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Recruitment Process Outsourcing (RPO)

Contact Bill Johns: wj@leverage-apac.com
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Recruitment  Process  Outsourcing  (RPO)  

The  ability  to  recruit  appropriate  localized  bilingual  human  resources  in  Japan  is  all  too  oDen  the  most  significant  unknown   variable  for  any  Japanese  business  plan.    When  miscalculated,  this  variable  causes  foreign  capitalized  businesses  to  retreat   from  the  Japanese  business  landscape.  Leverage  can  help  clients  establish  realisNc  expectaNons,  recruitment  budgets,     localized  recruitment  policies  and  best  pracNces.    In  addiNon  to  helping  market-­‐entry  start-­‐ups,  Leverage  can  help  exisNng   corporaNons  assess,  reorganize,  streamline  and  strengthen  their  cross-­‐border  recruitment  funcNons.      

 

Compared  to  other  recruitment  firms  that  can  provide  basic  layman’s  advice  to  comanies,  our  soluNons  are  provided  by   professionals  that  have  significant  C-­‐level  experience.    Half  of  our  partners  have  MBAs  from  the  U.S.  and  have  worked  at  the   execuNve  level  at  operaNng  companies  such  as:  

 

Thermo  Fischer  Japan  K.K.    Komatsu  Ltd.      Procter  &  Gamble  

Amersham  Pharmacia  Biotech  K.K.  Blockbuster  Entertainment  Japan  Acca  Networks,  Co.,  Ltd.  

Mitsubishi  Chemical  Medience  Beckman  Coulter  K.K.    Sumida  CorporaJon  

Rockwell  InternaJonal    Celerity,  Inc.      Thomas  &  BeMs  CorporaJon  

Ingersoll-­‐Rand  Japan    Tosoh  CorporaJon  

Our  experience  

RPO  ConsulJng  Modules  

Leverage’s  RPO  program  offers  the  following  modules:    

     1)  Recruitment  Process  Assessment  4)  In-­‐house  or  Onsite  Recruitment    

     2)  Recruitment  Process  Development  5)  Vendor  Due-­‐Diligence  

               3)  Recruitment  Process  Reform  6)  IT  Systems  Design  and  ImplementaJon    

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Recruitment  Process  Modules  

Recruitment  Process  Assessment  (RPA)  

 The  RPA  module  examines  all  aspects  of  the  recruitment  funcNon.    ADer  the  full  assessment  is  executed,  we    create  a  number  of  reports  which  include  our  findings  and  iniNal  suggesNons  for  improvement.    We  

 recommend  this  assessment  to  all  clients  before  iniNaNng  our  other  Human  Capital  SoluNons.    

Recruitment  Process  Development  (RPD)  

 For  start-­‐up,  market  entry,  and  newly  created  business  enNNes,  we  provide  a  full  scale  recruitment  process    development  module.    We  work  closely  with  our  client's  management  to  design,  create,  and  structure    comprehensive  policies  to  ensure  successful  recruitment  iniNaNves  are  executed  in  the  quickest,  most    transparent,  and  most  cost  efficient  fashion.  

 

Recruitment  Process  Reform  (RPR)  

 For  exisNng  business  enNNes  that  have  completed  our  assessment  module  and  have  idenNfied  areas  for    improvement,  we  provide  a  recruitment  process  reform  module.    We  work  closely  with  our  client's  

 management  to  revamp  policies  to  ensure  successful  recruitment  iniNaNves  are  executed  in  the  quickest,  most    transparent,  and  most  cost  efficient  fashion.  

 

Our  Recruitment  Process  Modules  (RPA,  RPD,  and  RPR)  have  helped  our  clients  with  the  following  policies  and  pracNces:  

 

 -­‐ReporJng  lines    -­‐RequisiJon  process      

 -­‐Vendor  due-­‐diligence  process  -­‐Contract  management  and  standardizaJon  

 -­‐InformaJon  management    -­‐General  recruitment  policies  

 -­‐How  policies  are  implemented  -­‐Security  and  anJ-­‐fraud  measures  

 -­‐Fulfillment      -­‐IT  systems  and  technology  

 -­‐AdverJsing  and  career  fair  policies  -­‐Budget  analysis  

 -­‐Internal  referral  policy  implementaJon  -­‐Outsourcing  

   

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IT  System  Design,  CustomizaJon  and  Deployment  

For  newly  created  or  exisNng  business  enNNes,  we  can  provide  a  full  suite  of  IT  system  design,  customizaNon,  and  

deployment.    Leverage  uNlizes  the  same  IT  system  to  execute  our  retained  searches,  but  this  system  is  customized  for  internal   HR  use.    Our  proprietary  online  pla[orm  allows  full  transparency  and  customizaNon  throughout  all  stages  of  the  recruitment   process.    Our  online  tools  are  extremely  cost  effecNve  and  depending  on  the  size  of  the  organizaNon  and  aDer  the  iniNal   installaNon  and  customizaNon,  can  cost  just  a  few  hundred  dollars  a  month.    

 

Using  our  dedicated  cloud  compuNng  technology,  our  clients  can  access  their  team's  daily  acNvity.    The  client  can  view  which   type  of  candidates  are  being  interviewed,  all  resumes  submi]ed  (before  or  aDer  the  online  screening  process),  the  results  of   first-­‐Nme  contacts  with  potenNal  candidates,  the  reasons  candidates  are  rejecNng  the  job  opportunity  and  why  they  are   interested  in  the  opportunity.    Our  clients  can  manage  all  documentaNon  related  to  outside  vendor  management,  billing,  and   have  full  administraNve  access  to  the  network  to  monitor  all  user  interacNon  with  the  pla[orm.    The  client  can  view  up-­‐to-­‐ date  search  staNsNcs  and  metrics,  which  indicate  how  many  on-­‐target  candidates  have  been  met,  interviewed,  and  their   posiNon  in  the  interview  pipeline.    The  client  can  request  to  have  specific  emails  alerts,  for  example  when  a  new  candidate   CV/resume  has  been  submi]ed  or  when  a  search  has  been  completed.    We  can  also  support  mulNple  users  in  situaNons  when   there  are  line  managers  in  different  departments  reviewing  and  interviewing  potenNal  candidates.    Each  line  manager  can  add   his  or  her  notes  aDer  each  resume  submission  or  interview  and  can  view  other  line  managers  comments  and  can  add  or   respond  to  those  comments  in  a  blog-­‐like  fashion.    We  can  also  limit  the  usage  of  each  user,  for  example  not  allowing   individual  line  managers  to  delete  or  destrucNvely  edit  online  informaNon.    All  informaNon  is  saved  and  stored  in  a  secure   online  environment  and  can  be  accessed  at  any  Nme  from  any  locaNon.    For  clients  that  are  managing  a  cross-­‐border   recruitment  iniNaNve  over  several  Nme  zones,  our  system  allows  for  significant  Nme  savings,  thereby  reducing  the  client's   Nme  and  streamlines  the  enNre  search  process.  

 

 

In-­‐house  or  Onsite  Recruitment  

For  newly  created  or  exisNng  business  enNNes,  one  of  our  partners  or  consultants  can  join  our  client's  organizaNon  for  a   limited  Nme  to  carry  out  the  day-­‐to-­‐day  responsibiliNes  of  the  internal  recruiter  to  ensure  that  policies  are  being  implemented   and  properly  executed.  By  uNlizing  our  outsourcing  module,  our  staff  can  implement  several  modules  within  a  designated   Nme  frame  and  transiNon  the  responsibiliNes  to  a  newly  hired  staff.    If  management  doesn't  perceive  a  need  for  a  full-­‐Nme   staff  aDer  our  modules  are  implemented,  we  can  manage  the  recruitment  funcNon  remotely  on  a  conNnuing  part-­‐Nme  or  ad   hoc  basis.  

   

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For  newly  created  or  exisNng  business  enNNes,  we  can  provide  a  vendor  due-­‐diligence  module.    This  module  provides  a   comprehensive  list  of  guidelines  that  can  be  implemented  to  ensure  all  regulatory  and  compliance  ma]ers  are  properly  

followed  when  interfacing  with  external  vendors.    Security  and  anN-­‐fraud  are  also  issues  that  are  addressed  in  this  module  and   in  today's  compeNNve  market  environment,  we  strongly  recommend  a  thorough  due-­‐diligence  process  be  implemented.    This   module  also  establishes  a  benchmarking  system  to  weed  out  poor  performing  vendors,  retain  producNve  resources,    and  

streamline  the  requisiNon-­‐to-­‐fill  process.  

Vendor  Due-­‐Diligence  

Recruitment Process Outsourcing (RPO)

Contact Bill Johns: wj@leverage-apac.com

References

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