Everything you need you can have from KB

101

B a n k s e rv i c e s f o r y o u

Komerční banka Profile

. . . 3

History of Société Générale . . . 3

Komerční banka’s Services . . . 3

Branch for foreign clients . . . 3

Day-to-day and Direct Banking

. . . 4

TOP Offer . . . 4

MojeOdměny . . . 4

MůjÚčet . . . 4

“MojeBanka” Internet banking . . . 5

“Expresní linka“ phone banking . . . 5

Children’s Account . . . 5 G2.2 . . . 5

Cards

. . . 7 Debit Cards . . . 7 Credit Cards . . . 7

Financing

. . . 9 Premium Loan . . . 9 Optimal Loan . . . 9 Mortgage Loan . . . 9

Investments

. . . 11

Capital Market Investments . . . 11

Mutual Funds . . . 11

Individual Approach . . . 11

Safe Deposit Boxes . . . 11

Savings

. . . 13

Savings Account with BONUS . . . 13

Term Deposit Account . . . 13

Savings for retirement . . . 13

Insurance

. . . 14

Vital Premium . . . 14

Vital Invest . . . 14

Merlin . . . 14

Brouček Children’s Life Insurance . . . 14

Property insurance . . . 15

Car insurance . . . 15

Practical information

. . . 16

Komerční banka Profile

Komerční banka is the only publicly traded Czech bank. As at 30 June 2013, KB had 44,862 shareholders, of which 39,807 were individuals from the Czech Republic. Komerční banka’s capital adequacy and liquidity ratios even significantly exceed the tighter requirements of regulatory authorities and KB is ready to meet the requirements of the Basel III regulatory framework, which will be gradually implemented from 2014.

Komerční banka is one of the best run universal banks in Central Europe. It provides comprehensive services to clients in the areas of retail, corporate, and investment banking. The Komerční banka Group’s 8,624 employees serve 2.5 million clients, who can use an extensive network of 398 business points throughout the country. Komerční banka currently operates 713 ATMs and 1.1 million of its clients use one of direct banking channels. KB is a part of the Société Générale Group.

hiStory of Société générale

Founded in 1864, Société Générale quickly became an international bank, opening its first branch in London in 1871. The French financial group Société Générale is currently the fifth largest bank in the eurozone, employing more than 90,000 people around the world, with over 40% of them located outside of France.

Within its foreign network, Société Générale offers a wide range of financial products and services, tailored to specific individual requirements. SG Group’s business activities focus on three key areas: retail banking, asset management and private banking, and corporate and investment banking. Société Générale is recognised amongst private and corporate clients for its innovations, expertise and dynamics on the international level. The number of retail banking clients around the world has now exceeded 15 million.

Komerční BanKa’S SerViceS

In order to facilitate the management of your finances, we have put together basic information about the key KB products and services. Komerční banka offers day-to-day banking services (current accounts, payment cards, direct banking, payment system) as well as saving products, financing products (loans, credit cards), investment products, and insurance. We hope that you will find this guidebook helpful, as it should help you become familiar with the bank’s product and services and answer any current or future questions you may have.

Branch for foreign clientS

You can also find our specialised branch for foreign clients in the heart of Prague, intended for clients who demand above-standard services in all areas of their financial life. Relationship managers who speak several foreign languages will provide you with individualised services tailored to your needs and are glad to provide information about all of the products and services offered by KB.

Shareholding Structure of KB

KB’s key shareholders with more than 5% of subscribed capital:

Shareholder number of shares in %

Société Générale S. A. 60.35%

State Street Bank and Trust company 7,10%

Board of directors of KB

albert le dirac’h Chairman of the Board of Directors Pavel Čejka Vice Chairman of the Board of Directors

aurélien Viry Member of the Board of Directors

Karel Vašák Member of the Board of Directors

Peter Palečka Member of the Board of Directors

Vladimír Jeřábek Member of the Board of Directors

as at 1 August 2013 rating

agency long-term rating Short-term rating

Fitch Ratings A F1

Moody's A2 Prime-1

Standard & Poor's A A-1

Day-to-day and Direct Banking

4

ToP offer

An exclusive package of products and services for the most discerning customers. For one monthly fee, you will receive exclusive products and services for a convenient and comfortable financial life.

the toP offer includeS a current account PluS:

• Two gold payment cards with additional services and travel insurance, or the unique PLATINUM premium Visa card with a wide range of additional services such as Priority Pass, exclusive travel insurance and the Lifestyle personal assistance service

• A virtual payment card (e-card) for Internet payments • Telephone, mobile, and Internet banking

• All standard payment orders in CZK placed via Internet or mobile banking

• Free incoming payments from CZK current accounts and standing order payments free of charge

• Possibility of trading in the units of Investiční kapitálová společnost KB

• Payment card insurance – financial compensation in the case of payment card loss or theft

• Two additional current accounts in CZK, EUR or USD

Benefit from being with KB!

• If your finances deposited with the KB Group total ≥ CZK 2,500,000 (or the equivalent in a foreign currency) and/or your monthly turnover in an account is at least CZK 80,000, 50% of the monthly fee for account keeping will be refunded to you.

• If your finances deposited with the KB Group total ≥ CZK 5,000,000 (or the equivalent in a foreign currency) and/or your monthly turnover in an account is at least CZK 150,000, 100% of the monthly fee for account keeping will be refunded to you.

MůjÚčet

A package of products and services, which is flexible and adjusts to your financial needs. Take advantage of the MojeOdměny concept to receive a cost-effective solution.

můjÚčet includes a current account in cZK plus:

• An embossed payment card with travel insurance, which does not have to be activated

• Any direct banking channel for convenient access to your account

• Monthly electronic account statements

• All incoming transactions in CZK are free of charge • Possibility to draw authorised overdraft

moreover, you may use the following services:

• KB Savings Account • All outgoing transactions

• Another account in CZK or a foreign currency • Another payment card

• A card with your own design (www.mojekarta.cz) • Payment card theft insurance

• And other services

Do you have your salary or other income sent to KB? Do you save with KB on a regular basis?

Do you have your savings deposited at KB? Do you have a loan or credit card from KB?

Have you answered YES once? You will receive a 50% refund on the monthly package fee.

Have you answered YES twice or more? You will receive a 100% refund on the monthly package fee.

furthermore, you can have all KB withdrawals free of charge.

How it works: 1 POS payment = 1 withdrawal using a KB debit card free of charge. The fee for withdrawal from a KB ATM is charged; however, it is refunded in the following month if the client used any of their cards for POS payments in the previous month.

“MojeBanka” inTerneT Banking

“MojeBanka” internet banking is a modern KB application that gives you access to your bank on a 24/7 basis, saving your time as you can access all your selected accounts from any computer with internet access in your office, from the comfort of your home or anywhere else.

• Communication in English

• Significant time savings when handling your financial matters; no need to visit a branch

• Constant control over transactions in your accounts, and instant information about the current account balance • Internet banking services are available 24 hours a day,

365 days a year

• Very simple and user-friendly operation

• Financial savings – payment orders submitted electronically are cheaper than those presented at a branch

• A superior security solution based on electronic signature standards

“expresní linka” Phone Banking

Expresní linka is a modern direct banking tool provided by Komerční banka to all clients who want to use their bank’s services anywhere via telephone.

• Communication in English (tel. 955 551 551, Mon – Fri; from 8am to 10pm)

• Significant time savings when handling your financial matters; no need to visit a branch

• Instant overview of account transactions and balances • Simple and user-friendly operation

• A superior security solution

• Possibility to call from outside the Czech Republic

children’s accounT

Children’s Account is a savings account for children from birth until the age of 15.

• Children can have their own savings in Children’s Accounts and manage their account themselves

• High growth in funds

• Account administration is free of charge

• Possibility to make deposits and withdrawals at any time • Overview of account transactions via “MojeBanka” internet

banking

• A gift as a part of Children’s Accounts – a Ladybird soft toy • Children aged 8+ can have their own payment cards for use

in ATMs (and with a picture they like) • All withdrawals from KB ATMs free of charge

g2.2

flexible package for young people, students and university graduates aged 15 to 30; it comprises the following:

• A current account in CZK

• An embossed payment card with travel insurance and 1 ATM withdrawal outside the Czech Republic free of charge • Any direct banking channel for convenient access to your

account (internet / telephone / mobile banking)

• ATM withdrawals using the payment card free of charge if the card is also used for payments at shops

• Possibility to draw authorised overdraft

• A bonus of CZK 200 for valid ISIC card presented when opening the account

• A bonus of CZK 333 paid on a yearly basis as a reward for clients’ activity in the account

moreover, you may use the following services:

• A student account in EUR/USD and a payment card with such account

• All outgoing transactions at a reduced price for clients aged 15 to 25

• Card insurance

Cards

deBiT cards

International payment cards with additional services.

Platinum Visa

• A prestigious payment card featuring an all-inclusive concept • Superior travel insurance for the entire family, including

insurance of business equipment and trip cancellation insurance

• A wide range of attractive supplementary services and other benefits such as Priority Pass and Lifestyle assistance

gold card

• An international payment card with above-standard travel insurance for family members

• Worldwide non-stop assistance services and premium benefits

• Possibility of changing your PIN in any KB ATM • Possibility of using the cash back service; cash can be

withdrawn directly at the checkout in shops when paying using this card

embossed card

• An international embossed card with travel insurance • Smart chip for fast and secure transactions; your own card

design thanks to the www.mojekarta.cz service • Possibility of changing your PIN in any KB ATM • Possibility of using the cash back service

crediT cards

International payment cards – your everyday payments without any worries

a card / lady card

international credit card Mastercard World for active users • Credit limits from CZK 10,000 to CZK 250,000

• Attractive insurance – insurance of purchases, warranty period extension, or the lowest price guarantee • Assistance services: Lifestyle and Home Assistance

• MasterCard®_{ELITE Program with exclusive benefits}

• Save for the future: 1% of the value of all card transactions will be credited to your account with KB Pension Fund

moreover, the a card also offers

• The VIP Sphere Card loyalty programme

moreover, the lady card also offers

• The Lady discount programme • Handbag insurance

ViP Sphere card with a discount programme or the lady Programme

• Save for the future: 1% of the value of all card transactions will be credited to your account with KB Pension Fund • Attractive insurance – insurance of purchases, warranty

period extension, Lifestyle, and others • Purse/wallet insurance

Platinum card

• A prestigious payment card offering a high credit limit of up to CZK 500,000

• All-inclusive concept

• Automatic repayment of drawn funds

• Superior travel insurance for the entire family, including insurance of business equipment and trip cancellation insurance

• A wide range of attractive supplementary services and other benefits such as Priority Pass and Lifestyle assistance • Membership of the exclusive MasterCard®_{ELITE programme}

– a loyalty programme exclusively for holders of the prestigious MasterCard cards

Financing

PreMiuM loan

This CZK 300,000 to CZK 2,500,000 loan is exclusively intended for financing clients’ personal needs.

The maximum maturity of the loan is 6 years.

• Insurance free of charge (payment protection insurance) for the following risks: long-term illness, loss of employment, and permanent disability or death

• An early repayment option without additional costs

oPTiMal loan

This is a loan for consolidating existing loan products in the Czech Republic, offering a solution for those who want to reduce their monthly instalments.

The loan ranges from CZK 30,000 to CZK 2,500,000. • Maturity of up to 10 years

• No processing fees

• Insurance free of charge (payment protection insurance) for the following risks: long-term illness, loss of employment, and permanent disability or death

• An early repayment option without additional costs

MorTgage loan

mortgage loan is intended for:

• EU citizens with a temporary or permanent residence permit in the Czech Republic

• Other foreign nationals with permanent residence in the Czech Republic

In the case of married couples, at least one of the spouses must be a Czech citizen or have a permanent or temporary residence permit in the Czech Republic.

• Loan for financing all types of real estate (flats, houses, etc.) • From CZK 200,000 to 100% of the required amount • Attractive interest rates

• You can make an extraordinary instalment of up to 20% of the loan amount

• You can reduce your monthly payments by up to 50% • You can suspend payments for up to 3 months

• You can receive up to CZK 400,000 for anything you need and at the same low interest rate as your mortgage loan • Full service at one place (property insurance by Česká

pojišťovna and term life insurance by Komerční pojišťovna) • Early repayment at the end of the fixed-rate period without

any penalty

Investments

caPiTal MarkeT invesTMenTs

Trading in securities is intended for clients who prefer their own investment decisions and wish to take advantage of share price fluctuations on capital markets to generate returns on their funds or a higher interest return on bonds.

• Trade in Czech and foreign equities/bonds via Komerční banka

• Possibility to buy investment instruments issued by the SG Group

• Convenient access to the Prague Stock Exchange

• Security buy/sell orders may be submitted over the telephone or in person at a branch

MuTual funds

investments in czech crowns KB funds

• KB Funds offer a number of investment opportunities with different levels of risk and investment horizons in the asset class of your choice

• KB Funds are managed by IKS KB, one of the most renowned investment companies on the Czech market

Secured and guaranteed funds

• Products intended for conservative investors who wish to take part in the global capital market’s potential growth while only being exposed to a low level of risk

investments in foreign currencies amundi funds

• Diversification of investments in various types of assets • The portfolio includes bond/equity funds in EUR and USD • Investments in various segments of the economy

(technological companies, commodities, energy),

in companies of different sizes and/or geographical regions (Europe, America, Asia)

• The funds are managed by Amundi, which is one of the three largest asset management companies in Europe (and one of the top eight worldwide)

individual aPProach

Komerční banka emphasises an individualised approach to clients in seeking the right investment solution.

One of the premium products in the bank’s investment portfolio is KB Private asset management.

• Combine the benefits of standard open-ended mutual funds with individual asset management

• Individual reporting informing clients about the portfolio’s current performance and structure

The highest level of the individualised approach includes bespoke financial products that fully respect the client’s ideas in respect of the investment parameters.

safe dePosiT Boxes

• Store documents and valuables of up to CZK 10 million • The bank is fully liable for any deposited assets

Savings

savings accounTs WiTh Bonus

Savings Accounts with Bonus’ are savings accounts in Czech currency and without notice for withdrawals. They offer you an attractive return and instant access to your money. In addition to generating a conventional return, Savings Accounts with Bonus will also grant you an extra Bonus in reward for your activity and for depositing money with KB.

• In every calendar half-year, your interest rate is guaranteed in the form of a fixed bonus rate

• In addition, interest accrues on your deposited money at the base rate

• You can transfer your money back to your current account as you may need at any time, and use this money again • You can also easily manage your savings account via direct

banking channels

TerM dePosiT accounTs in cZk

and foreign currency

These are deposit accounts intended to increase the value of your disposable and uncommitted funds. KB offers term deposit accounts denominated in CZK, EUR and USD. For term deposits in other currencies please refer to your relationship manager. • Fixed interest rate for the whole term of one-off deposits • Wide range of terms – from 7 days to 5 years

• Possibility to set automatic deposit renewal • Risk minimisation – statutory deposit insurance • High liquidity of funds deposited for a period of

1 month and more – early withdrawals are allowed • Several options for handling interest accrued • Open, control, and close your account free of charge

savings for reTireMenT

Savings for Retirement is a long-term saving package that helps clients to maintain their standard of living in retirement. Savings for Retirement is open to individuals over 18, with permanent residence in the Czech Republic, and to foreign nationals with permanent residence in the EU, provided such persons participate in social security or public health insurance in the Czech Republic.

With Savings for retirement, you can choose from: Pension savings (the second pillar of the czech pension system)

• Individual investments in retirement funds, which generate returns on funds opted out from the pay-as-you-go

system (3%), i.e. the so-called opt-out. The precondition for participating in the second pillar is adding 2% of your gross wages to the opted out funds.

• You can decide about the management strategy for your funds.

Supplementary pension savings (third pillar)

• Individual investments in participating funds. The person’s own contributions can be increased by the employer’s contributions and government contributions, while the opportunity for tax relief is still is preserved.

• Bonus for clients: 1% of each payment using a KB credit card (Lady Card, A Card) is awarded to the client’s pension account with KB Penzijní společnost a.s.

• A Sphere Card free of charge

With regard to the second pillar/third pillar, your funds will grow based on the selected savings strategy.

choose from the following lifecycle strategies:

• Conservative lifecycle strategy • Balanced lifecycle strategy • Growth lifecycle strategy

or design your own individual strategy.

KB Penzijní společnost, a.s. (KB PS)

• KB PS is one of the largest companies in the personal pension market

• It was formed through the transformation of Penzijní fond Komerční banky, a.s.

• Offers the option of repeated modifications to the savings strategy of your choice, low management fees, and online access to your account

• Offers savings for retirement

The Savings for Retirement package is provided by KB Penzijní společnost.

14

Insurance

viTal PreMiuM

• A saving life insurance policy with an above-standard growth of deposited funds

• The premiums paid by the client are available at any time for extraordinary withdrawals

• A unique option to set up regular withdrawals of a part of the premiums paid

• An option to appoint the beneficiary without probate proceedings

• Paid premiums can be deducted from your tax base (up to a maximum of CZK 12,000 per year)

viTal invesT

Vital Invest is a unit-linked life insurance policy offering you an opportunity to grow your funds and protect yourself and your close relatives against adverse events.

• The client’s active involvement in the decision-making on investments of deposited funds

• Guaranteed growth when investing in funds with guaranteed returns

• Insurance cover for clients and their close relatives

(insurance for the case of death, and supplementary accident insurance, including minor injury cover)

• Investment recoverability guarantee in the case of death of the insured person

• Save up to CZK 1,800 per year on personal income tax • Maximum flexibility – you can modify the product to focus

either on investment or on insurance under your insurance policy

Merlin

Merlin provides insurance cover for payment card loss or theft. It applies to all payment cards with KB accounts and cards issued in the name of the insured person by other Czech Republic based banks.

• Reliable protection against unauthorised use of your card resulting from loss or theft (including the use of PIN) • Wide range of covered risks – not only unauthorised use

of the card but also theft of cash

• Reimbursement of costs associated with issuing new personal items such as identification documents or keys stolen or lost together with the card

• Expenses covered in the case of unauthorised use of a stolen mobile phone

• It also covers selected bank fees associated with the payment card

• Zero deductible

• Worldwide insurance coverage

The products outlined on this page are provided by Komerční pojišťovna, a.s.

BrouČek children’s life insurance Policy

Protection and investment for your child.

• Finances and protection for the child in the event of unexpected situations

• Supplementary cover for accidents or hospitalisation of the child or adult

• Guarantee of payment to the child when he or she becomes of age

ProPerTy insurance

Property Insurance is a product offered by KB in co-operation with Česká pojišťovna, a.s.

• Insurance of properties (house or flat), households, and third party liability, and provision of assistance services under a single insurance contract

• A wide range of insurance options from basic to exclusive, which ensure the maximum insurance cover

• We will provide alternative accommodation if your own home is not inhabitable as a result of an insured event, up to a limit of CZK 20,000

• We arrange for 24-hour emergency assistance by an artisan or locksmith

• Insurance does not only apply to the place of residence but anywhere in the Czech Republic – it covers personal items that you carry or have in your personal car

• Up to 10% off when signing the contract with KB • 50% off during the first year after insuring a new house

car insurance

Car Insurance is a product offered by KB in co-operation with Česká pojišťovna, a.s. Car insurance policies can combine comprehensive insurance, TPL insurance and supplementary insurance.

comprehensive insurance

• Protects your car against damage caused by natural disasters or an accident, theft or unauthorised use of the vehicle

third party liability insurance

• According to current requirements, it is possible to

supplement comprehensive insurance or TPL insurance with various additional insurance products (e.g., windscreen cover or luggage and personal items cover)

optional additional insurance

• Insurance for the windscreen or all vehicle glass • Insurance for luggage and personal items • Other options on www.kb.cz

Car Insurance includes free assistance service in the event of an accident. This service helps clients tackle any emergencies on the road.

The products outlined on this page are provided by Česká pojišťovna, a.s.

16

Practical information

With the aim to make banking with KB as easy as possible, we have compiled a collection of both essential and practical information on our website. Just visit http://foreigners.kb.cz and click on “Useful info / Specific aspects of Czech banking”. information lines:

955 559 530

Information about travel insurance as part of a card:

272 101 030, 272 101 033

“expresní linka” phone banking:

955 551 551, Mon – Fri from 8am to 10pm

reporting loss or theft of a card: Master Card or Visa

955 512 230

Prices of services

Our foreign clients are charged the same fees as our Czech clients. This applies to all products and services. For the current prices of our services please refer to the Pricelist for individuals, which is available at http://www.sazebnik-kb.cz/en/pricelist-and-interest-rates-for-download.shtml or at any KB branch. To apply for any KB product please make sure to have 2 identification documents (your passport, ID card, driving licence, residence permit).

At all branches of Komerční banka

From Monday to Friday between 8am and 10pm at our free KB Info line

955 559 530

At the specialised branch for foreign clients

955 534 131