CONTENTS PREFACE INTRODUCTION MANAGING SETTINGS

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User Guide

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PREFACE 8 INTRODUCTION 9 System Overview 9 Logging onto Ebroker Plus 10 Forget Password 12 Hot Keys 21 Right‐Click Options 22 Stock Market Terminologies 29 To exit from Ebroker Plus 19 MANAGING SETTINGS 40 Setting Language 40 Managing Workspaces 40 Screen Settings 42 Ticker Settings 45 Charts Settings 48 Orders Settings 49 Usability Settings 50 Filtering 51 Selecting Columns 51 Sorting Rows 52 Reordering Columns 53 Grouping 53 Docking 55 Tabbing 56 Floating 58 Hiding/Auto Hiding 59 Linking 60 Scrolling 61

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MARKET ACTIVITY 62 Market Status 62 Market Summary 62 Full Market 64 Market Indices 67 Time and Sales 69 Top Symbols 71 Market Depth 74 Market Depth by Price 74 Market Depth by Order 75 Price Spectrum 77 Market Map 79 News and Announcements 80 WATCH LISTS 84 Managing Watch Lists 84 Creating Watch Lists 85 Editing Watch lists 91 Deleting Watch Lists 91 TICKERS 92 Trading Ticker 92 Pricing Ticker 93 Announcements Ticker 93 Execution Ticker 94 PORTFOLIOS POSITIONING 97 MANAGING ORDERS 101 Placing Orders 101 Monitoring Orders 106 Orders Statistics 109

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CHARTS 117 Charting 117 Technical Indicators Overview 117 Charting Technical Indicators 118

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L

F

Figure 1 eBroker Home Page 10 Figure 2 Login Page 11 Figure 3 Error Message 1 for Login 11 Figure 4 Error Message 2 for Login 12 Figure 5 Password Reset 13 Figure 6 Welcome Page 14 Figure 7 Login to Ebroker 15 Figure 8 Ebroker Plus Downloads 16 Figure 9 Ebroker Plus Downloads 17 Figure 10 Login to Ebroker Plus 18 Figure 11 Exit from Ebroker Plus 19 Figure 12 Pricing Menu 20 Figure 13 Trading Menu 20 Figure 14 Management Menu 20 Figure 15 Language Menu 40 Figure 16 Workspaces Menu 40 Figure 17 Screen Settings Menu 42 Figure 18 Ticker Settings 46 Figure 19 Trading Ticker Settings 47 Figure 20 Chart Settings 48 Figure 21 Order Entry Settings‐fonts & Color Values 49 Figure 22 Order Entry Settings‐Default Values 50 Figure 23 Selecting View Columns 51 Figure 24 Sorting the View by Column Name 52 Figure 25 Reordering Columns 53 Figure 26 Grouping by Column Name 54 Figure 27 Screens Docking 55 Figure 28 Six Screens Docked in a View 56

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Figure 31 Screens Auto Hiding 59 Figure 32 Screens Linking 60 Figure 33 Scroll Menu 61 Figure 34 Market Status 62 Figure 35 Market Summary and Statistics 63 Figure 36 Full Market 64 Figure 37 Symbol Price Quote 67 Figure 38 Market Indices 68 Figure 39 Time and Sales 70 Figure 40 Top Symbols 72 Figure 41 Market Depth by Price 74 Figure 42 Market Depth by Order 76 Figure 43 Price Spectrum 78 Figure 44 Market Map 79 Figure 45 News and Announcements 81 Figure 46 Unread News 82 Figure 47 News Settings 83 Figure 48 Creating Watch List 85 Figure 49 Filtered Watch List 86 Figure 50 Selected Symbols Watch List 87 Figure 51 Conditional Watch List 88 Figure 52 Watch List 89 Figure 53 Trading Ticker 92 Figure 54 Pricing Ticker 93 Figure 55 Announcements Ticker 94 Figure 56 Execution Ticker 94 Figure 57 Order Transaction Details 96 Figure 58 Portfolio Positioning 97 Figure 59 Cash Details 99

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Figure 62 Order Monitor 106 Figure 63 Order Modification Confirmation 108 Figure 64 Confirm Cancellation 109 Figure 65 Order Statistics 110 Figure 66 Client Information 112 Figure 67 Markets Accounts 113 Figure 68 Cash Accounts 114 Figure 69 Delivery Channel 115 Figure 70 Charting 118 Figure 71 Example of Editing Technical Indicator 119 Figure 72 Using Technical Indicators 121 Figure 73 Editing the plotting 121 Figure 74 Editing Symbol/Technical Indicator on Chart 122

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P

REFACE

Ebroker Plus is a Web‐based application that acts as one of the channels to the stock market. This service requires registration by the user to be able to access the stock market information. It offers investors and shareholders unlimited real‐time market information. It shows full detailed information about companies' status, share price, change in price, daily lows and highs, as well as other categories, which help users take right decisions regarding their investments. Ebroker Plus also enables investors to create their watch lists. In addition to monitoring market performance of companies belonging to certain sector or watch list, users can place orders through Ebroker Plus. Modifying and deleting outstanding orders that have not yet been executed by the market is also accessible. Clients can view their portfolio and account information, manage their personal settings.

Purpose of This Document

The aim of this document is to instruct clients how to carry out the following tasks: • Manage market monitoring; • Manage watch lists; • Manage orders; • Manage portfolios; • Manage client’s personal settings.

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1

I

NTRODUCTION

System Overview

Ebroker Plus is a web‐based application that acts as one of the trading channels to the stock market. This service requires registration by the user to be able to access the stock market information and do trading transactions. It is offering investors unlimited real time market information. It shows full detailed information about companies' status, shares prices, changes in price, daily lows and highs, as well as other categories, which help users take the right decisions regarding their investments. Ebroker Plus enables users to create their own watch lists with the companies they are most interested in. It also offers some features and functions that suit a wide range of users needs. It displays the market depth information allows the user to watch orders of best bids and offers by price and order.

Ebroker Plus also enables users place orders, modify it, cancel it, suspend it, and monitor its status till it is executed. Users can manage their portfolios through the system. They can compare the different symbols in different markets at the same time (multi‐market) and plot it using charts and different technical indicators then they can perform many different transactions on any symbol. The system settings can be set as required by the user and it can open by default on the workspace that is mostly accessed and used by the user.

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To log on to your Ebroker Plus, first you have login to Ebroker using the RSA token 1. In the Login area, click the Login page link. The Login page opens. Click here to login

Figure 1: eBroker Home Page

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2. In the Login area, type your username in the Username text box, and then click Login. Figure 2: Login Page 3. If you are a new user and if the User ID is not activated, then you will receive the below message upon trying to login. Figure 3: Error Message 1 for Login

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4. Upon activation, Type your password in the Password text box. 5. Enter the number you received as the Token number on your mobile and then click on login. 6. You can navigate back to the Username page by clicking the Back button. 7. Once you click on login, the system will prompt you to change the password that you have received in your email. In the old password textbox, please enter your 8 digit password. Forget Password 1. If you enter a wrong user ID/password or Token number, you will receive below message. Your user ID and Token will be locked after 3 wrong attempts. Figure 4: Error Message 2 for Login 2. If your user ID is locked, please contact ENBDS Customer Care at 00971 4 3032233 to unlock the user Id. 3. ENBDS Customer Care will verify your details and will unlock the user ID. Once the user ID is unlocked, you will receive temp password on his/her registered email to change the password. Incase existing you forgot the password, please contact ENBDS Customer Care at 00971 4 3032233 to reset the password. 4. ENBDS Customer Care will verify the details and will send temporary password to your registered email Address.

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5. Once, you receive temporary password, you will be able to change password. 6. You may change your password, by following password policy given on the screen and then click on submit button. Figure 5: Password Reset

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7. When you log on to your Ebroker and after you change the password sign, your home page Displays information on your portfolio plus information on transactions you made from your last log off from Ebroker. 8. At the top of the page, information on the last date and time you logged on to your Ebroker appears. Number of unsuccessful attempts to log on to your Ebroker is also mentioned at the top of the page. Figure 6: Welcome Page Security Constraints on Ebroker • No shortcuts are enabled using the keyboard keys, for example: Ctrl + V don't paste on Ebroker. • No right‐click mouse options are enabled. • Ebroker sessions times out if the application remains idle for a specific period of time; this is to prevent session hijacking. When the session times out, the application routes you to the Login page where you need to log on again. • You can navigate back to your home page by clicking on Emirates NBD logo.

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Accessing Ebroker Plus link 1. Upon logging onto Ebroker, you will find a link for Ebroker Plus on the top of the page below your username. Click on the ‘Ebroker Plus’ link. Figure 7: Login to Ebroker

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2. Upon clicking on the Ebroker Plus link, a new window will open as shown below. The Ebroker Plus application will be downloaded for the first time. Figure 8: Ebroker Plus Downloads

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3. After download is completed, the user has to click on the ‘RUN’ button to proceed further. Figure 9: Ebroker Plus Downloads

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4. After running the application, the user will be able to see the Ebroker Plus screen as shown Below. Figure 10: Login to Ebroker Plus 5. Click OK. The system opens.

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To exit from Ebroker Plus:

To exit from Ebroker Plus, right click on the TradeNet‐X logo and click on exit. Figure 11: Exit from Ebroker Plus

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Ebroker Plus functions

To show the top menu, click at the top of the page. The menu items are categorized into

three categories: Pricing, Trading, and Management. Each category is divided into groups where menu items are grouped together according to their functionality. The menu items accessible to user are displayed based on the user name and password used for logging on which determine the user role. Figure 12: Pricing Menu Figure 13: Trading Menu Figure 14: Management Menu

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Hot Keys

You can use the hot keys as an alternative to the mouse when using Ebroker Plus. The provided hot keys would make it easier for you to interact with the application. You can open many screens using the hot keys. The screens, opened by hot keys, are populated with some data based on the screen from where it was opened; the selected screen when the hot key was pressed. For example, the Chart screen plots the symbol that was last selected in the screen that was opened when F10 was pressed. Screen Hot Key Buying an Order F1 Selling an Order F2 Portfolio Positioning F4 Market Depth by Price F5 Market Depth by Order F6 News/Announcements F7 Order Monitoring F8 Cancelling an Order F9 Charts F10 Modifying an Order F11

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RightClick Options

There is a way you may access certain required screens in the application or perform certain functions on a symbol while being on a certain screen, without having to close it and open another one. To do so, just select a symbol on the screen and right‐click it. The right‐click displays a menu where you can click any of its displayed options. The right‐ click options are available in most of the system screens. Mentioned below, the right‐click options available in the system, the description of each option, and the screens where this right‐click option is displayed. Right-click Option Description Screens Activate/Suspend Displays the activate/suspend order confirmation message. Click Yes to activate or suspend the order then click OK. This option is enabled only when the order status can be activated or suspended. For example, order can be activated if it is suspended and order can be suspended if it is partially executed. Order Monitoring

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Add Indicator Displays a list of technical

indicators. Select a

technical indicator to be added to the chart plotting.

The technical indicator

dialog box is displayed where you enter its related

fields. Refer to Charting

Chart

Add to Watch List

Displays the selected

symbol in a new watch list Full Market, Top Symbols,

Market Depth by Price, Market Depth by Order, Price Spectrum, Market Map

Add to Watch List Wizard

Displays the selected

symbol in the Watched Symbols list in the Create New Watch List dialog box. A name is suggested in the Watch List Name box. Full Market, Top Symbols,

Market Depth by Price, Market Depth by Order, Price Spectrum, Market Map

Cancel Order

Displays the Confirm

Cancellation message. Type your password then click Yes. Click OK when the order is cancelled. This option is enabled only when the order can be

cancelled, for example,

when the order is queued or partially executed. The option is disabled, for example, when the order is accepted or settled or cancelled.

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Charting Plots the selected symbol in

the Chart screen

Full Market, Market

Indices, Top Symbols, Market Depth by Price, Market Depth by Order, Price Spectrum, Market Map, Watch Lists, Portfolio Positioning

Copy Copies the row you select to an Excel sheet or a Notepad

Full Market, Market

Indices, Time and Sales, Top Symbols, Market Depth by Price, Market Depth by Order, Price Spectrum, News and Announcements, Watch Lists, Execution

Ticker, Indices

Performance, Security

Performance, Portfolio

Positioning, Custodian

Details, Cash Details, Order

Monitoring, Order

Statistics, Client information

Delete Selected Symbols

Deletes the selected

symbols from a watch list. Click Yes in the Confirm Deletion message.

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Delete Series/Indicator Deletes the selected added

indicator from the chart Chart

Delete Watch List Deletes the selected watch

list. Click Yes in the Confirm Deletion message.

Watch Lists

Edit Watch List Displays the Edit Watch List

dialog box where you can edit the watch list name, the selected symbols, and the conditions

Watch Lists

Export to Excel Exports the whole list to an

Excel sheet. Browse the location to save the file and type the file name then click Save.

Full Market, Market

Ticker, Indices

Monitoring, Order

Statistics, Client information

Fit Columns to ideal size Resizes the columns in the

screen to the best size

Full Market, Market

Indices, Time and Sales, Top

Symbols, News and

Announcements, Watch

Lists, Execution Ticker,

Indices, Performance,

Security Performance,

Portfolio Positioning,

Custodian Details, Cash Details, Order Monitoring,

Order Statistics, Client

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Fit Columns to Fit Window Resizes the columns in the

screen so that they are all

displayed within the

window size set.

Full Market, Market

Indices, Time and Sales, Top

Symbols, News and

Indices Performance,

Security

Positioning,

Custodian Details, Cash Details, Order Monitoring, Order Statistics, Client information

Market Depth by Order Displays the Market Depth

by Order (regular) screen for the selected symbol Full Market, Top Symbols,

Market Depth by Price, Price Spectrum, Market Map, Watch Lists, Portfolio Positioning

Market Depth by Order‐ Special

Displays the Market Depth by Order (special) screen for the selected symbol Full Market, Top Symbols,

Market Depth by Price, Price Spectrum, Market Map, Watch Lists, Portfolio Positioning

Market Depth by Price Displays the Market Depth

by Price screen for the selected symbol

Full Market, Top Symbols, Market Depth by Order, Price Spectrum, Market Map, Watch Lists, Portfolio Positioning

Modify Order Displays the selected order

entry to modify the order. This option is enabled only when the order can be

modified, for example:

when an order is queued. The option is disabled, for example, when the order is settled or accepted.

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News/Announcements

Displays the

News/Announcements screen that displays the announcements and news for the selected symbol Full Market, Top Symbols,

Market Depth by Price, Market Depth by Order, Price Spectrum, Market Map, Watch Lists, Portfolio Positioning,

Place Buy Order Displays the buy order

entry screen to place an order on the selected symbol

Full Market, Top Symbols, Market Depth by Price (applies to Offers only), Market Depth by Order (applies to Offers only), Price Spectrum (applies to Offers only), Market Map, Watch Lists, Portfolio Positioning

Place Order Displays the order entry

screen to place an order for the selected client Client information Place Sell Order Displays the sell order entry screen to place an order on the selected symbol

Full Market, Top Symbols, Market Depth by Price (applies to Bids only), Market Depth by Order (applies to Bids only), Price Spectrum (applies to Bids only), Market Map, Watch Lists, Portfolio Positioning

Price Quote Displays the Price Quote

screen that contains

information about the

selected symbol and a chart for it

Full Market, Top Symbols, Market Depth by Price, Market Depth by Order, Price Spectrum, Market Map, Watch Lists, Portfolio Positioning Price Spectrum Displays the Price Spectrum Screen for the selected symbol that displays its bids, offers, and prices Full Market, Top Symbols, Market Map, Watch Lists

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Print Prints the screen symbols. Select the printer then click Print.

Full Market, Market

Ticker, Indices

Monitoring, Order

Statistics, Client Search, Client information

Set Selection Type Determines whether to

select from the screen specific cells or select the entire row

Full Market, Market

Indices, Time and Sales, Top Symbols, Market Depth by Price, Market Depth by

Order, News and

Portfolio Positioning,

Custodian Details, Cash Details, Order Monitoring, Order Statistics, Client Search, Client information

Time & Sales Displays the Time & Sales

screen for the selected symbol to display all the trades on that symbol Full Market, Top Symbols,

Market Depth by Price, Market Depth by Order, Price Spectrum, Market Map, Watch Lists, Portfolio Positioning

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View Order

Displays the Order

Monitoring screen where the selected client orders are displayed

Client Search, Client

information

View Order Transaction Details

Displays the View Order Transaction Details screen that tracks the order status from initiation until the order is executed

Order Monitoring

View Portfolio

Displays the Portfolio

Positioning screen to display the selected client portfolio

Client Search, Client

information

Stock Market Terminologies

As a start, you need to know that the system tackles markets such as Dubai stock

market, and AbuDhabi stock market. Each market is divided into sectors; for

example: the banking sector, the oil & gas sector, and the telecommunications sector. Each sector has its own indices that indicate the sector status and symbols that are traded through the system. Symbols price can rise or fall or stay unchanged depending on the trades done. Orders are placed on symbols; so symbols can be bought or sold by placing buy or sell order through the system. The symbols that a client buys are placed in the client's portfolio. Accordingly, the client portfolio indicates the client current status and the trades the client can do.

The market open time is broken up into time slots called trading sessions. Some trading sessions are busiest than others as more than one market is opened during it and the trading is more active.

The table below, sorted alphabetically, lists the most common terminologies used in the stock market and what they mean. These terminologies are used extensively in the system screens and throughout the guide.

Terminology Definition

52 Weeks High The highest price at which a symbol was traded in

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52 Weeks Low The lowest price at which a symbol was traded in

the past 12 months, or 52 weeks.

Accepted Order Orders accepted in the system but not sent to the

market yet

Accumulated (Bid/Offer) The successive addition of bid/ offer quantities for a

certain symbol

Accumulated Volume by Price The successive addition of traded quantities for a

certain symbol on a certain price

Activate Order Changing the order status to active. To be able to

work on suspended order, you need to activate it first.

Allocated The quantity allocated, which is the quantity

available for the client to sell

Allocation In Transit This happens when the broker sends a request to

the Central Depositary System (CDS) for allocating certain product quantity but the request response is not received yet Available Allocation Stock The remaining quantity available for allocation from the owned products AON (All or None) All or none stock trades execute an order only if all the order shares are bought or sold. At Opening When the market opens Average Price A representative measure of a range of prices that

is calculated by taking the sum of the values and dividing it by the number of prices being examined.

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Bid/Bid Price The price a buyer is willing to pay for a symbol Bid Size The number of shares the investor is willing to purchase at the bid price Blocked The order amount of money that will be blocked

until the order is executed from market Buy Amount In Transit The amount of buy orders that are not executed yet Cancelled Order Orders that need to be cancelled from the market Change The change in the price of a symbol from the

previous trading day's close to the current day's close

Change % Price change over a period of time such as year‐to‐

date or past 12 months, which are commonly used time periods, and is generally computed as a percentage change

Change Direction Shows the direction of the difference between the

pervious last price value and the current price for symbols

or

Shows the direction of the difference between the pervious index value and the current index value for indices

The symbol or index may be rising (green) or falling (red) or unchanged (blue).

Closing Index An index's closing value on the preceding day of

trading

Closing Price A symbol's closing price on the preceding day of

trading

Cost The product average cost, in the product currency, multiplied by the quantity

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Cost (CCC) The product average cost, in the base currency of

the selected portfolio, multiplied by the quantity

Coverage Ratio It calculates the covered margin percentage of the

client. It is mainly calculated based on the available cash for the client against the available margin amount granted to the client.

Day (Good till Day) Good Till Day orders are orders that remain valid

only for one trading day (today).

Day Allocated Quantity The total quantity allocated today for a certain

product

Day Allocation In Transit The total quantity requested to be allocated today

for a certain product and is still waiting for the Central Depositary System (CDS) response

Delivery Channel The accessible channel for TradeNet system

(Ebroker)

Disclosure Volume The order quantity that the trader exposes in

market. It should be less than the actual quantity of the order. Executed Quantity The order quantity that the market executed Execution Time The time of the order execution Expired Order The order that reaches its expiration date/time FAK (Fill And Kill) An order that is executed to the possible extent and

the rest of the order balance, if there is any, is cancelled

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FOK (Fill Or Kill) An order that is either executed immediately and

completely (all the order amount) or not at all GTC (Good Till Cancel) An order to buy or sell a security at a set price that is active until the investor decides to cancel it or the trade is executed GTD (Good Till Date) An order that will remain active until the expiration date set by the trader GTM (Good Till Month) An order that will remain active till the last trading day in the current month GTT (Good Till Time) An order that will remain active till the expiration

time set by the trader GTW (Good Till Week) An order that will remain active till the last trading day in the current week High Price The highest price for the product during the trading session Hit Order Sell order that depends on the entered order

amount neither the quantity nor the price Holding Value The symbol's value, which is the owned quantity multiplied by the symbol's market price Index Current Value The most recently published value of an underlying

symbols rate that is used to calculate the current payment index Initial /Open Index Value (Today's Initial Value) The price that the product/index starts with at the start of the trading session Initiated Order The created order in the system and not yet

accepted

In Transfer The number of holdings that the user has

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Last Price The last price used in an order for a certain symbol Last Trade QTY The last executed quantity for a certain symbol Last Trade Time The last time of execution Limit Order The order that the trade must enter a price for Low Price The lowest price for the product during the trading session Marginable Value The value from portfolio value used in margin

trading

Market Capitalization The total market value of a company's outstanding

shares. Market capitalization is calculated by multiplying a company's outstanding shares by the current market price of one share. Market Default The market default special term Market Order The order that will be placed with the market price Market Outstanding The orders that are still outstanding (not executed) in market (placed for example) Market Value The symbol market price, in the symbol currency,

multiplied by the owned quantity from this symbol

Market Value (CCC) The symbol market price, in the base currency of

the selected portfolio, multiplied by the owned quantity from this symbol

MB (Minimum Block) A minimum block fill condition stipulates a

minimum number of shares that must be bought or sold every time the order is filled. However, if any remaining volume is less than the minimum block amount, the order is queued as an All or None (AON) order

MF (Minimum Fill) The minimum fill amount of shares specified in the

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the order is traded. After the initial trade, the market automatically rolls‐in the remaining quantity and the remaining quantity order is queued into the market as a default market order MID The average between the bid price and the ask price NAT It is the bid price when selling and the ask price

(offer)when buying

Net Change The difference between the closing price of a

symbol on the day's trading and the previous day's closing price Net Position Active The amount (value) for all orders Net Position Executed The amount (value) for executed orders only Offer/Offer Price The price a seller is willing to receive for a symbol Offer Size The number of shares the investor is willing to sell

at the offer price

Open Index The value the index starts with at the beginning of

the trading session

Open Price The price at which a symbol first trades upon the

opening of an exchange on a given trading day

Order Amount The order price multiplied by the order quantity

Outsell Units Same Day The quantity of outstanding (not executed yet) sell

orders that are marked as same day Outstanding Buy Amount The amount of the buy orders that are still outstanding in market (not executed yet) Outstanding Buy Orders The amount of the buy orders that are still outstanding in market (not executed yet) Outstanding Buy Units Number of shares (quantity) of the buy orders that

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are still outstanding in the market

Partially Executed Order The order that part of its units are executed in

market

Partially Executed Order ‐

Cancelled The order that part of its units are to be executed in market but has been cancelled Partially Executed Order ‐ Expired The order that part of its units are to be executed in market but has been expired

Partially Executed Order ‐

Suspended The order that part of its units are to be executed in market but has been suspended Placed Order The order that is placed in market but not yet executed Pledged The number of pledged products in the client

portfolio

Portfolio Value The summation of (each product price multiplied by

the number of holdings of this product) and (the client cash)

Previous Closed A symbol's closing price on the preceding day of

trading

Price Book Ratio (PBR) A ratio used to compare a symbol's market value to

its book value. It is calculated by dividing the current closing price of the stock by the latest quarter's book value per share. Price/Earnings Ratio (PER) A valuation ratio of a company's current share price compared to its per‐share earnings Purchase Power The money amount of credit available to a

customer to buy additional securities against the existing marginable securities in the brokerage account

Queued Order The order that is queued in the system, waiting to

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Ratio (offer/bid) The ratio between the total number of shares

offered to the total number of shares bid Ready for Placement Order The status between being queued and placed ( sending the order to market) Rejected Order The order rejected in the system or by market Remaining Quantity The unexecuted quantity for a partially executed order Sent to Market Order The order placed in market Settled Order The order that is executed in market and

accordingly, the client cash is adjusted Splits Number of orders Suspended by Market Order The order that is suspended by market, not by the system Symbols Down The number of symbols that their values are decreasing in a market trading session Symbols Traded The number of traded symbols in a market trading session Symbols Unchanged The number of symbols that their values didn't change (stable) in a market trading session Symbols Up The number of symbols that their values are increasing in a market trading session Take Order Buy orders that depend on the entered order

amount, neither the quantity nor the price

Tolerance High The upper tolerance of the product price

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Tolerance Low The lower (down) tolerance of the product price Total Bid Qty The accumulated quantity for the bid orders Total Buy/Sell Value Active The total value for all buy and sell orders Total Buy/Sell Value Executed The total value for all buy and sell executed orders Total Buy/Sell Quantity Active The total quantity of all buy and sell orders Total Buy/Sell Quantity Executed The total executed quantity for all buy and sell orders Total Offer Qty The accumulated quantity for the offer orders Total Trades/ No. of Trades The total number of trades done Total Value The total amount of all trades Total Volume (Volume Traded) The total quantity for all trades Trade Amount The summation of trade prices multiplied by trade

quantity for all trades Trade Price The price based on which the trade is done Trade Qty The quantity based on which the trade is done Turnover The number of shares traded for a period as a

percentage of the total shares in a portfolio or of an exchange

Unrealized Gain/Loss An unrealized loss occurs when a stock decreases

after an investor buys it but yet has to sell it. If the stock rose back above the original price, then the investor would have an unrealized gain in the product currency or in other words, the difference between the market value and cost value

Unrealized Gain/Loss (CCC) An unrealized loss occurs when a stock decreases

after an investor buys it, but yet has to sell it. If the stock rose back above the original price, then the

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investor would have an unrealized gain in the base currency of the portfolio or in other words, the difference between the market value and cost value Unsettled Buy In The executed but unsettled buy units which are in‐ holdings Unsettled Buy Out The executed but unsettled buy units which are out‐holdings Unsettled Buy Units The executed but unsettled buy units Unsettled Sell Units The executed but unsettled sell units Yield It refers to the interest or dividends received from a symbol and is usually expressed annually as a percentage based on the investment's cost

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2

M

ANAGING

S

ETTINGS

Setting Language

The Language Setting feature enables the user to set the language of the system interface. The interface numbers are set by default according to the interface language. So, the English interface displays English numbers while the Arabic interface displays Arabic numbers. To set the interface language: Figure 15: Language Menu 1. From the settings menu, select Language. The languages menu is displayed.

2. Click the language you want to set as the default language of the interface, either English or Arabic. The interface language is changed to the language you selected. To set the Arabic interface numbers to English numerals: 1. From the settings menu, select the languages menu is displayed.

2. Click The number are displayed in English in the Arabic interface. s

Managing Workspaces

A workspace is the view that the user creates to facilitate accessing the screens mostly used by the user. It allows the user to save the changes the user made to the current view in order to be able to use it the next logon time. Saving the workspace implies saving the whole view: the displayed screens, their positions, sizes, colors, and content. You can open more than one workspace at the same time. The user can save changes to a current workspace or reset the workspace or restore it to default.

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To save changes to a workspace: • On the menu bar, left click on the TradeNetX logo, select Workspace, and click Save. The current workspace changes are saved. To restore the current workspace to default: • On the menu bar, left click on the TradeNetX logo, select Workspace, and click Restore Workspace to Default. The workspace is restored to the last saved workspace. To reset a workspace: • On the menu bar, left click on the TradeNetX logo, select Workspace, and c l i c k Reset Workspace. The workspace is reset to the factory workspace.

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Screen Settings

These settings are related to the screens. Each screen has its own settings depending on what it displays. The table below lists all the settings in the different screens. To access the screen settings, click at the top right of the screen. The settings ribbon is displayed at the bottom of the screen. Another way to access the settings is to click at the top left of the screen. A menu is displayed. Click Settings. The settings ribbon is displayed at the bottom of the screen. Figure 17: Screen Settings Menu

To save the settings as the default settings so that it is applied automatically on any

screen, click at the top left of the screen then from the menu click Save Settings As Default. To restore the settings to the last saved settings, click at the top left of the screen then from the menu click Restore Default Settings. To reset the settings to the original factory settings, click Reset Settings. Screen Settings Description Screens Auto Scroll Scrolls automatically on the

symbols list highlighting each row consecutively. To enable the auto scroll, select the Auto Full Market, Watch Lists

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Scroll check box. To determine the auto scroll speed, move the slider to the right to increase the scroll speed

Bid Background The background color of the

bids column. Select from the list the required color or click Advanced to specify the color degrees

Price Spectrum

Bid Color The color of the bids columns.

Select from the list the

required color or click

Advanced to specify the color degrees

Full Market, Market Depth by Price, Market Depth by Order, Watch Lists

Bid Ratio The color of the ratios

displayed in the bids columns. Select from the list the

Price Spectrum

Buy The color of the buy orders. Select from the list the

Execution Ticker, Order Monitoring

Font Size The size of the font used on

the screen. Select the required font size from the list

Full Market, Market

Indices, Time and Sales, Top Symbols, Market Depth by Price, Market Depth by Order, Price Spectrum, Market Map, News and Announcements, Watch Lists, Execution Ticker,

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Details, Order Monitoring,

Order Statistics, Client

Search, Client information

Font The type of the font used on the screen. Select the required font type from the list

Full Market, Market

Indices, Time and Sales, Top Symbols, Market Depth by Price, Market Depth by Order, Price Spectrum, Market Map, News and Announcements, Watch Lists, Execution Ticker,

Custodian Details, Cash Details, Order Monitoring, Order Statistics, Client Search, Client information

Invalid Symbols The color of the invalid

symbols among all displayed Market Map

Offer Background The background color of the

offers column. Select from the list the required color or click Advanced to specify the color degrees

Price Spectrum

Offer Color The color of the offers

columns. Select from the list the required color or click Advanced to specify the color degrees

Full Market, Market Depth by Price, Market Depth by Order, Watch Lists

Offer Ratio The color of the ratios

displayed in the offers

columns. Select from the list the required color or click Advanced to specify the color degrees

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Selected View Color The color of the column

representing the view selected from the filter fields

Top Symbols

Sell The color of the sell orders. Select from the list the

Execution Ticker, Order Monitoring

Start Color/End Color The colors grading of the

symbols displayed in ascending or descending order according to specific filter parameter selected. The color grading starts from the start color and grades to the end color. Select from the list the required color or click Advanced to specify the color degrees Market Map

Ticker Settings

These settings are related to tickers: Pricing Ticker, Trading Ticker, and Announcements Tickers. The ticker settings are accessed in the same way as the screen settings, through

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To set the ticker settings: Figure 18: Ticker Settings 1. In the Ticker Settings dialog box, from the Watch List list, select the watch list that the ticker will display information about its symbols. 2. From the Market list, select the market from which symbols will be displayed in the ticker. 3. From the Trading Session list, select the trading session the ticker will be displaying. 4. From the Sectors list, select the sector the ticker will be displaying its symbols.

5. From the Portfolio list, select the portfolio of the previously selected client from which symbols will be displayed by the ticker.

6. Move the Ticker Speed slider to the right to increase the ticker speed.

All the tickers have the same settings except that the trading ticker has two more extra fields as follows:

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Figure 19: Trading Ticker Settings

8. In the Max Queue Delay Time in Secs box, select the maximum delay time to display the ticker information.

9. From the Trading Ticker Mode, select what information to display about the symbols in the ticker by clicking either Actual Feed or Latest Price or Accumulated Volume by Price. 10. After you set the ticker settings, you can do any of the following: • To save the settings as the default settings, click Save as Defaults • To load the last saved settings, click Load Defaults • To reset the settings to the original factory settings, click Reset Settings 11. Click Close. NOTES • If the information to be displayed in the ticker is actual feed, then the market feed is taken as it is and displayed in the ticker. • If the information to be displayed in the ticker is latest price, then the market feed is filtered to show the latest trade per product.

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• If the information to be displayed in the ticker is accumulated volume by price, then the market feed displays the price and the accumulated volume and notifies the user with the volume accu ulation update for this product. m

Charts Settings

These settings are related to charts plotting. The charts settings are accessed in the

same way as the screen settings, through clicking or in the Chart screen.

To set the charts settings: Figure 20: Chart Settings 1. In the Chart Settings dialog box, from the Background Color, select the color of the background on which charts are plotted. 2. To view the box that displays the plotted symbol trading information as you point at different times in the chart, select the Tick Box check box.

3. To display the horizontal and vertical lines that intersect as you move at different plotting points in the chart, select the Cross Hairs check box.

4. From the Cross Hairs Color list, select the color of the cross hairs.

5. Move the Cross Hairs Opacity slider to the right to increase the opacity of the cross hairs.

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7. Move the Grid Lines Opacity slider to the right to increase the opacity of the grid lines. 8. From the Grid Lines Co or list, select the color of the grid lines. l

Orders Settings

9. Click Close.

These settings are related to order entry. The order settings set the fonts, colors, and default values. The orders settings are accessed in the same way as the screen settings,

through clicking or in the Order Entry screen.

To set the order settings: Figure 21: Order Entry Settings‐fonts & Color Values 1. In the Order Entry Settings dialog box, click the Fonts & Colors Values tab. 2. From the Font (English) list, select the font type used in English. 3. From the Font Size (English) list, select the font size used in English. 4. From the Font (Arabic) list, select the font type used in English. 5. From the Font Size (Arabic) list, select the font size used in English. 6. From the Color (Buy Order) list, select the color of the buy order screen background. 7. From the Color (Sell Order) list, select the color of the sell order screen background. 8. Click the Default Values tab.

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Figure 22: Order Entry Settings‐Default Values 9. From the Order Type (Buy) list, select the default value of the buy order either Limit Order or Market Order or Take Order. Refer to Placing Orders. 10. From the Order Type (Sell) list, select the default value of the sell order either Limit Order or Market Order or Take Order. Refer to Placing Orders.

11. From the Good Till list, select the period for which the order lasts. For example, Good Till Day. Refer to Placing Orders.

12. From the Fill Term list, select the terms upon which the order is executed. For

example, All or Non (AON). Refer to Placing Orders. 13. Click OK. NOTE • To cancel the order entry ettings, click Cancel. s

Usability Settings

There are a lot of usability settings that facilitates the system usage for the user. These usability settings mainly concern the system views; how a user displays many views at the same time and what to display in these views. These settings apply to the system screens described later.

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Filtering

Filters are added in most of the screens to filter the view by specific parameters. You can either display the filters or display the screen as a view only; without fields selection.

To display the screen filters, click at the top right of the screen. The screen filters are

displayed at the top of the view. Another way to access the filters is to click at the

top left of the screen. A menu is displayed. Click Filter. The screen filters are displayed at the top of the view. Each screen has its own filt rs according to its view content. Filters will be discussed in details with its screens in th following chapters. e e

Selecting Columns

Figure 23: Selecting View Columns

You can select the columns to display in a view. To select specific columns in a view, click the column header. A list of all available columns is displayed. Select the check boxes corresponding to the columns to display. The selected columns are displayed in the view while the columns corresponding to the cleared check boxes are removed from the view.

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Sorting Rows

Figure 24: Sorting the View by Column Name You can sort the view rows by any of the columns fields. To sort the view by a specific column field, click that column header. The rows in the view are sorted accordingly.

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Reordering Columns

Figure 25: Reordering Columns You can switch the columns in the view to change their order. To move a column before or after anoth r one, drag that column header to the location required using the drag‐ and‐drop oper tion. The view is rearranged accordingly. e a

Grouping

You can restructure the view by creating a hierarchy using the columns in the view. Using the drag‐and‐drop operation, you can change the view to be a node tree structure.

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To group the information displayed in the view by a certain field: Figure 26: Grouping by Column Name 1. Click at the top right of the view. An area below the filters is displayed where the message "Drag a column header here to group by that column" is written. 2. Drag the column header, under which information is required to be grouped, to that area. The rows in the view are categorized by that column field where the column field is the category and its related information is branched from it in each row. 3. To branch another category from that selected, drag another column header next to the previously selected one. 4. Repeat the same action to add more than one category. Each time, the information in the view is rearranged accordingly as categories, subcategories, and branches.

5. To collapse the related information of any category in the view, click the

corresponding arrow . The category information is collapsed.

6. To expand the related information of any category in the view, click the

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NOTE • To remove any category from the node tree created, drag it from the area under the filters to he view again. t

Docking

You can dock the screens so that the view contains more than one opened screen at the same time. This enables you monitor different markets trades at the same time, monitor symbols status while placing orders, and many other capabilities. To ensure a screen can be docked, right‐click the screen header. A menu is displayed. Select Dockable. Figure 27: Screens Docking

To dock a screen, drag the screen header to any of the four side arrows displayed on

the screen . • If you drag the screen to the left arrow, the screen is placed in the left half of the view. • If you drag the screen to the right arrow, the screen is placed in the right half of the view. • If you drag the screen to the top arrow, the screen is placed in the top half of the view. • If you drag the screen to the bottom arrow, the screen is placed in the bottom half of the view.

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When the screen is dragged to the location of another screen, the arrows are displayed as . • If you drag the screen to the left arrow, the screen is placed to the left of the already existing screen.

• If you drag the screen to the right arrow, the screen is placed to the right of the already existing screen. • If you drag the screen to the top arrow, the screen is placed to the top of the already existing screen. • If you drag the screen to the bottom arrow, the screen is placed to the bottom of the already existing screen.

Tabbing

Figure 28: Six Screens Docked in a View In case you are opening many screens in the view and you need to place more than one screen at the same location, you can then use the tabbing feature. More than one

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screen can be placed at the same location in the view and a tab is displayed at the bottom ribbon of the screen for each of them.

Figure 29: Screens Tabbing

To place a screen at the same location of another screen, drag the screen header to the

middle square in the arrows displayed on required location . Two tabs

are displayed at the bottom ribbon. The tab of the current displayed screen on the top is in white while the other tab is highlighted when you point at it. When you click the other tab, its related screen is displayed on the top. You can repeat to tab other screens. A tab is added for each newly added screen.

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To detach a creen from its overlapping location with other screens, double‐click its tab. The screen f ats on the other screens in the view. s lo

Floating

You can let a screen float on another so that it appears on top of all other opened screens. To let a screen float, right‐click the screen header. A menu is displayed. Select Floating. Figure 30: Floating Screen A floating screen can be resized by stretching the screen borders using the arrow You can also drag the screen to any location, even outside the view area borders, to be on top of menu bar for example.

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Hiding/Auto Hiding

Figure 31: Screens Auto Hiding You can auto hide a screen by clicking at the top right of the screen. The screen then

is collapsed and a side tab, showing the screen name, is displayed instead. When you point at the side tab, the screen slides in the view. To auto hide the screen again, click in any area in the view outside this screen. Another way to enable the auto hiding is to right‐click the screen header. A menu is displayed. Select Auto Hide. You can auto hide more than one screen. In this case, screen tabs are displayed for each screen. To display any of the hidden screens, just point to its tab. To cancel the auto hiding, click at the top right of the screen or right‐click the screen header then clear the Auto Hide selection. NOTE • The auto hiding is not enabled in case the screen is floating

To hide a screen, right‐click the screen header. A menu is displayed. Select Hide. The screen disappears.

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Linking

You can link more than one screen so that when you select a symbol in a screen, it is reflected in the other screens. For example; if you select a symbol from the Top Symbols list screen, the same symbol is reflected in the Symbol box in the Market Depth screen and the Price Spectrum screen and its related information. Linking is done through colors. To link more than a screen together, select the same linking color for these screens. Figure 32: Screens Linking To link several screens together, click at the top right of the screen. A menu of colors is displayed. Click the linking color. The selected color is displayed at the top right of the screen instead of the linking symbol. Also, the screen is framed with the selected color.

Repeat the same steps for all the screens required to be linked together, selecting the same color from each screen.

Linking allows you monitor the same symbol in different screens, displaying different information about it in each screen, while trading on it in the order entry screen. It makes it easier for users interested in certain symbols to monitor the symbols they are interested in without having to select it, from each screen, each time they run the system.

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Scrolling

There are many scrolling options in a screen. To display the scrolling options menu, right‐click the scroll bar in the screen. Figure 33: Scroll Menu • To scroll to the selected row, select the row then click Scroll Here. • To scroll to the top of the screen, click Top. • To scroll to the bottom of the screen, click Bottom. • To scroll many rows to the top, click Page Up. • To scroll many rows to the bottom, click Page Down. • To scroll few rows to the top, click Scroll Up. • To scroll few rows to the bottom, click Scroll Down.

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3

M

ARKET

A

CTIVITY

Market Status

The Market Status ticker displays the status of the market you select and information about it. Figure 34: Market Status To display the market status: 1. From the Pricing menu, click Market Status. The Market Status ticker is displayed. 2. Select the required market to display its status. 3. Select the market related index. The ticker displays the following: • Market Status (Opened/ Closed/ Pre Open/ Pre Close) • Index Current Value • Change Direction • Index Net Change as Number (+/‐) • Index Net Change as % (+/‐) • Number of Trades • Total Volume • Turnover • The current date and time in the selected market

Market Summary

The Market Summary screen displays the summary of the main market index in the selected market.

CONTENTS PREFACE INTRODUCTION MANAGING SETTINGS

User Guide

L

F

P

REFACE

Purpose of This Document

1

I

NTRODUCTION

System Overview

To exit from Ebroker Plus:

Ebroker Plus functions

Hot Keys

Right­Click Options

Stock Market Terminologies

2

M

ANAGING

S

ETTINGS

Setting Language

Managing Workspaces

Screen Settings

Ticker Settings

Charts Settings

Orders Settings

Usability Settings

Filtering

Selecting Columns

Sorting Rows

Reordering Columns

Grouping

Docking

Tabbing

Floating

Hiding/Auto Hiding

Linking

Scrolling

3

M

ARKET

A

CTIVITY

Market Status

Market Summary

RightClick Options