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Steve Moran
A simple, flexible and affordable approach to IT
Virtual Desktops
IT Director, Mapx Systems
Agenda
•
What is a Virtual Hosted Desktop?
•
Why would I want to use a Hosted Desktop or Managed IT service?
•
The Changing Environment of Workplace IT
•
What is the path to move to a Virtual Desktop environment?
What is a Virtual Hosted Desktop?
•
Quite Simply it is a Windows Desktop
•
It operates exactly like your existing PC/laptop desktop
•
It and the network around it are hosted remotely, usually in a Data Centre
•
You interact with the desktop over an internet or network connection
•
It can be managed internally or via a Service Provider
IT Services
Data Storage and Backup Infrastructure as a Service Disaster Recovery
Hosted Email Office Productivity
LOB Web
H o s t e d D e s k t o p
IT Services
Data Storage and Backup Infrastructure as a Service Disaster Recovery
Hosted Email Office Productivity
LOB Web
What is a Virtual Hosted Desktop?
Desktop Access from:-
Why would I want to use a Hosted Desktop?
• Hardware
• No need to plan for Capex
• Hardware is automatically refreshed
• Service providers can provide hardware resiliency
• Your data is housed in the best location possible in terms of
- Power
Why would I want to use a Hosted Desktop?
• Maintenance
• Automated Software updates & patching • Access to new versions of software
• Regular Software Application updates (e.g MYOB tax tables)
• Backup
• Software, Hardware included
• Provided and monitored by Service Provider • Off-site data storage and retrieval
Why would I want to use a Hosted Desktop?
• Licensing
• Microsoft Licensing included – based on named users
• Flexible month to month licensing allows adjustment up and down • Includes Software Assurance – always licensed to latest versions
• Support
• Operational Support included with Service Levels Agreements • No more IT vendor on-site/travel costs
• Only pay for support you need (New software)
Why would I want to use a Hosted Desktop?
• Total Cost of Ownership
• Shifts IT Costs from Capex plus Opex to a true predictable Opex model • Existing hardware useful life can be extended / a refresh delayed
• Terminal or thin clients can be used to replace PC’s
• Enable BYOD offering user choice and hardware cost savings • Enable remote working and increased productivity
• Costs start from less than $100 per month per user
• Gartner reported in 2011 that server based virtual desktops can represent between a 12% to 27% saving over a traditional PC deployment:-
Why would I NOT to use a Hosted Desktop?
What scenarios aren’t best for a Virtual Desktop
• Regional telecommuting in areas of poor internet connectivity
• Where direct interaction with manufacturing or specialist equipment is required
What are other things to consider
• Your Service Provider procedures for handling of data
Users Want
3+
Devices per employee
1-2
Days a week working remotely
47%
Bring Your Own Device - Continues to Grow
2014 Planning Guide for Mobility
On Top of Existing IT Challenges You Face
•
Unpredictable IT expenses
that are difficult to forecast
•
Reliant on the “IT guy”
for everything—apps, passwords, updates
•
Lacking a business continuity plan
to keep their business running
•
Wanting to use your tablet and phone
for more than just email
SMB Cloud Trends
71%
Need solutions for mobile workstyles
50%
Think cloud is important to their business
60%
Don’t have the resources to implement new technology solutions
56%
Prefer a single source IT solution
What is the path to move to a
Virtual Desktop environment?
1. Start with basic IT services
2. Add Office and email apps
3. Consider a hybrid setup
Uptake of Cloud Services in the Enterprise
Cost of Doing Nothing
•
IT spending and complexity inhibits business growth
•
Less focus on core business activities
•
The business is exposed to disruptions and disasters
•
Workers remain tethered to the office
•
Can’t attract top talent outside your region
About Mapx Systems
Cloud Service Provider
• 100% Australian owned Cloud Service Provider
• Formed in 2010, based in Sydney & now launching in Singapore
• Utilise Equinix SY3 Data Centre in Sydney
• Provide Managed Private Clouds with Virtual Desktop via Citrix
• Directors have a 15+ year history of providing on-demand solutions
• Providing what has traditionally been an Enterprise costed solution to
Small to Medium Businesses
• We only use industry-proven technologies in our systems
• We are a Microsoft Partner, Citrix Service Provider,
Amazon Technology Partner as well as a Microsoft Office 365 and
Google Apps Authorised Support Partner
Example of Customer Adoption
Mortgage Processing Company with 60 staff, 5 sites across Australia and back-office in Manila. Reliance on single IT provider leading to data loss and service instability.
Solution
A centralised Private Cloud with virtual Desktop Access via Citrix
Result
ᵒ Removed the risk position of using a smaller IT provider
ᵒ Improved reliability, uptime, availability of service
ᵒ Improved of desktop experience for offshore users
Proven solution by over 2,600+ partners
Receiver delivers apps and desktops to over 1.5 Billion devices Same technology used
by 99% of Fortune 500 companies
Get started on Your Move to the Cloud
MapX assesses objectives, requirements, existing investments and the readiness
of your organization
MapX creates a well-designed strategy and plan for migrating
to Virtual Desktops that leverages existing resources and
minimizes impact
MapX builds, tests and deploys the solution starting
with simple workloads to ensure that platform and automated operations meet
your expectations
Virtual Desktop with Mapx Systems
Simple, self-service IT that gives you freedom and flexibility
1
2
Pay for only what you use as a predictable monthly expense
3
Ensure your business can whether a disruption and
WORK BETTER. LIVE BETTER.
