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(1)

ess

o s t m a j o r a i r l i n e s ,

i n c l u d i n g D e l t a , o u t s o u r c e

w o r k . I n

2 0 0 2 , D e l t a a n n o u n c e d p l a n s t o s a v e o v e r $ 1 5 m i l l i o n a y e a r b y

outsourcing

its reservation

work to call centers in the Philippines

and

lndia. ln 2005, Delta revealed

plans

to cut maintenance

costs 347" ayear

b y o u t s o u r c i n g m u c h o f i t s a i r p l a n e m a i n t e n a n c e

t o M i a m i - a n d

Canadian-based

firms. But why would Delta outsource

so much of its

work? Primarily

to cut costs.

Most of the major airlines

are experiencing

f i n a n c i a l

d i f f i c u l t i e s

d u e t o r i s i n g fu e l c o s t s a n d t i g h t c o m p e t i t i o n ,

s o

they need to find ways to cut costs. One way is through outsourcing.

Companies

can save 20o/o

or more by outsourcing

call center work to

English-speaking

workers in developing

countries.

Outsourcing

also enables

companies

to concentrate

on their core

competencies-the

operating

activities

in which they are experts.

When

ru $)*,'fi[

m

3_.'r: hard at work to make your

travel experience an enloyable

one,

F\t S& fi!jblt$,:r+{*s prio

(2)

414 Chaoter 8

companies

focus on just their core competencies,

they often outsource

the activities that do not give them a competitive advantage. For

example, heavy maintenance

of aircraft, which can take two to three

weeks per plane, requires specialized expertise. This expertise is

provided

by members

of the outside

airline

maintenance

industry,

which

performs over half of all airline maintenance.

Delta's strategy is to focus

on its core competency-flying passengers-and outsource other

operating activities,

such as reservations

and airplane

maintenance,

to

companies

who excel at those activities. ffi

Learning Objectives

fl

Oescribe

and identify information

relevant

to short-term

business

decisions

fl

V"t" special

order decisions

ffi Vrt" pricing

decisions

ffil V.t" dropping

a product,

department,

or territory

decisions

ffi V"t" product

mix

decisions

ffi V"t" outsourcing

(make-or-buy)

decisions

ffi Vf.t" sell as is or process

further

decisions

[n th. last chapter, we saw how managers use cost behavior to determine the company's breakeven point and to estimate the sales volume needed to achieve target profits. In this chapter, we'll see how managers use their knowledge of cost behavior to make six special business decisions, such as whether to outsource operating activities. The decisions we'll discuss in this chapter pertain to short periods of time, so managers do not need to worry about the time value of money. In other words, they do not need to compute the present value of the revenues and expenses relating to the decision. In Chapter 9, we will discuss longer-term decisions (such as buying equipment and undertaking plant expansions) in which the time value of money becomes impor-tant. Before we look at the six business decisions in detail, Iet's consider a manager's decision-making process and the information managers need to evaluate their options.

How Managers

Make Decisions

Exhibit 8-1 illustrates how managers decide among alternative courses of action. Management accountants help gather and analyze releuant information to compare alternatives. Management accountants also help with the follow-up: comparing the actual results of a decision to those originally anticipated. This feedback helps man-agement as it faces similar types of decisions in the future. It also helps manman-agement adjust current operations if actual results of its decision are markedly different from those anticioated.

(3)

Short-Term Business Decisions 415

How Managers

Make Decisions

**o,j'n""t:?""

\ n c ! c : \nc tu

Wwffi

ww tnwwh

ffi

w:;fi

ww

w

w m:Wffi

m wvt

'When

managers make decisions, they focus on costs and revenues to the decisions. Exhibit B-2 shows that relevant information:

1,. Is expected future data. 2. Differs among alternatives.

Relevant

Information

that are relevant Describe and identify i n f o r m a t i o n r e l e v a n t to short-term b u s i n e s s d e c i s i o n s S a l e s F o r e c a s t A c c e p t s p e c i a l o r d e r S a l e s r e v e n u e $ 1 0 0 M R e j e c t s p e c i a l o r d e r Sales revenue $75 M

Recall our discussion of relevant costs in Chapter 2. In deciding whether to purchase a Toyota Corolla or Nissan Sentra, the cost of the car, the sales tax, and the insurance premium are relevant because these costs:

. Are incurred in the future (after you decide to buy the car).

. Differ between abernatiues (each car has a different invoice price, sales tax, and insurance premium).

(4)

416 Chaoter 8

These costs are releuant because they affect your decision of which car to purchase.

Irreleuant costs are costs that do not affect your decision. For example, because the Corolla and Sentra both have similar fuel efficiency and maintenance ratings, we do not expect the car operating costs to differ between alternatives. Because these costs do not differ, they do not affect your decision. In other words, they are irreleuant to the decision. Similarly, the cost of a campus parking sticker is also irrelevant because the sticker costs the same whether vou buv the Sentra or the Corolla.

Sunk costs are also irrelevant to your decision. Sunk costs are costs that were incurred in the past and cannot be changed regardless of which future action is taken. Perhaps you want to trade in your current truck when you buy your new car. The amount you paid for the truck-which you bought for $15,000 ayear ago-is a sunk cost. In fact,it doesn't matter whether you paid $15,000 or $50,000-it's still a sunk cost. No decision made now can alter the past. You akeady bought the truck, so the price you paid for it is a sunk cost. AII you can do now is keep the truck, trade it in, or sell it for the best price you can get, even if that price is substantially less than what you originally paid for the truck.

\7hat rs relevant is what you can get for your truck in the future. Suppose the Nissan dealership offers you $8,000 for your truck. The Toyota dealership offers you $10,000. Because the amounts differ and the transaction will take place in the future, the trade-in value is relevant to your decision.

The same principle applies to all situations-only releuant data affect decisions. Let's consider another application of this general principle.

Suppose Pendleton tffoolen Mills is deciding whether to use pure wool or a wool blend in a new line of sweaters. Assume that Pendleton'Woolen Mills oredicts the following costs under the two alternatives:

The cost of direct materials is relevant because this cost differs between alterna-tives (the wool costs $4 more than the wool blend). The labor cost is irrelevant because that cost is the same for both kinds of wool.

Y o u a r e c o n s i d e r i n g

r e p l a c i n g

y o u r P e n t i u m

l V c o m p u t e r

w i t h th e l a t e s t

m o d e l . ls

t h e $ 1 , 2 0 0

y o u s p e n t ( i n 2 0 0 5 )

o n t h e P e n t i u m

r e l e v a n t

t o y o u r d e c i s i o n

a b o u t

b u y i n g

t h e n e w m o d e l ?

Artfiu'+.*r';

The $'l ,2OO

cost of your Pentium

is irrelevant.

The $1,200

is a sunk cost

t h a t y o u i n c u r r e d in t h e p a s t , s o i t is the same whether or not you buy the

new comouter.

(5)

Short-Term Business Decisions 417

Relevant Nonfinancial Information

Nonfinancial, or qualitative factors, also play a role in managers' decisions. For example, closing manufacturing plants and laying off employees can seriously hurt employee morale. Outsourcing can reduce control over delivery time and product quality. Offering discounted prices to select customers can upset regular customers and tempt them to take their business elsewhere. Managers must think through the likely quantitative and qualitative effects of their decisions.

Managers who ignore qualitative factors can make serious mistakes. For example, the City of Nottingham, England, spent $t.6 million on 215 solar-powered parking meters after seeing how well the parking meters worked in countries along the Mediterranean Sea. However, the city did not consider that British skies are typically overcast. The result? The meters didn't always work because of the lack of sunlight. The city /osf money because people ended up parking for free! Relevant qualitative information has the same characteristics as relevant financial information: The qualitative factor occurs in the future, and it differs between alternatives. The amount of futwre sunshine required differed between alternatives: The mechanical meters didn't require any sun-shine, but the solar-powered meters needed a great deal of sunshine.

Likewise, in deciding between the Corolla and Sentra, you will likely consider qualitative factors that differ between the cars (legroom, trunk capacity, dashboard design, and so forth) before making your final decision. Since you must live with these factors in the future, they become relevant to your decision.

Keys to Nlaking $hort-Terrn

Special

Decisions

Our approach

to making short-term

special

decisions

is called

the releuant

information

approach

or the incremental

analysis

approach.Instead

of looking at the company's

entire income statement under each decision alternative, we'll just look at how

operating

income

would change

or differ under each

alternative.

Using this approach,

we'II leave out irrelevant

information-the costs and revenues

that won't differ

between

alternatives.

'We'll

consider

six kinds of decisions

in this chapter:

1. Special

sales

orders

2. Pricing

3. Dropping products,

departments,

and territories

4. Product mix

5. Outsourcing

(make or buy)

6. Selling

as is or processing

further

As you study these decisions,

keep in mind the two keys in analyzing

short-term

special

business

decisions

shown in Exhibit 8-3:

1. Focus on relevant revenues,

costs, and profits. Irrelevant information only

clouds the picture and creates

information overload.

That's why we'll use the

incremental

analysis

approach.

2. Use a contribution margin approach that separates

variable costs from fixed

costs.

Because

fixed costs

and variable

costs

behave

differently,

they must be

ana-lyzed separately.

Traditional

(absorption

costing)

income

statements,

which blend

fixed and variable

costs,

can mislead

managers.

Contribution

margin income

statements,

which isolate costs by behavior (variable

or fixed), help managers

gather

the cost-behavior

information

they need.

Keep in mind that unit

manufac-turing costs are mixed costs,

too, so they can also mislead

managers.

If you use

unit manufacturing

costs

in your analysis,

make sure

you separate

the cost's

fixed

and variable

comoonents

first.

%

%

(6)

41A Chapter 8

\7e'll use these two keys in each decision.

Two Keys to Making Short-Term

Special

Decisions

Special

Sales

Order and Regular

Pricing Decisions

Make special o r d e r d e c i s i o n s

'We'll

start our discussion

on the six business

decisions

by looking at special

sales

order decisions

and regular pricing decisions.

In the past, managers

did not consider

pricing to be a short-term decision.

However, product life cycles are shrinking in

most industries.

Companies

often sell products for only a few months before

replacing

them with an updated

model. The clothing and technology

industries

have

always had short life cycles.

Even auto and housing

styles

change

frequently.

Pricing

has become

a shorter-term

decision

than it was in the past.

Let's examine

a special

sales

order in detail; then we will discuss

regular pricing

decisions.

Special Sales Order Decisions

A special

order occurs

when a customer

requests

a one time order at a reduced

sales

pri-e. Often, these special orders are for large quantities. Before agreeing

to the

special

deal, management

must consider

the questions

shown in Exhibit 8-4.

Special

Order Considerations

. Do we have excess capacity available to fill this order? : .'Will the reduced sales price be high enough to cover the incremental costs ,,'

of filling the order (the variable costs and any additional fixed costs)? ,,, . Will the special order affect regular sales in the long run? t:

(7)

Short-Term Business Decisions 419

First, managers must consider available capacity. If the company is already making as many units as possible and selling them all at its regular sales price, it wouldn't make sense to fill a special order at a reduced sales price. 'Why sell for less than the current sales price? Therefore, available excess capacity is a necessity for accepting a special order. This is true for service firms (law firms, caterers, and so forth) as well as manufacturers.

Second, managers need to consider whether the special reduced sales price is high enough to cover the incremental costs of filling the order. The special price must exceed the variable costs of filling the order, or the company will lose money on the deal. In other words, the special order must provide a positive contribution margin. Next, the company must consider fixed costs. If the com-pany has excess capacity, fixed costs probably won't be affected by producing more units (or delivering more service). However, in some cases, management may need to hire a consultant or incur some other fixed cost to fill the special order. If so, management will need to consider whether the special sales price is high enough to generate a positive contribution margin and cover the additional fixed costs.

Finally, managers need to consider whether the special order will affect regular sales in the long run. 'Will regular customers find out about the special order and demand a lower price or take their business elsewhere? Vill the special order customer come back again and again, asking for the same reduced price? 'Sfill the special order price start a price war with competitors? Managers must gamble that the answers to these questions are no or consider how customers will respond. Managers may decide that any profit from the special sales order is not worth these risks.

Let's consider a special sales order example. Suppose ACDelco sells oil filters for $3.20 each. Assume that a mail-order company has offered ACDelco $35,000 for 20,000 oil filters, or $1.75 per filter ($3S,OOO + 20,000 = $1.75). This sale will:

o Use manufacturing capacity that would otherwise be idle. o Not change fixed costs.

o Not require any variable nonmanufactwring expenses (because no extra marketing costs are incurred with this special order).

r Not af.fect regular sales. 'We

have addressed every consideration except one: Is the special sales price high enough to cover the variable manufacturing costs associated with the order? Let's take a look at the wrong way and then the right way to figure out the answer to that question.

Suppose ACDelco made and sold 250,000 oil filters before considering the special order. Using the traditional (absorption costing) income statement on the left-hand side of Exhibit 8-5, the manufacturing cost per unit is $2 ($500,000 + 250,000). A manager who does not examine these numbers carefully may believe that ACDelco should not accept the special order at a sale price of $1.75 because each oil filter costs $2.00 to manufacture. But appearances can be deceiving! Remember that the unit manufacturing cost of a product ($2) is a mixed cost containing both fixed and variable cost components. To correctly answer our question, we need to find only the variable portion of the manufac-turing unit cost.

(8)

42(J Chapter 8

Traditional

Operating income

- - - ,

Traditional

(Absorption

Costing)

Format

and Contribution

Margin

Format Income Statements

Format Contribution M

Sales revenue Less cost of goods sold Gross profit

Less marketing and administrative expenses

Sales revenue

Less variable expenses: Manufacturing

Marketing and administrative Contribution margin

Less fixed expenses: Manufacturing Marketing and Operating income $800,000 $ ( 3 0 0 , 0 0 0 ) ( 7 s , 0 0 0 ) ( 3 7 s , 0 0 0 ) 425,000 $(200,000) administrative (125,000) (325,000) $ 1 00,000 $800,000 (500,000) 300,000 (200,000)

$ 1 o0,oo0

The right-hand

side of Exhibit 8-5 shows

the contribution margin income

stare-ment that separates

variable

expenses

from fixed expenses.

The coniribution margin

income statement

shows that the uariable

manufacturing

cost per unit is only $1.20

($300,000

+ 250,000).

The special

sales

price of $1.75 is higher than the variable

manufacturing

cost of $1.20. Therefore,

the special

order will provide a positive

contribution

margin of $0.55 per unit ($1.2S

- $1.20). Since

the special

order is for

20,000 units, ACDelco's

total contribution margin should increase

by $tt,000

(20,000

units x $0.55 per unit) if it accepts

this order.

Remember

that in this example, ACDelco's variable marketing expenses

are

irrelevant because

the company will not incur the usual variable marketing

expenses

on this special order. However, this won't always be the case. Many

times, companies

will also incur variable operating expenses

(such as freight-out)

on special

orders.

Using an incremental analysis approach, ACDelco compares the additional

revenues

from the special

order with the incremental

expenses

to see if the special

order will contribute to profits. Exhibit 8-6 shows that the special sales order

will increase

revenue

by $gs,o00 (20,000 x $1.75), but it will also increase

vari-able manufacturing

cost by $24,000 (20,000 x $1.20). As a result, ACDelco's

contribution margin will increase

by $11,000, as previously

anticipated.

Incremental

Analysis

of Special

Sales

Order

Expected increase in revenues-sale of 20,000 oil filters x $1.75 each Expected increase in expenses-variable manufacturing costs:

20,000 oil filters X $1.20 each

The other costs shown in Exhibit 8-5 are irrelevant. Variable marketing and administrative expenses will be the same whether or not ACDelco accepts the special order because ACDelco made no marketing efforts to get this sale. Fixed manufacturing expenses won't change because ACDelco has enough idle capacity to produce 20,000 extra oil filters without requiring additional facilities. Fixed marketing and administrative expenses won't be affected by this special order either.

(9)

Short-Term Business Decisions 421

Because there are no additional fixed costs, the total increase in contribution margin flows directly to operating income. As a result, the special sales order will increase operating income by $11,000.

Notice that the analysis follows the two keys to making short-term special business decisions discussed earlier: (1) focus on relevant data (revenues and costs that will change if ACDelco accepts the special order) and (2) use a contribution margin approach that separates variable costs from fixed costs.

To summarize, for special sales orders, the decision rule is:

T h e a b s o r p t i o n

c o s t i n g in c o m e s t a t e m e n t

o n t h e l e f t - h a n d

s i d e o f E x h i b i t

B - 5

s h o w s

t h a t th e t o t a l c o s t o f m a n u f a c t u r i n g

2 5 0 , 0 0 0

f i l t e r s

i s $500,000.

W h a t is t h e

f l a w in r e a s o n i n g

t h a t A C D e l c o

s h o u l d

a c c e p t

s p e c i a l

o r d e r s

o n l y if t h e s a l e p r i c e

e x c e e d s

$ 2 e a c h ?

A m m v r r u * m

T h e f l a w in t h i s a n a l y s i s

a r i s e s

f r o m tr e a t i n g

a m i x e d c o s t a s th o u g h it

w e r e v a r i a b l e .

M a n u f a c t u r i n g

o n e e x t r a o i l f i l t e r

w i l l c o s t o n l y $ 1 . 2 0 - t h e v a r i a b l e

m a n u f a c t u r i n g

c o s t . F i x e d e x p e n s e s

a r e ir r e l e v a n t

b e c a u s e

A C D e l c o

w i l l i n c u r

$ 2 0 0 , 0 0 0

o f f i x e d m a n u f a c t u r i n g

o v e r h e a d

e x p e n s e s

w h e t h e r

o r n o t t h e c o m p a n y

a c c e p t s

t h e s p e c i a l

o r d e r .

P r o d u c i n g

2 0 , 0 0 0

m o r e o i l f i l t e r s

w i l l n o t i n c r e a s e

t o t a /

f i x e d e x p e n s e s ,

s o m a n u f a c t u r i n g

c o s t s

i n c r e a s e

a t t h e r a t e o f $1.20

p e r unit, not

6 ^ ^ ^ ) z . u u o e r u n t r .

Regular Pricing Decisions

In the special

order decision,

ACDelco decided

to sell a limited quantity of oil filters

for $1.75 each even though the normal price was $3.20 per unit. But how did

ACDelco decide

to set its regular price at $3.20 per filter? Exhibit 8-7 shows that

managers

start with three basic questions

when setting regular prices for their

Droducts

or services.

Regular

Pricing

Considerations

M a k e p r i c i n g d e c i s i o n s

. What is our target profit? . How much rMill customers pay?

(10)

422

Chapter 8

The answers to these questions are often complex and ever-changing. Stockholders expect the company to achieve certain profits. Economic conditions, historical company earnings, industry risk, competition, and new business devel-opments all affect the level of profit that stockholders expect. Stockholders usually tie their profit expectations to the amount of assets invested in the company. For example, stockholders may expect a 1,0%" annual return on their investment. A company's stock price tends to decline if the company does not meet target profits, so managers must keep costs low while generating enough revenue to meet target profits.

This leads to the second question: How much will customers pay? Managers cannot set prices above what customers are willing to pay, or sales will decline. The amount customers will pay depends on the competition, the product's unique-ness, the effectiveness of marketing campaigns, general economic conditions, and so forth.

To address the third pricing question, imagine a continuum with price-takers at one end and price-setters at the other end. A company's products and services fall somewhere along this continuum, shown in Exhibit 8-8. Companies are price-takers when they have little or no control over the prices of their products or services. This occurs when their products and services are not unique or when competition is heavy. Examples include food commodities (milk and corn), natural resources (oil and lumber), and generic consumer products and services (paper towels, dry cleaning, and banking).

Price-Takers

Versus Price-Setters

Price-takers Price-setters lil

li

lil

Companies are price-setters when they have more control over pricing-in other words, they can "set" the price to some extent. Companies are price-setters when their products are unique, which results in less competition. Unique products such as original art and jewelrS specially manufactured machinery, patented perfume scents, and custom-made furniture can command higher prices.

Obviously, managers would rather be price-setters than price-takers. To gain more control over pricing, companies try to differentiate their products. They want to make their products unique in terms of features, service, or quality-or at least make you think their product is unique or somehow better even if it isn't. How do they do this? Primarily through advertising. Consider Nike's tennis shoes, Starbucks' coffee, Hallmark's wrapping paper, Nexus' shampoo, Tylenol's acetaminophen, General Mills' cereal, Capital One's credit cards, Shell's gas, Abercrombie and Fitch's jeans-the list goes on and on. Are these products really better or significantly differ-ent from their lower-priced competitors? Possibly. If these companies can make you think so, they've gained more control over their pricing because you are willing to pay more for their products or services. The downside? These companies must charge higher prices or sell more just to cover their advertising costs.

(11)

Short-Term Business Decisions

A company's approach to pricing depends on whether its product or service is on the price-taking or price-setting side of the spectrum. Price-takers emphasize a target-pricing approach. Price-setters emphasize a cost-plus pricing approach. Keep in mind that many products fall somewhere along the continuum. Therefore, managers tend to use both approaches to some extent. 'We'll now discuss each approach in turn.

Target Pricing

\flhen a company is a price-taker, it emphasizes a target pricing approach to pricing. Target pricing starts with the market price of the product (the price customers are willing to pay) and subtracts the company's desired profit to determine the product's target full cost-the full cost to develop, design, produce, market, deliver, and ser-vice the product. In other words, the full cost includes every cost incurred through-out the value chain.

Revenue at market price Less: Desired profit

Iarggtls!-sqq--In this relationship, the market price is "taken." If the product's current cost is higher than the target cost, the company must find ways to reduce costs; otherwise it will not meet its profit goals. Managers often use ABC costing along with value engineering (as discussed in Chapter 5) to find ways to cut costs. Let's look at an example of target pricing.

Let's assume that oil filters are a commodity and that the current market price i s $3.00 per filter (not the $3.20 sales price assumed in the earlier ACDelco example). Because the oil filters are a commodity, ACDelco will emphasize a target-pricing approach. Let's assume that ACDelco's stockholders expect a 1,0Yo annual return on the company's assets. If the company has $1,000,000 of assets, the desired profit is $100,000 ($1,000,000 x 10%). Exhibit 8-9 calculates the target full cost at the current sales volume (250,000 units). Once we know the target full cost, we can analyze the fixed and variable cost components separately.

Calculating

Target

Full Cost

Total

423

Revenue at market price Less: Desired profit

250,000 units X $3.00 price = 10% x $1,000,000 of assets

$750,000

I

full cost

Can ACDelco make and sell 250,000 oil filters at a fsII cost of $650,000? We know from ACDelco's contribution margin income statement (Exhibit 8-5) that the c o m p a n y ' s v a r i a b l e c o s t s a r e $1.50 per unit ($375,000 + 250,000 units). This variable cost per unit includes both manufacturing costs ($t.ZO per unit) and marketing and administrative costs ($0.30 per unit). We also know that the company incurs $325,000 in fixed costs in its current relevant range. Again, some fixed cost stems from manufacturing and some from marketing and administrative activities. In setting regwlar sales prices, companies must couer all of their costs-whether inuentoriable or period, fixed or uariable.

(12)

424 Chapter 8

Making and selling 250,000 filters currently costs the company $700,000 [(250,000 units x $1.50 variable cost per unit) + $325,000 of fixed costs], which is more than the target full cost ($650,000). So, what are ACDelco's options?

1. Accept a lower profit (an operating income of $50,000, which is a 5"/o return, not the 10"/" target return)

2. Cut fixed costs 3. Cut variable costs

4. Use other strategies. For example, ACDelco could attempt to increase sales volume. Recall that the company has excess capacity, so making and sell-ing more units would affect only variable costs. The company could also consider changing or adding to its product mix. Finally, it could attempt to differentiate its oil filters (or strengthen its name brand) to gain more control over sales prices.

Let's look at some of these options. ACDelco may first try to cut fixed costs. As shown in Exhibit 8-10, the company would have to reduce fixed costs to $275,000 to meet its target profit level.

Calculating

Target

Fixed Cost

Total

375

$27s

The company

would start by considering

whether any discretionary

fixed costs

could be eliminated

without harming the company.

Since

committed fixed costs are

nearly impossible

to change

in the short run, ACDelco will probably not be able to

reduce

this type of fixed cost.

If the company

can't reduce

its fixed costs

by $50,000 ($325,000

current

fixed

costs - $275,000 target fixed costs),

it would have to lower its variable cost ro

$1.30 per unit, as shown in Exhibit 8-11.

Calculating

Target

Unit Variable

Cost

Total

Target full cost

Less: Current fixed costs Target total variable costs Divided by number of units

25 $325,000

+ 2

i :

-,

"talsgt ylrllDre go:l pgl llll 1 . 3 0

Perhaps the company could renegotiate raw materials costs with its suppliers or find a less costly way of packaging or shipping the air filters.

(13)

Short-Term Business Decisions

reduce variable costs to $1.30 per unit, could it combination of lowering both fixed costs and

425

However, if ACDelco can't meet its target profit through a variable costs?

ffi',

S u p p o s e

A C D e l c o

c a n re d u c e

i t s c u r r e n t

f i x e d c o s t s

b u t o n l y b y $25,000.

l f i t w a n t s

t o m e e t it s ta r g e t p r o f i t ,

b y h o w m u c h w i l l it h a v e

t o r e d u c e

t h e v a r i a b l e

c o s t o f

e a c h u n i t ?

A s s u m e

t h a t s a l e s

v o l u m e

r e m a i n s

a t 2 5 0 , 0 0 0

u n i t s .

' i l

i r " ; ' ' ,

1 " Companies

t y p i c a l l y

t r y t o c u t b o t h f i x e d a n d v a r i a b l e

c o s t s B e c a u s e

A C D e l c o

c a n c u t i t s fi x e d c o s t s

o n l y b y $25,000,

t o m e e t it s ta r g e t p r o f i t ,

i t w o u l d

h a v e

t o c u t it s v a r i a b l e

c o s t s

a s w e l l :

Target

full cost...

$ 650,000

L e s s :

R e d u c e d

f i x e d c o s t s

( $ 3 2 5 , 0 0 0

- $25,000)...

( 3 0 0 , 0 0 0 )

Target total variable costs

$ 350,000

Divided by number

of units...

+ 250,000

T a r g e t

v a r i a b l e

c o s t

p e r unit...

$

1 . 4 0

I n a d d i t i o n to c u t t i n g it s f i x e d c o s t s b y $25,000,

t h e c o m p a n y

m u s t r e d u c e it s

v a r i a b l e

c o s t s b y $ 0 . ' 1 0

p e r u n i t ( $ 1 . 5 0

- $1.40)

t o m e e t it s t a r g e t p r o f i t a t t h e

e x i s t i n g

v o l u m e

o f s a l e s .

Another strategy would be to increase sales. ACDelco's managers can use CVP analysis, as you learned in Chapter 7, to figure out how many oil filters the company would have to sell to achieve its target profit. How could the company increase demand for the oil filters? Perhaps it could reach new markets or advertise. How much would advertising cost-and how many extra oil filters would the company have to sell to cover the cost of advertising? These are only some of the questions managers must ask. As you can see, managers don't have an easy task when the cur-rent cost exceeds the target full cost. Sometimes, companies just can't compete given the current market price. If that's the case, they may have no other choice than to exit the market for that product.

Cost-Plus Pricing

S7hen a company is a price-setter, it emphasizes a cost-plus approach to pricing. This pricing approach is essentially the opposite of the target-pricing approach. Cost-plus pricing starts with the product's full costs (as a given) and adds its desired profit to determine a cost-plus price.

Full cost

Plus: Desired profit Cost-plus price

(14)

426

Chapter

8

When the product is unique, the company has more control over pricing. However, the company still needs to make sure that the cost-plus price is not higher than what customers are willing to pay. Let's go back to our original ACDelco example. This time, let's assume that the oil filters benefit from brand recognition, so the company has some control over the price it charges for its filters. Exhibit 8-12 takes a cost-plus pricing approach assuming the current level of sales:

Calculating Cost-Plus Price

r ' l '

If the current market price for generic oil filters is $3.00, as we assumed earlier, can ACDelco sell its brand-name filters for $3.20 apiece? The answer depends on how well the company has been able to differentiate its product or brand name. The company may use focus groups or marketing surveys to find out how customers would respond to its cost-plus price. The company may find out that its cost-plus price is too high, or it may find that it could set the price even higher without jeopardizing sales.

W

W h i c h c o s t i n g s y s t e m ( j o b c o s t i n g o r p r o c e s s c o s t i n g ) d o y o u t h i n k p r i c e - s e t t e r s a n d p r i c e - t a k e r s t y p i c a l l y u s e ?

h,,t'tyt,,tr,il,r.:tu, Companies tend to be price-setters when their products are unique. U n i q u e p r o d u c t s a r e p r o d u c e d a s s i n g l e it e m s o r i n s m a l l b a t c h e s . T h e r e f o r e , t h e s e c o m p a n i e s u s e jo b c o s t i n g t o d e t e r m i n e th e p r o d u c t ' s c o s t . H o w e v e r , c o m p a n i e s a r e p r i c e - t a k e r s w h e n t h e i r p r o d u c t s a r e h i g h - v o l u m e c o m m o d i t i e s . P r o c e s s costing better suits this type of product.

Notice how pricing decisions used our two keys to decision making: (1) focus on relevant information and (2) use a contribution margin approach that separates variable costs from fixed costs. In pricing decisions, all cost information is relevant because the company must cover all costs along the value chain before it can generate a profit. However, we still needed to consider variable costs and fixed costs separately because they behave differently at different volumes.

Calculations Total ,t:

Current variable costs Plus: Current fixed costs Full product cost Plus: Desired profit Ta.rget revenue

Divided by number of units Cost-plus orice per unit

250,000 units x $1.50 per unit =

10% x $1,000,000 ofassets + $375,000 325,000 $700,000 100,000 $800,000 250.000 + $ 3 . 2 0

(15)

Short-Term

Business

Decisions

427

Our pricing decision rule is:

lf company is a ., ;r : for the product:

' 1 ,

E m p h a s i z e a ; , ,

' ' l ' , i I i

l f c o m p a n y i s a . 'r. : for the prod uct:

E m p h a s i z e a

Decision

Guidelines

Relevarur

lruronumoN

FoR

Busrruess

Decrsrorrrs

Nike makes special

order and regular pricing decisions.

Even though it sells mass-produced

tennis shoes and

sports clothing, Nike has differentiated

its products with advertising.

Nike's managers

consider both quantitative

and qualitative factors as they make pricing decisions.

Here are key guidelines that Nike's managers

follow in

makins their decisions.

Decision

Guideline

\fhat information is relevant to a short-term soecial business decision?

Relevant

information:

1. Pertains

to the fwtwre

2. Differs between

alternatives

\fhat are two key guidelines in making short-term special business decisions?

J,. Focus on releuant data.

2. Use a contribution margin approach that separates variable costs from fixed costs.

Should Nike accept a lower sales price than the regular price for a large order from a customer in S5o Paulo, Brazil?

If the revenue from the order exceeds the extra variable and fixed costs incurred to fill the order, then accepting the order will increase operatrng rncome.

\7hat should Nike consider

in setting

its regular

product

prices?

Nike considers:

1. 'S7hat profit stockholders expect 2. \7hat price customers will pay

3. 'lThether it is a price-setter or a price-taker

\7hat approach

should Nike take to pricing?

Nike has differentiated its products through advertising its brand name. Thus, Nike tends to be a price-setter. Nike's managers can emphasize a cost-plus approach to pricing.

\7hat approach should discount shoe stores such as Payless ShoeSource take to pricing?

Payless ShoeSource sells generic shoes (no-name brands) at low prices. Payless is a price-taker, so managers use a target-pricing approach to pncrng.

(16)

ffiwffiffiffiffi3r

ffimwfuffiwmre

-ffi

Szigety Industries makes tennis balls. Szigety's only plant can produce up to 2.5 million cans of balls per year. Current production is 2 million cans. Annual manufacturing, selling, and administrative fixed costs total $700,000. The variable cost of making and selling each can of balls is $1. Stockholders expect a 12'h annual return on the company's $3 million of assets.

Requirernearts

1. \fhat is Szigety's current full cost of making and selling 2 million cans of tennis balls? \ifhat is the current hlll wnit cost of each can of tennis balls?

2. Assume that Szigety Industries is a price-taker and the current market price is $1.45 per can of balls (this is the price at which manufacturers sell to retailers). \7hat is the target full cost of producing and selling 2 million cans of balls? Given Szigety Industries'current costs, will the company reach stockholders'profit goals? 3. If Szigety Industries cannot change its fixed costs, what is the target variable

cost per can of balls?

4. Suppose Szigety Industries could spend an extra $100,000 on advertising to differentiate its product so that it could be a price-setter. Assuming the original volume and costs plus the $100,000 of new advertising costs, what cost-plus price will Szigety Industries want to charge for a can of balls?

5. Nike has just asked Szigety Industries to supply 400,000 cans of balls at a special order price of $1.20 per can. Nike wants Szigety Industries to package the balls under the Nike label (Szigety will imprint the Nike logo on each ball and can). Szigety Industries will have to spend $10,000 to change the packaging machinery. Assuming the original volume and costs, should Szigety Industries accept this special order? (Unlike the chapter problem, assume that Szigety will incur variable selling costs as well as variable manufacturing costs related to this order.)

ffi,wtnlwnhilmnl*

Heq nniremrrenrlit .'11 The full unit cost is:

Fixed costs

Plus:

Total variable

costs

(2 million cans x $1 per unit) ...

T o t a l fu l l c o s t s

. . . .

D i v i d e d

b y n u m b e r

o f c a n s . . . .

F u l l c o s t

p e r c a n . . . .

ffiequnrememt P

The target full cost is:

Revenue

at market price (2,000,000

units x $1.45 price) ...

Less:

Desired

profit (12"/. X $3,000,000

of assets)

Target

fwll cost

...

$ 70o,ooo

+ 2,000,000

$2,700,000

* 2,000,000

$

1 . 3 s

$2,900,000

( 3 6 0 , 0 0 0 )

$2,540,000

Szigety

Industries'

current

total full costs

($2,700,000

from Requirement

1) are

$160,000

higher

than the target

full cost ($2,540,000).

If Szigety

Industries

can't cur

costs,

it won't be able to meet stockholders'

profit expectatrons.

(17)

r.Beqrunneennonnit

.B

Assuming

that Szigety

Industries

cannot reduce its fixed costs, the target variable

cost pef can ls:

Target fwll cost (from Requirement 2)... $ 2,540,000 L e s s : F i x e d c o s t s . . . ( 7 0 0 . 0 0 0 ) Target total variable costs $ 1,840,000 D i v i d e d b y n u m b e r o f u n i t s . . . + 2,000,000 T a r g e t v a r i a b l e c o s t p e r u n i t . . . $ O . g Z

Since Szigety Industries cannot reduce its fixed costs, it needs to reduce variable c o s t s b y $0.08 per can ($1.00 - $0.92)to meet its profit goals. This would require an 8"/" cost reduction in variable costs, which may not be possible.

filetqLurntrernerat 4

If Szigety Industries can differentiate its tennis balls, it will gain more control over pricing. The company's new cost-plus price would be:

C u r r e n t t o t a l c o s t s (f r o m R e q u i r e m e n t 1 )... P I u s : A d d i t i o n a l c o s t o f a d v e r t i s i n g . . . . P l u s : D e s i r e d p r o f i t ( f r o m R e q u i r e m e n t 2 ) . . . . Target revenue D i v i d e d b y n u m b e r o f u n i t s . . . . C o s t - p l u s p r i c e p e r u n i t . . . .

$2,70o,ooo

+ 100,000

+ 360,000

$ 3 , 1 6 0 , 0 0 0

+ 2,000,000

$

1 . 5 8

Szigety Industries must study the market to determine whether retailers would p a y $1.58 per can of balls.

Rt+ie1.U I L'enrlr+Lll il 5

Nike's special order price ($1.201 is iess than the current full cost of each can of balls ( $ 1 . : S from Requirement 1). However, this should not influence management's decision. Szigety Industries could fill Nike's special order using existing excess capacity. Szigety Industries takes an incremental analysis approach to its decision: comparing the extra revenue with the incremental costs of accepting the order. Variable costs will increase if Szigety Industries accepts the order, so the variable costs are relevant. Only the additional fixed costs of changing the packaging machine ($10,000) are relevant since all other fixed costs will remain unchanged.

Revenue from special order (400,000 x $1.20 per unit) $480,000 Less: Variable cost of special order (400,000 x $1.00) (400,000) Contribution margin from special order... $ 80,000 Less: Additional fixed costs of special order... (10,000) O p e r a t i n g in c o m e p r o v i d e d b y s p e c i a l o r d e r . . . . . $ 7 0 , 0 0 0

Szigety Industries should accept the special order because it will increase operating income by $70,000. However, Szigety Industries also needs to consider whether its regular customers will find out about the special price and demand lower prices, too.

(18)

43(J Chapter 8

Other Short-Term

Special

Business

Decisions

M a k e d r o p p i n g a product, department, or territory decisions

In the second part of the chapter, we'll look at other short-term business decisions that managers face, including:

. '$7hen to drop a product, department, or territory. . 'Sfhich products to emphasize in product mix decisions. . '$fhen to outsource.

. When to sell as is or orocess further.

Decisions

to Drop Products, Departments,

or Territories

Managers often must decide whether to drop products, departments, or territories that are not as profitable as desired. Newell Rubbermaid-maker of Sharpie mark-ers, Graco strollmark-ers, and Rubbermaid plastics-recently dropped some of its European products lines. Home Depot closed some of its Expo stores. Kroger food stores replaced some in-store movie rental departments with health food depart-ments. How do managers make these decisions? Exhibit 8-13 shows some questions managers must consider when deciding whether to drop a product line, department, or terrltory.

Considerations

for

Dropping

Products,

Departments,

or Territories

. Does the product provide a positive contribution margin? . \7ill fixed costs continue to exist even if we drop the product?

. Are there any direct fixed costs that can be avoided if we drop the product? . Will dropping the product affect sales of the company's other products? . What could we do with the freed caoacitv?

Once again, we follow the two key guidelines for special business decisions: (1) focus on relevant data and (2) use a contribution margin approach. The relevant financial data are still the changes in revenues and expenses, but now we are consid-ering a decrease in volume rather than an increase, as we did in the special sales order decision. In the following example, we will consider how managers decide to drop a product. Managers use the same process in deciding whether to drop a department or territory.

Earlier, we assumed that ACDelco offered only one product-oil filters. Now, let's assume that it makes and sells air cleaners, too. Exhibit 8-14 shows the com-pany's contribution margin income statement by product line. Because the air cleaner product line has an operating loss of $19,074, management is considering dropping it.

The first question management should ask is, does the product provide a posi-tive contribution margin? If the product line has a negaposi-tive contribution margin, the product is not even covering its variable costs. Therefore, the company should drop the product line. However, if the product line has a positive contribution margin, it is

(19)

Short-Term Business Decisions 431

Contribution

Margin

Income

Statements

by Product

Line

Product Line

Total Oil Filters Air Cleaners

QZ-QS_0.*

t.r

ut)_

_

" . PJ 9,

glgu n i1s

)=- ( ? Q,

Q

Q

Q qnrt

s )

$ 8 3 5 , 0 0 0 $800,000 (405,000) (375,000) i.i|,{l{liri 430,000 425,000 S a l e s r e v e n u e . . . . L e s s : V a r i a b l e ." o . " r J . . . . C o n t r i b u t i o n m a r g i n . . . .

Less: Fixed expenses: Manufacturing

Marketing and adrninistratiye... Total fixed expenses

Operatir-rg income (loss)

(200,000) (12s,000) (325,000) $105,000 ( 1 8 s , 1 8 s ) . (11.s,741)I (300,926) 50.74074 = $14,875 x $0 462963 = $9.2s9

helping to cover at least some of the company's fixed costs. In ACDelco's case, the air cleaners provide a $5,000 positive contribution margin. ACDelco's managers now need to consider fixed costs.

Suppose ACDelco allocates fixed expenses between product lines in proportion to the number of units sold. Dividing the fixed manufacturing expense of $200,000 b y 2 7 0 , 0 0 0 t o t a l u n i t s ( o i l f i l t e r s , 2 5 0 , 0 0 0 ; a i r c l e a n e r s , 2 0 , 0 0 0 ) y i e l d s a f i x e d manufacturing cost of $0.74074 per unit. Allocating this unit cost to the 250,000 oil filters assigns fixed manufacturing cost of $185,185 to this product, as shown in E x h i b i t 8 - 1 4 . T h e s a m e p r o c e d u r e a l l o c a t e s $14,815 to the 20,000 air cleaners. Fixed marketing and administrative expenses are allocated in the same manner.

It is important to note that this allocation method is arbitrary. ACDelco could allocate fixed costs in many different ways, and each way would have allocated a different amount of fixed costs to each product line. Since the amount of fixed costs allocated to each product line will differ depending on the allocation method used, we need to look at fixed costs in a different light. What matters is this:

1. \fill the total fixed costs continue to exist euen if the product line is dropped? 2. Can any direct fixed costs of the air cleaners be avoided if the product line

is dropped?

Fixed Costs Continue to Exist (Unavoidable Fixed Costs)

Fixed costs that will continue to exist even after a product is dropped are often called unavoidable fixed costs. Unavoidable fixed costs are irrelevant to the decision because they will not differ between alternatives - they will be incurred regardless of whether the product line is dropped. Let's assume that all of ACDelco's fixed costs ($325,000) will continue to exist even if the company drops the air cleaners. Perhaps ACDelco makes the air cleaners in the same manufacturing facilities as the oil filters and uses the same administrative overhead. If that is the case, only the contribution margin the air cleaners provide is relevant. If ACDelco drops the air cleaners, it will lose the $5,000 contribution margin that they provide.

The incremental analysis shown in Exhibit 8-15 verifies the loss. If ACDelco drops the air cleaners, revenue will decrease by $35,000; but variable expenses will decrease by only $30,000, resulting in a net $5,000 decrease in operating income. Because the company's total fixed costs are unaffected, they aren't included in the analysis. This analysis suggests that management should not drop the air cleaners.

(20)

432 Chaoter 8

Incremental

Analysis

for Dropping

a Product

When Fixed Costs Continue

to Exist

Expected decrease in revenues:

S a l e o f a i r c l e a n e r s ( 2 0 , 0 0 0 x $1.75) Expected decrease in expenses:

Variable manufacturing expenses (20,000 x $1.50)

$3s,000

Pxp,""ls!,4cqry!:9A

lncome

'We

could also verify that our analysis

is correct by looking at what would

remain if the air cleaners

were dropped:

Contribution

margin from oil filters...

$ +2S,OOO

Less:

Company's

fixed expenses

(all unavoidable)...

(325,000)

Remaining

operating

income...

$ 100p00

The company's

operating

income after dropping the air cleaners

($100,000)

would be $5,000 less

than before ($105,000).

This verifies

our earlier

conclusion:

ACDelco's

income

would decrease

by $5,000 if it dropped

the air cleaners.

Keep in

mind that most companies

have many product lines. Therefore,

analyzing

the

decision

to drop a particular product line is accomplished

more easily

by performing

an incremental

analysis

(as we did in Exhibit 8-15) rather than adding up all of the

revenues

and expenses

that would remain after dropping one product line.

'We

simply show this second

analysis

as a means

of proving our original result.

Direct Fixed Costs That Can Be Avoided

Even though ACDelco allocates its fixed costs between product lines, some of the fixed costs might belong strictly to the air cleaner product line. These would be direct fixed costs of the air cleaners.l For example, suppose ACDelco employs a part-time supervisor to oversee jwst the air cleaner product line. The supervisor's $13,000 salary is a direct fixed cost that ACDelco can auoid if it stops producing air cleaners. Avoidable fixed costs, such as the supervisor's salary, are releuant to the decision because they differ between alternatives (they will be incurred if the company keeps the product line; they will not be incurred if the company drops the product line).

Exhibit 8-16 shows that in this situation, operating income wlll increaseby $8,000 if ACDelco drops air cleaners. \il/hy? Because revenues will decline by $35,000 but expenses will decline even more-by $+.l,OOO. The result is a net increase to operating income of $8,000. This analysis suggests that management should drop the air cleaners.

Other Considerations

Management must also consider whether dropping the product line, department, or territory would hurt other sales. In the examples given so far, we assumed that dropping the air cleaners would not affect oil filter sales. However, think about a

1To aid in decision making, companies should separate direct fixed costs from indirect fixed costs on their contribution margin income statements. Companies shot:,ld trace direct fixed costs to the appropriate product line and allocate only indirect fixed costs among product lines. As in the ACDelco example, com-panies do not always make this distinction on the income statement.

(21)

Short-Term

Business

Decisions 433

Incremental

Analysis

for Dropping

a Product

When Direct Fixed Costs Can Be Avoided

T

grocery store. Even if the produce department is not profitable, would managers drop it? Probably not, because if they did, they would lose customers who want one-stop shopping. In such situations, managers must also include the loss of contribution margin from other departments affected by the change when performing the financial analysis shown previously.

Management should also consider what they could do with freed capacity. In the ACDelco example, we assumed that the company produces oil filters and air cleaners using the same manufacturing facilities. If ACDelco drops the air cleaners, could it make and sell another product using the freed capacity? Managers should consider whether using the facilities to produce a different product would be more profitable than using the facilities to produce air cleaners.

A s s u m e

t h a t a l l o f A C D e l c o ' s

f i x e d c o s t s

a r e u n a v o i d a b l e .

l f t h e c o m p a n y

d r o p s

a i r

c l e a n e r s ,

t h e y c o u l d m a k e s p a r k p l u g s w i t h t h e f r e e d c a p a c i t y .

T h e c o m p a n y

e x p e c t s

s p a r k p l u g s w o u l d p r o v i d e $50,000

o f s a l e s ,

i n c u r $ 3 0 , 0 0 0

o f v a r i a b l e

c o s t s ,

a n d i n c u r $'10,000

o f n e w d i r e c t fi x e d c o s t s .

S h o u l d

A C D e l c o

d r o p t h e a i r

c l e a n e r s

a n d u s e th e f r e e d c a p a c i t y

t o m a k e

s p a r k

p l u g s ?

,

'r r lf all fixed costs

are unavoidable,

ACDelco

would lose $5,000

of

contribu-t i o n m a r g i n

i f i t d r o p p e d a i r c l e a n e r s .

A C D e l c o

s h o u l d

c o m p a r e

t h i s lo s s

w i t h th e

e x p e c t e d

g a i n f r o m p r o d u c i n g

a n d s e l l i n g

s p a r k p l u g s w i t h t h e f r e e d c a p a c i t y :

Sales

of spark plugs

$ 50,000

L e s s :

V a r i a b l e

c o s t s

o f s p a r k

p l u g s . . .

( 3 0 , 0 0 0 )

Less:

Direct fixed costs

of spark p1ugs...

(10,000)

Operating

income

gained

from spark plugs...

$ 10,000

T h e g a i n fr o m p r o d u c i n g

s p a r k

p l u g s ($ 1 0 , 0 0 0 )

o u t w e i g h s

t h e l o s s

f r o m d r o p p i n g

a i r c l e a n e r s

( $ 5 , 0 0 0 )

T h i s s u g g e s t s

t h a t m a n a g e m e n t

s h o u l d

r e p l a c e

a i r c l e a n e r

p r o d u c t i o n

w i t h s p a r k

p l u g p r o d u c t i o n .

(22)

434 Chaoter 8

Make product m i x d e c i s i o n s

Special decisions should take into account all costs affected by the choice of action. Managers must ask what total costs-variable and fixed-will change. As Exhibits 8-15 and 8-16 show, the key to deciding whether to drop products, depart-ments, or territories is to compare the lost revenue against the costs that can be saved and to consider what would be done with the freed capacity. The decision rule is:

Product Mix Decisions

Companies

do not have unlimited resources.

Constraints

that restrict production or

sale of a product vary from company

to company.

For a manufacturer

such as Dell,

the production constraint is often (because

it's not always the case) labor hours,

machine hours, or available

materials.

For a merchandiser

such as Wal-Mart, the

primary constraint is cubic feet of display space.

Other companies

are constrained

by sales

demand.

Competition

may be stiff, so the company

may be able to sell only

a limited number of units. In such cases,

the company produces

only as much as it

can sell. However,

if a company can sell all of the units it produces,

which products

should it emphasize,

or make more of? Companies

facing constraints

consider

the

questions

in Exhibit 8-17.

Product

Mix Considerations

. S7hat constraint(s) stops us from making (or displaying) all of the units we can sell? . $7hich products offer the highest contribution margin per unit of the constraint? . Would emphasizing one product over another affect fixed costs?

Consider Chazz, a manufacturer of shirts and jeans. The company can sell all of the shirts and jeans it produces, but it has only 2,000 machine hours of capacity. The company uses the same machines to produce both jeans and shirts. In this case, machine hours is the constraint. Note that this is a short-term decision, because in the long run, Chazz could expand its production facilities to meet sales demand if it

(23)

Short-Term Business Decisions

made financial sense to do so. The following data suggest that shirts are more prof-itable than jeans:

However, an important piece of information is missing-the time it takes to

make each product. Let's assume

that Chazz can produce either 20 pairs of ieans or

10 shirts per machine hour. The com.pany

will incur the sarne

fixed costs either way,

so fixed costs

are irreleuant.

\7hich product should it emphasize?

To maximize

profits when fixed costs are irrelevant,

follow the decision

rule:

Because

machine

hours is the constraint,

Chazz

needs

to figure out which

prod-uct has the highest contribution margin per machine

hour.Exhibit 8-18 shows the

contribution margin per machine

hour for each product.

Product

Mix-Which Product

to Emphasize

Jeans

have a higher contribution margin per machine hour ($240) than shirts

($tSO1.

Therefore Chazz will earn more profit by producing jeans. Why? Because

even though jeans have a lower contribution margin per wnit, Chazz can make

(24)

436 Chapter 8

rwice as many jeans as shirts in the available

machine

hours. Exhibit 8-18 also

proves that Chazz earns mofe total profit by making jeans.

Multiplying the

contri-tution margin per machine hour by the available

number of machine hours shows

that Chazz.u.r .urn $480,000 of contribution margin by producing jeans but only

$360,000

by producing

shirts.

To maximize

profit, Chazz

should

make 40,000 ieans (2,000 machine

hours X 20

jeans

per hour) and zero shirts.

\7hy zero shirts?

Because

for every

machine

hour spent

making shirts, Chazz

would giue wp $60 of contribution margin ($240 per hour for

jeans

versus

$180 per hour for shirts).

Changing Assumptions: Product Mix When Demand ls Limited

'We

made two assumptions about Chazz; (1,) Chazz's sales of other products, if any, won't be hurt by this decision and (2) Chazz can sell as many ieans and shirts as it can produce. Let's challenge these assumptions. First, how could making only jeans land not shirts) hurt sales of the company's other products? Using other production equipment, Chazz also makes ties and knit sweaters that coordinate with their shirtr. Ti. and sweater sales might fallif Chazz no longer offers coordinating shirts.

Let's challenge our second assumption. A new competitor has decreased the demand for Chazz'sjeans. Now, the company can sell only 30,000 pairs of ieans. Chazz should make only as many jeans as it can sell and use the remaining machine hours to oroduce shirts. Let's see how this constraint in sales demand changes profitability.

Recall from Exhibit 8-18 that Chazz will earn $480,000 of contribution mar-gin from using all 2,000 machine hours to produce jeans. Howevet, if Chazz makes only 30,000 jeans, it will use only 1,500 machine hours (30,000 jeans + 20 ieans per'machine hour). That leaves 500 machine hours available for making shirts.

Chazz's new contribution margin will be:

Shirts

Jeans

Total

Contribution margin per machine h o u r ( f r o m E x h i b i t 8 - 1 8 ) . ' . . . " . Machine hours devoted to product "...' Total contribution margin at

full capacity

u!J99

$360,000 $450,000

Because of the change in product mix, Chazz's total contribution margin will fall from $480,000 to $4s0,000, a $30,000 decline. chazz had to give up $60 of contribution margin per machine hour ($240 - $180) on the 500 hours it spent producing shirts rather than ieans. However, Chazz had no choice-the company would hi,e incurre d an actwal /oss from producing jeans that it could not sell. If Chazz had produced 40,000 ieans but sold only 30,000, the company would have spent $480,000 to make the unsold jeans (10,000 jeans x $48 variable cost per pair of jeans) yet would have received no sales revenue from them.

\(hat about fixed costs? In most cases, changing the product mix emphasis in the short run will not affect fixed costs, so fixed costs are irrelevant. However, fixed costs could differ when a different product mix is emphasized.'$7hat if Chazz had a month-to-month lease on a zipper machine used only for making jeans? If Chazzmade only shirts, it could auoid the lease cost. However, if Chazz makes any jeans, it needs the machine. In this case, the fixed costs become relevant because ihey differ between alternative product mixes (shirts only uersus jeans only or ieans and shirts).

s

X

1 8 0

500

$

240

x 1 , 5 0 0

2,000

(25)

Short-Term

Business

Decisions

437

W o u l d C h a z z ' s p r o d u c t m i x d e c i s i o n c h a n g e if i t h a d a $20,000 c a n c e l a b l e l e a s e o n a z i p p e r m a c h i n e n e e d e d o n l y f o r j e a n p r o d u c t i o n ? A s s u m e th a t C h a z z c a n s e l l a s m a n y u n i t s a s i t m a k e s .

,i!,r"r:,.:"rr'ri*c"r We would compare the profitability as follows:

E v e n

c o n s i d e r i n g

t h e z i p p e r m a c h i n e

l e a s e ,

p r o d u c i n g

j e a n s is m o r e p r o f i t a b l e

t h a n p r o d u c i n g

s h i r t s .

C h a z z

w o u l d p r e f e r p r o d u c i n g

j e a n s over shirts unless

d e m a n d

f o r je a n s

d r o p s

s o lo w th a t th e n e t b e n e f i t

f r o m je a n s

i s le s s

t h a n $360,000

( t h e benefit

g a i n e d

f r o m s o l e l y

p r o d u c i n g

s h i r t s ) .

Notice that the analysis again follows the two guidelines for special business decisions: (1) focus on relevant data (only those revenues and costs that differ)

and (2) use a contribution margin approach, which separates variable from fixed costs.

SutsCIurailmg

ffiecfisfi

mms

(fuTmke-mn'-ffiuy)

Recall from the chapter's opening story that Delta outsources much of its reservation work and airplane maintenance. Outsourcing decisions are sometimes called make-or-buy decisions because managers must decide whether to buy a component product or service or produce it in-house. The heart of these decisions is bow best to wse auailable resources.

Let's see how managers make outsourcing decisions. Deflone, a manufacturer of music CDs, is deciding whether to make paper liners for CD jewel boxes (the plastic cases in which CDs are sold) in-house or whether to outsource them to MDz-Art, a company that specializes in producing paper liners. DefTone's cost to produce 250,000 liners rs:

Make outsourcing (make-or-buy) d e c i s i o n s

(26)

438 Chapter 8

Muz-Art offers to sell DefTone the liners for $0.37 each. Should DefTone make the liners or buy them from Muz-Art? DefTone's $0.50 cost per unit to make the Iiner is $0.13 higher than the cost of buying it from Muz-Art. It first appears that DefTone should outsource the liners. But the correct answer is not so simple. Why? Because manufacturing unit costs contain both fixed and variable components. In deciding whether to outsource, managers must consider fixed and variable costs sep-arately. Exhibit 8-19 shows some of the questions management must consider when deciding whether to outsource.

Outsourcing

Considerations

. How do our variable costs compare to the outsourcing cost? . Are any fixed costs avoidable if we outsource?

. What could we do with the freed caoacitv?

Let's see how these considerations apply to DefTone. By purchasing the liners, DefTone can avoid all variable manufacturing costs-$40,000 of direct materials, $20,000 of direct labor, and $15,000 of variable manufacturing overhead. In total, the company will save $75,000 in variable manufacturing costs, or $0.30 per liner ($75,000 + 250,000 liners). However, DefTone will have to pay the variable out-sourcing cost of $0.37 per unit, or $92,500 for the 250,000 liners. Based only on variable costs, the lower cost alternative is to manufacture the liners in-house. However, managers must still consider fixed costs.

Assume that DefTone cannot avoid any of the fixed costs by outsourcing. In this case, the company's fixed costs are irrelevant to the decision because DefTone would continue to incur $50,000 of fixed costs regardless of whether the company outsources the liners. The fixed costs are irrelevant because they do not differ between alternatives. DefTone should continue to make its own liners because the variable cost of outsourc-ing the liners ($92,500) exceeds the variable cost of making the liners ($75,000).

However, what if DefTone can avoid some fixed costs by outsourcing the liners? Let's assume that management can reduce fixed overhead cost by $10,000 by outsourcing the liners. DefTone will still incur $40,000 of fixed overhead ($50,000 - $10,000) even if they outsource the liners. In this case, fixed costs become relevant to the decision because they differ between alternatives. Exhibit 8-20 shows the differences in costs between the make and buv alternatives under this scenario.

Incremental

Analysis

for Outsourcing

Decision

, i ' . 1 '

Exhibit 8-20 shows

that it would still cost DefTone less

to make the liners than

to buy them from MDz-Art, even with the $10,000 reduction in fixed costs.

The net

savings

from making 250,000

liners

is $7,500.

Variable costs: Direct materials Direct labor Variable overhead Purchase cost from Muz-Art

(250,000 x $0,37)

Fixed overhead Total cost of liners

$ 40,000 20,000 15,000

References

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