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How To Understand The Difference Between A Nurse Practitioner And A Physician

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(1)

Nurse Practitioners: Defining Our Role

in ACO’s and Other Quality-Based,

Cost-Effective Initiatives

Wendy L. Wright, MS, RN, APRN, FNP, FAANP, FAAN

Adult/Family Nurse Practitioner

Owner – Wright & Associates Family Healthcare @ Amherst, NH and @ Concord, NH

Owner – Partners in Healthcare Education, PLLC

Objectives

Upon completion of this session, the participant

will be able to:

–Discuss definition of ACO and other quality and cost based programs

–Identify implications of nurse practitioner exclusion from ACO’s

–Identify opportunities to work with payers to form/develop/alter ACOs and other models of care

Disclosures

Speaker Bureau: Novartis, GSK,

Sanofi-Pasteur, Merck, Takeda, Vivus

(2)

What Are ACO’s: According to CMS

“Accountable Care Organizations (ACOs) are

groups of doctors, hospitals, and other health

care providers, who come together voluntarily to

give coordinated high quality care to their

Medicare patients”

Goal: Coordinated care which provides timely

and appropriate care without duplication of

services

http://www.cms.gov/Medicare/Medicare-Fee-for-Service-Payment/ACO/index.html?redirect=/ACO accessed 08-01-2014

Background

Patient Protection & Affordable Care Act signed

March 30, 2010 (Affordable Care Act)

Section 3022 required Secretary to:

–Establish the Medicare Shared Savings Program

–Intended to encourage the development of ACO’s within Medicare

–Purpose of cost-savings and quality care delivery while avoiding duplication of services

http://www.aanp.org/images/documents/federal-legislation/Final%20RuleACO.pdf accessed 08-30-2014

Why Become Involved?

When an ACO provides high-quality care

and uses its healthcare dollars wisely, all

members of the ACO share in the savings

of the program

As such, many hospitals have begun to

form ACO’s together, even though they are

technically competing facilities

(3)

Medicare

Have a number of different ACOs

Medicare Shared Savings Programs

Advanced Payment ACO Model

Pioneer ACO model

33 Quality Metrics

http://www.cms.gov/Medicare/Medicare-Fee-for-Service-Payment/sharedsavingsprogram/ Downloads/ACO-Shared-Savings-Program-Quality-Measures.pdf accessed 08-01-2014

Where Medicare/CMS

Goes….

(4)

Many Organizations Have Formed ACOs

http://www.beckershospitalreview.com/hospital-physician-relationships/ 60-accountable-care-organizations-to-know.html accessed 08-30-2014

Issues Now At Hand

Sustainability: very expensive to form, organize

and run an ACO

Many organizations, who had originally

expressed desire and intent to form have begun

to back away

–? If ACO’s will begin to sunset….

Modify ACO

Language

(5)

Accountable Care Organizations

• Nurse practitioners are authorized to be ACO professionals

• Patients who are assigned to this program cannot be counted as beneficiaries if they choose a nurse practitioner for their primary care provider

• It prevents NP patients from being assigned to a Medicare ACO, and the gleaning of any subsequent benefits that result from such participation

• Statutory change to reinstate assignment of patients of all ACO professionals i.e. nurse practitioners by adding (h) (1)(B) to Section1899 (c)

NP Barriers

http://www.aanp.org/images/documents/federal-legislation/issuebriefs/ Issue%20Brief%20-%20Recognize%20NP%20Practices.pdf accessed 08-30-2014

Accountable Care Organizations

Language excludes independently-owned nurse

practitioner practices

–In NH, this affects approximately 50,000 covered lives

–Approximately 2500 – 4000 Medicare recipients

Effectively eliminates the group of providers who

are providing millions of patient visits for

Medicare recipients

Language should allow NP’s to form ACO without

collaborative or supervisory association with MD

(6)

This federal legislation excludes

all Nurse Practitioners in

independent practice!

American Association of Nurse

Practitioners

http://www.aanp.org/images/documents/federal-legislation/issuebriefs/ Issue%20Brief%20-%20Recognize%20NP%20Practices.pdf accessed 08-30-2014

What Have We Done in

New Hampshire?

(7)

Anthem Patient Shared Savings

• Patient Centered Primary Care Program started January 2013

• There are financial incentives within this program:

–1. There is a per member per month fee paid to office based on the collective severity of illness of patients

–2. There is an incentive based on shared savings of cost which is calculated at the end of each year. This incentive is calculated by those practitioners working in a combined risk pool. The larger the risk pool the lower the risk become when there is a catastrophic risk

Sean Lyon APRN

Needs to be given credit for the foresight…..

He was at the table/on panel

Asked for NP’s to be grouped together for

aggregate data collection

And….it began what will hopefully be some

amazing information about NP’s and our

participation in ACO’s

We Are Evaluated….

Based upon our own scores but also our

medical panel

Medical panel in 2013:

–50% NP patients

Medical panel in 2014:

(8)

January 2013

Prior to program, we received our score card

from Anthem

We used this scorecard to carefully dissect our

practice

Looked at what we were doing well and what we

needed to work on

This was the push we needed to ensure that we

were providing best care possible and meeting

reporting requirements

22

Here Is What I Sent to Our Staff

Similarities:

A. Both offices STINK with pediatric preventive care. WE need to run:

• 1. 12 – 18 year olds and call them for PE’s.

• 2. 3-11 year olds and do the same B. Branded Medications

• Both offices are using more than standard of BRANDED nasal steroids and BRANDED SSRI’s – (this should not be needed as they are all generic); will encourage providers to consider generics

23

Here is What I Sent to Our Staff

C. Differences:

Concord Weaknesses:

1a. Med adherence/statins/ACE 2a. Branded Stimulants

3a. Diabetic eye examinations 4a. SNRI – branded

5a. ER visits – 4 avoidable! Amherst Weaknesses:

1a. Med adherence: statin/ACE 2a. Branded sleep agents

(9)

We Used This As Our Starting Point!

Here is what we have done so far:

–Run reports of all children and looked at last well-visit

•Called in for well-child visits

–Created care planning initiative

–Partnered with Simmons Graduate Nurse Practitioner Students to look at our diabetes metrics

–Partnered with a Doctoral NP Student to work on medication adherence initiative

When We Started This….

We realized that the scorecard provided to us

from Anthem was wrong

–For instance, we were told that there were numerous children and adolescents who had not had WCC within previous year

–In fact, Anthem had paid us checks on the majority of these kids for WCC.

•We submitted days, children’s names and check numbers to Anthem who recognized a glitch

•Only pediatricians were being counted as being appropriate providers

We Are Doing This for

All Four Thousand

(10)

Care Planning

Pre-visit Preparation

Improving clinician visit and improving

patient outcomes

Our model of care:

Longer visits with comprehensive care

•What This Means: we attempt to address all preventive and acute needs at every visit, every time

Pre-visit Preparation

• Two days before visit: check out sheet is completed by staff member working with particular provider

–Focus is on HEDIS/Quality measurements

–Address: •Mammograms •Bone density •Colonoscopy •Immunizations •Diabetes measurements –A1C –Foot examination –Microalbumin –Eye examination

(11)

Check-out/Care Planning Sheet

Here is what has happened…

• Began implementing early 2013

–Billables have increased significantly

–More vaccines are being given

–More A1C, microalbumin testing is being done

–More preventive visits/procedures are being booked

• Mammograms/colonoscopies – procedures that were overdue are being booked

–Staff books these at check-out

–Serves two purposes:

•Gets accomplished

•Provides excellent malpractice defense

32

Here is what has happened…

Specifics:

–Amherst:

•Two of the past 5 months have been the highest billable months in the history of our practice

•No new staff has been added (providers) •Number of patient visits is NOT higher

•Means that more vaccines, A1C’s, microalbumins are being done

–Concord:

•Highest five months of billables in three year history of practice •Still with one provider

(12)

Ultimately, Most Important Goal…

Good patient care

Improved outcomes

Happy customers

34

Simmons College

Partnership:

Graduate NP Program

Project…

Ran report of all individuals with Diabetes

enrolled as patients within both sites

Provided report to graduate NP students

Four graduate NP students and faculty

instructor came on site and reviewed each

patient individually for a number of quality

metrics

(13)

Project started June 1, 2013…

Diabetes Metrics

A1C < 7.0%

LDL < 100

Microalbumin within 1 year

Diabetic retinal examination with in 1 year

Foot examination within 1 year

Percent of individuals adherent with

medication > 80% of days

37

Results of Project: Completed August 2013

Diabetes Metrics

A1C < 7.0%:

83.95% (whose A1C should be <

7.0%)

LDL < 100:

62.34%

Microalbumin within 1 year:

80.72%

Diabetic retinal examination with in 1 year:

63.85%

Foot examination within 1 year:

73.49%

Percent of individuals adherent with

medication > 80%:

83.14%

38

What Do We Do From Here….

We have set reminders in individual charts of all at

risk individuals

–i.e patient overdue for eye examination

–i.e. patient overdue for microalbumin

We have sent messages to MA inbox to have MA

call patients to book eye examination for them

We have done NP education re: need to do foot

examination at every visit and annually

(14)

Here Is One Message…

MA sends patient message on patient portal

–MA: You are overdue for your eye examination, can I please schedule this for you?

–Patient: No, I am fine. Thank you

–My response to patient via portal: I am getting reminders from Anthem that you are overdue and we are all concerned about your eyes.

–Patient: Oh….I am sorry, I didn’t know they were bothering you. Sure, I am off on 9/12/2013…go ahead and book.

–WHATEVER IT TAKES……

Staff Education

We have realized as a result of this that:

Lab interface does not turn LDL/Lipid profile

red unless LDL > 130

Requires NP to look more closely at LDL

(15)

Comparison of Data: 2013 versus 2014

* Results are statistically significant

Year Mean A1C Level A1C Less Than or Equal to 7.0 A1C Within 1 Year LDL Less Than or Equal to 100 LDL Level Within 1 Year 2013 6.986 69.1% 96.6% 59.3% 92.8% 2014 6.803 73.1% 92.9% 79.7% 81.8%*

Year Urine Micro-Albumin Within 1 Year Dilated Eye Exam Within 1 Year Dilated Eye Exam Within 2 Years Diabetic Foot Exam Within 1 Year Compliance With Diabetes Medications 2013 80.7% 63.9% 72.3% 73.5% 87.1% 2014 73.7% 77.8%* 87.9%* 75.8% 92.3%

WAFHC vs. National Data

6.6 6.7 6.8 6.9 7 7.1 7.2 7.3

A1C Mean Value

National 2013 2014

WAFHC vs. National Data

0 20 40 60 80 100 120 A1C drawn <1 year Eye exam <1 year Foot exam <1 year National 2013 2014

(16)

Doctoral NP Project

Additional Initiatives….

Doctoral student:

Is looking at all women 40 years of age and

older for mammogram within past one year

If not present, message is sent to MA to call

patient to book

If patients states, it has been done ….we are

calling local facilities to obtain report

Additional Initiative…

Look at potential causes of poor medication

adherence

Develop brochure for our patients on

importance of medication adherence

Deliver lecture to staff/patients on medication

adherence and impact on health

Project is still being defined and will continue

over the next two years

(17)

Additional Initiatives at

WAFHC

When Booking an Appointment or

at Check-in

Have had urgent medical care since your

last visit?

Use this as an opportunity to obtain records

from ER/urgent

Can use transition into care (part of

meaningful use)

Prior to Clinician Visit

MA to obtain vitals, spirometry, ECG, A1C,

immunizations, microalbumin, lipid, INR prior

to clinician entering room

–Train MA’s to anticipate needs of clinician

–Care is coordinated and integrated

–Emphasis is on patient and prevention at every visit

–Allows patients to spend more face-face time with providers

(18)

Optimizing Clinician Visits

Take time at outset to build templates

–We have 1 clinician and 1 MA responsible for templates

–Schedule quarterly long staff meeting, MA and NP work on building and modifying templates to meet needs of providers

• Must put time in up-front to create useable templates

Optimizing Clinician Visits

Offer prescription refills during visits

Serves two purposes

–Attest to ERX requirements for CMS/medicare patients

–Cuts down on calls into office which increases staffing demands

Discuss medication adherence at these

visits

Utilize Reminders

Here are three examples of our reminder system

to enhance patient care and improve outcomes

(19)

Utilize Reminders

Diabetes: Recommended Hepatitis

Series for all individuals with diabetes <

60 years of age

Utilize Reminders

Hepatitis C screening

(20)

Amherst Office

Office vs. Panel

Anthem Paid Out…

3.6 million dollars in 2014 for this project

–NP practices earned:

•$125,000

•$80,000

•$50,000

(21)

Thank You!

I would be happy to entertain any

comments or questions you may have

Contact Information:

www.wrightfhc.com

[email protected]

www.4healtheducation.com

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