1
Social Media for Marketing 2:
Promoting Your Business
.
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.org
These materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.
Fast Forward New Mexico
2
connecting you to a world
of opportunities
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.org
These materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.
Fast Forward Course Offerings
LEVEL II Courses
Internet Tools for Business (Part 1)
Internet Tools for Business (Part 2)
Social Media Marketing: Choosing the Right Tools
Social Media Marketing: Promoting Your
Business
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.org
These materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.
Survey
If you haven’t already done this survey,
please go to
5
Social Media 2: Course Outline
• Search engine optimization
• Google analytics & other measuring tools
• Estimating return on investment (ROI)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
• An overview of social media tools
• Social media niche sites (a sampler)
• Creating a social media marketing plan
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.org
These materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.
Class Goals Part B - Today
• An overview of social media tools
• Sample social media niche sites
• Decide which social media are best for your
business on the basis of target market,
message, and skill set
• Create a mini-social media marketing plan to
implement 2 social media techniques
• Work on any one social media task: your blog,
optimizing Facebook, Twitter, Linkedin, etc.
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.org
These materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.
Social Media Tools
• Tracking Social Media
o SocialMention.com, Google.com/alerts,
Digg.com
• URL Shorteners
o Bit.ly, tinyURL, SnipURL
• Social Sharing & Follow Us Buttons
o Addthis, ShareThis
8
What to Monitor and Why
• Stay up-to-date on industry
• Watch trendlines on topics on volume of comments
• Monitor success of press release or other promotion
• Monitor for intellectual property infringement
• Obtain customer feedback and input
• Track what’s being said about
your company & products
• Research markets and
competition
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.org
These materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.
Terms to Monitor
• Company name
• Domain name
• Names of employees
who speak with public
• Product names and URLs
• Competitors’ names
• Keywords
• Topic tags
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.org
These materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.
Social Mention
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.org
These materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.org
These materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.org
These materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.
Log In to Your Google Account to
Manage Your Alerts
14
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.org
These materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.
URL Shorteners for Twitter
http://bit.ly
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.org
These materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.
• Post everywhere to cross-link Web
site, blog, newsletter, etc.
• Use a call to action (Like Us on )
• Programmer may have to add for you;
links to other elements of
your
Web
presence
• Get from many places or source sites
e.g. www.openshareicons.com
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.org
These materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.
Social Sharing Buttons
• Goes viral - makes it easy for
others to recommend
• Addthis.com, sharethis.com;
always register for “analytics”
• Generates code that goes on a
page; programmer inserts
• Remember: these links go to
other
people’s social media or
• Always include Email Link and
Bookmark as options
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.org
These materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.
Use Share & Follow Us Functions on
19
Dashboards
• Save time; pre-schedule tweets
• Organize content
• Post on other social media channels
simultaneously
• Several options:
o TweetDeck
(acquired by Twitter for > $40M in May 2011)
o Netvibes
o HootSuite
20
21
TweetDeck Dashboard also
Organizes Twitter Stream
22
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.org
These materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.
Survey
• If you haven’t already completed this in
another class, please go to:
www.surveymonkey.com/s/ffnmbber
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.org
These materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.
24
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.org
These materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.
Niche Social Media: Source Lists
• Mashable.com
http://mashable.com/social-media (then search)
• SEOmoz.com
www.seomoz.org/article/soci
al-media-marketing-tactics
• Wikipedia
http://en.wikipedia.org/wiki/
List_of_social_networking_
websites
26
Demonstration : Geolocation
fourcornersgeotourism.com
Foursquare.com
27
Foursquare
Marketing
28
Ning.com Communities
Can Become Your Primary Site
29
30
Social Media Marketing Goals &
Objectives
• What are you trying to achieve?
o Leads, customers, online sales, visitors offline?
• What objectives can you specify?
• How will you measure success?
• What is your budget?
• How long will it take you to recover your
investment?
31
Social Media Strategy & Tactics
• Who is your target market (demographics)?
• What social media do they use?
• What skills, staff, and other resources do you
have available?
• How much time will you allocate to social
media vs. other marketing - estimate 2
hours/channel/week!
• What social media channels will you use? Try
to do only 1-2 major channels at a time.
32
Social Media Implementation Plan
• Who will do the work?
• When will they do it?
o Use google.com/calendar or calendar.yahoo.com
• What performance metrics will they report
and when?
33
33
Fill Out Your Social Media Marketing
Plan & Discuss
34
34
Take a Break; Then Work on Your
Specific Social Media Marketing
Need
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.org
These materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.
• What is the most important thing for your business
that you’ll take away from this session?
• What topics could we leave out – or talk more
about?
• Did you learn what you hoped to learn?
• For these slides, go to:
www.watermelonweb.com/marketingresources.htm
• For more help with business issues, go to:
www.nmsbdc.org/sandoval or /albuquerque or
• www.fastforwardnm.org/resources/smallbusiness
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.org
These materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.
Survey
• Even if you did this one before, please
complete this survey for this section of the
course
www.surveymonkey.com/s/ffnmpost2
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.org
These materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.
37
Thank you from Fast Forward New Mexico
• We appreciate the time you spent with us.
• We hope to see you at the next training!
1
Social Media for Marketing 2:
Promoting Your Business
.
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.org
These materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.
Fast Forward New Mexico
2
connecting you to a world
of opportunities
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.org
These materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.
Fast Forward Course Offerings
LEVEL II Courses
Internet Tools for Business (Part 1)
Internet Tools for Business (Part 2)
Social Media Marketing: Choosing the Right Tools
Social Media Marketing: Promoting Your
Business
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.org
These materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.
Survey
If you haven’t already done this survey,
please go to
5
Social Media 2: Course Outline
• Search engine optimization
• Google analytics & other measuring tools
• Estimating return on investment (ROI)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
• An overview of social media tools
• Social media niche sites (a sampler)
• Creating a social media marketing plan
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.org
These materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.
Class Goals Part B - Today
• An overview of social media tools
• Sample social media niche sites
• Decide which social media are best for your
business on the basis of target market,
message, and skill set
• Create a mini-social media marketing plan to
implement 2 social media techniques
• Work on any one social media task: your blog,
optimizing Facebook, Twitter, Linkedin, etc.
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.org
These materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.
Social Media Tools
• Tracking Social Media
o SocialMention.com, Google.com/alerts,
Digg.com
• URL Shorteners
o Bit.ly, tinyURL, SnipURL
• Social Sharing & Follow Us Buttons
o Addthis, ShareThis
Social Media Marketing 2 a/b Rio Rancho
051811 FastForwardNM
88
8
What to Monitor and Why
• Stay up-to-date on industry
• Watch trendlines on topics on volume of comments
• Monitor success of press release or other promotion
• Monitor for intellectual property infringement
• Obtain customer feedback and input
• Track what’s being said about
your company & products
• Research markets and
competition
Social Media Marketing 2 a/b Rio Rancho
051811 FastForwardNM
99
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.org
These materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.
Terms to Monitor
• Company name
• Domain name
• Names of employees
who speak with public
• Product names and URLs
• Competitors’ names
• Keywords
Social Media Marketing 2 a/b Rio Rancho
051811 FastForwardNM
10
10
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.orgThese materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.
Social Mention
Social Media Marketing 2 a/b Rio Rancho
051811 FastForwardNM
11
11
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.org
These materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.org
These materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.org
These materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.
Log In to Your Google Account to
Manage Your Alerts
14
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.org
These materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.
URL Shorteners for Twitter
http://bit.ly
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.org
These materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.
• Post everywhere to cross-link Web
site, blog, newsletter, etc.
• Use a call to action (Like Us on )
• Programmer may have to add for you;
links to other elements of your Web
presence
• Get from many places or source sites
e.g. www.openshareicons.com
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.org
These materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.
Social Sharing Buttons
• Goes viral - makes it easy for
others to recommend
• Addthis.com, sharethis.com;
always register for “analytics”
• Generates code that goes on a
page; programmer inserts
• Remember: these links go to
other
people’s social media or
• Always include Email Link and
Bookmark as options
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.org
These materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.
Use Share & Follow Us Functions on
19
Dashboards
• Save time; pre-schedule tweets
• Organize content
• Post on other social media channels
simultaneously
• Several options:
o TweetDeck
(acquired by Twitter for > $40M in May 2011)
o Netvibes
o HootSuite
20
21
TweetDeck Dashboard also
Organizes Twitter Stream
22
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.org
These materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.
Survey
• If you haven’t already completed this in
another class, please go to:
www.surveymonkey.com/s/ffnmbber
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.org
These materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.24
Social Media Marketing 2 a/b Rio Rancho
051811 FastForwardNM
25
25
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.orgThese materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.
Niche Social Media: Source Lists
• Mashable.com
http://mashable.com/social-media (then search)
• SEOmoz.com
www.seomoz.org/article/soci
al-media-marketing-tactics
• Wikipedia
http://en.wikipedia.org/wiki/
List_of_social_networking_
websites
26
Demonstration : Geolocation
fourcornersgeotourism.com
Foursquare.com
27
Foursquare
Marketing
28
Ning.com Communities
Can Become Your Primary Site
29
30
Social Media Marketing Goals &
Objectives
• What are you trying to achieve?
o Leads, customers, online sales, visitors offline?
• What objectives can you specify?
• How will you measure success?
• What is your budget?
• How long will it take you to recover your
investment?
31
Social Media Strategy & Tactics
• Who is your target market (demographics)?
• What social media do they use?
• What skills, staff, and other resources do you
have available?
• How much time will you allocate to social
media vs. other marketing - estimate 2
hours/channel/week!
• What social media channels will you use? Try
to do only 1-2 major channels at a time.
32
Social Media Implementation Plan
• Who will do the work?
• When will they do it?
o Use google.com/calendar or calendar.yahoo.com
• What performance metrics will they report
and when?
33
33Fill Out Your Social Media Marketing
Plan & Discuss
34
34Take a Break; Then Work on Your
Specific Social Media Marketing
Need
Social Media Marketing 2 a/b Rio Rancho
051811 FastForwardNM
35
35
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.orgThese materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.
• What is the most important thing for your business
that you’ll take away from this session?
• What topics could we leave out – or talk more
about?
• Did you learn what you hoped to learn?
• For these slides, go to:
www.watermelonweb.com/marketingresources.htm
• For more help with business issues, go to:
www.nmsbdc.org/sandoval or /albuquerque or
• www.fastforwardnm.org/resources/smallbusiness
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.org
These materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010.
Survey
• Even if you did this one before, please
complete this survey for this section of the
course
www.surveymonkey.com/s/ffnmpost2
Fast Forward New Mexico connecting you to a world of opportunities www.fastforwardnm.org
These materials are copyright protected and may not be altered or used for commercial purposes. New Mexico State Library, 2010. 37
Thank you from Fast Forward New Mexico
• We appreciate the time you spent with us.
• We hope to see you at the next training!