DAS ETS 2015-17 Policy Option Packages - Support Base IT Operations
1a Network $3,000,000 $0 $3,000,000 0.00 Network Equipment Lifecycle Replacement
Replace critical network equipment that will be at or past of end life in 2015-17. Failure to replace will increase likelihood of network availability issues and
prevent implementation of IPv6. 1b Distributed $1,000,000 $0 $1,000,000 0.00 Server Lifecycle Replacement
Replace servers that will be at or past of end life in 2015-17. A significant
percentage of deployed servers were initially installed in 2009-11
1c Security $2,000,000 $0 $2,000,000 0.00 Security Equipment Lifecycle
Replacement of end of life security equipment including end points used for secure networking. Failure of this equipment could result of loss of network connectivity
1d Storage $600,000 $0 $600,000 0.00 Primary Storage Disk Encryption
To meet federal regulatory compliance for sensitive data such as HIPAA, FTI (Federal Tax Information) and other sensitive private data types.
1e Security $138,390 $111,964 $250,353 0.50 Vulnerability Scanning Tool & 1/2 Position
Scanning tool would allow for
vulnerability scanning of all servers on the data center floor to find security exploits to remediate and to meet security audit findings. 0.5 FTE to performance regular scans of state's infrastructure
1f Security $763,390 $111,964 $875,353 0.50 Log Event Correlation and Monitoring Tool & 1/2 Position
Security tool that collects, monitors, analyzes and reports security events. This new service will monitor SDC managed server instances and network devices to meet security audit findings.
1g Security $1,000,000 $0 $1,000,000 0.00 Privilege User Access Tool
Tool to manage and report privileged user access to systems hosted at the data center. This new service is to meet security audit findings.
1h Security $440,000 $0 $440,000 0.00 Security Training
SANS online Information Security Awareness Training modules for all staff in ETS (Enterprise Technology
Services). This training supports our security audit findings. ( 220 FTE x $2,000ea)
1i Mult $348,127 $2,911,058 $3,259,185 13.00 13 Positions to Support Growth in Previous Biennia
Support customer growth in
infrastructure which occurred in 2011-13 and 2013-15 and is currently being supported by LDs and contractors. Failure to hire permanent staff will impact the ability of ETS to meet service levels or pay higher costs for contracted resources
1j Applications $53,558 $447,855 $501,413 2.00 2 Positions to Support Enterprise Applications
2 application specialists to support Tririga, ePaystub, Online Time and to re-write and consolidate DAS legacy business created applications. Failure to hire permanent staff will impact the ability of ETS to meet service levels or pay higher costs for contracted
DAS ETS 2015-17 Policy Option Packages - Support IT Growth
2a Mainframe $500,000 $0 $500,000 0.00 Mainframe Capacity Support mainframe upgrade which will occur in 2015-17
2b Multi $803,558 $447,810 $1,251,368 2.00 Implement IPv6
IT professional services, FTE and equipment to support conversion to IPv6. Request from agencies in support of application upgrades is expected. 2c Storage $3,228,558 $447,810 $3,676,368 2.00 Support Storage Growth
Purchase additional storage capacity and staff to keep up with the growing demand of storage growth, new customers and new service offerings.
2d Distributed $2,107,116 $895,620 $3,002,736 4.00 Support Server Growth
Windows servers continue to be one of the areas with the greatest growth and change requests. Additional positions are required to support these activities as is funding to procure new hardware and software.
2e Security $53,558 $447,810 $501,368 2.00 2 Security Positions to Support Increased Security Demands
FTE to keep up with the growing demand of customer requests for security changes and regulatory compliance
2f Applications $207,116 $895,620 $1,102,736 4.00
4 Positions to Support New Customers for Application
Application FTE to develop applications to any ETS customer in the shared application delivery platform or
customer’s environment. New requests from customers such as: Ethics
Commission, Employee Relations Board, Department of Energy, Oregon State Marine Board, OLIS, Forestry and Governor’s Office. Examples include HRIS (CHRO), Performance Metric Application. Includes $100,00 for application development software
2g Storage $700,000 $0 $700,000 0.00 Long Term Storage
Long-term storage would remove files from primary storage and backups, and stored in the event the file would need to be accessed at a later time. Cost
avoidance could be achieved through slowing down growth of Primary storage and backups.
2h Storage $500,000 $0 $500,000 0.00 Storage for Infrequent Accessed Files
Infrequent file storage access would move files that have not been accessed for a given time to less expensive storage and remove files from the backup system. Cost avoidance would be achieved through slowing down the growth rate of primary storage and backups.
2i Storage $500,000 $0 $500,000 0.00
File Searching for Evidence Preservation and Legal Hold of
Currently the agencies do not have a simple method to search for evidence or a consistent process for legal hold of data for investigation. This would provide an effective way to search through all online, archive and backup copies of an agency’s information.
2j All $2,000,000 $0 $2,000,000 0.00 Monitoring Software
Purchase and install an all
encompassing monitoring toolset will allow for monitoring of all the state's infrastructure and agency applications running on any platform
Desktop $3,107,116 $895,620 $4,002,736 4.00 Implement Virtual Desktop Service
4 staff, hardware and software to implement virtual desktop service - 2,500 users @ $1,200 ($3,000 5 year TCO/2 years)
2l TAM $1,445,337 $671,715 $2,117,052 3.00 Automation Automate provisioning and other routine tasks that require manual support delaying server delivery time.
2m Admin $253,558 $447,810 $701,368 2.00 Performance Management
Performance management software w/ 220 seats. This investment will allow ETS to manage to our strategic plan, cascading goals from the strategic plan down to the individual. $50,000/year software costs $100,000 implementation cost, one time. 2 FTE to support
program area ongoing.
2n Admin $226,779 $223,905 $450,684 1.00 Time Tracking
Time tracking process in support of business within a business
transformation, Full Cost. The Time Tracking tool will allow ETS units to track and collect information on actual time spent on customer and internal project allowing for accurate charge back. $50,000/year software costs $100,000 implementation cost, one time. One FTE t0 support
2o Admin $450,000 $0 $450,000 0.00 Proactive Customer Service
Establish online service catalog and customer portal to support automated provisioning, performance reporting and customer support
DAS ETS 2015-17 Policy Option Packages - Support Agency IT Projects
10.00Agency IT projects Companion POP Companion POP to agency projects which are submitted requiring ETS support through the 107BF14 process
DAS ETS 2015-17 Policy Option Packages - Support Agency IT Purchases
0.00Support Growth in Agency Purchases
Limitation only for growth in pass-through. Supports growth in agency purchases of items such as long distance, network connections to field offices and agency specific software.