THE WORLD S MOST IMPORTANT GATHERING OF CIOs AND SENIOR IT EXECUTIVES

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THE WORLD’S MOST IMPORTANT GATHERING

OF CIOs AND SENIOR IT EXECUTIVES

28 - 30 September I Cape Town, South Africa

www.gartner.co.za/symp15

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Rise to the digital

challenge

Step up to this decisive

moment in digital business:

go all in or go home

Rise to the leadership

challenge

Secure the skills you need

to compete and lead at

digital speeds

This is a decisive moment. A digital wave is sweeping through every industry,

organisation and culture. There is no room to stand on the sidelines, no safe

haven to ride out this disruption. Digital will continue to define and redefine

business for an entire generation to come. Which makes this a defining

challenge for every CIO and Senior IT Executive: a chance to rise up, align

your mission critical priorities - yours and those of the enterprise - and drive

business outcomes. From big data to security, now is the time to operate at two

speeds: pursuing agile practices to compete at digital speeds while focusing

on rock-solid IT reliability to support your core business.

Gartner Symposium/ITxpo 2015

offers you the opportunity to discover the

precise speed, agility and leadership skills you need to harness this massive

wave of technology change. From personal development to process reinvention,

Gartner is here to help you

Rise to the Challenge.

The journey begins with you

Rise to

the Challenge

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TRACK OVERVIEW

New conference tracks align with your mission-critical priorities

Digital transformation is at work throughout the enterprise, initiating mission-critical priorities that the CIO needs to align to the overall priority of the enterprise. This year, the track structure is built on a framework of strategic and tactical priorities that overlap and interlock - synergistic content for every business and technology stakeholder. The conference program is designed exclusively for CIOs and their teams to gain an understanding of the top priorities and develop a strategic plan to execute on those priorities.

TECHNOLOGY & INFORMATION

Renovate the IT Core

How can you modernise, measure and manage a mission-critical runtime environment and partner ecosystem that is high-performing, robust, efficient and responsive to change?

Architect the Digital Business

What patterns and practices can you use to deliver scalable, safe and ethical digital business solutions?

Plan for the Digital Future

What should be on your 3 or 5 year technology and business radar? What should you be thinking about that you are currently not?

LEADERSHIP

Lead the Digital Enterprise and Create a Dynamic Organisation

How do you become a more effective leader in the digital enterprise? How can you harness the potential of people and skills to change the culture and to build digital business?

BUSINESS OUTCOMES

Drive Business Growth

How can you help grow the business, especially through new revenue streams and high-value outcomes?

Industry Day - Government

How is your industry being transformed by digital business?

2015 CONFERENCE TRACKS

Rise to the business

challenge

Transform mission-critical

IT priorities into bold

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THE

CIO EXPERIENCE

AT SYMPOSIUM/ITXPO

Rapelang Rabana - Rekindle Learning

Featured on Forbes Africa Cover before 30 and named Entrepreneur for the World 2014 by the World Entrepreneurship Forum, Rapelang founded Rekindle Learning, a learning & development company that provides mobile and computer learning solutions that enable knowledge mastery and measurement in corporate and schooling environments. Rekindle Learning was profiled in the McKinsey report, Lions go Digital, as a ‘striking innovation’ in mobile learning. Rapelang’s entrepreneurial journey was launched when she co-founded Yeigo, an innovative startup that developed some of the world’s earliest mobile VoIP applications, straight after university. She serves as the Chairperson for Moro Group, an ICT and payment services group headquartered in Botswana as well as for Generation Ubuntu, an NGO providing lifesaving holistic care to children living with HIV. She also sits on the World Economic Forum Global Agenda Council for Software and Society as well as the Global Knowledge Networks Advisory Board that oversees all the councils and think tanks of the Forum. Rapelang was also selected as a Harambe Associate of the Harambe Entrepreneur Alliance.

Gartner Symposium/ITxpo 2015 offers CIOs a one-of-a-kind experience specifically designed to focus

on your business, technology and leadership development.

• Exclusive CIO workshops, designed for you to gain valuable how-to-insight from your CIO peers and

Gartner facilitators

• Exclusive CIO networking opportunities that connect you with a community of CIOs from around the

world and across industries

• Early access to pre-register for Gartner analyst one-on-one meetings

FORWARD THINKING

GUEST KEYNOTE SPEAKER

ME:

Elevate personal

leadership

CIO EXPERIENCE FEATURES:

If you meet the eligibility criteria, you will be entitled to the following deliverables:

WE:

Create collective

success

US:

We are the

business

RAPELANG RABANA

Founder & CEO, Rekindle

Learning

47% of CIOs say they

need to increase

visionary leadership.

2015 Gartner

CIO Agenda Report

TINA NUNNO

Vice President & Gartner Fellow

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MEET THE

SPEAKERS

David Mitchell Smith VP & Gartner Fellow Clifford Martin

Executive Partner Leonie McManus Executive Partner Peter Norris Executive Partner

Tina Nunno

VP & Gartner Fellow Mark RaskinoVP & Gartner Fellow Neil Rickard Research VP Magriet RoosExecutive Partner

Peter Sondergaard Senior Vice President Jonathan Care Research Director Brian Burke

Research VP Frank BuytendijkResearch VP

Neil Chandler

Research Director Linda CohenManaging VP Jim Davies Research Director

Philip Dawson

Research VP Ed Gabrys Research Director RenManaging Director, é Jacobs Gartner Africa Rishen Kyarkanaye Executive Advisor Andy Kyte VP & Gartner Fellow Hung LeHong VP & Gartner Fellow Jeffrey Mann

Research VP Richard Marshall Research Director

Roberto Sacco

Research Director Mbula SchoenSenior Research Analyst David Willis VP & Distinguished Analyst

FRANK BUYTENDIJK

Research VP

Glenn Archer Research VP George Ambler Executive Partner

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MOND

AY

28 September

TUESD

AY

29 September

MOND

AY

28 September

07:30 Registration

09:30 Welcome Address & Gartner Analyst Keynote - René Jacobs, Peter Sondergaard, Frank Buytendijk & David Willis 10:45 Refreshment Break

11:15 Guest Keynote - Rapelang Rabana 12:15 Lunch

13:45 The CEO Perspective 2015 - How CIOs Should Respond - Mark Raskino 14:30 The Top 10 Strategic Technology Trends for 2016 - Brian Burke

15:15 Refreshment Break

LEADERSHIP

TRACK

RENOVATE THE

IT CORE

ARCHITECT

THE DIGITAL

BUSINESS

PLAN FOR THE

DIGITAL FUTURE

TRACK 4

SHORT FORM

SESSION

REAL TIME

NETWORKING

15:45 A Comprehensive Guide To Connectedness with Trust, Security and Ethics in the Digital Business - Jeffrey Mann

Information 2020: Cracking Critical Dilemmas

- Frank Buytendijk

w

16:30 Transition Break

16:45 A Practical Approach to Strategic

Thinking For CIOs- Tina Nunno Architechting the Digital Business - Brian Burke 17:30 ITxpo Opening Cocktail Reception

20:00 Close

08:30 Digital to the Core: How to LEAD the Change -Mark Raskino

Decommissioning Applications: The Emerging Role of The Application Undertaker - Andy Kyte

Learning the Lessons From Real Examples of Government Use of Cloud - Glenn Archer

Capitalizing on Emerging Customer Engagement Technologies to Boost Revenue 09:15 Refreshment Break

09:45 Solution Provider Sessions

10:30 Transition Break 10:45 Disruptive Digital Business

Models and Capabilities - Hung LeHong

The Mobile Scenario - Taking Mobility to the Next Level - Richard Marshall

Sourcing Decision Framework: 10 Steps to Better IT Sourcing Decisons - Linda Cohen

Africa’s Aspiring Innovators - Jeffrey Mann

Methods for Monetizing Your Information Assets - Neil Chandler

12:00 The New Risks of Digital Business

- David Willis Top 10 Emerging Trends and Their Impact on Your IT Operation - Phil Dawson

PMO: One Size Doesn’t Fit

All - Mbula Schoen Orchestrating Ideation: Creating Breakthrough Innovation Opportunies - Brian Burke

14 Years of Best Practices From The Eight Building Blocks of CRM - Jim Davies

12:45 Lunch

15:15 The Digital Workplace: A Workforce Investment Strategy - Jeffrey Mann

Megavendors and the Cloud: How CIOs Must Understand Vendors Overall Cloud Strategies - David Mitchell Smith

Do I Still Need a WAN If I am using Cloud Services? - Neil Rickard

Case Study Find The Most Powerful Digital

Business Innovations For Your Business - Hung Lehong

16:15 Technology and Business in 2030

- Mark Raskino Building an Agile Infrastructure - Phil Dawson Stop Aiming for Successful Projects, Start Aiming for

Successful Applications - Andy Kyte

Managing Cloud Solutions: Seize the Opportunity, Avoid the Risks - Linda Cohen

Case Study - Local EPS

17:15 Implementing Bimodal IT -

Delivering on the Promise - Ed Gabrys

The Cloud Strategy Cookbook: Recipes, Ingredients and Results - David Mitchell Smith

Governing Risk and Security in the Digital Business - Jonathan Care

Enabling Digital Business with a Mobile Integration Architecture - Richard Marshall

Short Form Session & Real Time Networking*

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KEYNOTE

SESSIONS

07:30 Registration

09:30 Welcome Address & Gartner Analyst Keynote - René Jacobs, Peter Sondergaard, Frank Buytendijk & David Willis 10:45 Refreshment Break

11:15 Guest Keynote - Rapelang Rabana 12:15 Lunch

13:45 The CEO Perspective 2015 - How CIOs Should Respond - Mark Raskino 14:30 The Top 10 Strategic Technology Trends for 2016 - Brian Burke

15:15 Refreshment Break

LEADERSHIP

TRACK

TRACK 1

TRACK 2

TRACK 3

DRIVE BUSINESS

GROWTH

15:45 A Comprehensive Guide To Connectedness with Trust, Security and Ethics in the Digital Business - David Willis

Information 2020: Cracking Critical Dilemmas - Frank Buytendijk 16:30 Transition Break

16:45 Architechting the Digital Business

-Brian Burke A Practical Approach to Strategic Thinking For CIOs - Tina Nunno

17:30 ITxpo Opening Cocktail Reception

20:00 Close

08:30 Orchestrating the Digital Team

- Ed Gabrys Decommissioning Applications: The Emerging Role of The Application Undertaker - Andy Kyte

Learning the Lessons From Real Examples of Government Use of Cloud - Glenn Archer

Short Form Session & Real Time Network

*

How Emerging Mobile and Digital Customer Engagement Technologies Drive Revenue Growth - Jim Davies

10:30 Transition Break

10:45 Creating a Culture That is Ready for Anything - Ed Gabrys

The Mobile Scenario – Taking Mobility to the Next Level - Richard Marshall

Governing Risk and Security in the Digital Business - Jonathan Care

Africa’s Aspiring Innovators - Jeffrey Mann

Methods for Monetising Your Information Assets - Neil Chandler

12:00 Digital Humanism - David Willis Megavendors and the Cloud: How CIOs Must Understand Vendors Overall Cloud

Digital Disruptions Force a Rethink of Architecting Innovation in the Enterprise

PMO: One Size Doesn’t Fit All -

Mbula Schoen Case Study

12:45 Lunch

14:45 Refreshment Break 15:15 The Digital Workplace: A

Workforce Investment Strategy - Jeffrey Mann

Top 10 Emerging Trends and Their Impact on Your IT Operation - Phil Dawson

I’m Using Cloud Services Do I still Need a WAN - Neil Rickard

Taming the Complexity of the Digital Vendor Ecosystem - Linda Cohen

Find The Most Powerful Digital Business Innovations For Your Business - Hung LeHong

16:15 Technology and Business in 2030

- Mark Raskino The Networking Scenario – How SDN Changes Everything - Neil Rickard

Stop Aiming for Successful Projects, Start Aiming for Successful Applications - Andy Kyte

Managing Cloud Solutions: Seize the Opportunity, Avoid the Risks - Linda Cohen

14 Years of Best Practices From The Eight Building Blocks of CRM - Jim Davies

17:15 Implementing Bimodal IT -

Delivering on the Promise - Ed Gabrys

The Cloud Strategy Cookbook: Recipes, Ingredients and Results - David Mitchell Smith

Sourcing a Decision Framework: 10 Steps to Better IT Sourcing Decisions - Linda Cohen

The 10 Vendors Driving the Future of Mobility - Richard Marshall

The Disruptive Nature of Analytics - Neil Chandler

18:00- ITXPO Drinks Reception &

These 30-minute sessions are provocative, edgy, interactive and are designed to engage attendees around a single idea. The Short Form session is followed by a 30-minute Real-time networking session where you will collaborate with peers on the just-covered topics.

08:30 - 09:30 The Imminent Revolution in

Information Security - Jonathan Care

08:30 - 09:30 The 10 Vendors Driving the

Future of Mobility - Richard Marshall

12:00 -13:00 Want Velocity? Get Agility - Andy Kyte

TUESD

AY

29 September

WEDNESD

AY

30 September

*

NEW!

SHORT FORM SESSIONS

&

REAL TIME NETWORKING

GARTNER ANALYST OPENING KEYNOTE:

Rise to the Challenge - Peter Sondergaard,

Frank Buytendijk & David Willis

Digital business is here. In the opening keynote, join Global Head of Research, Peter Sondergaard and a team of leading Gartner analysts, who will showcase how digital business has moved from vision to reality. What is driving the success of digital business? How are leading companies paving the way? What is your role in this new reality? The good news is you are not alone. Digital business is a team sport involving all executives. And Gartner is there with you, every step of the way.

GARTNER CLOSING PRESENTATIONS:

Eccentric Leadership - Tina Nunno

CIOs work with many Senior Executives who may be considered “eccentric”. CEOs, CFOs, and other business leaders often exhibit behaviours that are extreme, unusual, or unpredictable. These

behaviours may be the result of a mild, hidden or undiagnosed mental disorder, which occur in 1 out of 4 adults. Combine such behaviours with a high IQ, and they often result in the “eccentric executive”. This session will explore eccentricity, and provide practical case examples of how CIOs effectively embrace the benefits and cope with the challenges of eccentricity in the executive suite. This research also explores the reality that many CIOs may themselves be eccentric leaders.

Closing Keynote

- Jeffrey Mann

Gartner Symposium covers a wide range of mission critical priorities for CIOs and IT Leaders. Many sessions, workshops, and evening activities covered the gamut: from emerging digital futures, to new leadership models, to how to actually build new IT capabilities. Learn what you might have missed over the week. Get a handle on the next steps you need to take to capatilise on what you have learned.

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Content subject to change and Gartner

Africa reser

ves the right to alter this program without notice.

The Signature Series is composed of high-demand sessions that focus on current and future technology trends. Striking insights designed to keep leaders at the forefront of strategy and technology are delivered at these must-attend sessions, helping IT leaders anticipate important shifts and adjust their strategies accordingly.

LEADERSHIP

TRACK

RENOVATE THE

IT CORE

ARCHITECT

THE DIGITAL

BUSINESS

PLAN FOR

THE DIGITAL

FUTURE

DRIVE

BUSINESS

GROWTH

SHORT FORM

SESSION

REAL TIME

NETWORKING

08:30 Orchestrating the Digital

Team - Ed Gabrys Bimodal IT is the Best Way to Deliver Application Rationalisation - Andy Kyte

Architecting Real-time Analytics and Decision Management in the Digital Age - Neil Chandler

Short Form Session & Real Time Networking *

Creating Value Through the Customer Experience - Jim Davies

The Imminent Revolution in Information Security - Jonathan Care

10:45 Creating a Culture That is Ready for Anything - Ed Gabrys

The Networking Scenario - How SDW Changes Everything - Neil Rickard

The Future of Your Data Centre in the Cloud Era - Phil Dawson Taming the Complexity of the Digital Vendor Ecosystem - Linda Cohen The Business of Digital Business: How Competitive and Economic Advantage Will Be Transformed - Hung LeHong

12:00 Case Study Out of the Dark Ages: New Ways to Mobilise Legacy Apps - Richard Marshall

The Top Ten Cloud Myths - Why They Threaten your Digital Business Strategy - David Mitchell Smith

Procurement 2020 -

Roberto Sacco Short Form Session & Real Time Networking * Personal Architecture: How the Internet of Me is Enabling Digital Consumers - Brian Burke

13:00 Eccentric Leadership - Tina Nunno 13:45 _{Closing Keynote - Jeffrey Mann}

14:15 Lunch

14:15 Workshop: Create A Trip Report - Jeffrey Mann

15:00 Close

SIGNATURE SERIES

Presentations include:

THE CEO PERSPECTIVE 2015 – HOW CIOs SHOULD RESPOND - MARK RASKINO

THE TOP 10 STRATEGIC TECHNOLOGY TRENDS FOR 2016 - BRIAN BURKE

A COMPREHENSIVE GUIDE TO CONNECTEDNESS WITH TRUST, SECURITY, AND ETHICS IN THE DIGITAL BUSINESS - JEFFREY MANN ARCHITECTING THE DIGITAL BUSINESS - BRIAN BURKE

AGENDA

SIGNATURE

SERIES

WEDNESD

AY

30 September

Short Form Session & Real Time Networking *

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10:30 -11:00 Registration

11:00 -11:05 Welcome Address - Barbara Robertson

11:05 -11:50 Digital Government Redux: How Smart Machines and the Internet of Things Will Change Everything - Glenn Archer

11:50 -12:00 Transition Break

12:00 -12:45 Guest Mastermind Keynote

13:00 -13:30 The Imminent Revolution in Information Security - Jonathan Care

13:30 -14:30 Lunch

14:30 -16:00 IT Strategy Workshop - Magriet Roos, Rishen Kyarkanaye & Peter Norris

16:00 -16:30 Refreshment Break

16:30 -17:15 Governing Risk and Security in the Digital Business - Jonathan Care

17:30 -18:15 Learning the Lessons From Real Examples of Government Use of Cloud - Glenn Archer

18:15 -19:30 Cocktail Reception

We will begin this year’s Symposium with an in-depth industry day. These sessions will be geared specifically to

state and local governments.

NEW!

INDUSTRY DAY

- GOVERNMENT

SUND

AY

27 SEPTEMBER

JOIN AN

INFLUENTIAL NETWORK

Affinity groups

Connect with others who have a common interest, such as an activity or topic

Round table discussions

Solve problems and share best practices with peers in small-group discussions

Meetups

Discuss highly relevant topics in small-group, self-facilitated peer-to-peer exchanges

Social events

Engage with peers at receptions, meals and special events

Real-time networking sessions

Following select track sessions, collaborate with peers on the just-covered topics

Solve problems

Explore cutting-edge IT solutions from

top providers; plus,theater presentations and more

Build relationships

Connect with like-minded peers

Challenge thinking

Gartner analysts available on-site for one-on-ones

ENGAGE

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IT

XPO

WHERE TECHNOLOGY MEETS BUSINESS

The ITxpo show floor is loaded with the very latest solutions from technology providers at the very leading edge of their fields. See breakthrough innovations for yourself. Talk to experts who know their full potential. The focus is on problem solving. The atmosphere is refreshingly low-hype. Discover. Compare. Evaluate. Take home a new

perspective on how you might solve your most pressing problems.

Should you wish to exhibit, please contact Laura Meintjes on: +27 11 803 4706 laura.meintjes@gartner.co.za

Register today at www.gartner.co.za/symp15

SILVER SPONSORS:

BRONZE SPONSORS:

Gartner

Symposium/ITxpo

brings together

more than 1,200

senior IT leaders,

including 200 CIOs.

imagine. change.

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THE EXPERIENCE

MEET THE ADVISORY BOARD

Symposium/ITxpo operates with the advice and input from individuals from a number of organisations, to help guide the content and direction of the event and ensure that the event addresses the needs of the audience. We would like to thank the following for their advice and support:

Franz Muller, Shoprite - Chief Information Officer Peter du Plooy, Engen - Chief Information Officer

Andre Stelzner, City of Cape Town- Director: Information Systems & Tech Tshifhiwa Ramuthaga, Financial Services Board - Chief Information Officer Chris Holland, Nedbank - Head: Research & Emerging Technologies

Johan Marnewick, Sanlam - Head Group IT, Finance - Group Information Technology

GO ONE-ON-ONE WITH GARTNER ANALYSTS

At Symposium/ITxpo everyone wants to ask Gartner analysts the big questions – and get specific answers to their current challenges. All attendees registered for Symposium have the exclusive opportunity to speak directly with up to two Gartner analysts in private half-hour One-on-One meetings. This personal consultation gives you direct access to the wealth of expertise of Gartner’s analysts.

GET THE MOST FROM YOUR VISIT

Symposium/ITxpo Africa 2015 provides the perfect location in which to pool your intellectual resources. Bring the key players in your organisation together. Hold management meetings, conduct team building exercises and brain-storm product launches. Set against the context of Gartner’s analysis and insight, Symposium/ITxpo Africa is one event where you can work together with your colleagues on the issues that matter most to your organisation. Refer to the registration information on www.gartner.co.za/symp15 for details of discounts available to teams attending Symposium/ITxpo Africa 2015.

WHO SHOULD ATTEND

Everyone who makes IT strategy and investment decisions will benefit from attending Gartner Symposium/ITxpo Africa 2015, including:

• Chief Information Officers

• Technology & Service Providers

• Press and Media

• IT leaders across all roles and industries

• Chief Digital Officers, Chief Financial Officers, Chief Technology Officers, Chief Innovation Officers

• Technology & Business Strategy Executives

• Institutional Investors & Venture Capitalists

• Technology Professionals