What a Processor Needs from a University
to Validate Compliance
Lisa T. Conroy
Merchant Compliance Manager
Vantiv
Disclosures
2
The information included in this presentation is for
information purposes only, and is not intended as legal
or financial advice. The information does not amend or
alter your obligations under your agreement with Vantiv,
or under the operating regulations of any credit card or
debit card association.
This presentation is based upon information available to
Vantiv as of the date of this
Agenda
• Define Industry Participants & Their Roles
• Reiterate Key Points on PCI DSS Applicability
• Define Merchant Levels & Validation Tools
• Discuss Validation and Reporting Process
• Explain Visa Small Merchant Data Security Mandates
• Describe Validation Enforcement, Fines, & Extensions
• Review Service Provider Levels & Validation
• Global open body formed to develop, enhance, disseminate and assist
with the understanding of security standards for payment account
security.
• Standards Under Management
– PCI DSS – Merchants and Service Providers
– PA DSS – Software Application Developers
– PTS – Hardware Manufacturers
– P2PE – Merchants & Solution Providers
• Training & Certification Programs – QSA, PA QSA, P2PE QSA, ASV, PFI, ISA,
QIR, PCI-P, PCI Awareness, Acquirer
The Card Brands
• Founding Members of the PCI SSC
• Executive Committee of PCI SSC
• Maintain Enforcement Programs
– Amex DSOP, Discover DISC, MasterCard SDP, &
Visa CISP
Acquirers & Processors
• May or may not be the same entity
• Acquirers are responsible for ensuring
merchants comply with the PCI DSS
Key Points to Remember
• It’s an Industry Standard
• PCI DSS applies to everyone – service providers and
merchants of all sizes!
• Even if you outsource some or all of your card processing, PCI
compliance and validation still apply
• Applies to all systems that store, process, or transmit
cardholder data – not just the ones for which you have been
explicitly told to validate compliance
Compliance vs. Validation
10
Validation: A snapshot of your
compliance status
• Entails completion of the Self-Assessment Questionnaire (SAQ) or an On-Site Audit
(depending on your merchant level) in order to “validate” that your organization is compliant according to PCI DSS requirements
• Also requires the quarterly submission of External Network Vulnerability Scans
Compliance:
Ongoing security
controls and procedures that
help to protect your business on
a 24/7 basis
• Entails continual adherence to the PCI DSS requirements
Validation does not necessarily mean Compliance
11
Visa & MasterCard Merchant
Levels:
Level 1 merchants have more rigorous compliance validation requirements.
All other merchants, regardless of acceptance channel
Level 4
merchants also
have
compliance
requirements.
Any merchant processing 20,000 to 1 million e-commerce Visa® or MasterCard®transactions per year Any merchant,
regardless of
acceptance channel, processing 1-6 million Visa® or MasterCard®
Amex & Discover Merchant Levels
• Level 1: 2.5 million or more American ExpressCard transactions per year (or if you've been selected a Level 1 by American Express)
• Level 2: 50,000 to 2.5 million American Express
Card transactions per year (Service providers: less than 2.5 million transactions)
• Level 3 Designated: Less than 50,000 American
Express Card Transactions per year and has
been designated by American Express as being
required to submit validation documents. (merchants only; does not apply to service providers).American Express will contact these designated merchants and provide them details for reporting their security status by submitting PCI validation documents.
• Level 3: Less than 50,000 American Express Card
transactions per year (merchants only; does not apply to service providers)
• Level 1: All merchants processing more than 6 million card transactions annually on the
Discover network. Any merchant that Discover, in its sole discretion1, determines should meet
the Level 1 compliance validation and reporting requirements All merchants required by
another payment brand or acquirer to validate and report their compliance as a Level 1 merchant
• Level 2: All merchants processing between 1 million and 6 million card transactions annually
on the Discover network
• Level 3: All merchants processing between 20,000 and 1 million card-not-present only
Merchant Validation
Who Determines Merchant Level?
• Acquirers/Processors are responsible for classifying
merchants appropriately
• Periodic volume queries covering prior 12 months
• Sends formal notification to merchant with validation
requirements and timeline
Validation Considerations for a Higher
Education Merchants
• TALK TO YOUR ACQUIRER OR PROCESSOR!
• Consider working with a QSA
• Single assessment or separate SAQ per location
• Connectivity arrangements
Self-Assessment Questionnaires
(SAQ)
Validation Enforcement &
Extension Requests
• Potential fines are most likely in connection
with level 1s, 2s, and 3s
• Fines levied at the corporate/university level
• Typically recur monthly or quarterly until resolved
New Visa Small Merchant Mandates
Level 4 Merchant Validation
Programs
• Scalability challenges
• Partner with QSA/ASV firm for online
validation portal and help desk support
• Implement non-validation fee programs
Third-Party Compliance
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Requirement 12.8 – Addresses Third-Party
compliance within PCI DSS requirements
Merchant is responsible for monitoring
compliance status of Third Parties and ensuring
the use of appropriate contractual language
Use of Gateway/Service Provider does not
exempt merchant from compliance requirements
Potential to use SAQ A
Service Provider Levels
Validation Actions
Criteria On Site Security Audit conducted by a QSA Self – Assessment Questionnaire Network Vulnerability ScansLevel 1
Any processor directly connected to a Visa or MasterCard or any service provider that stores, processes and/or transmits over 300,000
transactions per year
Report on
Compliance
(ROC)
Required AnnuallyNot
Applicable
Required
Quarterly
Level 2**
Any service provider that stores, processes and/or transmits less than 300,000 transactions per year
Not
Applicable
Required
Annually
Required
Quarterly
**Effective February 1, 2009, Level 2 service providers were no longer listed on Visa’s List of PCI DSS Compliant Service Providers. Entities that wish to be on the List of PCI DSS Compliant Service Providers must validate as a Level 1 provider.
Service Provider Validation
Service Provider Considerations
• Where possible, use only providers that have
engaged a QSA for validation
• If you have a level 2 service provider that self
validated, only accept SAQ D
• Their areas of non-compliance are your risk
• If a provider states they cannot afford some aspect of
compliance or validation, you may want to consider
one that can
• Carefully review your contracts with service
providers
Next Steps
• Talk to your processor
• Consider PCI SSC training programs
• If you are not validating compliance today, get
started now!
Helpful PCI Resources
• PCI Security Standards Council –
www.pcisecuritystandards.org
– PCI DSS, PA DSS, PTS, & P2PE Standards
– Downloadable Self Assessment Questionnaires – List of ASVs, QSAs, PFIs, PA QSAs, QIRs, etc.
– List of PA DSS Validated Payment Applications, validated P2PE solutions, validated PTS devices – Searchable FAQ Tool
– PCI Supporting Documents
• Visa
®CISP website –
www.visa.com/cisp
– Merchant & Service Provider Levels Defined – List of CISP Compliant Service Providers – Important Alerts, Bulletins and Webinar
• MasterCard
®SDP website –
www.mastercard.com/sdp
– Merchant & Service Provider Levels Defined – List of CISP Compliant Service Providers
– PCI 360 Merchant Education Program – on demand educational webinars