Singtel Business
Product Factsheet
Managed Defense Services
Management of Multi-OS
Smart Devices Made Simple.
A smart solution that enables companies to secure, control and manage
corporate data on mobile devices. Compatible with all leading mobile OS
platforms and independent of location and mobile network, Singtel MDM
facilitates the seamless control of mobile devices globally.
Singtel Business
Product Factsheet
Mobility Device Manager
Managing The Needs of a Mobile Workforce
Mobility Device Manager (MDM)
Today’s employees bring their own smart devices to work to access emails, apps and data on-the-go. A mobile workforce has clear benefits for your enterprise, providing faster responses and improved productivity. However, IT heads today grapple with the complex challenge of managing multiple users with different OS.
With Singtel’s Mobility Device Manager, we provide a simple solution to help address Mobile IT concerns.
MDM Makes Device Management Simple
Singtel MDM Solution is a managed service that can be deployed in the cloud or on your premises: • Monthly subscription service
• Available for small and medium enterprises (from as low as 25 licenses) • Available for large and multi-national corporations
Features
Challenges
Low security leading to potential data breaches No secure platform to deploy and manage apps
Complex management of multi-OS, devices and users
Multiple source providers
Employees accessing corporate data via their personal smart device
Benefits of MDM
Reduce risk of data breaches Secure app storefront Simplify management process One-stop convenience
Employees can use personal smart devices for work purposes leading to savings on purchasing of devices
Value Proposition
Secure
Control Manage Reduce
Singtel MDM is powered by leading MDM providers, MobileIron and AirWatch.
Device security
Over-The-Air provisioning (OTA) Apps management
Device inventory tracking Telecoms management Self-service portal
• Lock, locate and wipe data from compromised devices
• Execute mobile security policies and restrict access to features such as camera, screen capture and more
• Configure and deploy IT security measures remotely • Secure deployment of enterprise and public mobile apps • Control installed mobile apps
• Track devices across different operating systems via a single portal regardless of the user’s telco service provider
• Control your organisation’s roaming expenditure with threshold alerts for users • Overview of data and voice usage
A Smart Solution for Everyone
Note: Some benefits are mobile OS specific. IT managers
Remotely erase data on misplaced/stolen devices
Act on helpdesk requests remotely
Centralised OTA management and configuration of devices
Reduced number of corporate devices to be managed with BYOD
Gather detailed, real-time information on roaming quantity, quality and usage patterns Develop usage scenarios to forecast expenditure
Cost savings from allowing the use of personal devices for work
Access the Self-Service Portal to locate lost phones
Remotely erase data on misplaced/stolen devices
Receive troubleshooting help via the portal
Review usage statistics and patterns Marketing and sales managers
Securely deploy sales and marketing resources to staff through an enterprise app store
Finance managers End-users
Control Manage Reduce Secure
Choosing Singtel as Your Preferred Enterprise Managed Mobility Services
Partner
Singtel is a one-stop experience provider for all your enterprise mobility needs, giving organisations the benefits of: Widest coverage in Asia Pacific
Singtel has a comprehensive footprint in Asia Pacific through our associates, Bridge Alliance and strategic partners. One-stop convenience and experience
Singtel provides one-stop procurement, contract negotiation services, and a single Master Service Agreement (MSA) - helping our customers to get the best plans and save considerable time and resources.
Innovative service offerings
Singtel offers innovative solutions for various verticals and a full suite of managed mobility services to meet your needs.
Cost savings
Singtel helps you save and manage costs via our differentiated roaming offerings and innovative management tools. Consultancy
Singtel has garnered a deep understanding of the ICT landscape in Asia Pacific market. This includes best practices and technological know-how that can help you drive business growth.
Technical Specifications
Asset management Device inventory Device details Ownership status Send message Group managementDevice registration – per device Device registration - self service
Security
Lock Unlock Full wipe Corporate wipe
Encryption policy (int. storage) encryption policy (SD card) password policy
Compromised detection Locate
Compliance actions
Alert via Event Center Quarantine Block ActiveSync Over-The-Air provisioning Email Wi-Fi VPN Certificates Device restrictions Web browser settings On-device inventory Calendars & contacts
App management
App distribution library App control policy On-device inventory Install
Uninstall
Prevent app backup
Email access control
Device inventory Device details Allow/block Wipe Register Telecoms
International roaming alert Threshold alerts
Telecoms usage
Content management
Secure document distribution Email attachment control
Self service portal
Register De-register Lock Wipe App management Android Yes Yes Yes Yes Yes Yes Yes Android Yes Yes Yes Yes Partial Partial Yes Yes Yes Android Yes -Yes Android Yes Yes Yes Partial Yes Yes Yes Yes Android Yes Yes Yes Yes Yes -Android Yes Yes Yes Yes Yes Android Yes Yes Yes Android -Yes Android Yes Yes Yes Yes Yes BlackBerry† Yes Yes Yes Yes Yes Yes Yes BlackBerry Yes -Yes Yes -Yes Yes Yes BlackBerry Yes -N/A BlackBerry N/A N/A N/A N/A N/A N/A N/A N/A BlackBerry Yes Yes Yes Yes Yes -BlackBerry N/A N/A N/A N/A N/A BlackBerry Yes Yes Yes* BlackBerry Yes Yes BlackBerry Yes No Yes Yes Yes iOS4 + Yes Yes Yes Yes Yes Yes Yes iOS4 + Yes Yes Yes Yes Yes N/A Yes Yes -iOS4 + Yes Yes Yes iOS4 + Yes Yes Yes Yes Yes Yes Yes Yes iOS4 + Yes Yes Yes Yes Yes Yes iOS4 + Yes Yes Yes Yes Yes iOS4 + Yes Partial Yes iOS4 + -Yes iOS4 + Yes Yes Yes Yes -WM6.x Yes Yes Yes Yes Yes Yes -WM6.x Yes -Yes Yes 6.1 and later Yes Yes Yes Yes WM6.x Yes -Yes WM6.x Yes Yes Yes Yes Yes Yes Yes Yes WM6.x Yes Yes Yes Yes Yes -WM6.x Yes Yes Yes Yes Yes WM6.x Yes Yes Yes WM6.x Yes Yes WM6.x Yes Yes Yes Yes Yes WP7 -WP7 -Yes -Yes -WP7 -WP7 -WP7 -WP7 Yes Yes Yes Yes -WP7 -WP7 -WP7 -Supported Platforms
• Android 2.2 and higher • BlackBerry 4.2.1 and higher • iOS versions 3.0 and higher
• Symbian 3rd Edition, base, FP1, FP2, 5th generation • Windows Mobile 5, 6, 6.1, 6.5
• Windows Phone 7 (Support for Windows Phone 8 will be released at a later date) * Features may differ for different OS versions. Please contact g-singtelemm@singtel.com or contact your Singtel Account Manager.
Integration with the BlackBerry Enterprise Server is required. †
MAR 2015
Copyright © 2015 Singapore Telecommunications Ltd (CRN:199201624D). All rights reserved. All other trademarks mentioned in this document are the property of their respective owners.
www.singtel.com/mdm g-singtelemm@singtel.com Contact your Account Manager For more information
Awards
Asia Business Continuity Awards (ABCA) 2014
NCS - Business Continuity Provider of the Year
Computerworld Readers Choice Awards 2014
Singtel Managed Connectivity and Managed Services
Computerworld Readers Choice Awards 2014
Singtel EXPAN Hosting Services
NetworkWorld Asia - Information Management Award
Best in Security-as-a-Service (2012-2014) Disaster Recovery & Business Continuity (2014)
NetworkWorld Asia - Readers Choice Award
Best Managed Services (2008, 2009, 2010, 2011, 2012) Managed Security Services (2014)
Managed Infrastructure Services (2013, 2014)
