Knowledge &
Information
Manager
Use your experience and skills to make a difference for people with dyslexia and dyscalculia by joining our growing team.
We are looking for a Knowledge & Information Manager to support people with dyslexia by developing the British Dyslexia Association information programme and embedding best practice in information development.
This is an exciting opportunity to join the British Dyslexia Association, the charity that is the voice of dyslexic people. The successful candidate will join our team at a time when we are expanding our information and advice services, and play a pivotal role in supporting our greater focus on our charitable purpose, at the heart of which is evidence-based information on dyslexia and dyscalculia.
The Knowledge & Information Manager will be responsible for all information that we produce, across digital, print and person to person platforms. Alongside
thousands of daily visitors to our website, our well established and much valued helpline sees many incoming calls and emails every day, and this role will work with colleagues to ensure all our information is current and accurate.
We are contacted every day by people in need of help or advice, including parents whose children may not be getting the support they need at school, or employees whose workplace has not made reasonable adjustments. We offer expert advice and we are seen as the organisation to go to for expertise on dyslexia.
About you
We are seeking a candidate with expertise in information development, ideally gained in an advice, education or health information role. You will be experienced in producing information for the public from the research stage, through to
writing, external review and publication, and experienced in researching
information using databases and the internet. You will be confident in liaising with academics and researchers, and you will understand how to explain complex issues for public understanding.
Substantial knowledge of dyslexia and/or neurodiversity gained in an academic or professional setting would be ideal but what matters is that you care about
About us
Now is an exciting time to join the British Dyslexia Association. We are the leading
national charity in the field of dyslexia. Operating in a fast-moving environment,
we are developing our new strategy that will take us through our 50th anniversary
in 2022. In this new era, we will be at the heart of positive change. Recognised nationally and internationally as the leading dyslexia organisation, we are
ambitious to make change happen, and our dynamic, dedicated team are working hard to build a dyslexia friendly society.
We accredit the training of dyslexic specialist teachers and promote early identification of specific learning difficulties (SpLD) and support in schools to ensure there is the opportunity for dyslexic pupils to learn and achieve their full potential. We also work with employers, parents and local dyslexia associations to raise awareness and appropriate support for individuals who experience dyslexia and co-occurring difficulties such as dyscalculia, recognising both the challenges they may face but also the strengths that come with thinking differently.
British Dyslexia Association exists to create a dyslexia-friendly society. We want to be an organisation where employees from any background can thrive. We particularly welcome applications from underrepresented groups, and we are committed to increasing representation and diversity at the charity and in our work.
To apply
Please view the Job Description for full details of this position. We invite
applications with an up-to-date CV and cover letter explaining how your skills and experience match our requirements, and why you would like the role. Please email
through to [email protected]
CLOSING DATE: 12 Noon, Monday 8
thFebruary 2021
Interviews will be conducted remotely, week commencing 15th
February 2021.
JOB DESCRIPTION
Knowledge & Information Manager
Purpose of Job
To support people with dyslexia and dyscalculia to achieve their potential by developing the British Dyslexia Association information programme and embedding best practice in information development.
Reports to
Head of Policy & Research (please note the manager is mainly based remotely, so you must be happy to work without daily face to face contact)
Key relationships
• Helpline & Support Services Managers
• Chief Development Officer
• Marketing & Communications team
• CEO
Hours of work
Intended as full time, 35 hours per week
Location
Home-based, but with expectation post-Covid of regular visits to British Dyslexia Association (BDA) office in Bracknell
Salary
:£32,000 per annum + pension + benefits
The job description is a statement of requirements at the time of writing and is not contractual. It should not be seen as precluding future changes after appointment to this role.
Duties and Responsibilities
(to include, but not limited to)• Research and update information on dyslexia and dyscalculia in line with
recognised quality guidelines and information best practice
• Ensure information is of a high quality and follows Information Standard
principles.
• Work proactively and collaboratively with BDA academic contacts and people
affected by dyslexia and dyscalculia to review our information to make sure it is relevant and meets needs
• Work collaboratively with the marketing team to publish accurate information
in print, online and other formats such as film and audio
• Collect service user information and take part in analysis of feedback and
impact.
• To stay well informed on information, legislation, media content, research
news and other relevant items relating to dyslexia and dyscalculia
• Act as a point of contact for the organisation on specialist and complex
information about dyslexia and dyscalculia
• Work collaboratively with teams across the organisation, developing effective
working relationships and participating effectively in cross-organisational projects
• Gain and develop knowledge of dyslexia and dyscalculia, keeping up to date
with developments in the field
• Ensure all BDA information resources, including our website, are up to date and
relevant, and continually assess new information requirements from our different audiences
• Recruit, support and retain an information user group consisting of people with
dyslexia and dyscalculia, their parents and partners, and professionals
• Ensure user feedback on materials through all phases of development and
ensure that all materials are co-produced with end users
• Assist in developing promotional materials, social media campaigns and
supporting awareness of our services
General duties for all BDA staff
• Ensure that BDA services are delivered to established standards; customers are
satisfied and the BDA’s reputation upheld at all times.
• Ensure that the values and standards of the BDA are upheld in all internal and
external projects, programmes and communications.
• Representing the British Dyslexia Association in a positive and professional
manner, which promotes the visions, aims and objectives of the Association
• Being flexible, adaptable and available to take on other tasks or duties, as
PERSON SPECIFICATION
Essential
• Educated to degree level or equivalent in a relevant field, with continuing
professional development
• An in-depth understanding of producing information resources, ideally
gained in an advice, education or health information role
• Experienced in researching information using databases and the internet
• Experienced in producing information for the public from the research
stage, through to writing, external review and publication
• Substantial experience of researching, assimilating and summarising
complex information to a lay audience in writing, including digitally
• Advanced research and evaluation skills
• Strong written and verbal communication skills with the ability to
• communicate effectively in a wide range of media and to diverse audiences.
• Ability to work flexibility and collaboratively to tight deadlines, while
partnering and sharing information with others
• Strong interpersonal skills with evidence of being open to alternative views,
ideas and options
• IT skills including Word, Excel, CMS, databases and referencing software
Desirable
• Substantial knowledge of dyslexia and/or neurodiversity gained in an
academic or professional setting
• Experience working or volunteering within the charitable or advice sectors
• Experience of working with vulnerable clients