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1

Delivering Long-term

Shareholder Value

CIBC 12th Annual Eastern Institutional Investor Conference Montreal, September 19, 2013

Yvon Charest

President and CEO

2

Robust Business Model

Capital is strong

Financial flexibility

Upside to increase in interest rates

Stable earnings

More contribution from capital-light businesses

Confident regarding 2015 earnings target

Premiums and deposits at record levels

Wealth management continues to grow

All business lines increasing market penetration

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3

Capital is Strong

Room to absorb adverse macro events

and support growth initiatives

186

200

211

217

237

224

Q1/12 Q2/12 Q3/12 Q4/12 Q1/13 Q2/13

Target

Still room for improvement:

►Internal capital generation could

be improved for retail insurance

►Ratio would be less sensitive if

more seg funds were hedged

Solvency ratio

(%)

Healthy

balance

sheet

4

Financial Flexibility

Refinancing strategy executed in first half of 2013

Agency

Rating

Outlook

S&P

A+ (Strong)

Stable

A.M. Best

A (Excellent)

Stable

DBRS

IC-2

Stable

36%

29%

Q4/12

Q2/13

Debt ratio

(Debentures and preferred shares /Total capital)

1

1 After redemption of $100M 8.25% sub-debt on April 1st and $150M 5.714% IATS on June 30th

No change in credit ratings since

IA became public in February 2000

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5

Change in Actuarial Practices Under Discussion

In addition to upside on interest rates

Net impact

Fixed

income

Non-fixed

income (NFI)

Potentially positive

Plus would reduce URR headwinds

Probably negative

Neutral

But need to wait for final standards

Healthy

balance

sheet

Interest rates

(%)

Actuarial reserve

at Dec. 2012

Min/Max since

June 30, 2013

IRR

3.57

3.99 / 4.48

Canada L-T rate

2.37

2.88 / 3.31

6

2007

2008

2009

2010

2011

2012

1 Diluted and adjusted for IATS in 2010-12 and debt asymmetry in 2007-09. Excludes extraordinary provision in 2005.

2 Restated following amendment to IAS-19 and adoption of IFRS-10. Excludes gain on sale of US annuity business. $3.11 $2.63 $2.43 $2.98 $2.95

EPS

1

Stable Earnings Speak to Strong Business Model

IA rebounds quickly after two economic crises

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7

26% of sales, trend

2013 Year to Date Results

On track at mid-year

11.6

%

(annualized) (11.8% before debt buybacks)

31%

224%

4

% growth

YTD

EPS

EPS

11

ROE

ROE

11

Payout ratio

Payout ratio

Effective tax rate

Effective tax rate

Book value

Book value

Solvency ratio

Solvency ratio

Strain

Strain

22

21%

Year to date

$1.59 (6 months)

10.5% to 12.0%

25% to 35% (mid-range)

175% to 200%

8% annual growth

25% of sales

21% to 24%

2013 Guidance

$3.00 to $3.40

1 No reserve strengthening considered in guidance for EPS and ROE

2 Individual Insurance

Profit is

capital

8

Confident Regarding 2015 Earnings Target

2015 EPS target of $4.00, $1.20 EPS increase vs. 2012

2012-2015

EPS growth

$1.20

~10%

~40%

Strain

reduction

Operational

optimization

Ongoing

Done!

Profit is

capital

~15%

~35%

Growth from

traditional

businesses

Growth from

capital-light

businesses

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9

Record P&D for the Year to Date

Business growth maintains momentum

P&D

(net premiums, premium equivalents and

deposits in $B)

Six months ended

June 30, 2013

$M

YoY

Individual Insurance

700.1

7%

Individual Wealth

Management

1,876.2

12%

Group Insurance

682.3

(1%)

Group Savings and

Retirement

580.2

70%

General Insurance

123.0

15%

Total

3,961.8

14%

Q1

1.9

Q2

1.6

1.4

1.3

1.8

2.0

1.9

2.1

1.5

1.3

1.6

1.7

1.6

1.9

1.4

1.3

1.5

1.6

1.7

1.2

1.6

1.8

1.7

1.8

2008 2009 2010 2011 2012 2013

5.7

6.8

7.0

6.9

5.4

4.0

Q1

Q2

Q3

Q4

10

Asset Growth

AUM growth is early indicator of future profitability

51.7

59.6

62.2

21.9

23.9

24.6

2011

2012

H1/13

AUA

AUM

AUA/AUM

(assets under management and administration in $B)

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11

Market share

Individual

Insurance

Individual

Wealth Mgmt

(Segregated Funds)

Group

Insurance

(Employee Plans1)

Group Savings

and Retirement

New

Business

2

10.9%/13.5%

(Min./Target)

11.2%

7.1%

4.3%

In Force

3

8.9%

10.8%

4.6%

5.5%

Continuing to Increase Market Penetration

According to industry data

1 Target market: 50 to 1,000 employees. 2 New business in Individual Wealth Management refers to gross sales; in other sectors it refers to first-year annualized premiums. 3 In force in insurance sectors refers to direct premiums and premium equivalents; in other sectors it refers to assets. 4 At July 31, 2013.

Source: Latest available industry data from CLHIA, Fraser Group, Investor Economics, IFIC and LIMRA.

Business

strategy is

unchanged

Mutual Funds - Net Asset Growth (YoY)

4

Industrial Alliance

Industry

+17.2%

+13.9%

12

Individual Non-guaranteed Disability Insurance

Roll-out across Canada gaining traction

Capital-light Businesses

Targeted for SOLID growth

Mutual Funds

Continuing to grow mutual fund business

Jovian acquisition adds private wealth management

Dealer Services

Leader in a niche market

Untapped growth potential for P&C products

Business

strategy is

unchanged

2012 YoY

Growth

+15%

SALES

+

10

%

ASSETS

+31%

SALES

Auto & Home Insurance

Double-digit growth

per year over the last decade

Direct sales and references from IA distribution networks

+11%

(7)

13

$9.36

$28.32

$5

$10

$15

$20

$25

$30

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

IAG is a Proven Outperformer

Profit is

capital

Book Value per Share

(end of period)

+10

%

CAGR

since 2000

14

Increase in interest rates

Actuarial practices under discussion

Hedging of more seg funds

Business

strategy

unchanged

Healthy

balance

sheet

Profit is

capital

IA Remains Focused on Building

Long-term Shareholder Value

$4.00 EPS target for 2015

(+$1.20 EPS vs. 2012)

Wealth management

Capital-light products

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15

IFRS

The Company publishes certain non-IFRS financial measures that do not have an IFRS equivalent, including sales, value of new business, embedded value and solvency ratio, or which have an IFRS equivalent such as data on operating profit and income taxes on earnings presented in the sources of earnings table. The Company also uses non-IFRS adjusted data in relation to net income, earnings per share and return on equity.

The Company believes that these non-IFRS financial measures provide investors and analysts with additional information to better understand the Company’s financial results as well as assess its growth and earnings potential. Since non-IFRS financial measures do not have a standardized definition, they may differ from the non-IFRS financial measures used by other institutions. The Company strongly encourages investors to review its financial statements and other publicly-filed reports in their entirety and not to rely on any single financial measure.

All amounts are in Canadian dollars unless noted otherwise.

16

Forward-looking Statements

This presentation may contain statements relating to strategies used by Industrial Alliance or statements that are predictive in nature, that depend upon or refer to future events or conditions, or that include words such as “may”, “will”, “could”, “should”, “would”, “suspect”, “expect”, “anticipate”, “intend”, “plan”, “believe”, “estimate”, and “continue” (or the negative thereof), as well as words such as “objective” or “goal” or other similar words or expressions. Such statements constitute forward-looking statements within the meaning of securities laws. Forward-looking statements include, but are not limited to, information concerning the Company’s possible or assumed future operating results. These statements are not historical facts; they represent only the Company’s expectations, estimates and projections regarding future events.

Although Industrial Alliance believes that the expectations reflected in such forward-looking statements are reasonable, such statements involve risks and uncertainties, and undue reliance should not be placed on such statements. Certain material factors or assumptions are applied in making forward-looking statements, and actual results may differ materially from those expressed or implied in such statements. Factors that could cause actual results to differ materially from expectations include, but are not limited to: general business and economic conditions; level of competition and consolidation; changes in laws and regulations including tax laws; liquidity of Industrial Alliance including the availability of financing to meet existing financial commitments on their expected maturity dates when required; accuracy of information received from counterparties and the ability of counterparties to meet their obligations; accuracy of accounting policies and actuarial methods used by Industrial Alliance; insurance risks including mortality, morbidity, longevity and policyholder behaviour including the occurrence of natural or man-made disasters, pandemic diseases and acts of terrorism.

Additional information about the material factors that could cause actual results to differ materially from expectations and about material factors or assumptions applied in making forward-looking statements may be found in the “Risk Management” section of the Management’s Discussion and Analysis and in the “Management of Risks Associated with Financial Instruments” note to Industrial Alliance’s consolidated financial statements, and elsewhere in Industrial Alliance’s filings with Canadian securities regulators, which are available for review at www.sedar.com.

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17

Investor Relations

Contact

Grace Pollock

Tel.: 418 780-5945

[email protected]

Fiscal 2013 Reporting Dates

First quarter – May 9, 2013

Second quarter – August 1, 2013

Third quarter – November 6, 2013

Fourth quarter – February 13, 2014

For information on earnings releases, conference calls and related disclosure documents,

consult the Investor Relations section of our website at www.inalco.com.

18

Delivering Long-term

Shareholder Value

CIBC 12th Annual Eastern Institutional Investor Conference Montreal, September 19, 2013

Yvon Charest

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