Pharmacy Technician Education for Association Members

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Pharmacy

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echnician

E

ducation for

A

ssociation

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embers

1. Pharmacy Payment Models and Methods

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0.1 CEU/1.0 Hr

Rachel Digmann, PharmD, BCPS Clinical Pharmacy Specialist Telligen

This activity provides pharmacy technicians with an overview of the existing methods by which the United States’ healthcare system pays for prescription medications, including Medicare, Medicaid, and private payers. In addition, benchmarks for pharmacy payment, changes in the health care system’s structure, and the future implications of payment reform, are discussed.

Upon successful completion of this knowledge-based CPE activity, pharmacy technicians should be able to:

1. Recognize existing payment benchmarks for pharmacy payment

2. Identify the different payers and payment methods for pharmaceuticals 3. Differentiate the payment models for Medicare, Medicaid and Private Payers

4. Analyze how products, services and payments flow through the channels of pharmaceutical distribution

5. Outline future implications of pharmaceutical payment reform

2. The Role of the Pharmacy Technician in Obtaining a Medication History

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0.1 CEU/1.0 Hr

Katharine Perica, PharmD, BCPS Medication Reconciliation Coordinator University of Colorado Health

Medication reconciliation is a critical component to health care and achieving quality patient outcomes. Pharmacy technicians have the capability of generating a quality medication history that can be beneficial for both pharmacists and physicians. This activity provides a description of the medication reconciliation process and the tools necessary for pharmacy technicians to be a critical component to the medication reconciliation process.

1. Identify the Joint Commission Elements of Performance for goal 03.06.01 in which the pharmacy technician could participate

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3. Describe the components of the patient interview to obtain a medication history

4. Use the ISMP List of Confused Drug Names to identify drugs that are of high risk due to close spelling or sound

5. Identify abbreviations that are prone to error using the ISMP List of Error-Prone Abbreviations, Symbols, and Dose Designations

3. Getting to the Core of CMS Measures

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0.1 CEU/1.0 Hr

Joanna Caranante, PharmD, BCPS Pharmacy Clinical Coordinator St. Joseph’s Hospital

This activity provides pharmacy technicians with a description of the Centers for Medicare and Medicaid Services’ (CMS) Core Measures, and their impact on patient care and hospital practice. Disease state information, medications used, and the importance of timing of the various medications, are all discussed for the Core Measure set.

1. Identify the purpose and history of the CMS Core Measures 2. Describe various CMS Core Measures by disease state and topic 3. Explain the medication-related elements of each Core Measure

4. Breakdown the process by which medication delivery impacts CMS Core Measures 5. Summarize both the pharmacy department and technician’s role in CMS Core Measures

4. Protecting Patient Privacy

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0.1 CEU/1.0 Hr

Denise M. Hill, JD, MPA

Assistant Professor, Des Moines University Of Counsel Attorney, Whitfield & Eddy, PLC

Along with having access to patients’ protected health information, come the duties to safeguard that information. This activity assists pharmacy technicians in recognizing and meeting their legal and ethical obligations of patient privacy.

1. Communicate the importance of privacy in health care 2. List the major components of HIPAA

3. Define protected health information and determine when it can be disclosed 4. Identify penalties for unauthorized disclosure

5. Describe the HIPAA “minimum necessary” requirement

5. Pour Some Sugar On Me: New Drugs for Type 2 Diabetes Mellitus

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0.1 CEU/1.0 Hr

Laura H. Waite, PharmD, BCPS, CLS, BC-ADM Clinical Pharmacist

This activity provides an overview of the mechanism of action of several new drugs for type 2 diabetes mellitus, including extended-release exenatide, alogliptin, bromocriptine, and canagliflozin. These medications are placed in the context of diabetes pathophysiology, to assist pharmacy technicians in

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gaining perspective on the types of diabetes drug combinations utilized in clinical practice, and which patients benefit most from these new agents.

1. Describe the need for new medications for type 2 diabetes mellitus based on the complex pathophysiology of the disease

2. Identify recommended treatment regimens for type 2 diabetes mellitus according to current guidelines

3. Recognize the general mechanism of action of extended-release exenatide, alogliptin, bromocriptine, and canagliflozin

4. Summarize important administration instructions and common adverse reactions of extended-release exenatide, alogliptin, bromocriptine, and canagliflozin

5. List types of patients who are likely to benefit from the use of extended-release exenatide, alogliptin, bromocriptine, or canagliflozin as part of a treatment regimen for type 2 diabetes mellitus

6. Vitamins and Minerals During Pregnancy and Lactation

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0.1 CEU/1.0 Hr

CoraLynn Trewet, MS, PharmD McKenzie Dearborn, PharmD

The University of Iowa College of Pharmacy

This activity reviews the appropriate use of vitamins and minerals for women of childbearing age, particularly during pregnancy and breastfeeding. The use of specific supplements for women with special circumstances is also discussed.

1. Identify the three “staples” in prenatal vitamins

2. Describe the importance of prenatal vitamins and recognize the recommended dietary allowance of vitamins and minerals during pregnancy

3. Compare and contrast treatments for nausea and vomiting during pregnancy 4. Discuss the use of omega-3 fatty acids during pregnancy and lactation

5. Identify use of certain supplements for women with special circumstances including past medical history of gastric bypass surgery, dietary restrictions (i.e. vegetarian), and multiple gestations

7. Introduction to Pharmacogenomics in Pharmacy Practice

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0.1 CEU/1.0 Hr

Bradley P Tice, PharmD President & CEO RxGenomix, LLC

This activity introduces the emerging area of pharmacogenomics, the application of genetic testing to medication use. Brief aspects of the pharmacology related to personalized medicine are introduced, in addition to sample collection, testing processes, and the impact on patients and their medication use.

1. Describe why pharmacogenomics is important to pharmacy practice and assisting patients and prescribers in identifying the most appropriate medications for them

2. List three mechanisms of action of medications that are affected by genetic variations 3. Describe a sample collection process that can easily be performed in the pharmacy

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4. List four types of medications where genetic testing can improve medication use

5. Define SNP and communicate to a patient how SNPs affect individual’s response to medications

8. Bugs and The Drugs to Treat Them

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0.1 CEU/1.0 Hr

Geoffrey C. Wall, PharmD, FCCP, BCPS, CGP

Professor of Clinical Sciences, Drake University College of Pharmacy and Health Sciences Internal Medicine Clinical Pharmacist, Iowa Methodist Medical Center

Allison Gribble, Doctor of Pharmacy student Drake University College of Pharmacy

The activity provides an in-depth overview of antibacterial drugs used to treat bacterial infections, including a historical and practical discussion of the bacteria that commonly cause human disease. A description of specific antibiotic classes used to treat bacterial organisms is provided, including information about their mechanism of action, what bacteria they treat, their dosage forms, and major adverse effects. This activity is a favorite of many pharmacists across the country, repurposed for pharmacy technicians.

1. Describe the history of the discovery of bacteria and how that discovery led to effective treatments 2. Compare the characteristics of the four major classes of antibacterial drugs in the U.S.

3. Discuss the major classes of antibacterial drugs in the U.S.

4. Recognize the mechanism of action of antibacterial drugs, what bacteria they treat, their dosage forms, and major adverse effects

5. Assess major antibacterial drugs by their acquisition costs

9. Ethics for Pharmacy Technicians

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0.1 CEU/1.0 Hr

Kenneth R. Baker, BSPharm, JD Ken Baker Consulting

The activity explores ethics as applied to the practice of pharmacy and the role of the pharmacy technician. Ethical principles, including the pharmacy code of ethics and ethical decision making practices in health care, are examined and applied to the pharmacy technician’s role within the practice of pharmacy.

1. Define ethical principles applied to pharmacy and healthcare 2. Contrast legal duty with ethical duties

3. Explain how the pharmacy code of ethics applies to pharmacy technicians 4. Examine court cases that illustrate ethical lessons for the pharmacy technician 5. Discuss an actual case as an application of ethical decision making practices

10. Communication and Teamwork – Strategies for Pharmacy Technicians

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0.1 CEU/1.0 Hr

Wendy Mobley-Bukstein, PharmD, CDE Assistant Professor of Pharmacy Practice

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Drake University College of Pharmacy and Health Sciences

Communication and teamwork in the pharmacy are multifaceted. This activity discusses the need for respect, customer service skills, health literacy, communication styles and interpersonal skills as they relate to the role of the pharmacy technician and their work with colleagues, other health care professionals, and patients.

1. Differentiate between empathy and sympathy

2. Demonstrate professionalism and respect when communicating with the pharmacy team and other healthcare professionals

3. Define health literacy as it relates to the patient populations served

4. Describe appropriate interpersonal skills that convey interest and concern for patients 5. Explain active listening and how it impacts relationships with patients