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Survey Findings DEEP DIVE

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(1)

DEEP

DIVE

DEEP

DIVE

(2)

The survey results highlight significant expectations

for spending increases, yet tempered confidence

in IT departments’ ability to meet Big Data

business demands. Additionally, it uncovers that

organizations are turning externally to address

Big Data skills shortages through training and

contingent hires.

More than 200 IT leaders (CIOs, IT VPs, IT directors,

IT hiring managers) were polled in February 2015.

Introduction

There is certainly immense value in Big Data, but without

great people

and a

focus on the workforce

, the prospects that Big Data can deliver will

unfortunately rarely be realized. Too often organizations delay their workforce

needs until it is too late. When the

focus is building a team

of great people,

organizations will always

yield better results

than when they rely only on

the technology.

(3)

Spending/Confidence

Spending

Sixty-one percent of IT leaders expect spending on Big Data to increase, while 34 percent expect budget stability, meaning a mere 5 percent expect decreases.

TEKsystems' Take

When compared to findings from TEKsystems’ annual IT forecast for 2015, IT leaders expecting Big Data spending increases far outdistances those who expected general IT spending increases

(61 percent vs. 45 percent).

Spending/Confidence

How do you expect your organization’s Big Data IT

spending to change in 2015?

Q:

Spending

Big Data

5%

34%

61%

IT 2015

16%

39%

45%

Increase

Stay the same Decrease

Skills

Areas of Impact

Workforce Expectations

(4)

Spending/Confidence

Confidence

In terms of confidence to satisfy Big Data demands, 59 percent express confidence, while 14 percent are not confident. Their confidence to satisfy Big Data demands is actually lower (59 percent vs. 71 percent) than their confidence in being able to satisfy IT demands in general.

TEKsystems' Take

The data indicates current expectations of Big Data are still somewhat unrealistic due to market hype. Despite IT leaders expecting spending to increase, the confidence level in their department’s ability to meet Big Data demands in comparison to broader IT initiatives is lower.

Spending/Confidence

How confident are you in your current IT department’s

expertise to satisfy Big Data demands in 2015?

Confident

Neutral Unconfident

Confidence Index

Big Data

IT 2015

14%

27%

59%

9%

71%

20%

Q:

Skills

Areas of Impact

Workforce Expectations

(5)

2015 Rank

% of IT leaders

1

Big Data Architect

65%

2

Data Scientist

48%

3

Data Modeler

43%

4

Big Data Developer

40%

5

Big Data Analyst

31%

6

Big Data Engineer

29%

7

Database Developer

27%

8

Database Administrator

26%

Most Difficult-to-Fill Positions

Sixty-five percent of IT leaders rank Big Data architects as the most difficult role to fill. Data scientists (48 percent) and data modelers (43 percent) round out the top three most difficult to fill positions and are the only other positions securing more than 40 percent of responses.

More technical Big Data positions are ranked less difficult to fill and secured 40 percent or less of selections. Positions ranked in the following order, in decreasing difficulty to fill: Big Data developers (40 percent), Big Data analysts (31 percent), Big Data engineers (29 percent), database developers (27 percent) and database administrators (26 percent).

TEKsystems' Take

The data analysis, data wrangling and algorithm expertise that Big Data architects and data scientists possess represent a very scarce skill set as compared to the more mainstream Big Data developers and administrators.

Considering the challenges organizations face in dealing with the volume, velocity and variety of data, there is no surprise that these strategic roles are in

How difficult is it currently to find exceptional talent

to fill the following Big Data related roles? (rank the

top 3)

Skills

Skills

Q:

Spending/Confidence

Areas of Impact

Workforce Expectations

(6)

Business Value to be Derived

The application of Big Data is happening in a number of business areas. Eighty-one percent of leaders view operations and fulfillment as priority areas within the next 12 months. This was followed by customer satisfaction (53 percent), business strategy (52 percent), governance/risk/ compliance (51 percent) and sales/marketing (49 percent).

TEKsystems' Take

It appears that the vast majority of IT leaders are looking to apply the benefits of Big Data to near-term and internally focused impact areas, such as operations and fulfillment and customer satisfaction.

While still important, fewer IT leaders identify longer-term and externally focused aspects of business strategy and sales and marketing, as priorities over the next 12 months.

Areas of Impact

Objective % of IT leaders Business Function

Improved Customer Service 45% Customer Satisfaction Process Efficiency 42% Operations/Fulfillment Cost reduction 39% Operations/Fulfillment Predictive Analytics 38% Business Strategy/Planning Developing new products and/or services 33% Sales/Marketing Stronger data governance 30% Governance/Risk/Compliance Greater compliance 21% Governance/Risk/Compliance Targeted marketing campaigns 16% Sales/Marketing Generating revenue directly from data/

monetizing data 14% Business Strategy/Planning

Areas of Impact

What business value related to Big Data projects,

initiatives or programs are you prioritizing over the

next 12 months? (select all that apply)

Q:

Spending/Confidence

Skills

Workforce Expectations

(7)

Areas of Impact

31%

24%

(Speed of data)

45%

(Amount of data)

Areas of Impact

Dimensions of Difficulty

Variety, the dimension of Big Data dealing with the different forms of data, hinders organizations from deriving value from Big Data the most with 45 percent of IT leaders choosing it as such. Velocity (speed of data) is next at 31 percent and Volume (amount of data) at 24 percent.

TEKsystems' Take

It is clear the variety of data presents the greatest area of struggle for IT leaders. For any organization to effectively use data to influence their business decisions, they first have to determine how to mine their data for actionable insight. Data alone is not enough; it’s the ability to leverage that data that makes it valuable.

Variety

Velocity

Volume

(Different forms of data)

Which of the following Big Data dimensions is most

hindering your organization’s ability to derive

value from your Big Data projects, initiatives, or

programs? (choose one)

Q:

Spending/Confidence

Skills

Workforce Expectations

(8)

Workforce Expectations

Workforce Strategy

% of IT Leaders

Train, develop and/or realign internal/current IT staff

42%

Hire contingent/temporary

IT workers

35%

Hire full-time IT staff

29%

Outsource Big Data projects, initiatives and/or programs

20%

We do not have a workforce strategy for our Big Data

related projects, initiatives, and/or programs

18%

Workforce Expectations

Addressing Big Data Skills Gaps

IT leaders cite training/development and realignment of existing staff as their leading approach (42 percent) to address Big Data skills gaps. This was followed by hiring contingent staff (35 percent), hiring full-time staff (29 percent) and outsourcing (20 percent). Surprisingly, 18 percent indicated they had no workforce strategy for addressing Big Data skills gaps.

TEKsystems' Take

Effective workforce management strategies that incorporate training and mixed hiring models (full-time and contingent) are critical to Big Data success.

With regards to Big Data related projects, initiatives

or programs, what are your primary workforce

strategies for addressing your IT department’s skills

gaps? (select all that apply)

Q:

Spending/Confidence

Skills

Areas of Impact

(9)

Workforce Expectations

4%

44%

52%

Workforce Expectations

Hiring Expectations

Overall, 44 percent of IT leaders expect hiring for Big Data positions to increase, 52 percent expect it to stay the same, and a mere 4 percent expect it to decrease.

TEKsystems' Take

The importance of people in the success of Big Data initiatives is evident, with 96 percent of IT leaders expecting hiring to increase or stay the same. Furthering this belief is how organizations are going to address their IT department’s skill gaps as it relates to Big Data.

How much do you expect IT hiring at your

organization for Big Data skill sets to change in

2015 versus 2014?

Increase

Stay the same Decrease

Q:

Spending/Confidence

Skills

Areas of Impact

(10)

About TEKsystems

People are at the heart of every successful business initiative. At TEKsystems, we

understand people. Every year we deploy over 80,000 IT professionals at 6,000 client sites

across North America, Europe and Asia. Our deep insights into IT talent management

enable us to help our clients achieve their business goals—while optimizing their IT

workforce strategies. We provide IT staffing solutions, IT talent management expertise and

IT services to help our clients plan, build and run their critical business initiatives. Through

our range of quality-focused delivery models, we meet our clients where they are, and

take them where they want to go, the way they want to get there.

Visit us online at

www.TEKsystems.com.

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