Introduction:This directory is designed to help children and adults with disabilities and their families and carers. It lets people know about organisations, services and groups that can assist them. This directory covers Aberdeen City, Aberdeenshire and Moray. Not every organisation is listed. Only those organisations that act as a main contact point for a particular service are included. Every effort has been made to ensure the accuracy of this directory. However, offices move and phone numbers change so please let Corporate Communications at NHS Grampian on 01224 554400 or Email us at firstname.lastname@example.org of any changes or inaccuracies. The inclusion of three commercial companies in this directory does not imply a recommendation from NHS Grampian. These companies are included because they provide a particular specialist service for people with disabilities.
This directory is also available in large print and on CD.
Other formats and languages can be supplied on
request. Please call NHS Grampian Corporate
Communications on 01224 554400 for a copy.
Minicom 01224 550702
Ask for publication CGD 090071.
ContentsNHS Grampian Services 3 Local Authorities 5 Social Work Aberdeen City 9 Social Work Aberdeenshire 11 Social Work Moray 14 Community Alarm Schemes 17 Home Care Services 18 Services for People with Physical Disabilities 20 Occupational Therapy Services 24 Shopmobility 25 Services for People with Speech and Language Problems 26 Services for Children with Disabilities 28 Educational Psychology Services for Children 32 Services for People with Sight Problems or Blindness 34 Services for People with Hearing Problems or Deafness 36 Services for People with Mental Health Problems 38 Community Mental Health Teams 42 Services for People with Learning Disabilities 44 Services for People with Medical Problems 48 Services for Carers 51
Advice and Advocacy 66 Benefits Service 71 Housing and accommodation 75 Adult Learning, Employment and Training 80 Disability Sports 82 How to provide feedback or make a complaint 83
Calls to 0845 numbers from a BT line are charged at the local rate.
Calls from other operators and mobiles may vary.
Calls to 0500 and 0800 numbers from a BT line are free. Calls from
other operators and mobiles may vary.
NHS Grampian ServicesNHS Grampian – General Enquiries The numbers for all hospitals and departments throughout NHS Grampian 24 hours a day, 7 days per week are: Tel: 0845 456 6000 Minicom: 01224 550702 Email: email@example.com Website: www.nhsgrampian.org NHS Grampian Dental Information and Advice Line (DIAL) Information on access to NHS dental services in Grampian Tel: 0845 45 65 990 Hours Mon – Fri: 8.15am – 5.45pm NHS Grampian Healthline Free phone for information and advice on all health issues, current campaigns and local health services. Tel: 0500 20 20 30 Hours Mon – Fri: 9am – 5pm NHS Grampian Healthpoint Healthpoint is a walk in service which offers free and confidential advice or information on: · practical ways to improve your health · your health concerns · support groups and organisations · how to access NHS services · jobs in the NHS · access to free condoms Aberdeen
Aberdeen Royal Infirmary Aberdeen Royal Infirmary, Foresterhill, Aberdeen AB25 2ZN Hours Mon – Sat: 10am – 4pm Elgin Dr Gray’s Hospital, Elgin IV30 1SN Tel: 0500 20 20 30 Email: firstname.lastname@example.org Hours Mon – Fri: 9am – 5pm NHS Helpline 0800 22 44 88 NHS Helpline Textphone 18001 0800 22 44 88 NHS 24 NHS 24 is a confidential telephone advice and information service available across Scotland. Tel: 08454 24 24 24 Textphone: 18001 08454 24 24 24 Website: www.nhs24.com You can call when: You, or someone you care for is unwell and you feel it cannot wait until your GP surgery reopens. You are looking for more information about a health matter or local healthcare services. When calling with symptoms you will be asked for your name, address, telephone number, GP’s name, and about any medication you may be taking.
Local Authorities (Councils)
Aberdeen City CouncilFor general information on Council Services Tel: 01224 522000 The Point Customer Service Centre Aberdeen City Council, St. Nicholas House, Broad Street, Aberdeen AB10 1BX Tel: 01224 522002 Fax: 01224 522454 Minicom: 01224 522381 Email: email@example.com Website: www.aberdeencity.gov.uk Hours Mon, Wed, & Fri: 8.30am – 5.30pm Tue: 10am – 5.30pm Thur: 8.30am – 6.30pm Sat: 10am – 1pm Mastrick Access Point Spey Road, Mastrick, Aberdeen AB16 6SH Tel: 01224 788537 Hours Mon – Fri: 8.30am – 5pm Kincorth Access Point Provost Watt Drive, Aberdeen AB12 5NA Tel: 01224 872572 Hours Mon & Wed: 9am – 7pm Tue, Thu & Fri: 9am – 5pm Sat: 9am – 1pm
Aberdeenshire CouncilHeadquarters, Woodhill House, Westburn Road, Aberdeen AB16 5GB For general enquiries, 08456 08 12 07 (call charged at local rate) Area Offices in Aberdeenshire – Banff and Buchan Area Office St Leonard’s, Sandyhill Road, Banff AB45 1BH Tel: 01261 813200 Buchan Area Office Arbuthnot House, 62 Broad Street, Peterhead AB42 1DA Tel: 01779 477363 Formatine Area Office 29 Bridge Street, Ellon AB41 9AA Tel: 01358 726404 Garioch Area Office Gordon House, Blackhall Road, Inverurie AB513WA Tel: 01467 620981 Kincardine and Mearns Area Office Viewmount, Arduthie Road, Stonehaven AB39 2DQ Tel: 01569 762001 Marr Area Office School Road, Alford AB33 8TY Tel: 01975 564801
Moray CouncilMain switchboard Tel: 01343 543451 Email: firstname.lastname@example.org Hours Mon – Fri: 8.45am – 5pm Out of Hours Emergency Number 08457 56 56 56 Buckie Access Point 13 Cluny Square, Buckie AB56 1AJ Tel: 01542 837200 Fax: 01542 835783 Email: email@example.com Hours Mon – Fri: 8.45am – 5pm Dufftown Access Point (Library & Information) 26 Balvenie Street, Dufftown AB55 4AB Tel: 01340 820272 Email: firstname.lastname@example.org Hours Tue: 9.30am – 12pm and 6pm – 8pm Thu: 9.30am – 12pm, 2pm – 4.30pm and 6pm – 8pm Fri: 2pm – 4.30pm Sat: 10am – 12 noon Elgin Access Point Council Headquarters, High Street, Elgin IV30 1BX Tel: 01343 563217 or 563218 Fax: 01343 563335 Email: email@example.com Hours Mon – Fri: 8.45am – 5pm Forres Access Point Auchernack, High Street, Forres IV36 1DX Tel: 01309 694000
Keith Access Point The Institute, 138 – 144 Mid Street, Keith AB55 5BJ Tel: 01542 885500 Fax: 01542 885522 Email: firstname.lastname@example.org Hours Mon – Fri: 8.45am – 5pm Lossiemouth Access Point (Library & Information) Town Hall, Lossiemouth IV31 6AA Tel: 01343 813334 Fax: 01343 813334 Email: email@example.com Hours Mon, Wed & Fri: 2pm – 8pm Tue & Thu: 10am – 8pm Sat: 10am – 12pm
Grampian CareDatac/o Aberdeenshire Library and Information Service, Meldrum Meg Way, Oldmeldrum Meg Way, Oldmeldrum, Inverurie AB51 0GN Tel: 01651 872727 Fax: 01651 872142 Minicom: 0800 136 225 Email: firstname.lastname@example.org Website: www.grampiancaredata.gov.uk
Social Work Departments in Local Councils
Aberdeen City Council – Social Work Duty Team
1 st Floor, Exchequer House, 3 Exchequer Row, Aberdeen AB11 5BW The Duty Team provides the first point of contact with Social Work for members of the public and other professionals. Tel: 01224 765220 Fax: 01224 576124 Email: email@example.com Hours Mon – Thu: 8.30am – 5pm Fri: 8.30 – 4pm Freephone 0800 731 5520 Hours 8.30am – 10am; 12noon – 2pm; 4pm – 5pm
They provide a dropin service from (times subject to change at short notice): Mon – Wed: 10am – 12pm, 2pm – 4pm Thu: 10am – 12pm, 3pm – 4pm Fri: 10am – 12pm, 1.30pm – 3.30pm Out of Hours Service Tel: 01224 693936 Fax: 01224 663956 Email: OOHS@aberdeencity.gov.uk Hours Mon – Thu: 4.30pm to midnight Fri: 4pm to midnight Weekends, Public holidays: 8.30am to midnight The Duty Team offers information on services, assessments, and a shortterm service for advice, practical support and counselling. The team now includes the Domestic Abuse Project.
Aberdeen City Social Work Services for People with a Disability/
Community Care Provision (Adult Services)AECC – Balgownie 1, Conference Way, Aberdeen AB23 8AQ Tel: 01224 814515 Fax: 01224 814566 The team provides a variety of services for people with a physical and/or learning disability. These include day care, residential accommodation, occupational therapy, rehabilitation, sheltered employment, and direct payments. Services provided by the Community Learning Disabilities Team and Community Placement Teams.
Social Work in hospitals (Aberdeen City)Aberdeen Maternity Hospital Tel: 01224 552613 Fax: 01224 554538 Email: firstname.lastname@example.org Aberdeen Royal Infirmary Tel: 01224 553510 Fax: 01224 553029 Email: email@example.com Royal Aberdeen Children’s Hospital Tel: 01224 552994 Fax: 01224 554576 Email: firstname.lastname@example.org Royal Cornhill Hospital Tel: 01224 557260 Fax: 01224 557733 Email: email@example.com Woodend General Hospital Tel: 01224 556401 Fax: 01224 556766 Email: firstname.lastname@example.org
Aberdeenshire Council Social WorkTel: 0845 606 7000 for general enquiries. Email: email@example.com Email: firstname.lastname@example.org Emergency Number (Out of Hours) 0845 840 0070 Hours Mon – Fri: 5pm – 9am Sat & Sun: all day Aberdeenshire Council social work provides services to people throughout Aberdeenshire who need assistance with daily living because of infirmity, disability, addiction or mental health problems.
Social Work Offices in AberdeenshireAboyne Upper Deeside Office, Low Road, Aboyne AB34 5GW Tel: 01339 887096 Fax: 01339 887098 Banchory 45 Station Road, Banchory AB31 5XZ Tel: 01330 824991 Fax: 01330 825176 Banff Seafield House, 37 Castle Street, Banff AB45 1FQ Tel: 01261 812001 Ellon 25 Station Road, Ellon AB41 9AE Tel: 01358 720033
Fraserburgh 14 Saltoun Square, Fraserburgh AB43 9DA Tel: 01346 513281 Fax: 01346 516885 Huntly 25 Gordon Street, Huntly AB54 8AL Tel: 01466 794488 Fax: 01466 794624 Inverurie Gordon House, Blackhall Road, Inverurie AB51 3WA Tel: 01467 620981 Fax: 01467 624277 Inverurie 93 High Street, Inverurie AB51 3AB Tel: 01467 625555 Fax: 01467 625010 Laurencekirk 42B Blackiemuir Avenue, Laurencekirk AB30 1DX Tel: 01561 378333 Fax: 01561 378220 Peterhead 53 Windmill Street, Peterhead AB42 1UE Tel: 01779 477333 Fax: 01779 474961
Portlethen Rowanbank Road, Portlethen AB12 4NX Tel: 01224 783880 Fax: 01224 783881 Stonehaven Carlton House, Arduthie Road, Stonehaven AB39 2DL Tel: 01569 768400 Fax: 01569 768450 Turriff 10 Hatton Road, Turriff AB53 4LF Tel: 01888 569260 Fax: 01888 569279 Westhill Skene Healthcare Centre, Arnhall Business Park, Discovery Drive, Westhill AB32 6FG Tel: 01224 849499 Fax: 01224 849490
Moray Council Community Services Department (Social Work)The Moray Council, Community Services Department, High Street, Elgin, IV30 1BX Tel: 01343 563530 Website: www.moray.gov.uk Emergency Out of Hours 08457 565656
Department of Community Services incorporates all housing and social work issues.
Area Social Work Offices in MorayBuckie Area Office 13 Cluny Square, Buckie AB56 1AJ Tel: 01542 837200 Fax: 01542 837201 Elgin Area Office 1 Gordon Street, Elgin IV30 1JQ Tel: 01343 552699 Fax: 01343 541125 Keith Area Office 26 Mid Street, Keith AB55 5AH Tel: 01542 886174 Fax: 01542 886710 Forres Area Office Auchernack, High Street, Forres IV36 1DX Tel: 01309 694002 (switchboard) Fax: 01309 694088
Social Work – Community Care Teams in MorayOffices are open 8.45am – 5.00pm Monday to Friday. Buckie 13 Cluny Square, Buckie AB56 1AJ Tel: 01542 837232 Fax: 01542 837201 Email: email@example.com Elgin – Dr Gray’s Hospital Dr. Grays Hospital, West Road, Elgin IV30 1SN Tel: 01343 567476 Email: elgin.areaCC@moray.gov.uk Elgin, Lossiemouth and Fochabers Hamilton Drive, Elgin IV30 4NN Tel: 01343 557020 Fax: 01343 557001 Email: elgin.areaCC@moray.gov.uk Forres – Leanchoil Hospital St.Leonards Road, Forres IV36 0QS Tel: 01309 694000 Fax: 01309 694001 Email: firstname.lastname@example.org Keith/Speyside Keith Resource Centre, 26 Mid Street, Keith AB55 3AH Tel: 01542 886174 Email: email@example.com Lossiemouth Moray Coast Medical Practice, Muirton Road, Lossiemouth, IV31 6TU Tel: 01343 816358 Email: elgin.areaCC@moray.gov.uk
Area Social Work Teams (Children with Disabilities)Offices open 8.45am to 5.00pm Monday to Friday Emergency Out of Hours 08457 565656 Social Work Team Area School Group Central Moray Elgin High & Elgin Academy East Moray Buckie High & Keith Grammar North Moray Lossiemouth High & Milnes High West Moray Forres Academy & Speyside High Central Moray 1 Gordon Street, Elgin, Moray IV30 1JQ Tel: 01343 557223 Email: firstname.lastname@example.org East Moray 13 Cluny Square, Buckie, Moray AB56 1AJ Tel: 01542 837221 Email: email@example.com North Moray 1 Gordon Street, Elgin, Moray IV30 1JQ Tel: 01343 557225 Email: firstname.lastname@example.org West Moray Auchernack, High Street, Forres, Morray IV36 1DX Tel: 01309 694034 Email: email@example.com
Community Alarm SchemesThe Community Alarm Scheme helps older people, people with disabilities and people who are medically at risk, to summon help quickly at any time, night or day. Aberdeen City Council – Community Alarm Scheme Kirkgate House, St Nicholas Centre, St Nicholas Street, Aberdeen AB11 1ZQ Tel: 01224 264234 Fax: 01224 264111 Email: CommunityAlarm@aberdeencity.gov.uk Aberdeenshire – Community Alarm Scheme For further information and advice on the Community Alarm Scheme please contact your local Social Work Office (page 11 – 13) or your local Housing Office (page 75 – 76). Moray Lifeline and Telecare (previously known as Community Alarm Scheme) Tel: 01343 563005 Email: firstname.lastname@example.org
Home Care ServicesAberdeen City – Care at Home Services Joint Future Service Manager (Provision), Care at Home Service, Neighbourhood Services, 4 th Level, Kirkgate House, St Nicholas Centre, St Nicholas Street, Aberdeen AB10 1ZQ Tel: 01224 264264 Fax: 01224 264224 Aberdeenshire – Home Care/Home Support Services You can contact your local Social Work office (see page 11 – 13) directly to access Home Care, Home Support, the Community Alarm Scheme or the Meals Service. Central Aberdeenshire (Ellon, Huntly, Inverurie, Westhill) Gordon House, Blackhall Road, Inverurie AB51 3WA Tel: 01467 628308 North Aberdeenshire 1 (Banff, Cruden Bay, Mintlaw, Turriff) Social Work Office, 313 Dawson Court, Turriff AB53 4FP Tel: 01888 563796 North Aberdeenshire 2 (Fraserburgh, Peterhead) Jarvis Court, Christian Watt Drive, Fraserburgh AB43 9TF Tel: 01346 511802 South Aberdeenshire (Aboyne, Banchory, Laurencekirk, Portlethen, Stonehaven) Day Centre, Port Road, Inverurie AB51 3SP Tel: 01467 629046 Home Carers work in partnership with friends, relatives or other agencies to assist people maintain their ability to live independently within their community by assisting them in their homes.
Moray – Home Care Service The Moray Council provides support to vulnerable people living at home. The service can be accessed through GPs, Community Nursing Staff, hospital ward staff or by direct application to your local Moray Council Community Care Office (please see page 15). Home Care Manager Moray Community Health & Social Care Partnership Spynie Hospital, Elgin IV30 5PW Tel: 01343 567112 Fax: 01343 567111 Email email@example.com Home Care – Private Service Providers (Moray) Please visit Moray Council Website www.moray.gov.uk
Services for People with Physical DisabilitiesAberdeen Action on Disability Limited 84 Spring Garden, Aberdeen AB25 1GN Tel: 01224 641355 Fax: 01224 641377 Minicom 01224 641414 Email: firstname.lastname@example.org Website: www.aad.btik.com Hours Mon – Fri: 10am – 4pm A user led voluntary organisation which seeks to promote equality and integration for people with physical and sensory disabilities. Aberdeenshire Disability Action Unit 4, Blackhall Industrial Estate, Inverurie AB51 4FS Tel: 01467 629909 Fax: 01467 629447 Email: email@example.com Website: www.aberdeenshiredisabilityaction.org Hours Mon – Fri: 10am – 3pm Offers a range of services for people with disabilities. These include the Opt In Centre, which provides activities and a peer support service, and the Disability Information Centre, which also has a small display of equipment for people with disabilities. Horizons Rehabilitation Centre 2 Eday Walk, Aberdeen AB15 6LN Tel: 01224 556873 Fax: 01224 556874 Email: firstname.lastname@example.org Website: www.horizonsgrampian.co.uk Hours Mon – Thu: 8.30am – 4.30pm and Fri: 8.30am – 4pm The centre provides assessment and therapeutic rehabilitation for people with physical disabilities, aged between 16 and 65. The main conditions seen are of a neurological nature such as head injury, multiple sclerosis, Parkinson’s, stroke etc, but also include individuals with complex physical disability, that is not neurological in nature. The centre covers Aberdeen City, Aberdeenshire and
Moray. Referrals to the centre are accepted from professionals in Healthcare and Social Work (referral must be agreed by the patient’s GP). Mobility and Rehabilitation Service (MARS) Woodend Hospital, Eday Road, Aberdeen AB15 6LS Tel: 01224 556840 Fax: 01224 556842 Hours Mon – Thu: 8.30am – 4.30pm Fri: 8.30am – 4pm The Mobility and Rehabilitation Service offers Prosthetic Services (artificial limbs), Orthotic Services (surgical footwear and adaptations, orthopaedic appliances, corsets) and provides wheelchairs and special seating for wheelchairs. Occupational therapy, physiotherapy and clinical bioengineering/ technical advice in connection with the service are also available. Referral to the Prosthetic Services (Artificial Limbs) is by hospital consultant. Tel: 01224 556037 Referral to the wheelchair service and special seating for wheelchairs is by doctor. Tel: 01224 556841 Referral to the Orthotic Services (surgical footwear and adaptations, orthopaedic appliances, corsets) is by hospital consultant. Tel: 01224 556843 Stuart Resource Centre Long Walk Road, Mastrick, Aberdeen AB16 5QQ Tel: 01224 692777 Email: SRCEnquiries@mssocietyscotland.org.uk Website: www.msaberdeen.org.uk/src This centre is a contact point for people with multiple sclerosis, their families and friends. The centre functions primarily as an information resource for the whole of Grampian and the Highlands and Islands.
Moray Disabled (or Independent) Living Centre Moray Resource Centre, Maisondieu Road, Elgin IV30 1RX Tel: 01343 551339 Fax: 01343 542014 Email: email@example.com Hours Mon – Thurs: 8.40am – 5pm Fri: 8.40am – 4pm
Free and ethical information and advice about products for disabled or older people. Products can be tried out and other solutions discussed. Moray Resource Centre Maisondieu Road, Elgin IV30 1RX Tel: 01343 551339 Fax: 01343 542014 Textphone: 01343 551376 Email: firstname.lastname@example.org A day service for adults aged over 16 years with physical and sensory ability living in the Moray area Disabled Go Website: www.disabledgo.info DisabledGo provides free detailed access information for people with disabilities across the UK and Ireland.
Commercial Suppliers/CompaniesAble Care Ltd – Aberdeen 115 Loch Street, Aberdeen AB25 1DH Tel: 01224 636 868 Freephone: 0800 0745 345 Fax: 01224 644 072 Email: email@example.com Website: http://www.ablecare.co.uk Hours Mon – Fri: 9am – 5pm and Sat: 9am – 1pm
Able Care Ltd – Inverness Muirtown Locks, Canal Road, Inverness IV3 8NF Tel: 01463 233900 Freephone: 0800 0745 345 Fax: 01463 715 788 Email: firstname.lastname@example.org Hours Mon – Fri: 9am – 5pm and Sat: 9am – 1pm Able Care Ltd is a company that supplies a range of daily living aids and also installs stairlifts and other equipment such as level access showers, ramps, and overhead hoists. Also hires out equipment such as wheelchairs and mobile hoists for short term basis. Moray Independent Living Equipment Service (MILES) Pinefield Crescent, Elgin IV30 6HZ Tel: 01343 546512 Fax: 01343 569026 Hours MonThu: 8.40am5pm and Fri: 8.40am4.30pm
Occupational Therapy Store that sells equipment for disabled person and resident in Moray. Wheelchair Care Ltd 21 West Road, Greshop Industrial Estate, Forres IV36 2GW Tel: 01309 676677 Fax: 01309 674479 Email: email@example.com Website: www.wheelchaircare.co.uk Hours Mon – Fri: 8.30am – 5pm Sat: 9AM – 1PM A family business based in Forres with a purpose built workshop and showroom.
Occupational Therapy Services
Services are available to people of all ages who experience difficulties coping with everyday tasks because of disability, physical illness or the ageing process. Occupational therapy services aim to enable people to remain as independent as possible within their own homes. People can refer themselves to these services. Aberdeen City – Community Occupational Therapy Links Resource Centre, City Hospital, Park Road, Aberdeen AB24 5AU Tel: 01224 558333 Fax: 01224 558360 Email: OTDuty@aberdeencity.gov.uk The Duty Occupational Therapist is available: Mon – Thu: 9am – 12.30pm and 1.30 – 4.30pm Fri: 9am – 12.30pm and 1.30 – 3.30pm Aberdeenshire There are three occupational therapy teams in Aberdeenshire. The staff is based in social work offices throughout the county. To request an Occupational
Therapist, visit or contact the Social Work office in the area you live in (see page 1416). Central & South Aberdeenshire Tel: 0845 345 6791 (queuing system in operation if busy) Hours Mon – Fri: 10am – 12.30pm and 1.30pm – 4.00pm North Aberdeenshire Banff 01261 813452 Fraserburgh 01346 585092 Central Buchan 01771 613940 Peterhead 01779 484233 Turriff 01888 564117
Moray – Occupational Therapy Health Joint Equipment Store, Pinefield Crescent, Elgin IV30 6HZ Tel: 01343 559461 Hours Mon – Fri: 9.3012pm and 1pm – 4pm (answering machine outwith the hours) If you have an enquiry, need advice about equipment or want to make a referral.
ShopmobilityShopmobility is a scheme to lend out powered and manual wheelchairs and scooters for travel around Aberdeen and Elgin city centres. For all ages with a temporary or permanent disability. Although a free service, any donation at time of hire is welcome. It is recommended that people book this service. If a volunteer escort is needed, booking is essential. Aberdeen Flourmill Lane Car Park, Aberdeen AB10 1AJ (opposite the back entrance to Marks & Spencer) Tel: 01224 630009 Fax: 01224 640741 Hours Tue/Wed: 10am – 5pm Thu: 10am – 7pm Fri: 8.30am – 4pm Sat: 8.30am – 1pm Moray (Shopmobility Moray Limited) 59 High Street, Elgin IV30 1EE Tel/Fax: 01343 552528 Email: firstname.lastname@example.org Website: www.shopmobilitymoray.co.uk Hours Mon – Fri: 10am – 4pm Sat: (May – September and in December up to Christmas): 12 – 4pm
Services for People with Speech and Language Problems
Speech and Language Therapists work in hospitals, care homes, health centres, a patient’s own home, nurseries, schools, further education establishments, day centres and rehabilitation centres. Referral is through a GP, health visitor, social work, education or hospital staff. Aberdeen Airyhall Health Clinic Springfield Road, Aberdeen AB15 7RF Tel: 01224 310582 Fax: 01224 556991 Hours Mon – Fri: 8.30am – 5pm Speech and Language Therapy Service – City Team City Hospital, Park Road, Aberdeen AB24 5AU Tel: 01224 558340 Aberdeenshire Speech and Language Therapy Service (South Team) Units 12 & 13, The Green, Berrymuir Road, Portlethen AB12 4UN Tel: 01224 785070 Speech and Language Therapy Service (Central Team) Admin Block, Inverurie Hospital, Inverurie AB51 3UL Tel: 01467 672731 Speech and Language Therapy Service (North Team) 88 King Street, Peterhead AB42 1UH Tel: 01779 499951 Speech and Language Therapy Service (North Team) Lochpots Rd, Fraserburgh AB43 9NH Tel: 01346 513151
(Speech & Language therapy is also available in the following hospitals – Inverurie, Fraserburgh, Chalmers Hospital, Aboyne, Kincardine Community Hospital)
Moray Department of Speech and Language Therapy Spynie Hospital, Duffus Road, Elgin IV30 5PW Tel: 01343 567161 Hours Mon – Fri: 8.45pm – 5.15pm Speech and Language Therapy Service (Learning Disability) Highfield House, Northfield Terrace, Elgin IV30 1NE Tel: 01343 562111 Central Support Services – Language Support/Early Years Service Beechbrae Education Centre, Duffus Road, Elgin IV30 4NP Tel: 01343 557921 Fax: 01343 557935
Services for Children with DisabilitiesNHS Grampian Combined Child Health Service Aberdeen Occupational Therapy Department Royal Aberdeen Children’s Hospital, Aberdeen AB25 2ZG Tel: 01224 550593 Raeden Centre Midstocket Road, Aberdeen AB15 5PD Tel: 01224 321381 Aberdeenshire Banff & Buchan Child Development Team Hicrest Health Clinic, Fraserburgh AB43 9NB Tel: 01346 585143 Gordon Child Development Team 5 Constitution Street, Inverurie AB51 4SQ Tel: 01467 620732 Kincardine & Deeside Child Development Team Kincardine Community Hospital, Kirkton Road, Stonehaven AB 39 2NJ Tel: 01569 792028 Moray Moray Community Child Health Dr Gray’s Hospital, Elgin IV30 1SN Tel: 01343 567010 to 15
Aberdeen City Council – Children with Disabilities Team Mastrick Office, Greenfern Road, Aberdeen AB16 6TR Tel: 01224 690404 Fax: 01224 694633 Email: ChDisab@aberdeencity.gov.uk Aberdeenshire Council – Children with Disabilities Integrated Team Seafield House, 37 Castle Street, Banff AB45 1FQ Referral can be made to the Children with Disabilities Integrated team or your local Social Work office (see page 11 – 13). Banchory 01330 824991 Inverurie 01467 625555 Banff 01261 818097 Kemnay 01467 625555 Fraserburgh 01346 513281 Huntly 01466 799600 Central Buchan 01771 638200 Stonehaven 01569 763800 Peterhead 01779 477333 Portlethen 01224 783880 Ellon 01358 720033 Turriff 01888 569260 Moray Council – Children with Disabilities Please contact Area Social Work Teams (Children with Disabilities) on page 16.
Aberdeen Children’s Society Please see VSA on page 52. Aberlour Child Care Trust 36 Park Terrace, Stirling FK8 2JR Tel: 01786 450335 Fax: 01786 473238 Email: email@example.com Website: www.aberlour.org.uk The Trust is a voluntary organisation providing care for children and young people with special needs in a number of small residential units in Aberdeen and Elgin. Aberdeen ADAPT Adapt Outreach Silverburn Lodge Claymore Drive, Aberdeen Science and Energy Park, Bridge of Don, Aberdeen AB23 8GD Tel 01224 443803 Fax 01224 824829 Email firstname.lastname@example.org ADAPT Residential Short Breaks Seaview
1 Seaview Road, Bridge of Don, Aberdeen AB23 8JL Tel 01224 827158 Fax 01224 824829 Hopetoun Court 10 Hopetoun Court, Bucksburn, Aberdeen AB2 9QS Tel 01224 714210 Email email@example.com Kaimhill 31 Auchinyell Road, Garthdee, Aberdeen AB10 7DU Tel 01224 208324 Email firstname.lastname@example.org Primrosehill Family Centre 8 Sunnybank Road, Aberdeen AB24 3NG Tel 01224 483381 Fax 01224 493805 Email email@example.com
Options Aberdeenshire Silverburn Lodge Claymore Drive, Aberdeen Science and Energy Park, Bridge of Don, Aberdeen AB23 8GD Tel 01224 443805 Moray Alba Place (Elgin) 6 Alba Place, Bishopmill, Elgin, Moray IV30 4JN Tel 01343 542301 Fax 01343 540507 Moray Housing Support (Elgin) Covesea Road Service 14 Covesea Road, Bishopmill, Elgin, Moray IV30 4JX Tel 01343 552183 Fax 01343 555239 Email firstname.lastname@example.org Community Team 2a Commerce Street, Elgin, Moray IV30 1BS Tel 01343 541361 Fax 01343 555239 Email email@example.com Moray Options (Elgin) 6 Alba Place, Bishopmill, Elgin IV30 1QT Tel 01343 541109 Fax 01343 540507 Email firstname.lastname@example.org Autism Outreach Team – Aberdeen City Beechwood School, Heatherwick Road, Kincorth, Aberdeen AB12 5ST Tel: 01224 238753 The team provides an outreach service to support pupils (preschool to secondary 6) with Autistic Spectrum Disorder in their educational setting. Referrals are through the Educational Psychology Service. Cancer Link Aberdeen and North (CLAN) Caroline Place, Aberdeen AB25 2TH Tel: 01224 647000
Educational Psychology ServicesReferral to Educational Psychology Services can be from the family or through a school. Aberdeen City – Educational Psychology Services Summerhill Centre, Stronsay Drive, Aberdeen AB15 6JA Tel: 01224 346038 Fax: 01224 346037 Acts as a central point for enquires relating to special needs units, bases and schools in Aberdeen City. Aberdeenshire – Educational Psychology Service Aberdeenshire Council, Woodhill House, Westburn Road, Aberdeen AB16 5GB Tel: 01224 664272 Fax: 01224 664615 Email: email@example.com North Team Dover Lodge, 117 Charlotte Street, Fraserburgh AB43 9LS Tel: 01346 515303 Fax: 01346 512377 Email: firstname.lastname@example.org Buchan Education Office 16 Prince Street, Peterhead AB42 1PT Tel: 01779 473269 Fax 01779 470390 Email: email@example.com The Lodge Berrymuir Road, Macduff AB44 1PT Tel: 01261 831233 Fax: 01261 831235 Email: firstname.lastname@example.org
Central Team Educational Psychology Service, Craigearn Business Park, Morrison Way, Kintore AB51 0TH Tel: 01467 634759 Fax: 01467 634698 Email: email@example.com South Team Educational Psychology Service, 52 Cameron Street, Stonehaven AB39 2HE Tel: 01569 764110 Fax: 01569 764133 Email: firstname.lastname@example.org Moray – Educational Psychology Service Beechbrae Education Centre, Duffus Road, Elgin IV30 4NP Tel: 01343 550999 Fax 01343 557933 Email: email@example.com Individual assessment and advice and support for parents. Linn Moor School Peterculter, Aberdeen AB14 0PJ Tel: 01224 732246 Fax: 01224 735261 Email: firstname.lastname@example.org Website: www.linnmoorschool.co.uk Linn Moor School is part of Voluntary Service Aberdeen (VSA) and caters for children with severe learning disabilities, autism and associated emotional and behavioural problems. Referral is through local authority education or social work departments.
Services for People with Eye Sight Problems or BlindnessSchool Children Services Aberdeen – Education Services Vision Support Service, Newhills School, Wagley Parade, Bucksburn, Aberdeen AB21 9UB Tel: 01224 715648 Fax: 01224 714957 Email: email@example.com The service is based within Newhills School. However with support, most visually impaired children are able to attend their local primary or secondary school. Specialist teachers visit homes and schools where children have been identified as requiring help. Aberdeenshire – Educational Services Aberdeenshire Educational Service for Visually Impaired Children, Sensory Support Service, Westhill Academy, Hay’s Way, Westhill, Aberdeenshire AB32 6XZ Tel: 01224 744786 Fax: 01224 743568 Email: firstname.lastname@example.org Most blind or partially sighted children in Aberdeenshire attend their local primary or secondary school. The Education Authority employs a team of peripatetic teachers for visually impaired children who visit schools and homes where children have been identified as requiring their help. Moray – Educational Services Central Support Services – Sensory Impairment Services, Beechbrae Education Centre, Duffus Road, Elgin IV30 4NP Tel: 01343 557921 Fax: 01343 557935 Most blind or partially sighted children in Moray attend their local primary or secondary school. The Education Authority employs two experienced teachers for visually impaired children who visit schools and homes where children have been identified as requiring their help.
Adult/General Services Grampian Society for the Blind 21 John Street, Aberdeen AB25 1BT Tel: 0845 27 12345 Fax: 01224 620122 Email: email@example.com Website: www.grampianblind.org Hours Mon – Fri: 9 am – 4pm Grampian Society for the Blind 35 Moray Street, Elgin IV30 1JH Tel: 0845 27 12345 Fax: 01343 552800 Email: firstname.lastname@example.org Hours Mon – Fri: 10am – 1pm Offers a social work and rehabilitation service to people with a serious sight loss within Aberdeen, Aberdeenshire and Moray.
Services for People with Hearing Problems or DeafnessChildren Services Aberdeen City – Hearing Support Service Aberdeen School for Deaf, Sunnybank School, Sunnybank Road, Aberdeen AB24 3NJ Tel: 01224 261722 Fax: 01224 261723 Email: email@example.com The Hearing Support Service provides educational support for hearing impaired children and young people. Aberdeenshire Council Sensory Support Service, Westhill Academy, Hay’s Way, Westhill, Aberdeenshire AB32 6XZ Tel: 01224 744786 Fax: 01224 743568 Email: firstname.lastname@example.org Provides educational support for hearing impaired children and young people. Moray Council (Contact Educational Services on page 34) Adult/General Services Aberdeen – Hearing Aid and Audiology Clinics Woolmanhill Hospital, Skene Street, Aberdeen AB25 1LD Tel: 0845 456 6000 ext: 55440 Tel: 01224 555440 Aberdeen and North East Deaf Society (ANEDS) – services in Aberdeen City & Aberdeenshire 13 Smithfield Road, Aberdeen AB24 4NR Tel: 01224 494566 Minicom: 01224 495675 Fax: 01224 483894 Email: email@example.com Website: www.aberdeennedeaf.org.uk
Interpreter service: Tel: 01224 494566 Minicom: 01224 481414 Fax: 01224 494661 Email: firstname.lastname@example.org Aberdeen and North East Deaf Society (services in Moray) 28 Institution Road, Elgin IV30 1QT Tel: 01343 556580 Fax: 01343 547651 Minicom: 01343 556581 Email: email@example.com Website: www.aberdeennedeaf.org.uk Moray – Hearing Aid and Audiology Clinics Dr. Gray’s Hospital, West Road, Elgin IV30 1SN Tel: 0845 456 6000 ext: 77387 Tel: 01343 543131 ext: 77387 Referral is through your GP or hospital doctor.
Services for People with Mental Health ProblemsAberdeen Royal Cornhill Hospital Cornhill Road, Aberdeen AB25 2ZH Tel: 0845 456 6000 Website: www.nhsgrampian.org and click on Royal Cornhill Hospital Full range of general and specialist mental health services are provided in in patient, day patient and outpatient settings. Services are delivered through three Directorates: Specialisms Directorate (Easting disorders, psychotherapy, rehabilitation, substance misuse services). Adult Mental Health Directorate Old Age Psychiatry Directorate The services cover Aberdeen, Aberdeenshire, Moray, Orkney and Shetland. Referral needs to be through healthcare professionals. Child and Family Mental Health Services – NHS Grampian Lower Ground Floor, Royal Aberdeen Children’s Hospital, Westburn Road, Aberdeen AB25 2ZG Tel: 0845 456 6000 Ext: 50139 Fax: 01224 550134 Website: www.nhsgrampian.org then click on Royal Aberdeen Children’s Hospital. Child and Family Mental Health Services offer help for children and young people with serious mental health disorders and their families. Referral is by healthcare professional, Education Psychology, or Social Work. Community Carers Scheme – Aberdeen Adult Mental Health Social Work Team, Aberdeen City Council, Block A, Clerkseat Building, Royal Cornhill Hospital, Aberdeen AB25 2ZH Tel: 01224 557734 Fax: 01224 557730
Aberdeen Social Enterprises (Part of the Scottish Charity Turning Point Scotland) Tel: 01224 575196 It provides work experience and real work opportunities for people. There are five distinct enterprises and accepts referrals from the Employment Support Team (operated by Momentum), Job Centre Plus (Disability Employment Advisers), New Deal 25+ programme, Aberdeenshire Social Work Employment workers and selfreferral. Community Learning Healthy Minds Hilton Centre, Hilton Avenue, Hilton, Aberdeen AB24 4RE Tel: 01224 489458 Fax: 01224 276023 Hours: Mon – Fri: 9.30am – 4.30pm Pillar Aberdeen 20 Back Wynd, Aberdeen AB12 2JP Tel: 01224 621266 Fax: 01224 621206 Email: firstname.lastname@example.org Website: www.pillaraberdeen.co.uk Reach Out Project – Workers’ Educational Association (WEA) 163 King Street, Aberdeen AB24 5AE Tel: 01224 640811 Email: email@example.com Website: www.weareachout.org.uk Hours Mon – Fri: 9am – 4.30pm Reach Out Project is an innovative educational project for unemployed people, including those with learning difficulties or mental health problems, resident in Aberdeen City.
Mental Health Aberdeen (MHA) 1 Alford Place, Aberdeen AB10 1YD Tel/Fax: 01224 590510 Website: www.mha.uk.net Mental Health Aberdeen provides support services for people with mental health problems and educates people about mental health issues in Aberdeen and Aberdeenshire. Aberdeenshire Aberdeenshire Council provides services for people with mental health problems. Please contact your local social work office on page 11 – 13. Community Dementia Team The service aims to ensure that people with dementia and those who care for them receive services which are coordinated to meet their needs and help to maintain their quality of life at a high level. Open referral if a diagnosis of dementia has been made. Inverurie Staff Home, Inverurie Hospital, Upperboat Road, Inverurie AB51 3UL Tel: 01467 624337 Fax: 01467 629426 Hours: Mon – Thu: 9am – 5pm Fri: 9am – 4pm This team is the contact for people registered with the following GP Practices: Ellon, Inverurie, Kemnay, Methlick, Newmachar, Oldmeldrum, Pitmedden, Tarves, Westhill Huntly 25 Gordon Street, Huntly AB54 8AN Tel: 01466 794488 Fax: 01466 794624 Hours: Mon – Thu: 9am – 5pm Fri: 9am – 4pm This team is the contact for people registered with the following GP Practices: Alford, Huntly, Insch, Rhynie, Strathdon.
Moray Horizons Drop In Centre – Moray Anchor Projects 10 Duffus Road, Bishopmill, Elgin IV30 4NP Tel: 01343 545232 Fax: 01343 551509 Email: firstname.lastname@example.org Website: www.morayanchorprojects.co.uk Hours Mon: 11am – 4pm Wed: 4pm – 8.30pm Thu & Fri: 10am – 4pm Sun: 12.30pm – 4pm Horizons is a voluntary organisation for adults, aged 18 and over, experiencing or recovering from mental health problems. For self referral the signature of a healthcare professional is required on the referral form.
Community Mental Health TeamsReferrals to Community Mental Health Teams are through GPs. Aberdeen – Community (Adult) Mental Health Team Block A, Clerkseat Building, Royal Cornhill Hospital, Aberdeen AB25 2ZH Tel: 01224 557734 Fax: 01224 557730 Email: email@example.com The Community Mental Health Team provides support and guidance to people with severe and enduring mental illness and neurosis. This includes people with a dual diagnosis, such as mental illness and substance misuse (drug/alcohol). Aberdeenshire – Community Mental Health Team Kincardine & Mearns and Marr Badentoy Business Centre, Badentoy Industrial Estate, Badentoy Crescent, Portlethen, Aberdeenshire AB12 4YD Tel: 01224 784877 Fax: 01224 782928
Supports people with mental health problems living in the Portlethen, Stonehaven and Mearns area, aligned to GP practices in Auchenblae, Banchory, Inverbervie, Laurencekirk, and Stonehaven. Banchory Social Work Office, 45 Station Road, Banchory AB31 5XZ Tel: 01330 824991 Fax: 01330 825176 Supports people with mental health problems in Deeside aligned to GP practices in Ballater, Banchory, Braemar, Tarland and Torphin.
Formantine & Garioch
1 st floor 1a, George Square, Inverurie, Aberdeenshire AB51 3XX Tel: 01467 629381
Fax: 01467 625474
Covers Alford, Ellon, Hatton, Huntly, Insch, Inverurie, Kemnay, Mintlaw, Oldmeldrum, Rhynie, Strathdon, Tarves, Westhill. Ellon 59 Station Road, Ellon AB41 9AR Tel: 01358 723983 Fax: 01358 725442 Moray Community Mental Health Team Mental Health Services (NHS Grampian) Pluscarden Clinic, Dr Grays Hospital, West Road, Elgin, IV30 1SN Tel: 0845 456 6000 (main switchboard) or 01343 567247
Services for People with Learning DisabilitiesAberdeen – Community Learning Disability Team City Hospital, Park Road, Aberdeen AB24 5AU Tel: 01224 558340 Fax: 01224 558310 Hours Mon – Fri: 8.30am – 5pm Fri 8.30am – 4.30pm This is a specialised service for adults with learning disability, jointly provided by Aberdeen City Council and NHS Grampian. The service also gives support to families and carers. The service is provided in day centres, health centres and the client’s own home. Referral to the team is through a GP, doctor or social worker. Aberdeenshire – Community Learning Disability Teams The Gate House Inverurie Hospital, Upperboat Road, Inverurie AB51 3UL Tel: 01467 672780 Unit 12/13, The Green Berrymuir Road, Portlethen AB12 4UN Tel: 01224 785070 Old Market Place, Banff AB45 1GE Tel: 01261 818126 Fax: 01261 818124 Aberdeenshire Council provides a Social Work and Care Management service to adults with learning disabilities and their families, enabling access to a range of services. Members of the public can make direct contact. Moray – Community Learning Disability Team Highfield House, Northfield Terrace, Elgin IV30 1NE Tel: 01343 562111 Fax: 01343 562110 Hours Mon – Fri: 8.30 am – 5pm Offers support to people with a learning disability, their parents and carers, and to voluntary and professional groups dealing with people who have a learning
disability. Referral is usually by GP but members of the public can phone the team for advice. Archway (Respite Care and Housing) Ltd 71 Westburn Road, Aberdeen AB25 2SH Tel: 01224 643327 Fax: 01224 658351 Email: firstname.lastname@example.org Website: www.archway.org.uk ENABLE Scotland ENABLE Scotland is committed to improving opportunities for people with learning disabilities and their. Please phone the national office of ENABLE Scotland to find out contact details of local groups in Aberdeen, Aberdeenshire and Moray. Tel: 0141 226 4541 Email: email@example.com Website: www.enable.org.uk PAMIS (Promoting a More Inclusive Society) Unit 5, Badentoy Business Centre, Badentoy Crescent, Portlethen, Aberdeenshire AB12 4YD Tel: 01224 784456 Fax: 01224 784456 Email: firstname.lastname@example.org Website: www.dundee.ac.uk/pamis Hours Mon – Fri: 9am – 5pm PAMIS coordinates support and work for families, carers and interested professionals, to try to ensure that each child or adult with profound and multiple learning disabilities has the best opportunities for choice, inclusion and quality of life. Families, social workers and healthcare professionals can make direct contact.
Sense Scotland The Gatehouse, Quarry Road, Northfield, Aberdeen AB16 5UU Tel: 01224 695510 Fax: 01224 789945 Email: Aberdeen@sensescotland.org.uk Hours Mon – Fri: 9am – 5pm Sense Scotland works with children and adults who have complex communication support needs because of deafblindness, sensory impairment, learning or physical disability. Aberdeenshire Day Care Services Day care and adult resource services for people with learning disabilities are available in Aberdeenshire. Please contact your social work area office for information on what is available (see pages 11 – 13). Moray Community Care – Day Centres Cedarwood Edgar Road, Elgin IV30 6YQ Tel: 01343 542023 Email: email@example.com A day service for adults with learning disability within the Elgin area. Referral for day service can be initiated from various sources i.e. GP, Social Work, School/College, Psychologist etc but eventually all referrals will be processed through Community Care Officers/Local Area Coordinators, who will carry out an assessment of the individual’s needs. Keith Resource Centre 26 Mid Street, Keith AB56 5AH Tel: 01542 885104 Email: firstname.lastname@example.org Hours Mon – Fri: 9am – 4pm Registered Day Service for adults with Learning Difficulties. Access to the service either through your Care Manager or by contacting the Centre Manager.
Towerview Old Market Buildings, Leys Road, Forres IV36 1DS Tel 01309 675586 Email: email@example.com Hours MonFri: 8.45am – 4pm A day centre in Forres for adults with learning disability. For more information about accessing the service, please telephone 01309 696881. Cornerstone Community Care All general enquiries: firstname.lastname@example.org Website: www.cornerstone.org.uk Aberdeen Atholl House, 8688 Guild Street, Aberdeen AB11 6LT Tel: 01224 256000 Fax: 01224 213105 Cornerstone – respite care See page 49 North Aberdeenshire 12 Burnside Business Centre, Burnside Road, Peterhead AB42 3AW Tel: 01779 822064 Fax: 01779 822001 South Aberdeenshire Unit 6, Arduthie Business Centre, Kirkton Road, Stonehaven AB39 2NQ Tel: 01569 760976 Fax: 01569 760976
Services for People with Medical Problems
Aberdeen Laryngectomy Club
Speech and Language Therapy Department, Aberdeen Royal Infirmary, Foresterhill, Aberdeen AB25 2ZN Tel: 01224 553143 Website: www.cancerbackup.org.uk Age Concern Office 4, Granitehill Enterprise Centre, Granitehill Road, Aberdeen AB16 7AX Tel: 01224 698405 Website: www.ageconcernscotland.org.uk Alzheimer Scotland Helpline: 0808 808 3000 Aberdeen City Services 492 Union Street, Aberdeen AB10 1TS Tel: 01224 644077 Email: email@example.com North Aberdeenshire Campbell Hospital, Park Crescent, Portsoy AB45 2TR Tel: 01261 842029 Email: NASBanff@alzscot.org North Aberdeenshire Services – Peterhead 53 Windmill Street, Peterhead AB42 6UE Tel: 01779 484209 Fax: 01779 474961 Email: NASPeterhead@alzscot.org South Aberdeenshire Services – Stonehaven Arduthie Lodge, Kirkton Road, Stonehaven AB39 2QJ Tel: 01569 792068 Fax: 01569 792059 Email: SouthAberdeenshireServices@Alzscot.org South Aberdeenshire Services – Banchory Suite 3, Carlton House, 32/36 High Street, Banchory AB31 5FR Tel: 01330 824486 Email: DeesideServices@alzscot.org
Moray Services Unit 8, Elgin Business Centre, Maisondieu Road, Elgin IV30 1QP Tel/Fax: 01343 552080 Elgin Branch Tel: 01343 813987 Aberdeen Dementia Carers Please contact Alzheimer Scotland in Aberdeen on page 48. Positive Dementia Group
Open to Aberdeen and Aberdeenshire residents. Please contact Alzheimer Scotland on Tel: 01224 644083. Cancer Link Aberdeen and North (CLAN) Caroline Place, Aberdeen AB25 2TH Tel: 01224 647000 Fax: 01224 640802 Email: enquiries@ clanhouse.org Website: www.clanhouse.org Clan is an independent charity for anyone affected by any type of cancer at any time from diagnosis onwards. Chest, Heart and Stroke Scotland Aberdeen Local Group North Tel: 01224 649329 South Tel: 01224 749532 Website: www.chss.org.uk Cornerstone – respite care Cornerstone Community Care, Suite 1A, Exchange House 28, Exchange Street, Aberdeen AB11 6PH Tel: 01224 213103
Dyslexia North East (Local branch of Dyslexia Scotland)
Please phone 0844 800 8484 to find about local support groups available in Aberdeen, Aberdeenshire and Moray. Multiple Sclerosis Society (Aberdeen Branch) See Stuart Resource Centre on page 21. Parkinson’s Disease Rubislaw Church Centre (meeting venue), 1 Beaconsfield Place, Aberdeen AB15 4AB Tel: 01224 744663 (answering system) Email: firstname.lastname@example.org Aberdeen Speakeasy (affiliated to Speakability) (Local selfhelp group for people with aphasia in Aberdeen) Tel: 01224 634572 (ask for Julie Philips) Sue Ryder Care – Aberdeen Dee View Court, Caiesdykes Road, Kincorth, Aberdeen AB12 5JY Tel: 01224 245920 Fax: 01224 245921 Website: www.suerydercare.org Dee View Court is a purpose built facility designed for people with neurological conditions such as Multiple Sclerosis, Parkinson’s Disease, Huntington’s Disease, stroke and brain injury.
Services for CarersCrossroads Care Attendant Schemes Crossroads works to support carers and recruits and provides trained care attendants to enable a carer to have a break from constant supervision. This support is provided at times when it is most needed and to suit the carer. Tel: 0141 353 6504 (for information about services in your area) Website: www.crossroadsscotland.co.uk Crossroads (Aberdeen) Care Attendant Scheme 5 Waverley Place, Aberdeen AB10 1XH Tel: 01224 641984 Email: email@example.com Hours Mon – Fri: 8.30am – 4pm Crossroads (Kincardine and Deeside) Care Attendant Scheme Crossroads Carers Centre, 44 – 46 Barclay Street, Stonehaven AB39 2FX Tel: 01569 762624 Fax: 01569 760066 Email: firstname.lastname@example.org Hours Mon – Fri: 9am – 5pm Crossroads (East Banff and Buchan) Care Attendant Scheme 19 Seaforth Street, Fraserburgh AB43 9BD Tel: 01346 510280 Fax: 01346 512942 Email: email@example.com Hours Mon – Fri: 9am – 3pm Crossroads also operates Saturday Clubs in Fraserburgh and Peterhead for children aged 5 to 18 years old with special needs or physical disabilities. Crossroads (Moray) Care Attendant Scheme Unit 1, Elgin Business Centre, Maisondieu Road, Elgin IV30 1QP Tel: 01343 544575 Email: firstname.lastname@example.org Hours Mon – Fri: 9am – 5pm
VSA (Voluntary Service Aberdeen) 38 Castle Street, Aberdeen AB11 5YU Tel: 01224 212021 Fax: 01224 580722 Email: email@example.com Website: www.vsa.org.uk VSA Carers’ Centre 24 – 28 Belmont Street, Aberdeen AB10 1JH Tel: 01224 646677 Fax: 01224 622428 Email: firstname.lastname@example.org Website: www.vsa.org.uk/carers Hours Mon – Fri: 10am – 4pm, other times by appointment VSA Carers’ Point – ARI Concourse, Aberdeen Royal Infirmary Tel: 01224 551578 Hours Tue & Thu: 2pm – 4.30pm VSA Carers’ Support Services – Mental Health Clerkseat Building, Royal Cornhill Hospital, Cornhill Road, Aberdeen AB25 2ZH Tel: 01224 557868 Email: email@example.com Although covers Aberdeen City area, information will be provided to those outside Aberdeen. Carers can self refer. VSA North Aberdeenshire Carers’ Centre Email for all North Aberdeenshire Carers Centre: firstname.lastname@example.org Peterhead 5 North Street, Peterhead AB42 1JS Tel: 01779 490894 Hours Mon – Thurs: 9am – 3pm
Fraserburgh 19 Seaforth Street, Fraserburgh AB43 9BD Tel: 01346 510111 Hours Tues – Thurs: 9am – 3pm Turriff Unit 7, Turriff Business Centre, Markethill Industrial Estate, Markethill Road, Turriff AB53 4AG Tel: 01888 560443 Hours Wed, Thu & Fri: 9am – 3pm Wed & Thu – by appointment VSA South Aberdeenshire Carers Centre 6 Arbuthnott Place, Stonehaven AB39 2JA Tel: 01569 766714 Email: email@example.com Hours Mon – Thu: 10am – 2pm Gordon Carers Support Group 15a High Street, Inverurie, Aberdeenshire AB51 3QA Tel: 01467 625277 Email: firstname.lastname@example.org Gordon Rural Action – Huntly 55 Gordon Street, Huntly AB54 8EQ Tel: 01466 793676 Fax: 01466 794209 Home From Home Respite Care Scheme 93 High Street, Inverurie, Aberdeenshire AB51 3AB Tel: 01467 625555 Fax: 01467 625010 Email: email@example.com The scheme provides complementary care and support to families in Aberdeenshire and organises regular respite stays for a child to help the parents/family get a break from daily caring Please contact the Children with
Princess Royal Trust Moray Carers Project 227 High Street, Elgin IV30 1DJ Tel: 01343 540990 Fax: 01343 540110 Email: firstname.lastname@example.org Hours Mon – Fri: 9am – 5pm Forres Carers Support Group Leys Court, South Street, Forres IV36 1DE Tel: 01309 673619
Young CarersVSA Young Carers – City and Shire “ChillOut Zone”, 38 Castle Street, Aberdeen AB11 5YU Tel: 01224 212021 or 358133 Email: email@example.com (Aberdeen City) Email: firstname.lastname@example.org (Aberdeenshire) VSA Young Carers (Peterhead) 5 North Street, Peterhead AB42 1JH Tel: 01779 481600 Email: email@example.com Gordon Rural Action – Inverurie 15a High Street, Inverurie AB51 3QA Tel: 01467 629955 Email: firstname.lastname@example.org Gordon Rural Action – Huntly Huntly Young Carers Project 55 Gordon Street, Huntly AB54 8EQ Tel: 01466 793676 Fax: 01466 794209 Moray Young Carers (new organisation will take on the service from March 2009) 227 High Street, Elgin IV30 1DJ Tel: 01343 540990
Parking BadgesBlue Badge Scheme The scheme provides a national arrangement of parking concessions for people with disabilities. Blue Badge holders must be disabled and registered blind. A doctor may be asked to answer a series of questions to help the local authority determine eligibility for a Blue Badge. Aberdeen City Blue Badge Scheme of Parking for Disabled & Blind People 2 nd floor, St Nicholas House, Broad Street, Aberdeen AB10 1BY Tel: 01224 522599 Email: email@example.com Aberdeenshire (Central) Social Work Department, Gordon House, Blackhall Road, Inverurie AB51 3WA Tel: 01467 628011 Aberdeenshire (North) Area Office, Towie House, Manse Road, Turriff AB53 4AY Tel: 01888 562427 Aberdeenshire (South) Social Work Department, Carlton House, Arduthie Road, Stonehaven AB39 2DL Tel: 01569 768400 Moray Blue Badge Scheme, Moray Resource Centre, Maisondieu Road Elgin IV30 1RX Tel: 01343 551339 Green Badge Permit – Aberdeen Close Proximity Parking Scheme 2 nd Floor, St Nicholas House, Broad Street, Aberdeen AB10 1BY Tel: 01224 522599 Or The Point Customer Service Centre, St Nicholas House, Broad Street, Aberdeen (Tel: 01224 522002) A Green Badge costs £20 per year and allows exclusive access to certain specially reserved kerbside spaces in central Aberdeen for a maximum of 3 hours. A person may be eligible for a Green Badge if due to the severity of their disabilities, they find it difficult to use other designated city parking facilities for
people with disabilities. People who have only a Blue Badge are not permitted to park in Green Badge spaces.
Disabled Parking ProvisionApplication for dedicated parking spaces for disabled persons outside their residence Aberdeen City 1 st Floor, St Nicholas House, Broad Street, Aberdeen AB10 1EZ Tel: 01224 523395 Aberdeenshire Banff & Buchan/Buchan Area Cape House, Seafield Street, Banff AB45 1ED Tel: 01261 813407 Fax: 01261 812072 Formatine/Garioch Gordon House, Blackhall Road, Inverurie AB51 3WA Tel: 01467 628091 Fax: 01467 624558 Kincardine & Mearns/Marr Carlton House, Arduthie Road, Stonehaven AB39 2DP Tel: 01569 766266 Fax: 01569 765616 Moray Transportation, Council Offices, Academy Street, Elgin, Moray IV30 1LL Tel: 01343 562513 Fax: 01343 545628 Email: firstname.lastname@example.org
Patient Transport ServiceIf you have a medical condition or mobility problem (which limits or prevents you from taking any other transport) and you have a hospital or outpatient
Scotlandwide Free Bus Travel for Older & Disabled PeopleAberdeen City (Accord Card) Tel: 0845 345 2789 Email: email@example.com The Accord Card is the local smart card that gives access to local services and National Entitlement Card (& free bus travel logo). Application can be made from the following offices: The Point St Nicholas House, Broad Street, Aberdeen AB10 1BX Hours: Mon, Wed, Fri: 8.30am – 5.30pm Tue: 10am – 5.30pm Thu: 8.30am – 6.30pm Sat: 10am – 1pm Peterculter Area Office 102 North Deeside Road, Peterculter, Aberdeen AB14 0QB Hours: Mon – Fri: 8:45am – 12:30pm and 1.30pm – 4pm Bucksburn Area Office 23 Inverurie Road, Bucksburn, Aberdeen AB21 9LJ Hours: Mon – Fri: 8:45am – 4.30pm Mastrick Access Point Spey Road, Aberdeen AB16 6SH Hours: Mon – Fri: 8:30am – 5pm Kincorth Access Point Provost Watt Drive, Aberdeen Hours: Mon & Weds: 9am – 7pm Tue, Thu & Fri: 9am – 5pm Sat: 9am – 1pm Aberdeenshire (National Entitlement Card) Application forms are available from all Aberdeenshire Post Offices, Aberdeenshire Council Offices. Tel: 08456 08 12 00 Email: firstname.lastname@example.org Write: Freepost, Access Aberdeenshire
Thistle Travel Card Written information to show transport staff that people may need extra help for the journey. It will make it easier for people to use bus, train or taxi services. Available from transport booking office, local authority concessionary travel offices, day centre and carers centre. Moray Travel Card Application for Moray Travel Card is available in any library and Council Access Points (see page 7 – 8).
Other transport servicesAberdeen Aberdeen DialaBus (ceased operation 30/11/2008) VSA Transport (Voluntary Service Aberdeen) Tel: 01224 212021 VSA can provide minibuses as well as social transport, with volunteer drivers. Aberdeenshire A2B DialaBus A2B DialaBus is a Demand Responsive door to door transport service introduced by Aberdeenshire Council in 2004 with assistance from the Scottish Executive. All vehicles are wheelchair accessible. All trips must be prebooked. Hotline Phone Number: 01224 665599 Hours: Mon – Fri: 9.30am – 3.30pm Routes available in the following areas: (visit www.aberdeenshire.gov.uk to find details of the routes, days & times of service) · Alford · Central Buchan
· Oldmeldrum · Peterhead · Strathdon · Turriff · Westhill Aberdeenshire Connect Tickets also available at 10% fare discount. It also entitles people to onward travel on the next available bus to their chosen destination. Queries regarding ticketing arrangement, please contact Public Transport Unit – Tel: 01224 664031 Email: email@example.com Alford Car Transport Service c/o Dundargue, 23 Main Street, Alford AB33 8QA Tel: 01975 564237 Transport booking Mon – Fri 10am 12 pm, an answering facility is available at other times. Alford Car Transport Service organises and provides volunteer drivers to transport people to health related appointments. Ballater Royal Deeside Ltd The Bank House, 7 Bridge Street, Ballater AB35 5QP Tel: 01339 755467 The Ballater Royal Deeside Ltd has a community minibus that is available for use of local community groups. Banffshire Partnership Rural Transport Hub The Old School, Boyndie, Banff AB25 2JT Tel/Fax: 01261 843598 Email: firstname.lastname@example.org The Banffshire Partnership Rural Transport Hub provides a doortodoor shopping transport service which can be used by anyone who has transport needs which cannot be met by public transport from Sandend to Crudie and inland to Aberdchirder.