Wireless Broadband and Phone
Application Form
Please complete this form and fax to
1300 139 774
No one likes paperwork! But we are sure you don’t mind ticking a few boxes so you can get exactly what you want from our many flexible options. Below is a summary of the sections you need to fill in so we can get you up and running.
Step 1 Complete your contact details
Choose one of the two special Broadband and ClearTalk bundles or custom choose your own ClearTalk and Broadband Plan combination. Step 2
If you have chosen a Clear Networks special bundle, tick your choice of plan, your preferred contract option and got to step 3b. OR Step 3
If you want to choose your own Broadband plan, just tick your preferred broadband plan and contract option. AND/OR
Step 4
If you want to add ClearTalk to your broadband just tick your preferred ClearTalk plan. Step 5
Select your preferred inbound phone number Step 6
Choose your ClearTalk hardware Step 7
Set up your clearmail email addresses Step 8
Let us know which operating system you are using Step 9
Complete your payment details Step 10
Read the terms and conditions and sign your application form. PLEASE COMPLETE ALL FIELDS AND RETURN THIS FORM TO
Fax
1300 139 774
Apply
Online
www.clearnetworks.com.au/subsidy
Clear Networks Provisioning
Reply Paid 333
Blackburn VIC 3130
Call Us
1300 855 215
…For more information contact Clear Networks…
Clear Networks Contact Information
Clear Networks Pty Ltd ABN: 24 418211265 PO Box 333, BlackburnMelbourne VIC 3130
Support: 1300 855 215
Sales: sales@clearnetworks.com.au Web:http://www.clearnetworks.com.au
NOTE: This section for Clear Networks Dealers only. Dealer Name:
Dealer Code:
“REFER A FRIEND” INFORMATION
NOTE: For you and your friend to benefit please supply us with the following information.
Full Name of Referrer Referrer’s Clear Customer Number
Information
• All Clear Networks customers are billed monthly automatically and are required to provide credit card or direct debit details
• Incomplete application forms may result in delayed installation
• For any queries please contact Clear Networks Customer Care on 1300 855 215 or sales@clearnetworks.com.au
1 Contact and Installation Details
First Name
Last Name
Business Name (if applicable)
ABN
Number
Address
Date Of Birth – dd/mm/yyyy
/
/
Suburb / Town
State
Post Code
Day Time Phone Number
Mobile Phone Number
After Hours Phone Number
Fax Number
Correspondence Email Address
NOTE: Only used until your account is activated.
I wish to use this for ongoing correspondence
I wish to use my new ClearMail account for correspondence
Installation Address if different from above
Suburb / Town
State
Postcode
2 Username and Password
Please specify your desired username(s) and password(s) below
USER 1 IS MANDATORY: This e-mail address is the e-mail address Clear Networks directs network updates & account information to, Accounts 2 to 5 are Optional, Min of 6 alphanumeric characters. No special characters. Get extra emails for $1.00/month/email. Get PREMIUM Spam/Virus Filtering for $2.20/month/email.
Username 1: ____________________ @ clearmail.com.au Password 1: _________________________ (min 6 characters) Username 2: ____________________ @ clearmail.com.au Password 2: _________________________ (min 6 characters) Username 3: ____________________ @ clearmail.com.au Password 3: _________________________ (min 6 characters) Username 4: ____________________ @ clearmail.com.au Password 4: _________________________ (min 6 characters) Username 5: ____________________ @ clearmail.com.au Password 5: _________________________ (min 6 characters)
Note: Your preferred address may not be available. In this case we will ask you to specify alternatives. This username will become your primary ClearMail email address and webspace address.
2a Select A Bundle Plan Option (Phone and Internet)
3b Tailor Your Plan Features
Select one of these two great bundles and your contract type then go to Step 3b. Or go straight to step 3a to choose your own combination of phone and broadband plans.
A) Please select a plan
Unlike any other provider, we offer you a range of FLEXIBLE OPTIONS that tailor your plan to your needs. Select as many of the following options as you like that suit you, your family or business.
Family Friendly Pack - $7.95/month – includes:
NORMALLY $9.95/month – this is a special introductory price!
$250/year of VALUE for ONLY $95.40 over a 12 month period!!
50% More Data During School Holidays in your state!
Family Friendly Content Filtering - protect your family from unwanted content Suggested Family Links
A Blogging Tool (coming soon) A Gallery Tool (coming soon)
Increased Web Space to 100MB
NOTE: Minimum commitment is 3 months ($23.85) ADVANCED SPAM / VIRUS FILTERING
Optional – Highly Recommended
Note: Basic spam & virus filtering already included in your plan. Advanced Spam/Virus filtering
$2.20 charge applied to EACH email address per month Scans all incoming emails to your ClearMail account for viruses and spam to help protect your computer. Access to Quarantine and advanced management of your email.
NOTE: Minimum commitment is 12 months
EXTRA DATA per MONTH – (select one option below)
$15/month – 1GB (500MB peak / 500MB off peak)
$22/month – 2GB (1GB peak / 1GB off peak) Select > First Month OR Ongoing (You can cancel this at any time in the future)
EXTRA WEB SPACE (select one option below) NOTE: comes with Blogging and Gallery tools
$5/month – 100MB
$10/month – 250MB
NOTE: Minimum commitment is 12 months
Speed Plan Monthly
Data Allowance TOTAL/PEAK/OFF PEAK Monthly Fee Calls included 512k/128k ClearTalk
Broadband Plus
4GB /2GB / 2GB $44.95 $15 1M/256k ClearTalk
Broadband Plus Cap
10GB / 5GB / 5GB $79.95 Unlimited
B)
Choose
contract
period
12 months $199 installation charge 24 months $99 installation charge (Normally $350) 36 months $0 installation charge
(Normally $175)
3a Plan choice – Choose either Capped or Volume
Select your choice of plan, volume or capped, then your usage options. Please complete the Family Friendly section to SUPERCHARGE the features of your broadband plan.
A)
Please tick (select one only)
Capped (shaped to 64k/64k after 100% plan usage)
Volume (plan not shaped: but $0.09/MB applies after 100% plan usage is reached. Our Usage Meter will notify you when you are close to your limit.)
B)
Please tick (select one only)
Broadband Standalone
Broadband and ClearTalk Bundled (VoIP / Broadband Phone) (see next page for ClearTalk plan options and combine Broadband and ClearTalk monthly fees to determine your monthly total)
C)
Select your plan
($5 off your bill if a ClearTalk Phone Plan is also selected)
Speed Plan Monthly Data Allowance
TOTAL/PEAK/OFF PEAK
Monthly Bundled Fee Monthly Standalone Fee
512k/128k Budget 1GB / 500MB / 500MB $14.95 $19.95
512k/128k Standard 2GB /1GB / 1GB $24.95 $29.95
Standard2 4GB /2GB / 2GB $34.95 $39.95
Standard 10 20GB / 10GB / 10GB $64.95 $69.95
1M/256k Pro 4GB /2GB / 2GB $39.95 $44.95
Pro8 16GB / 8GB / 8GB $54.95 $59.95
Pro20 40GB / 20GB / 20GB $74.95 $79.95
2M/512k Power 8GB /4GB / 4GB $49.95 $54.95
Power10 20GB /10GB / 10GB $74.95 $79.95
Power20 40GB /20GB / 20GB $90.95 $95.95
NOTES: Capped plans are shaped to 64k/64k when data allowance is reached. Each timeslot is capped separately.
Included with your broadband - Free 10MB web space, 5 email addresses, Free BASIC Spam / Virus filtering, FREE public IP address.
C) CHOOSE
12 months 24 months36 months $0 installation charge
3d Choose your ClearTalk Hardware
For ClearTalkTo make ClearTalk calls you can use your own phone with an adaptor (ATA) or plug in a new ClearTalk ready phone - options available below.
My Choice Product Router RRP Special Contract /
Bundle Price*
*24/36 month contract
N/A I have my own ATA or IP Phone and/or do not require equipment N/A FREE FREE
Linksys ATA (Model No. PAP2NA)
Use your existing phone to make calls using our ATA.
Router required
$154 $29.95
(FREE with Bundle plans)
Linksys ATA (Model No. SPA3102-NA)
Use your existing phone to make calls using our ATA without the need to have a router. It also enables you to receive faxes and is compatible with all common telephone features.
No Router required
$218 $59.95
GrandStream Phone (Model No. BT200)
This phone has excellent audio quality and rich features. It's an affordable, easy to use phone for the home or office.
Router may be required
$139 $29.95
(FREE with Bundle plans)
D-Link Cordless DECT Phone (Model No. DPH-C160S)
This cordless phone is ready to work on ClearTalk. Plug the base into your broadband connection and place the phone wherever you wish.
Router required
$269 $169.00
Þ Plus $15 postage and handling. Equipment charges will be added to your first month's bill - if you require equipment.
3e ClearTalk Agreement **must tick if you’ve selected ClearTalk**
I agree that I have sighted the ClearTalk Terms and Conditions either by visiting
http://www.clearnetworks.com.au/terms-and-conditions.html or have received a hard copy of the conditions.
4 Computer Information
Win VistaWin XP
Win 2000
Win ME
Win 98
NT4
Mac OSX
Mac OS8/9
Note: Our system supports Mac OSX, Win XP and Linux. If you do not have these you may need additional hardware or software. It is also recommended you have a firewall. Call our Customer Care Team on 1300 855 215 if you need to buy one.
3c ClearTalk Phone Information
If you to sign up for Clear Talk, please fill out the following section, if not skip to section 5.
ClearTalk is telephone service delivered over broadband connection – it DOES NOT use your phone line. I wish to keep my existing phone service and use ClearTalk as a separate service
I wish to churn my phone number and service to ClearTalk Please fill in the details below if you have selected this option.
Note: This option incurs a $40 charge and your existing phone service will be disconnected on transferring. Your existing provider will send you a final bill. Existing Phone Number ( )
Name on bill of existing phone service provider: Account no. of existing phone service provider:
Select time for transfer: AM PM
Select ONE of the following plans:
CLEARTALK BUDGET CLEARTALK STANDARD CLEARTALK CAP CLEARTALK WORLD
Monthly Fee: $6.95 Monthly Fee: $19.95 Monthly Fee: $39.95 Monthly Fee: $49.95 DID Number/month: $6.00
Tick to add
DID Number/month: $6.00 Tick to add
DID Number/month: Included DID Number/month:Included Included Calls: $0.00 Included Calls: $15 credit Included Calls: Unlimited Included Calls: Unlimited Local Call Rate: 15 cents Local Call Rate: 13 cents Local Call Rate: 0 cents Local Call Rate: 0 cents STD Call Rate: 15 cents STD Call Rate: 13 cents STD Call Rate: 0 cents STD Call Rate: 0 cents International Calls: from 3.5 cents per
min
International Calls: from 3.5 cents per min
International Calls: from 3.5 cents per min
International Calls: from 20 cents untimed
5 Additional Question
How did you hear about Clear Networks?
DBCDE Web Site Google Ad Mailbox Delivery Direct phone call The Land Friend/Clear Customer Broadband Service Locator
Radio TV Clear Rep Other Search Engine Clear Dealer Google Search Other ____________
6 Payment Details –
Please select either Credit Card or Direct Debit for your payment methodCREDIT CARD
OR
Visa
MasterCard
DIRECT DEBIT
Name On Card BSB Number
–
Card Number Account Number
Expiry – (MM / YY) Account Name
• I agree that Clear Networks Pty Ltd can deduct money from that account, on the day my invoice is due as long as I have a Clear account, or; • I agree until I withdraw their permission for the direct debit and make another payment arrangement.
• I am able to operate this nominated account as a sole signatory.
• I authorise Clear to contact my financial institution to verify my bank account details.
• I authorise my financial institution to release information allowing Clear to verify my bank account details. • I understand that by proceeding now I will be deemed to have signed a direct debit authority.
Signature
Date – (DD / MM / YYYY)
/ /
7 I agree to
I attest to, and understand that:
The personal information I have provided is true and accurate; and I am at least 18 years of age
Please tick:
I agree with and understand the Terms and Conditions in applying for broadband services with Clear Networks. I agree that I have sighted the contract and the Acceptable Use Policy by visiting www.clearnetworks.com.au/tnc.html or have received a hard copy of the conditions. I therefore accept the contract Terms and Conditions and the Acceptable Use Policy.