Digital Marketplace - G-Cloud
Managed Services, Cloud and infrastructure
Core offer 7 services in this area:
1. Aurora Customisation – Professional Services
Core have over 10 years’ experience in identity management/identity synchronisation projects. Our large library of assets mean you get a base-build of Aurora that contains rules + policies that are the best practice from 200K+ user Active Directory environments, so no matter your size you can run like a large enterprise.
Features Benefits
Over 10 years experience in IDAM solutions from Microsoft/Dell Faster implementation time of cloud and IDAM solutions
Large knowledge base and code library to build from We talk PRINCE2, your project-managers can easily work with us Staff certified to deliver Microsoft and Dell Software products You’ll get a system based on large enterprise best practice
Automated deployment scripts for consistent and fast delivery Consistent project delivery approach based on government standards
2. Aurora Identity Management and Access Management
Aurora is a cloud-based Identity Management and Access Management (IDAM) platform. It contains Role Base Access and engines for enterprise level policy/rule based provisioning, update and de-provisioning, user synchronisation and workflow based authorisation and escalation notifications. Aurora can be branded and scripting is available for any customised policy or workflow requirements.
Features Benefits
Identity Vault for single authoritative identity and authentication One username and one password for your users to remember Enterprise role based access control (RBAC) with query-based
views
Empower user self-service with access from any device or browser
User identity workflow, authorisation workflow and full lifecycle management
Put the business back in charge of group membership Automated user provisioning and de-provisioning from AD and
external systems
Reduce admin mistakes/workload with automated workflows Secure web based access from any browser on any device Reduce admin mistakes with locked value drop-down lists Secure 2 factor authentication from hard or soft tokens Workflows can automate typical manual changes during the
provisioning/deprovisiong cycles User self-service password reset via traditional Q&A or 2factor
token
All user and group changes are audited with before/after values Self-service portals for user attributes and group membership Automated user synchronisation from multiple source systems Over 50 enterprise level audit reports out of the box We’re always at hand with 24x7 multi-lingual support
Support for external user accounts for authentication and management
3. Secure Government gateway to Azure
Core offer dedicated connections to Azure for government departments whose IT networking infrastructure is not capable of connecting to Microsoft Azure. Core offer a private encrypted VPN from the client to our IL3 hosted ExpressRoute endpoint which offers from 100mb to 1GB private ExpressRoute connections into Azure.
Features Benefits
Dedicated bandwidth to Azure from 50MB to 10GB Fast and secure dedicate connection to Azure For clients whose firewall is not compatible with Azure Gateways Easy way to test Azure with minimal outlay
Works with any client side firewall Cheaper than most ExpressRoute connections
Hosted in an IL3 certified datacentre in London
4. Office 365 Migration Professional Services
Core have migrated over 100,000 mailboxes to Office365 via hybrid and managed migrations. Using this deep experience we’ll move your users to Office365 in the fastest and smoothest way possible so they are using the full service and you get the fastest return on your investment in the platform.
Features Benefits
Deep experience from migrating over 100,000 mailboxes into Exchange Online
Faster migration means better consumption of your Office365 investment
Established migration methodologies for hybrid and cut over migrations
Better user-experiences during the migration mean better uptake of Office365
Experience of working in on-premise, hosted or cloud-based source environments
Drop-in Skype sessions so your end-users get trained on Office365
We can migrate from any source email system to Office365 We help walk your project manager through the migration process We can migrate PST's into mailboxes or direct to archive
We can user home drive files to OneDrive for Business
5. Managed Infrastructure as a Service (laas)
Core’s Managed Infrastructure as a Service (IaaS) provides Windows virtual machines hosted in Microsoft Azure and fully run and managed by Core’s service desk. Azure offers a full range of virtual machines with varying performance characteristics to meet the smallest workload to the largest data warehousing requirements.
Features Benefits
Secure and scalable cloud based computing Reduce IT budget by only paying for what you use Secure VPN/ExpressRoute from 10MB up to 10GB Fast hybrid deployments give instant HA/DR for Active
Directory
Full server and security monitoring 24x7 Provision new servers in hours not weeks
IDS/IPS shields against known and unknown attacks Leverage cheaper cloud based storage without compromising on security
Detects and alerts on suspicious/malicious activity to trigger proactive/preventive actions
Already tested and certified OFFICIAL secure RMADS accredited deployment models available for Active
6. Managed Services – Office 365 and Infrastructure support
Core’s 24x7 multi-lingual Managed Services department currently support over 10,000 users and devices on Core’s Aurora
platform in over 57 countries around the world. As well as offering Office365 support for over 100,000 Exchange Online mailboxes, we offer support from 1st-4th line covering desktop/laptops through to Office365 and Azure-hosted servers.
Features Benefits
9am–5:30pm standard support hours, or 24x7x365 support options available
Great user experience over the phone with multi-lingual ServiceDesk staff
Multi-lingual support for globally dispersed organisations Reduce your service desk costs while increasing user satisfaction Support for end user devices or cloud-hosted Personal Desktop
sessions
Agreed service levels
Support for Windows Servers on premise or Azure hosted Faster ticket resolution based on experience over multiple environments
Support for Office365 and the Enterprise Mobility Suite (EMS) Peace of mind that your IT is monitored and secure Patching and security monitoring of your desktops and servers
Cloud hosted service desk system with end user access
Monthly service updates to analyse call numbers and common issues
7. Desktop as a Service (DaaS)
Core DaaS enables choice between a fully managed Virtual Personal Desktop based on Microsoft RDS Server 2016 and a physical laptop/tablet device with a new customer gold image. Microsoft Enterprise Mobility Suite (with RemoteApp) and Trend Intrusion Detection is included along with UK based Support 9am - 5pm.
Features Benefits
UK Based Support (9am - 5pm) 24/7 Available. UK support staff BPSS and some SC Cleared. Intrusion Detection and Prevention from Trend Real-time Trend alerting for zero day threats
Fully managed Windows 10 Laptop or Tablet Same day provision of virtual Windows 10 desktop experience. Microsoft Enterprise Mobility Suite Included 2-10 weeks to design and implement service.
Virtual Personal Desktop provided (Microsoft RDS) Pan Government approved to Official
Microsoft Azure based datacenters (Dublin and Amsterdam) Core penetration tested first beforehand off to 3rd party. Gold build managed and provisioned by Core
Asset managed and tagged devices, shipped direct to end user. Azure RemoteApp and Rights Management Services Included. Advanced Threat Analytics Included.