. 3. Expected Results: Increased efficiencies in use of Banner ERP system.
4. Anticipated/Intended Uses of Evaluation Results: Increased efficiencies in use of Banner ERP system and improved interaction among administrative and academic departments and improved interaction with students and online systems.
F. Goal #2: Deploy enhanced student email system 1. Institutional Goal(s) supported by this goal:
i. Previous Year Goal(s): SP Goal # 3 QEP Goal # 2
ii. Current Year Goal(s) supported by this goal: Goal #2, Goal #3, Goal #4,
2. Evaluation Procedure(s): Measurement will be based on successful implementation of enhanced student email system.. 3. Expected Results: Improved interface available with upgraded student email system.
4. Anticipated/Intended Uses of Evaluation Results: Increased utilization will result in improved interaction among administrative and academic departments and improved interaction with students.
i. Previous Year Goal(s): SP Goal # 3 QEP Goal # 2
ii. Current Year Goal(s) supported by this goal: Goal #1, Goal #2, Goal #3, Goal #4,
2. Evaluation Procedure(s): Measurement will be based on successful migration of Blackboard CE6 to Blackboard 9 by summer 2010, including the migration of existing course content.
3. Expected Results: Increased satisfaction with the course management system, and updated and enhanced training for academic users.
4. Anticipated/Intended Uses of Evaluation Results: Faculty and student satisfaction may spur an increasing use of the course management system, making it possible to develop additional hybrid and fully online programs.
H. Goal #4: Engage academic unit leadership in customizable faculty development programs that produce quantifiable results (e.g. increased use of CMS, more hybrid courses, expanded online programs, improved quality of courses) in faculty instructional technology expertise.
1. Institutional Goal(s) supported by this goal:
i. Previous Year Goal(s): SP Goal # 3 QEP Goal # 2
ii. Current Year Goal(s) supported by this goal: Goal #1, Goal #2, Goal #3, Goal #4,
2. Evaluation Procedure(s): Measurement will be based on increased usage of CMS, expanded online programs, and improved quality of courses.
3. Expected Results: Increased faculty technology expertise in the development and management of instructional technology.
4. Anticipated/Intended Uses of Evaluation Results: Increased faculty expertise will lead to greater efficacies and efficiencies in teaching and learning, and may make it possible to expand hybrid and fully online programs.
i. Previous Year Goal(s): SP Goal # 1, 2, 3, 4; QEP Goal # 2
ii. Current Year Goal(s) supported by this goal: Goal #2, Goal #4, Goal #5
2. Evaluation Procedure(s): Measurement will be performed based on the increased wireless presence in academic, administrative and common gathering areas.
3. Expected Results: Wireless presence available in 90% of academic environments and 50% of common areas, pending funding availability.
4. Anticipated/Intended Uses of Evaluation Results: Increased technology resources for academic and administrative environments provides for multi-channel communication and access for faculty, staff, students, and guests via a secure, wireless network offering increased opportunities for student engagement and student-faculty interaction.
J.Goal # 6: Migrate from Microsoft Exchange 2003 to Exchange Server 2007 1. Institutional Goal(s) supported by this goal:
i. Previous Year Goal(s): SP Goal # 3, 4, 5
ii. Current Year Goal(s) supported by this goal: Goal #3, Goal #4
2. Evaluation Procedure(s): Measurement will be performed based on successful implementation of Exchange Server 2007 and full migration of campus offices to Exchange 2007.
3. Expected Results: Successful implementation of Exchange 2007 with enhanced features available to faculty/staff. 4. Anticipated/Intended Uses of Evaluation Results: Improved email and calendaring features for all academic and
administrative environments provides for improved efficiencies for all campus offices, including improved communications.
iii. Previous Year Goal(s): SP Goal # 3, 4, 5
iv. Current Year Goal(s) supported by this goal: Goal #1, Goal #3, Goal #4
2. Evaluation Procedure(s): Measurement will be performed based on successful implementation of nine technology-enriched classrooms, one 30-unit computing lab, storage area network expansions, and faculty instructional technology offerings.
3. Expected Results: Successful implementation of nine technology-enriched classrooms, one 30-unit computing lab, storage area expansions and faculty instructional training offerings specifically designed for sciences faculty members. 4. Anticipated/Intended Uses of Evaluation Results: Improved technology facilities for the Department of Biological and
Physical Sciences resulting in improved engagement and retention for students and faculty. The expansion of the storage area network will provide electronic storage for critical course delivery information and images, and will provide storage for select areas of shared research for the sciences.
IV. Data and information for department:
Brief Description and/or Narrative of programmatic scope:
The Office of Information Technology's (OIT) mission is to provide the Delta State community with the information technology leadership, services and support needed to achieve the University’s goals. OIT's vision is that of an IT environment which empowers faculty, students and staff to use technology creatively and effectively to achieve their goals. This environment has standards based architecture with secure, reliable infrastructure and services, and easy access to information. OIT is focused on anticipating and meeting the needs of the community in an efficient and effective manner, and will have the resources appropriate to its mission. The values of OIT staff include: customer focus and service, empowerment, open communication, and a commitment to quality in all that it does. The Office of Information Technology (OIT) is composed of SunGard Higher Education staff providing IT Management, User Services, Network and Telecommunications services, Administrative services, Media and Event Planning services, Web Support services, and Instructional Technology services.
Detailed accomplishments and activities can be found in the OIT Annual and Monthly Reports as furnished to Dr. Myrtis Tabb. Comparative Data (enrollment, CHP, majors, graduation rates, etc):
Delta State University’s Division of Biological and Physical Sciences, with grant writing assistance provided by SunGard grant services, was the successful recipient of a U. S. Department of Education Title III grant entitled “Increasing Student Success and Retention through the Transformation of Laboratory Science Instruction”. The award, a first in Title III funds for Delta State,
provides $2 million in funding over the next five years. To address barriers to student success in science education, the funds will be directed towards extensive course redesign, faculty development, and equipment.
Delta State University was featured in a Cisco case study entitled “Leading Regional University Expands Mobility Solutions”. This national publication described how Delta State University improved the campus network experience while providing enhanced security. The profile features the use of unique solutions that resulted in significant cost savings for the University, with an estimated 70% costs savings over a traditional, switched/wired environment/implementation.
Economic Development initiatives and/or impact: Diversity Compliance Initiatives and Progress:
All staff members are required to attend diversity and harassment training offerings by SunGard. Committees reporting to unit:
Information Technology Governance Committee (Committee records archived in Blackboard CMS ), Web Oversight Committee (Committee records archived with Chair of WOC)
V. Personnel:
Noteworthy activities and accomplishments: Beverly Fratesi
Co- Presenter, 2009 SunGard Summit Annual Conference, “Teamwork Leads to Successful Grant Funding” Presenter, 2008 Romea Conference
Panel Participant, Freshman & Transfer Orientation, DSU
Campus Outreach Efforts– Technology Security & Awareness, DSU Member, Staff Council
Member, Foundations of Excellence Subcommittee Member, Strategic Planning Committee
Member, State IHL CIO Committee Attendee, Educause Annual Conference
Attendee, SunGard Summit Annual Conference
Attendee, MS Creating Futures through Technology Conference Dr. Susan Hines
Presenter 2008, ROMEA Faculty Development Conference
Presenter 2008, WCET Annual Conference on Educational Technology Presenter 2009, STLHE Conference on Teaching and Learning
Presenter 2009, Discovery Luncheon, DSU SBDC
Presenter and Coordinator 2008-2009, Faculty Technology Institutes Coordinator 2008-2009, Faculty Technology Challenge Grants Member 2008-2009, Distance Learning Committee, DSU Developer 2008, Curriculum Templates for School of Nursing
Developer 2009, Curriculum Templates for Department of Social Work
Developer 2009, Curriculum Templates for the Department of Counseling Education Chris Giger
Member, Board of Directors, Mississippi Banner User Group Mississippi Banner Users Group Conference Planning Team Received MBA, DSU
Matt Logan
Promoted, Technical Director
Member, Building and Renovation Committee, DSU No Dig Coordinator, DSU
Murat Gur
Began working full-time in the Office of Instructional Technology in summer 2008
Currently pursuing a BS in Web Design and Interactive Media at the Art Institutes of Pittsburg Presenter 2008, ROMEA Conference (Offerings for DSU Students)
Developer, multiple online course management tutorials for students and faculty
Designer/Editor, revised and reformatted School of Nursing courses for systematic look and feel New position(s) requested, with justification: none
Recommended change of status none
VI. Degree Program Addition/Deletions and/or Major Curriculum Changes: Changes made in the past year: N/A
