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Learning Target

AST1-1: Understand that marketing is all

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Sales Promotions

Promotional Mix

1.

Advertising

2.

SALES PROMOTION

3.

Public Relations & Publicity

4.

Personal Selling

Sales promotions

are short-term

incentives offered to encourage buying a

good or service.

Goal: to increase demand and stimulate

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Sales Promotion

Sales promotions can be directed toward:

Manufacturers

Wholesalers

Retailers

Consumers

Employees

Sales promotions are usually supported by

advertising agencies.

Sales promotions may be either

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Trade Promotions

Trade promotions

are sales promotion

activities designed to gain manufacturers’,

wholesalers’, and retailers’ support for a

product.

More $$$ is spent promoting to businesses than

to consumers.

Major trade promotions:

Slotting allowances

Buying allowances

Trade shows and conventions

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Trade Promotions

Slotting allowances

 Cash premium paid by the manufacturer to a retail

chain for the costs involved in placing a new products on its shelves

 Can range from a few thousand dollars to more than $100,000 per product

Buying allowances

 Price discount given by manufacturers to wholesalers

and retailers to encourage the purchase of a product

 Sometimes used to encourage buying a larger quantity of a product

 Discount results in more money for wholesalers and

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Trade Promotions

Trade shows and conventions

Designed to reach wholesalers and retailers

 Provide businesses with opportunities to introduce new

products, encourage increased sales of existing products, and gain continued company and product support

Sales incentives

Awards given to managers and employees who

successfully meet or exceed a sales quota

 Quotas can apply to a specific period of time or for a

particular product or line of product.

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Consumer Sales

Promotions

Consumer promotions

are sales promotion

efforts designed to encourage customers to

buy a product.

 More than half the household in the United States

take advantage of sales promotions each year.

Major sales promotion devices:

 Premiums  Incentives

 Product samples

 Loyalty marketing programs  Promotional tie-ins

 Product placement

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Consumer Sales

Promotions

Premiums

 Low-cost items given to consumers at a discount

or for free

 Designed to increase sales by building product loyalty and

attracting new customers

 Fundamental concept behind premium marketing

is that people will be more motivated to buy a product when they are offered an “added value” gift in exchange

 While price is often the determining factor in the

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Consumer Sales

Promotions

Premiums

 When planning premiums, consider this:

1. Premiums should be low cost

2. Premiums should provide added value

3. Premiums should aim to negate the targeted audienc

e’s price issue

4. Premiums should effectively differentiate the product

from the competition

5. Premiums should create an immediate need to buy

 Four types of popular premiums are coupons,

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Consumer Sales

Promotions

Premiums

 Coupons

 Certificates that entitle customers to cash discounts

on goods or services

 Coupons are used to introduce new products,

enhance sales of existing products, and encourage retailers to stock and display both.

 Coupons are very popular yet distribution has been

steadily declining in recent years.  Low redemption rate

 Difficulty targeting specific customers  High cost

 Many companies (P&G, Kraft) are reevaluating their

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Consumer Sales

Promotions

Premiums

 Factory packs

 Free gifts placed in product packages, on product packages,

or as a container premium (a product container that, when empty can be used as a container for other items)

 Especially popular with cereal manufacturers and other products for children

• Ex.-Cracker Jacks!

 Traffic builders

 Low-cost premiums, such as key chains and calendars,

which are given away free to consumers for visiting a new store, attending a special event, or participating in a

particular service

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Consumer Sales

Promotions

Premiums

Coupon plans

Ongoing program offering a variety of

premiums in exchange for labels, coupons,

or other token from one of more purchases

Ex.- POG hat for five UPC labels

Costs for premiums are incurred by the

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Consumer Sales

Promotions

Incentives

Higher-priced products earned and given

through contests, sweepstakes, and

rebates

Used to promote products because

they create customer excitement and

increase sales

Common types of popular incentives are

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Consumer Sales

Promotions

Incentives

 Contests

 Games or activities that require the participant to

demonstrate a skill

 Can include writing an essay about a product, naming a new

product, or creating a new advertising slogan

 Prizes can include scholarships, vacations, and $

 Sweepstakes

 Games of chance that can earn small or large prizes

• Ex.- McDonald’s Monopoly

 Rebates

 Discounts offered by manufacturers to customers who

purchase an item during a given time period

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Consumer Sales

Promotions

Product samples

 Free trial-size of a product sent through the mail,

distributed door-to-door, or given away at retail stores or trade shows

 Ex.-Detergent, toothpaste, shampoo,…

 Important in promoting NEW products

Promotional tie-ins

 Involve sales promotional arrangements between

one or more retailers or manufacturers

 They combine their resources to do a promotion that creates additional sales for each partner

 Ex.-McDonald’s Happy Meal, Disney studios, and Fisher Price

toys

 Designed to stimulate customer response to a

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Consumer Sales

Promotions

 Product placement

 Occurs when organizations develop product recognition by

making sure that it is featured in special events, on television, or in the movies

 The hope is that the strategic placement of an item will increase

or enhance the public’s knowledge about a particular product.

 Ex.-Reese’s Piece in “ET”, AOL in “You’ve Got Mail”, iMac on “Ally

McBeal”

 Visual merchandising and displays

 Refers to the coordination of all physical elements in a place

of business so that it projects the “right image” to its customers

 Includes window, floor, counter, and other in-store display

techniques

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Consumer Sales

Promotions

Loyalty marketing programs

 “Frequent buyer programs” reward customers for

making multiple purchases

 Popularized in the 1980s by airlines and their frequent flier programs

 Hotel industry has adopted similar programs in which

consumers can earn free lodging after spending a certain amount.

 Offers consumers incentives NOT to consider

other alternatives

 Other industries are adopted loyalty marketing programs.

References

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