Team Members
•Qaisar S. Khokher
2541
•M. Afzal Hashmi
2517
•Tehmina Hafeez
1760
Nike
2003
I A
M. W
HA
T I A
M
Case-Study Overview
• Internal:
• Reebok overview, History, • Brands
– Reebok Actual & Proposed Vision and Mission
– Economic Performance – Financial History
– Strengths and weaknesses • Analysis: IFE
• External:
– Industry overview
– Opportunities and threats • Analysis: EFE – Competitors • Analysis: CPM • Market Share • Analysis – SWOT Matrix – BCG matrix – IE matrix
– Grand Strategy Matrix – Space Matrix
– QSPM
• General Analysis • Recommendations • Decisions
– Why our decision?
– Strategic implementation
• Current Update • References
Reebok’s Overview
• Reebok’s principal business activity is to design, development
& worldwide marketing of high quality footwear, apparel & equipment.
• Distributed around the world: (Asia, Australia, Canada, Europe,
Latin America, and the United States)
• Reebok is 3rd largest seller of athletic footwear and athletic
apparel in the world.
• Remain market leader since 1996 • Employees: 9,102 only in USA.
History
1890-1930's
• Reebok's United Kingdom-based ancestor company for
athletes those wanted to run fast.
• 1890s, Joseph William Foster made first known running shoes
with spikes.
• By 1895, he was in business making shoes by hand for top
runners;
• The family-owned business proudly made the running shoes
worn in the 1924 Summer Games by the athletes celebrated in the film "Chariots of Fire."
History
1950-1980
• In 1958, two of the founder's grandsons started a companion
company that came to be known as Reebok, named for an African gazelle.
• In 1979, Paul Fireman, a partner in an outdoor sporting goods
distributorship, spotted Reebok shoes at an international trade show. He negotiated for the North American distribution license and introduced three running shoes in the U.S. that year at price $60, they were the most expensive running shoes on the market.
History
1980's
• By 1981, Reebok's sales exceeded $1.5 million,
• In 1982, Reebok introduced the first athletic shoe designed
especially for women; a shoe for new fitness exercise called aerobic dance & named the shoe Freestyle,
• Reebok anticipated and encouraged three major trends that
transformed the athletic footwear industry:
– the aerobic exercise movement, – the influx of women into sports
– well-designed athletic footwear for adults for street and
casual wear. .
• In 1985 Reebok completed initial public offering • In 1986 Reebok acquired the Rockport Company.
History
1990's
• In 1992, Reebok equally involved in sports by creating several
new footwear and apparel products for football, baseball, soccer, track and field and other sports.
• Reebok began its partnership with golfer Greg Norman,
resulting in the creation of The Greg Norman Collection.
• In the late 1990s, Reebok made a strategic commitment to align
its brand with a selected worlds most talented athletes.
• Late 90’s Reebok and the National Football League announced
Brands
• Reebok International
• Rock Port
• RBK CCM Hockey
(World’s largest)
• Greg Norman
Apparel
• Ralph Lauren Brand
• The Hockey
Company
• Avia
• Onfield Apparel
•
Athletic footwear
Athletic footwear
•
DMX2000
DMX2000
•
3D Ultralite
3D Ultralite
•
Ralph Lauren Apparel
Ralph Lauren Apparel
line
Reebok Stock (NYSE-RBK)
Information
• Stock Symbol: RBK.
• Went public in 1985 and is traded on the
New York Stock Exchange.
• Share Price
1996
$ 69.62
1997
$ 58.31
1998
$ 56.97
Vision Statement
“Reebok is dedicated to providing each and every
athlete - from professional athletes to recreational
runners to kids on the playground - with the
opportunity, the products, and the inspiration to
achieve what they are capable of. We all have the
potential to do great things. As a brand, Reebok has
the unique opportunity to help consumers, athletes
and artists, partners and employees fulfill their true
potential and reach heights they may have thought
un-reachable ”
Proposed Vision
Statement
“Continue to bring inspiration to present
and future athletes, while maintaining the
company's standard of quality for its
products.”
Mission Statement
“At Reebok, we see the world a little differently and throughout our history have made our mark when we’ve had the courage to challenge convention. Reebok creates products and
marketing programs that reflect the brand’s unlimited creative potential. ."
Proposed Mission
Statement
“To continue to offer quality products with increasing
growth in the industry and expanding globally. Our
mission has always been to provide a competitive edge
by developing the most technological products. Keeping
in mind fair labor practices in all our suppliers’ factories,
while maintaining a competitive advantage, with the
shareholders interests, and company profits in mind. We
also believe our employees are one of our most
important assets. To increase the responsibility towards
the environment by evaluating the impact of day to day
operation and attempts to change operations that have a
negative impact.”
Economic Performance:
Sales by Regions (1997–1999)
47 M
258 M
267 M
Other
countries
510 M
585 M
476 M
Europe
661 M
522 M
545 M
UK
2,000 M
1,858 M
1,609 M
USA
1997
1998
1999
Economic
Performance(1997-99)
Net Sales**
Net Income
1997
$ 3,641 M
$ 135.12
1998
$ 3,223 M
$ 23.92
1999
$ 2,897 M
$ 11.04
• Net sales decrease(1997 to 1999)=
$743M
• Net Income decrease (1997 to 1999)=
$124.08M
*Sales (Shoes) 72% *Sales (Apparals) 28%
Internal
strengths and weaknesses
STRENGTHS:
• Profits increasing
• Paul B. Fireman, CEO • Carl J.Yankowski, EVP
• Teams more connected to the
consumer
• Multi-brand strategy
• Dedication to employees
• Hydro mover moisture
technology
• DMX technology.
• 4 major divisions & 6 SBU’s • Advertisement campaign
WEAKNESSES:
• Rely on retail stores to sell
products
• Issues with foot lockers
• Poor employment practices
at their international manufacturing sites
• Heavy dependency on
IFE Matrix
3.20 1.00
Total (including Strengths & Weaknesses)
0.20 2
0.10 Heavy dependency on footwear sales
0.20 2
0.10 Poor employment practices at their international manufacturing sites
0.05 1
0.05 Issues with foot lockers
0.05 1
0.05 Rely on retail stores to sell products
Weighted Score Rating Weight Internal Weakness 0.15 3 0.05 Advertisement campaign 0.15 3 0.05 4 major divisions & 6 SBU’s
0.40 4 0.10 DMX technology 0.40 4 0.10 Hydro mover moisture technology
0.15 3 0.05 Dedication to employees 0.20 4 0.05 Multi-brand strategy 0.20 4 0.05 Teams more connected to the consumer
0.40 4
0.10 Carl J.Yankowski, EVP
0.40 4
0.10 Paul B. Fireman CEO
0.15 3 0.05 Profits increasing Weighted Score (WxR) Rating 1-4 Weight 0.0-1.0 Internal strength
Industry Overview
• Athletic footwear manufactures captured nearly one-third of
the total footwear market in the early 1970s.
• Over a span of more than 25 years, American consumers spent
$300 billion on 7.5 billion pairs of athletic shoes.
• Reebok international Ltd. and Adidas became $ 3.5 Billion
companies, while Nike Inc. became the first ever $ 9.5 Billion company.
• By 1996 the number of establishments had dropped to about
52, with 12 factories closing since 1995.
• China's imports increase by 6 percent to 1.26 billion pairs . • Brazil's share increased 2.3 percent to 83.5 million pairs . • Vietnam's share jumped 91.9 percent to 23.5 million pairs.
• The US markets continue to be dominated by imports from
countries with low-cost labor.
• From 1997 to 2001, the value of industry shipments declined
from $ 219.6 million to $106.5 million.
• U.S. shoe manufacturing plants declined by 775 between 1967
Business Structure
Operating Segments:
– Footwear
– Apparel
– Equipment
Operating Regions:
– US
– Europe, Middle
East and Africa
(EMEA)
– Asia Pacific
– Americas
Manufacturing:
External Opportunities and
Threats
OPPORTUNITIES: •Established objectives •Result-oriented culture
•Strengthen management team •Contemporize products
•Relevant advertising and marketing
campaigns
•Grow quality market share
•Restructured production creation
teams
•“It’s a Woman’s World” – young
women
•“The Sounds and Rhythm of Sport.”
– fashion consumers
•National Football League campaign •Changed leadership for difficult
brands
•Ability to create synergy between
brands
•Special Technology
THREATS:
•Strong US dollar
•Weak department store channel •Foreign market is suffering
•Economic decline in key markets •Chinese products
EFE Matrix
2.38 1.00
Total(Opportunities & Threats)
0.10 2 0.10 Strong Competition 0.18 2 0.09 Chinese products 0.10 2 0.05 Economic decline in key markets
0.10 2
0.05 Foreign market is suffering
0.03 1
0.03 Weak department store channel
0.20 2 0.10 Strong US dollar Weighted Score Rating Weight Threats 0.40 4 0.10 Special Technology 0.03 1 0.03 Ability to create synergy between brands
0.05 1
0.05
Changed leadership for difficult brands
0.10 2
0.05 National Football League campaign
0.10 2
0.05 “The Sounds and Rhythm of Sport.” – fashion consumers
0.30 3
0.10 “It’s a Woman’s World” – young women
0.10 2
0.05 Restructured production creation teams
0.60 4 0.15 Established objectives Weighted Score (WxR) Rating 1-4 Weight 0.0-1.0 Opportunities
Competitive Profile
Matrix (CPM)
SWOT Analysis
W-T Strategies
•Maintain brands to lessen the effect of the US dollar and foreign markets (W4, T1, T3)
•Strengthen brands to be less dependent on department store channels (W4,W1, T2)
•Lessen the reliance on retail stores to avoid the effects of weak department store channels (W2, T2)
•Promote brands in different markets to lessen the reliance on suffering key markets (W4, T4)
S-T strategies
•Utilize the teams’ connection to the consumer to counteract sales lost because of the strong US dollar, weak department store channels, and suffering foreign market (S4, T1, T2, T3)
•Utilize multi-brand strategy to find a connection to foreign markets (S5, T3)
•Use the increased profits to research other profitable markets to strengthen the foreign market and avoid the negative effects of declining key markets (S1, T3, T4)
W-O Strategies
•Strengthen objectives to curb the effect on heavy dependent brands (O1, W4)
•Utilize the changed leadership to correct difficult brands (O11, W4)
•Strengthen campaigns to correct difficult brands and lessen the need to rely on department stores (O3, W1, W4)
S-O Strategies
•Use the expertise and experience of Fireman and Yankowski to carryout objectives (S2, S3, O1)
•Further increase profits by utilizing the restructures production creation teams (S1, O7) •Further strengthen the multi-brand strategy with planned campaigns (S5, O3, O4, O5)
•Further strengthen the multi-brand strategy with changed leadership and synergy to grow quality market share (S5, O6, O11, O12)
BCG Matrix
Rock Port
Rock Port
?
•Athletic footwearAthletic footwear
•DMX2000DMX2000
•3D Ultralite3D Ultralite
•Ralph Lauren Apparel Ralph Lauren Apparel line
line
Avia Avia
Relative Market Share
Relative Market Share
M
ar
ket
Gr
o
w
th R
a
te
M
ar
ket
Gr
o
w
th R
a
te
Low
Low
High
High
High
High
Low
Low
•Greg NormanGreg Norman
IE Matrix
Grand Strategy Matrix
QUADRANT 2 (Proposed Strategies)
•Market development •Market penetration •Product Development •Horizontal Integration •Divestiture
SPACE Matrix
SPACE Matrix Y-Axis
Financial Strength +4
Environment Stability -1==Y Coordinate +3
X-Axis
Competitive Advantage -5==X Coordinate -3 Industry Strength +2
QSPM
US Market Foreign Market W. Score Rating W. Score Rating Weight Opportunities 0.10 2 0.10 2 0.05 Heavy dependency on footwear sales0.10 2
0.10 2
0.05 Poor employment practices at their international manufacturing sites 0.02 1 0.02 1 0.02 Issues with foot lockers
0.02 1
0.02 1
0.02 Rely on retail stores to sell products
W. Score Rating W. Score Rating Weight Internal Weakness 0.09 3 0.06 2 0.03 Advertisement campaign 0.08 4 0.04 2 0.02 4 major divisions & 6 SBU’s
0.15 3 0.20 4 0.05 DMX technology 0.20 4 0.20 4 0.05 Hydro mover moisture technology
0.09 3 0.06 2 0.03 Dedication to employees 0.12 4 0.09 3 0.03 Multi-brand strategy 0.06 3 0.06 3 0.02 Teams more connected to the consumer
0.20 4
0.15 3
0.05 Carl J.Yankowski, EVP
0.20 4
0.15 3
0.05 Paul B. Fireman, CEO
0.12 4 0.06 2 0.03 Profits increasing W. Score (WxR) Rating W. Score (WxR) Rating 1-4 Weight 0.0-1.0 Internal strength
2.79 2.52 1.00 Total 0.10 2 0.10 2 0.05 Strong Competition 0.08 2 0.08 2 0.04 Chinese products 0.04 2 0.04 2 0.02 Economic decline in key markets
0.06 2
0.06 2
0.03 Foreign market is suffering
0.02 1
0.02 1
0.02 Weak department store channel
0.10 2 0.10 2 0.05 Strong US dollar W. Score Rating W. Score Rating Weight Threats 0.20 4 0.20 4 0.05 Special Technology 0.06 3 0.02 1 0.02
Ability to create synergy between brands
0.04 2
0.02 1
0.02
Changed leadership for difficult brands
0.03 1
0.06 2
0.03 National Football League campaign
0.09 3
0.06 2
0.03 “The Sounds and Rhythm of Sport.” – fashion
consumers 0.15 3 0.15 3 0.05 “It’s a Woman’s World” – young women
0.03 1
0.06 2
0.03 Restructured production creation teams
0.24 4 0.24 4 0.06 Established objectives W. Score Rating W. Score Rating Weight Opportunities
Conclusions
• weakness of Reebok is located in their top
management
• Reebok changed advertising agencies
eight times and they earned a reputation
as a difficult client
Recommendations
Reebok is basically internally strong organization with lazy management team However
• It develop a more detailed plan grow sales. • Reliance on department store channels
• Suffering foreign markets
• Find markets that are not in an economic decline
• Strengthen the brand name and message of suffering brands • Need strong goals and plan to grow the sales & global
reputation
• By changing advertising agencies frequently, Reebok has dug
themselves in a marketing hole. To accomplish their current goals they need to produce better marketing campaigns.
Decisions
• Primary:
Focus on finding the most promising customers (kids
and women) and introduce more products or improve current
ones to satisfy potential increase in demand
• Alternative:
– Keep expanding into current and future foreign markets by being aggressive and the worldwide leader of the footwear industry
– Accelerate funding for numerous marketing campaigns in order to get to specific markets or customer groups
– Focus on improving working conditions and human rights at international manufacturer centers and at the same time increasing their productivity
– Implement product diversification with company’s newest technologies so resulting increased earnings could be reinvested into R&D plans
Why this strategy?
• U.S. Women: Prefer fashion, not footwear, they
prefer clothing, we must create a shopping style
based in athletic shopping.
• U.S. Kids: E-commerce, influenced by
innovation and design, not only comfort or sports
• We need to consolidate US sales compared to
international sales and international competitors
• Difficult to expand towards other sports or
Implementation
Actions:
• Women:
– Open specific stores specialized only for women – Increase R&D expenses in women products
– Increase Marketing expenses by designing a specific campaign
for women using female endorsements
– Create a new logo for women market which would be associated
with fashion trends and introduce new products
• Kids:
– Increase R&D expenses in kids products
– Increase Marketing expenses by designing a specific campaign
for kids
– Introduce more soccer and basketball products targeting potential
youth market
• Research in international market to find out what are the new
Update: 2006-2007
• In 2006 Reebok become a subsidiary of German giant
Addidas (AW)
• Fireman become separate from management
• President and CEO
Paul Harrington
• SVP and Chief Communications Officer
Denise Kaigler
• SVP; President and CEO, Onfield Apparel Group
David Baxter
References
• http://finance.yahoo.com• Reebok Annual Reports • Reebok Quarterly Reports
• Annual ranking of America's largest corporations • www.reebok.com
• www.bigcharts.com
• www.businessweek.com • www.wikkipedia.org
• Strategic Management Concepts and Cases; Fred R. David,