FACE OF TESTING QUESTION SAMPLES
FACE OF TESTING QUESTION SAMPLES
1.
1. Pedro goe
Pedro goes either h
s either hunting or f
unting or fishing every
ishing every day. If it
day. If it is snow
is snowing &
ing &
windy then Pedro goes hunting. If it is
windy then Pedro goes hunting. If it is sunny and not windy then
sunny and not windy then
Pedro goes fishing. Sometimes it can be snowing and sunny.
Pedro goes fishing. Sometimes it can be snowing and sunny.
Which of the following statements must be true?
Which of the following statements must be true?
[A] If it is not sunny and it is snowing then Pedro goes hunting.
[A] If it is not sunny and it is snowing then Pedro goes hunting.
[B] If it is windy and Pedro does not go hunting then it is not snowing.
[B] If it is windy and Pedro does not go hunting then it is not snowing.
[C] If it is windy and not sunny then Pedro goes hunting.
[C] If it is windy and not sunny then Pedro goes hunting.
[D] If it is windy and sunny then Pedro goes hunting.
[D] If it is windy and sunny then Pedro goes hunting.
[E] If it is snowing and sunny then Pedro goes hunting.
[E] If it is snowing and sunny then Pedro goes hunting.
2.
2. The cost
The cost of manufa
of manufacturing tra
cturing tractors in K
ctors in Korea is
orea is twenty per
twenty percent less
cent less
than the cost
than the cost of manufacturing tractors in Germany. Even after
of manufacturing tractors in Germany. Even after
transportatio
transportation fees and import taxes are
n fees and import taxes are added, it is still cheaper to
added, it is still cheaper to
import tractors from Korea to Germany than to produce tractors in
import tractors from Korea to Germany than to produce tractors in
Germany.
Germany.
Which of the following assertions is best supported by this
Which of the following assertions is best supported by this
information?
information?
[A] Labor costs in Korea are twenty percent below those in Germany.
[A] Labor costs in Korea are twenty percent below those in Germany.
[B] Importing tractors into Germany will eliminate twenty percent
[B] Importing tractors into Germany will eliminate twenty percent of the
of the
manufacturing jobs in Germany.
manufacturing jobs in Germany.
[C] The costs of transporting a tractor from Korea to Germany is more than twenty
[C] The costs of transporting a tractor from Korea to Germany is more than twenty
percent of the cost of manufacturing th
percent of the cost of manufacturing the tractor in Korea.
e tractor in Korea.
[D] The import taxes on a tractor imported from Korea to Germany is less than twenty
[D] The import taxes on a tractor imported from Korea to Germany is less than twenty
percent of the cost of manufacturing th
percent of the cost of manufacturing the tractor in Germany.
e tractor in Germany.
[E] It takes twenty percent less time to make a tractor in Korea than it does in
[E] It takes twenty percent less time to make a tractor in Korea than it does in
Germany.
Germany.
3.
3. In 1695 a
In 1695 about 11,40
bout 11,400 doctors
0 doctors who had
who had treated pl
treated plague suffer
ague sufferers
ers
died and about 23,670 doctors who had not treated plague
died and about 23,670 doctors who had not treated plague
sufferers died. On the basis of these figures, it can
sufferers died. On the basis of these figures, it can be concluded
be concluded
that it was more dangerous for doctors not to
that it was more dangerous for doctors not to participate in the
participate in the
treatment of plague sufferers than it was for them to
treatment of plague sufferers than it was for them to participate in
participate in
it.
Which of the following statements would cast most doubt on the
conclusion above?
[A] Expressing the difference between the numbers of deaths among doctors who had
treated plague sufferers and doctors who had not treated plague suffers as a
percentage of the total number of deaths.
[B] Examining the death rates for doctors in the years before and after 1695.
[C] Separating deaths due to natural causes during the treatment of plague suffers
from deaths caused by other causes.
[D] Comparing death rates per thousand members of each group rather than
comparing total numbers of deaths.
[E] The figures quoted may vary by plus or minus ten percent from the actual figures.
4.
There are 900 bottles to be filled. Jim and Molly working
independently but at the same time take 30 minutes to fill the
bottles. How long should it take Molly working by herself to fill the
bottles?
Statement 1
-Molly fills half as many bottles as Jim.
Statement 2
-Jim would take 45 minutes by himself.
Which of the statements above make it possible to answer the
question.
[A] Statement 1 alone is sufficient, but statement 2 alone is not sufficient.
[B] Statement 2 alone is sufficient, but statement 1 alone is not sufficient.
[C] Both statements together are sufficient, but neither statement alone is sufficient.
[D] Each statement alone is sufficient.
[E] Statements 1 and 2 together are not sufficient.
5. Of the teams competing in the world archery championships,
twenty percent are from Europe. Half as many are from the United
States and one twentieth are from Africa. What fraction of teams
are from neither Europe, the US or Africa.
[A] 13/20
[B] 15/20
[C] 13/15
[D] 17/20
[E] 13/17
Bold fields are required.
42. As the Consultant Customer Service you are responsible for the cheque book cabinet, it does happen that obsolete cheque books need to be destroyed from time to time. You get approached by a customer to “sell” these obsolete chequebooks to him, you react by most likely to:This field is required.
Refusing and reporting the matter to the Branch Manager immediately You can do with the extra cash and since these books are obsolete why not You tell a colleague about this very exciting way in making money
43. As the Consultant Customer Service you are responsible for the cheque book cabinet, it does happen that obsolete cheque books need to be destroyed from time to time. You get approached by a customer to “sell” these obsolete chequebooks to him, you react by least likely to:This field is required.
Refusing and reporting the matter to the Branch Manager immediately You can do with the extra cash and since these books are obsolete why not You tell a colleague about this very exciting way in making money
44. During month end the queues are snaking out the branch and to make things worse the ATMs are down. Although the ATMs are not managed by the Branch but by ATM control, the customers are very cross and one starts screaming at you, your reaction is most likely to:This field is
required.
Ask the customer to go home and put the complaint in writing
Listen patiently until he has calmed down, and then explain the situation to him
Scream back at them; not even customers have the right to treat others in that way especially when the ATM is not even the Branch’s responsibility
45. During month end the queues are snaking out the branch and to make things worse the ATMs are down. Although the ATMs are not managed by the Branch but by ATM control, the customers are very cross and one starts screaming at you, your reaction is least likely to:This field is
required.
Ask the customer to go home and put the complaint in writing
Listen patiently until he has calmed down, and then explain the situation to him
Scream back at them; not even customers have the right to treat others in that way especially when the ATM is not even the Branch’s responsibility
46. Your branch has been selected to pilot a query management process. The process decreases risk but is tedious and time consuming resulting in you leaving work at least 15 minutes later than you would like to. You have been utilising the process for just over a week now so decide most likely to:This field is required.
Stay quiet and just don’t utilise the system; what they don’t know wont hurt them
Give constructive feedback to your supervisor even if you risk being regarded as uncooperative Get the staff to sign a partition that you present to the Branch Manager
Fill in an overtime sheet; this is only fair as work is work and you are giving up your personal time
47. Your branch has been selected to pilot a query management process. The process decreases risk but is tedious and time consuming resulting in you leaving work at least 15 minutes later than you would like to. You have been utilising the process for just over a week now so decide least likely to:This field is required.
Stay quiet and just don’t utilise the system; what they don’t know wont hurt them
Give constructive feedback to your supervisor even if you risk being regarded as uncooperative Get the staff to sign a partition that you present to the Branch Manager
Fill in an overtime sheet; this is only fair as work is work and you are giving up your personal time 48. A client asks you for a product which you know absolutely nothing about; in fact you have never heard of it. Your supervisor is nowhere to be seen, so you are most likely to:This field is required.
Confidently tell the client that the Bank does not offer this product; you are a top Customer Consultant and would definitely have heard about it if they did
Admit that you have never heard about this and tell them to wait patiently for the next available Consultant, maybe they will know
Admit that you are not aware of this product and ask the client to wait for a few minutes while you to and actively source the answer even if this means referring them to the appropriate product owner
You decide to wait for your supervisor (however long it takes) so offer them a comfortable seat and a cup of coffee while they wait
49. A client asks you for a product which you know absolutely nothing about; in fact you have never heard of it. Your supervisor is nowhere to be seen, so you are least likely to:This field is required.
Confidently tell the client that the Bank does not offer this product; you are a top Customer Consultant and would definitely have heard about it if they did
Admit that you have never heard about this and tell them to wait patiently for the next available Consultant, maybe they will know
Admit that you are not aware of this product and ask the client to wait for a few minutes while you to and actively source the answer even if this means referring them to the appropriate product owner
You decide to wait for your supervisor (however long it takes) so offer them a comfortable seat and a cup of coffee while they wait
