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Getting Started Guide
Remote Desktop for Mobiles software consists of two components: the desktop part and the client module.
The desktop part (RDM+ local service) should be installed on the remote computer. The client module should be installed on your mobile device.
To work with your computer through the mobile device, you should install both these components.
1.
Installing the client module on the phone
You may download the client directly to your mobile device. The WAP download location is:
wap.shapeservices.com
Open the page Download and choose right client module for your device.
I f for some reason you can't download the client module directly, or error occurs at download, you may download files from our site. Open the page Download in your computer browser:
www.rdmplus.com/rdm/java/download.html
2.
Starting the client
I f the client is completely installed on your mobile phone and works properly, you will see the title screen at startup.
To be able to connect to your computer through mobile phone, you should configure access to the I nternet for third-party applications. As a rule, you should make right settings for access point name (APN) in data service settings on the mobile phone.
Most mobile networks offer two different APNs: one for full I nternet connection and another that is a more limited set, often used for WAP only. You should configure APN for full I nternet
access. I nternet APN is used by third-party applications which needs direct I nternet access (such as various messengers, web browsers, email clients, etc.) or when you use mobile phone as modem to access Internet from your PC.
You can get to know the specific I nternet APN settings for your mobile phone from support service of your mobile network operator. We recommend you precise the following: which tariff plan is optimal for using third-party applications, and which settings are proper for working with full Internet access through TCP/ I P connection. If it is problematic to connect via TCP/ I P connection type, please select HTTP connection type in Setup section.
3.
Registration and trial
After the first launch of RDM+ you will be asked to insert the license code, which you have received with the purchase of the program. Please, insert the license code into corresponding field and select Register from menu.
If you want to use RDM+ in trial mode, choose Try from the menu.
4.
Connecting to the demo computer
When the client is installed and all data service settings are made completely, at first you may try to connect to our demo computer. With our demo computer you can make sure that the client works on your mobile device properly and all data service settings were configured correctly.
The demo computer entry is already added into the client address book by default. I f not, you can add the computer number "10-000-000" to address book of the client and specify the account name as "demo". No password is required.
Choose the menu item Connect for connection to the demo computer. I f you connect to demo computer successfully, the remote desktop will be shown.
The demo computer works in demo mode. I t only shows the work with the remote desktop and displays several examples of to execute management commands. The complete list of management commands, mouse and keyboard controls is disabled.
5.
Installing the desktop part on computer
You should install the desktop part of RDM+ on all computers to which you re going to use for remote access. Run the installation executable file rdmplus_standard_desktop.exe and follow instruction of installation wizard to completely install the product.
You may download this file from our site: www.rdmplus.com/rdm/java/download.html
Note: For correct work of the local service, you should install this software with the account having administrator privileges on the local computer. All previous versions should be removed before installation.
After installation is successfully completed, start the RDM+ Control Panel application. You may find this item in Windows menu Start Programs Remote Desktop for Mobiles.
The icon of RDM+ control panel is also
appeared on your taskbar. If the desktop part (RDM+ local service) works properly, it has
Online status in control panel.
6.
Starting work with RDM+ Online Service
The simplest way accessing your computer through mobile phone is to use our "RDM+ Online Service". For starting work with "RDM+ Online Service", the "RDM+ local service" should be running on your computer (it should have Online status in control panel).
The local service connects to the RDM+ Online Service as usual Web browser (using HTTP requests through port 80) and it does not require direct access to the remote computer or other special router settings. But if in your local network the proxy server is used, you should specify the proxy settings before connecting to RDM+ Online Service. For that, click the button "Proxy" and enter all required information. Details about proxy settings, you can get to know from your network administrator.
I f your computer isn't registered in the service, you should fill the registration form while installing the service.
Note: Please specify existing email address in registration form exactly. You will receive automatic notification about registration to this email address. You should confirm or cancel your registration in "RDM+ Online Service", by choosing one of web links in this email. Without confirmation you won t be able to connect to the service in future.
I n RDM+ Online Service each registered computer has a special computer number assigned at registration in the service. I f connection to the RDM+ Online Service has established and registration was completed successfully, the unique computer number will be assigned to your computer. You will see this number in the control panel with title Your computer number . The information about your computer number can also be discovered if you select the menu item Details clicking the Control panel icon in task bar.
Note: Computer number "20-001-805" on the screenshot is an example. You will get your own computer
7.
Connecting to your computer
You should add new account which you will use for access to your computer.
Start the RDM+ Control Panel, open page Accounts and click the button Add. In dialog window you should specify account name and password and confirm entered password.
You can find the icon of RDM+ Control Panel on your taskbar.
Note: The account name is case insensitive, but password is case sensitive!
Open the main menu (address book menu) on your mobile. At first start the address book is empty. You should select the menu item New address to add a new record into address book. I n the new record dialog you should enter the computer number which you received at registration on RDM+ Online Service while installing the desktop part. You may enter the computer number with or without dashes. Then you need to fill in your account (account name and password) which you created in RDM+ control panel.
Please, save your record choosing Save from the menu or pressing the corresponding soft-key. Select in address book new record and connect to the specified choosing the menu item
Connect.
You may find more information about Remote Desktop for Mobiles on our site:
www.rdmplus.com
If you need further assistance after reading this manual, please fill out our Support form:
www.rdmplus.com/rdm/java/support.html
Alternatively, you may send us an email at rdmsupport@shapeservices.com . Our Support Team will answer your email within two business days.
