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sciebo die Campuscloud für NRW The Academic NRW Cloud Storage Service

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4.3.2015

Holger Angenent

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> What is sciebo

•• sciebo is the brand name, short for science box

•• Sync and share service for universities and universities of applied

sciences in North Rhine Westphalia

•• Up to 500,000 users in NRW (if all 30 universities and applied

universities participate)

•• It is organized as a consortium of all participants with the University

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> Content

Setup

User Management Working with sciebo Monitoring

User Adaptation and Feedback Problems

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> Scenario and Software

•• Started in February 2015 with12 institutions

•• 30 GB/user with the possibility to increase the quota for the

employees up to 500 GB (planned)

•• Project boxes for groups (500 GB - 2 TB)

•• ownCloud 7 Enterprise

•• RedHat 6, later RedHat 7 (when GPFS support is available)

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> Hardware

•• Storage: 5 PB at three sites (3 PB in Muenster, 1 PB in Essen and

1 PB in Bonn)

•• Filesystem: GPFS with declustered RAID and triple parity

•• Application servers: 16 IBM NeXtScale nx360 M4 (16 cores) for

ownCloud per site

•• Database: 4 IBM System x3650 M4 with 6 800 GB SSD (RAID

10) per site

•• Loadbalancers: 2 Linux machines per site (LVS with keepalive)

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> Three Sites

•• One ownCloud installation per institution

•• No replication of user data between the sites

•• Sharing between institutions via the server to server sharing

(ownCloud 7)

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> Naming Scheme

•• UserID are composed as username@institution

•• Individual addresses for each institution (e.g.

rwth-aachen.sciebo.de) Pro:

•• Migration of institutions between sites possible •

•• Users do not need to know their corresponding site

Con:

•• ownCloud wants us to deliver a single servername for the mobile

client

Possible solution:

•• Identication of the servername in the clients via the unique userID

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> User Management

•• Users register at www.sciebo.de via DFN-AAI for the service

•• An account is created in a central LDAP server

•• A separate password is set •

•• The LDAP is replicated to every owncloud application server

•• After six months, the user will be asked to reregister •

•• After 12 months, the account will be locked

•• After 15 months, the account will be deleted

⇒One is able to access the service at least six months after

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> Sharing

•• Displayname is composed of common name and sciebo-uid:

Mustermann, Max (maxid@uni-muenster.de)

•• Autocompletion deactivated

•• sciebo-uid is used for sharing •

•• If entered completely, name is shown

Pro:

•• Privacy •

•• Better control of shares

Con:

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> Support concept

•• First level support by each institution •

•• Second level support by sciebo team

•• Third level support by ownCloud

•• On www.sciebo.de there is documentation and FAQ (work in

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> User feedback

•• Many happy users

•• Users from other sites asking for joining sciebo •

•• First sites asking to join sciebo •

•• Demand for owncloud-extensions like calendar and editor

•• Some security issues •

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> Problems

•• At day one out-time of site Bonn: Session data were written to a

slow lesystem

•• Special WebDAV-Clients seem to disturb ownCloud

•• Besides from that, only single machines have failed without impact

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> To Do

•• Project boxes •

•• Increase quota for employees

•• Self-service tools (increase quota, delete account,...) •

•• Status reports for users •

•• Learnweb Integration

•• Addressbook

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>

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