FAXCOM CV
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FAXCOM Clinical Version (CV Plus) is an entry-level solution that supports outbound faxing from Centricity EMRFAXCOM CV Plus
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FAXCOM CV Plus supports higher fax volumes and provides more fax featuresCapacity
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FAXCOM CV supports two fax lines – Not scalable•
FAXCOM Enterprise supports unlimited fax lines – ScalableOutbound Faxing
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Outbound faxing from Centricity EMR– Outbound faxing and fax tracking is fully integrated with
Centricity EMR
– CV and CV Plus both support this
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Outbound faxing from other applications– CV Plus provides many additional options, including
Beyond Centricity EMR (CV Plus)
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Do you need to extend fax functionality beyond Centricity EMR? If so, then FAXCOM CV Plus is needed– Integrate fax with email
– Fax enable other business applications – Fax archiving
Inbound Faxing
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Inbound faxing– Not integrated with Centricity EMR
– CV supports minimal features for routing received faxes • Maximum of 2 fax numbers
• Delivery to FAXCOM Client or printer
– CV Plus supports many additional options • Unlimited fax numbers via DID
– Automatically deliver to the intended recipient • Deliver received faxes via email
Direct Inward Dial (CV Plus)
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DID assigns virtual fax numbers to everyone in the organization•
When a fax is received, FAXCOM delivers it to the intended recipient•
Faxes can be delivered via emailFax Archiving (CV Plus)
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FAXCOM Enterprise includes an Archive of all sent and received faxes– The Archive includes the fax image and the completion
status
– The Archive is a hierarchical folder, with a new folder
created for each date
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Do you need to maintain a fax Archive? If so, then CV Plus is needed– Example: Would you ever need, perhaps during
litigation, to retrieve a year-old fax and prove that it was sent to a pharmacy?
Job Tracking & Reporting (CV Plus)
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Job Tracking & Reporting is an optional module to CV Plus– Extends the sorting capabilities of the Archive • The Archive is only sorted by date
– High fax volumes could make it difficult to find a specific fax
• Job Tracking can be sorted by any criteria – pharmacy,
patient, etc.
Job Tracking & Reporting (CV Plus)
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If any of these are true, then CV Plus is the solution – We might need to retrieve all of the prescriptions faxedfor a specific patient
– We might need to retrieve all of the prescriptions faxed
to a specific pharmacy
– We will frequently need to locate and retrieve specific
Email Integration (CV Plus)
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Email integration is a commonly requested feature – Open an email message, attach documents, write amemo – and send the message to a fax number
– Deliver received faxes as attachments to email messages – Business applications can integrate with FAXCOM via
– Supports Exchange/Outlook, SMTP, Domino and
Phone Lines
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FAXCOM CV supports two analog phone lines•
FAXCOM Enterprise unlimited phone lines – Analog– DID (Direct Inward Dial) – T1
Least Cost Routing (CV Plus)
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If you have more than one site across more than one area code, then LCR could be of interest•
If multiple FAXCOM Servers are installed, eachoutbound fax will be sent from the FAXCOM Server nearest the fax destination – i.e. the least cost phone call
Thin Client
Which is best for you?
• Will your fax volume necessitate more than two fax phone lines? – If yes, then look to CV Plus
• Will you need to fax enable more than just Centricity EMR? – If yes, then look to CV Plus
• Will you need to maintain an archive of sent and received faxes? – If yes, then look to CV Plus
• Will you need to integrate fax with email? – If yes, then look to CV Plus
CV vs. CV Plus
Yes API's
Yes Native document translation
Yes Least cost routing
Yes Job Tracking and Reporting
Yes Fax archiving
Yes Integrate with Email
Yes DID (direct inward dial)
Yes Digital (T1, PRI) phone lines
Yes Yes
Analog phone lines
Yes Yes Thin Client Yes Yes Windows 2000, 2003 Yes Unlimited fax phone lines
Yes Yes
Two fax phone lines
Yes Receive faxes to users
Yes Yes
Receive faxes to printers
Yes Fax out from any application
Yes Yes
Fax out from Centricity
CV Plus CV
Network Scanner E-mail Server Exchange Domino GroupWise SMTP iSeries Host Applications Network Printer or MFP TCP/IP WAN Network Server Windows 2003 NDS Biscom API s Telephone Lines Analog Digital T-1 Lines
Direct Inward Dial (DID) Unified Messaging
Internet Browser/Web
Client E-mail or FAXCOM Clients
Fax & Document Delivery File Conversion & Imaging Workflow & BPM Integration
Why Biscom?
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Best of Breed Technology AND Partnerships with top application providers•
End-to-End Support•
Single Point of Contact•
ScalabilityBiscom Contact Info
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Primary contact– Neal McCann, 978-367-3535, nmccann@biscom.com
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Backup contact– Brian Kilduff, 978-367-3554, bkilduff@biscom.com
