What are the challenges of enterprise access? Why Citrix and Windows Server 2003?

Citrix® MetaFrame® Access Suite

Citrix® MetaFrame® Access Suite

Agenda

Agenda

What are the challenges of enterprise access? Why Citrix and Windows Server 2003?

– _{Focus on MetaFrame XP Presentation Server}

MetaFrame Access Suite – Increasing your ROI What are our customers saying?

What are the challenges of enterprise access? Why Citrix and Windows Server 2003?

– _{Focus on MetaFrame XP Presentation Server}

Business & IT Challenges for Enterprise Access

… So why is it so difficult?

… So why is it so difficult?

4

Customer Need

Customer Need

Workforce needs easy, secure, instant access to enterprise resources to make decisions

faster, be more productive, provide better customer service… from

anywhere in the world

Workforce needs easy, secure, instant access to enterprise resources to make decisions

faster, be more productive, provide better customer service… from

The of information systems is driving the cost of enterprise computing out of control

complexity

Each successive wave of computing has only piled on top of what came before to

Enterprise Heterogeneity

Enterprise Heterogeneity

Inconsistent

Inconsistent

delivery &

delivery &

management

management

over disparate

over disparate

networks

networks

Content

Content

proliferating

proliferating

from unlimited

from unlimited

sources

sources

Hundreds of

Hundreds of

applications

applications

running on

running on

multiple

multiple

architectures

People and

People and

their roles are

their roles are

always

always

changing

changing

Access

Access

devices are

devices are

proliferating

proliferating

Road

Office Home

Branch

Access Heterogeneity

Access Heterogeneity

Access

Access

locations are

locations are

always

always

changing

IT organizations are coping with these technical, economic, and business

challenges through

consolidation

They are under intense pressure to the management of enterprise resources and make them more cost-effective to operate

Citrix Enables the

On-Demand Enterprise…

Citrix Enables the

On-Demand Enterprise…

For any number

For any number

of people

of people

Using any

Using any

kind of device

kind of device

Over any network

Over any network

connection

connection

From anywhere in

From anywhere in

the world

User

Access ResourcesEnterprise

C

en

tr

al

iz

e

Manage,

monitor and

measure the

delivery of

enterprise

resources

on demand

as utility

…That Solves Today’s Challenges & Builds a

Foundation for the Future

…That Solves Today’s Challenges & Builds a

Foundation for the Future

S

im

p

lif

Why Citrix and Microsoft Windows Server 2003?

Citrix/Microsoft Relationship History

Citrix/Microsoft Relationship History

WinView product line

1993 Microsoft licenses Windows NT® _{3.51 to Citrix for} WinFrame® _{product line}

1997 Microsoft & Citrix sign licensing and development agreement

1998 Microsoft & Citrix ship Windows NT Server 4.0, Terminal Server Edition

2000 Microsoft & Citrix ship Windows 2000 Server with Terminal Services

2001 Citrix becomes Microsoft Certified Partner & Microsoft becomes Premier Plus CBA member

2002 Citrix becomes Microsoft Global Gold Partner & signs access agreement to Windows server code

2003 Citrix becomes a Global Platinum Launch Partner for the Windows Server 2003 Launch

Current Citrix/Microsoft Initiatives

Current Citrix/Microsoft Initiatives

Citrix is a…

– _{Microsoft Global Gold Certified Partner} – _{Managed Global ISV Partner}

– _{Member of Microsoft Management Alliance} – _{Member of Mobile Solutions Partner Program} – _{Microsoft SharePoint Partner}

– _{Microsoft Office System Partner}

– _{Platinum Sponsor of Windows Server 2003 Launch}

Microsoft is a …

– _{Premier Plus member of the Citrix Business Alliance™ program} – _{Platinum Sponsor of Citrix iForum 2003}

Citrix is a…

– _{Microsoft Global Gold Certified Partner} – _{Managed Global ISV Partner}

– _{Member of Microsoft Management Alliance} – _{Member of Mobile Solutions Partner Program} – _{Microsoft SharePoint Partner}

– _{Microsoft Office System Partner}

– _{Platinum Sponsor of Windows Server 2003 Launch}

Microsoft is a …

– _{Premier Plus member of the Citrix Business Alliance™ program} – _{Platinum Sponsor of Citrix iForum 2003}

Historical Misconceptions

Historical Misconceptions

May 1997 – Microsoft has all of the Citrix technology now. What’s left?

Citrix MetaFrame 1.0 Presentation Server

Feb. 2000 – Doesn’t Windows 2000 have everything you need?

Citrix MetaFrame 1.8a Presentation Server

Today – Doesn’t Windows Server 2003 and .NET have everything you need?

Citrix MetaFrame XP Presentation Server, FR3; MetaFrame Secure Access Manager, MetaFrame Conferencing Manager, MetaFrame Password Manager

May 1997 – Microsoft has all of the Citrix technology now. What’s left?

Citrix MetaFrame 1.0 Presentation Server

Feb. 2000 – Doesn’t Windows 2000 have everything you need?

Citrix MetaFrame 1.8a Presentation Server

Today – Doesn’t Windows Server 2003 and .NET have everything you need?

Citrix Embraces and Extends Windows

Server 2003

Citrix Embraces and Extends Windows

Server 2003

Solidifies compatibility with Microsoft server and desktop platforms.

Solidifies compatibility with Microsoft server and desktop platforms.

Certified for use on Windows 2000 Server and Windows Server 2003

Citrix Clients certified for use on Windows 2000

Professional, Windows XP and Pocket PC.

Certified for use on Windows 2000 Server and Windows Server 2003

Citrix Clients certified for use on Windows 2000

Value-add to Windows Server 2003 –

Citrix MetaFrame XP Presentation Server

Value-add to Windows Server 2003 –

Citrix Embraces and Extends Windows

Server 2003

Citrix Embraces and Extends Windows

Server 2003

Citrix extends Windows Server 2003 and provides significantly enhanced…

Security

Performance and scalability Printing capabilities

Ease of use

Ease of administration

Citrix Solutions used by… – _{100% of the Fortune 100} – _{99% of the Fortune 500}

– _{70% of the Financial Times FT500} – _{50 million users worldwide!}

Citrix extends Windows Server 2003 and provides significantly enhanced…

Security

Performance and scalability Printing capabilities

Ease of use

Ease of administration

Citrix Solutions used by…

– _{100% of the Fortune 100} – _{99% of the Fortune 500}

What’s New in Windows Server 2003

Terminal Server?

What’s New in Windows Server 2003

Terminal Server?

Client Resource redirection

Slow performance link optimizations Session Directory / Session Reconnect High quality audio redirection

High color, high resolution support Client time zone support

Smart card login support User Policies

Client Resource redirection

Slow performance link optimizations Session Directory / Session Reconnect High quality audio redirection

High color, high resolution support Client time zone support

MetaFrame

XP Presentation Server –

Value-add to Windows Server 2003

MetaFrame

XP Presentation Server –

Value-add to Windows Server 2003

 _{Application publishing}  _{Program Neighborhood®}  _{Anonymous user support}  _{Content publishing}

 _{Content redirection}  _{Novell® NDS® Support}  _{Remote Server Management}  _{Delegated Administration}  _{Centralized mgmt. console}  _{Connection control}

 _{CPU prioritization}  _{1-to-1 Shadowing}

 _{1-to-M/M-to-1 shadowing}  _{Cross-server shadowing}  _{Shadowing indicator}

 _{Auto client printer detection}  _{Universal print driver with}

Color and High resolution

 _{Auto client update}  _{Business recovery}  _{Web-based client install}

• _{1000+ servers in farm}

 _{Application publishing}  _{Program Neighborhood®}  _{Anonymous user support}  _{Content publishing}

 _{Content redirection}  _{Novell® NDS® Support}  _{Remote Server Management}  _{Delegated Administration}  _{Centralized mgmt. console}  _{Connection control}

 _{CPU prioritization}  _{1-to-1 Shadowing}

 _{1-to-M/M-to-1 shadowing}  _{Cross-server shadowing}  _{Shadowing indicator}

 _{Auto client printer detection}  _{Universal print driver with}

Color and High resolution

 _{Auto client update}  _{Business recovery}  _{Web-based client install}

• _{1000+ servers in farm}

Unparalleled Performance  Resource-based load _balancing

 _{Load balancing reconnect}  _{Schedule app availability}  _{Specify client IP range}  _{Application monitoring}  _{Customized billing reports}  _{Track user access to apps}  _{Centrally install apps}  _{Distribute service packs}  _{Package customized installs}  _{User-definable installs}

 _{Alert on yellow}

 _{Integrate with Network}

Management consoles

 _{Resource-based load}

balancing

 _{Load balancing reconnect}  _{Schedule app availability}  _{Specify client IP range}  _{Application monitoring}  _{Customized billing reports}  _{Track user access to apps}  _{Centrally install apps}  _{Distribute service packs}  _{Package customized installs}  _{User-definable installs}

 _{Alert on yellow}

 _{Integrate with Network}

Management consoles

Fast Internet Access

• Automatic drive redirection

• SpeedScreen Browser

Acceleration

• SpeedScreen™ 3 compression

• Text-entry Prediction

• Instant Mouse-Click Feedback

• Support for direct asynch

• User collaboration

• Panning & scaling (handhelds)

• Pass-through authentication

• Seamless windows

• Multi-monitor support

• Application Save Position

• Support for MetaFrame

Conference Manager

• Support for MetaFrame

Password Manager

 _{Web Interface}

 Web Interface Extension

 Support for MSAM

 RSA SecurID passcode

entry

A Consistent Experience

 Non-Windows client access

Secure Internet Access

_{Citrix Secure Gateway}

 SSL/TLS 128-bit encryption

 Support for digital certificates

 Socks 4 & 5 proxy support

Device & Network Services

Security & Identity Management

Services

Aggregation & Personalization

Services

Presentation & Conferencing

Services

Common Management Services

MetaFrame XP Presentation Server

Building on the Foundation of MetaFrame

XP Presentation Server

Building on the Foundation of MetaFrame

XP Presentation Server

ICA Enabled

Devices ICA – SSL Gateway

Program Neighborhood

& Web Interface Application Publishing

Easiest way to manage enterprise applications from a central location and access them from anywhere

…An Integrated Management

Environment…

…An Integrated Management

Environment…

MetaFrame XP adds:

Management Console Load Manager** Resource Manager* Installation Manager* Network Manager* Printer Management Architectural Flexibility

Support for Heterogeneous Environments

MetaFrame XP adds:

Management Console Load Manager** Resource Manager* Installation Manager* Network Manager* Printer Management Architectural Flexibility

Support for Heterogeneous Environments

…Across Windows Generations…

…Across Windows Generations…

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…Delivering Applications To The Web…

…Delivering Applications To The Web…

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A web interface for application publishing Secure access

infrastructure

Multi-farm support for flexibility

Heterogeneous

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…Making Access Secure…

…Making Access Secure…

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w

a

y

Based on Internet standard SSL/TLS Standard feature in MetaFrame XP

Presentation Server Two Factor

authentication

supported (e.g. RSA SecurID)

…Delivering a Rich User Experience…

…Delivering a Rich User Experience…

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S

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w

a

y

SpeedScreen™ Browser Acceleration

Advanced Shadowing Multi-Monitor

Panning & scaling (handhelds)

Content Redirection

Text Entry prediction and Instant Mouse Click feedback Pass-thru authentication

A Powerful Combined Solution

A Powerful Combined Solution

Citrix MetaFrame Access Suite combined with Windows Server 2003 enable access to Windows applications from anywhere, at anytime, using nearly any device over any connection.

Citrix’s new strategy sets a positive tone for the company’s future, expanding the

widespread influence of its MetaFrame server across the entire product suite.

As a key Microsoft partner and a trusted name in enterprise access, Citrix continues to

deliver impressive product functionality that adds value to the Microsoft Windows Server Terminal Services environment, leverages the Microsoft .NET framework and allows

customers to easily take advantage of their enterprise resources.

“

Sanjay

Parthasara thy

Corporate VP, Platform Strategy and Partner Group

”

Citrix MetaFrame Access Suite –

Increased value to your Windows Server 2003 investment

Citrix MetaFrame Access Suite –

Device & Network Services Security & Identity Management Services Aggregation & Personalization Services Presentation & Conferencing Services Support any hardware device over any network Control access securely and efficiently Organize and find what's important based on profile and preferences Connect and interactively work with applications, information, and people

People ResourcesEnterprise

Foundation for consistent delivery of services, monitoring, measurement, & management which includes reliability, usage info, and billing data

Common Services & Management

The Building Blocks of

Access Infrastructure

The Building Blocks of

Introducing the

MetaFrame Access Suite

Introducing the

MetaFrame Access Suite

MetaFrame is a Suite of Infrastructure Software Products

– Providing access to applications,

information and resources

– _{Via any device, using any network, from}

any location

MetaFrame is a Suite of Infrastructure Software Products

– _{Providing access to applications,}

information and resources

– Via any device, using any network, from

Device & Network Services

Security & Identity Management

Services

Aggregation & Personalization

Services

Presentation & Conferencing

Services

Core & Common Infrastructure for service level management

People ResourcesEnterprise

Common Services & Management

MetaFrame XP Presentation Servers

MetaFrame Secure Access Manager

MetaFrame Password

Manager

MetaFrame Conferencing

Manager

Citrix Provides Access Infrastructure

Citrix Provides Access Infrastructure

Connect and interactively work with applications & information

Organize and find what's important based on profile and preferences

Control access securely and efficiently Support any hardware device over

any network

Connect and interactively work with applications & information

Organize and find what's important based on profile and preferences

Control access securely and efficiently Support any hardware device over

Secure access to any application or information over the Internet

Single-point access to enterprise resources Personalized, role-based user experience Easy deployment and management

Support for Microsoft Windows Server 2003*

*and Windows 2000 Server

Secure access to any application or information over the Internet

Single-point access to enterprise resources Personalized, role-based user experience Easy deployment and management

Support for Microsoft Windows Server 2003*

Work as a team from anywhere in real time

– _{View, share and edit any published application}

– _{Local and remote user participation from any ICA client}

Easily execute application conferencing

– _{Turn a phone call into a collaborative meeting – instantly} – _{Easy, intuitive UI – Join conferences in only two clicks}

Improves return on investment

– _{No need to travel – access to people from any location}

Product features

– _{Integration with Microsoft Outlook and Exchange Server} – _{Per attendee mouse/keyboard control}

– _{Private messaging/chat}

Support for Windows Server 2003*

*and Windows 2000 Server

Work as a team from anywhere in real time

– _{View, share and edit any published application}

– _{Local and remote user participation from any ICA client}

Easily execute application conferencing

– _{Turn a phone call into a collaborative meeting – instantly}

– _{Easy, intuitive UI – Join conferences in only two clicks}

Improves return on investment

– _{No need to travel – access to people from any location}

Product features

– _{Integration with Microsoft Outlook and Exchange Server}

– _{Per attendee mouse/keyboard control}

– _{Private messaging/chat}

Support for Windows Server 2003*

Simplifies end user computing

– _{Enterprise Single Sign-On (SSO) for Windows, Web, proprietary, and}

host-based applications

Reduces help desk costs

– _{Centrally manage and automate password-related events, including}

password generation & changes

Increases network security

– _{Stricter password policies}

– _{More frequent and automated password changes}

– _{Increased complexity of passwords Reduces help desk costs} – _{Fewer password resets}

Support for Windows Server 2003*

*and Windows 2000 Server

Simplifies end user computing

– _{Enterprise Single Sign-On (SSO) for Windows, Web, proprietary, and}

host-based applications

Reduces help desk costs

– _{Centrally manage and automate password-related events, including}

password generation & changes

Increases network security

– _{Stricter password policies}

– _{More frequent and automated password changes}

– _{Increased complexity of passwords Reduces help desk costs}

– _{Fewer password resets}

Support for Windows Server 2003*

*and Windows 2000 Server

Citrix Products and Components

Supported on Windows Server 2003

Citrix Products and Components

Supported on Windows Server 2003

MetaFrame XP Presentation Server for Windows, Feature Release 3

MetaFrame Secure Access Manager MetaFrame Conferencing Manager MetaFrame Password Manager

MetaFrame XP Provider for Microsoft Windows Management Instrumentation

Management Pack for Microsoft Operations Manager MetaFrame XP Presentation Server for Windows,

Feature Release 3

MetaFrame Secure Access Manager MetaFrame Conferencing Manager MetaFrame Password Manager

MetaFrame XP Provider for Microsoft Windows Management Instrumentation

The On-Demand Enterprise…

Benefits for IT

The On-Demand Enterprise…

Benefits for IT

Centrally consolidated applications, reducing costs and complexity

Optimized Asset Utilization – leverage existing infrastructure

An “observation dashboard” - who, where, how, and when systems are accessed

Resilience to business/technical disruptions Improved ability to deliver SLA’s

Increased employee productivity

Ease of providing business mobility (workers, processes, devices, M&A, etc)

Centrally consolidated applications, reducing costs and complexity

Optimized Asset Utilization – leverage existing infrastructure

An “observation dashboard” - who, where, how, and when systems are accessed

Resilience to business/technical disruptions Improved ability to deliver SLA’s

Increased employee productivity

The On-Demand Enterprise…

Benefits for End-users

The On-Demand Enterprise…

Benefits for End-users

Just like the office – no compromise in experience, regardless of location

Always on, always there – just connect & compute, over any network

Dynamically follows you – any screen, any shape, regardless of device

Just like the office – no compromise in experience, regardless of location

Always on, always there – just connect & compute, over any network

The On-Demand Enterprise

The On-Demand Enterprise

Reduce complexity & make every IT

organization more cost efficient

Improve the work life & productivity of

end users through easy, secure and

instant access

Application Deployment to provide

CITRIX - The Global Leader

In Access Infrastructure

CITRIX - The Global Leader

In Access Infrastructure

Trusted Technology

– _{50M users; over 120,000 customers}

The Safe Choice

– _{Over 77+% presentation server market share; 95%}

presence in Fortune 500 & FT Euro 100

Most Complete Solution

– _{Managed access across heterogeneous sets of people,}

devices, networks, and applications

Trusted Technology

– _{50M users; over 120,000 customers}

The Safe Choice

– _{Over 77+% presentation server market share; 95%} presence in Fortune 500 & FT Euro 100

Most Complete Solution

What Are Our Customers Saying…

UPM-Kymmene Forest

UPM-Kymmene Forest

“We save over €170,000 a year in IT

administration costs with the

MetaFrame Access Suite. The

improved scalability of MetaFrame XP

Presentation Server and Windows

Server 2003 will ensure we keep costs

down as mobile user numbers grow.”

“We save over €170,000 a year in IT

administration costs with the

MetaFrame Access Suite. The

improved scalability

of MetaFrame XP

Presentation Server and Windows

Server 2003 will ensure we

keep costs

down

as mobile user numbers grow.”

Steelpoint

Steelpoint

”As a leading provider of hosted solutions for many of the largest Global 2000 compliance and litigation projects, one of our main concerns was protecting highly sensitive information delivered to corporations and law firms over the Internet. Citrix MetaFrame XP Presentation Server, Feature Release 3 and Microsoft Windows Server 2003 will enable us to provide our clients with the highest level of security, as well as optimize the performance of our Introspect eCM application that manages tens of millions of pages of content. In addition, MetaFrame XP enhances the management capabilities of Windows 2000 Server

Terminal Services, allowing us to efficiently administer remote users at different locations, and on different client platforms, from a single point.”

”As a leading provider of hosted solutions for many of the largest Global 2000 compliance and litigation projects, one of our main concerns was protecting highly sensitive information delivered to corporations and law firms over the Internet. Citrix MetaFrame XP Presentation Server, Feature Release 3 and Microsoft Windows Server 2003 will enable us to provide our clients with the highest level

of security, as well as optimize the performance of our

Introspect eCM application that manages tens of millions of pages of content. In addition, MetaFrame XP enhances the management capabilities of Windows 2000 Server

Terminal Services, allowing us to efficiently administer

remote users at different locations, and on different client

platforms, from a single point.”

North Rine-Westphalia

North Rine-Westphalia

”By using Citrix MetaFrame XP Presentation Server, Feature Release 3 and Windows

Server 2003 we’re able to address the

security issues that concerned us as well as provide users with a consistent experience. We were able to reduce downtime

considerably and simplify the management of our solutions. Furthermore, with the new version of Citrix MetaFrame XP Presentation Server, Feature Release 3 we saw

considerable improvements in our printing functions.”

”By using Citrix MetaFrame XP Presentation Server, Feature Release 3 and Windows

Server 2003 we’re able to address the

security issues that concerned us as well as

provide users with a consistent experience. We were able to reduce downtime

considerably and simplify the management

of our solutions. Furthermore, with the new version of Citrix MetaFrame XP Presentation Server, Feature Release 3 we saw

considerable improvements in our printing functions.”

The easiest way for organizations to

provide a single point of access to the

on-demand enterprise

from any location, for any number of people, using any device, over any connection.

any location

any device

Enterprise

On-Demand

The

any number of people

50

For more information

For more information

To learn more about the Citrix value-add to

Windows Server 2003, please visit

http://www.citrix.com/windowsserver2003

To learn more about the Citrix value-add to

Windows Server 2003, please visit