LEARNING
COURSE
DIRECTORY
Knowledge
is Power
Who We Are 3 Why TFPL Learning? 3 What We Offer 4 How We Do It 4 Course Directory 5 Trainer Profiles 9 Case Studies 10 Our Partners 11
Our Training Locations 12
WHY TFPL LEARNING?
• All of our courses are delivered by professional trainers and consultants who are experts in their fields. • As a Group (Progility PLC) we have delivered training to over 11,000 organisations worldwide. • We offer a wide range of learning solutions which include; scheduled public courses, in-house
training, e-learning, virtual classrooms and webinars.
• All of our scheduled public courses are delivered in iconic 4-star hotels around the UK.
• TFPL is a wholly owned subsidiary of Progility PLC, a world leading services group specialising in training, recruitment, consultancy and systems integration.
WHO WE ARE
TFPL Learning is a market leading training and development service company. We offer over 100 courses across 11 disciplines including IT, Personal Development, Records Management, Knowledge and Information Management. We’ve been developing innovative and
cutting edge training techniques for over 30 years and we are passionate advocates of lifelong learning. We are learners as well as teachers – we never stop improving and sharing knowledge. At TFPL Learning we know that every learner is different. We know that every organisation faces its own challenges. We understand that your needs are unique, which is why we work in partnership with you to develop the best training solutions.
97% of delegates would recommend our training to a colleague *
I.T.
Publishing & Content Provision
Knowledge & Information Management Research SharePoint Personal Development Insight & Intelligence Leadership & Management Risk & Compliance Project Management Records & Document
Management
PERSONAL DEVELOPMENT PROFESSIONAL DEVELOPMENT
HOW WE DO IT
To ensure our learning delivers maximum impact we follow the strategic five-stage process of the ADDIE model: Analyse, Design, Develop, Implement and Evaluate. We use this process when rolling out core learning solutions and when working with you on bespoke programmes. By working closely with you at each stage we can guarantee that all learning interventions and solutions are aligned with your internal strategy, vision and values.
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DIAGRDDDIAGRAIIAGGRRAMRRRAAMMMM WHAT WE OFFER
S C H E D U L E D P U B L I C C O U R S E S
Open to all and delivered at training venues in London. In addition, these courses provide an opportunity for delegates to network with other professionals.
V I R T U A L C L A S S R O O M S & W E B I N A R S A live online learning environment which enables us to deliver expert training remotely. We have an extensive range available and can offer bespoke sessions on a closed-course basis. M A N A G E D S E R V I C E
Outsourced Learning can transform an organisation, it enables improved performance and delivers the experience you want, when you want it. With the right framework in place, you can capitalise on the cost savings and maintain control and visibility of the process.
I N - H O U S E T R A I N I N G
All of our open public courses can be delivered onsite or at a venue of your choice – these can be run as a standard package or we can create bespoke learning solutions for your organisation.
E - L E A R N I N G E-learning enables users to study remotely at their own pace, from a PC, tablet or mobile device. Our team can design and create courses specifically to meet your needs.
LEARNING BY CATEGORY
To view the course overviews please go to http://courses.tfpl.com/services/course-calendar.cfm. PUBLIC IN-HOUSE ON-LINE PERSONAL DEVELOPMENT
Influencing Stakeholders Train the Trainer Time Management Assertiveness at Work
Creative Thinking & Problem Solving Stress Management
Introduction to Marketing Effective Project Management
Introduction to Neuro Linguistic Programming (NLP) Building Self Confidence
Communication Excellence Presentation Skills
Making an Impact in Meeting Dealing with Change Writing Sharper Reports Emotional Intelligence Persuading and influencing Interviewee skills
RECORDS MANAGEMENT PUBLIC IN-HOUSE ON-LINE
Building Fileplans & Retention Schedules for Records Systems Collaboration using SharePoint 2010
Collaboration using SharePoint 2013 Evaluating EDRMS
Expert Records Management
Information Architecture in SharePoint 2013 Introduction to Records Management Introduction to SharePoint 2013 Making SharePoint a Success
New Approaches to Records Management Records Management for SharePoint 2010 Records management for SharePoint 2013
SharePoint 2013 for Strategic Information Management SharePoint Information Architecture 2013
I.T. PUBLIC IN-HOUSE ON-LINE Pivot Tables Explained Webinar
Dashboards in Excel Made Easy Webinar
VLookup, IF & Auditing Formulas in Excel - Webinar Conversion to Office Webinar
Hidden Secrets of Word Webinar
Put Power in your PowerPoint Presentation Webinar Macros in 1 hour Webinar
Introduction to Word 2007/2010/2013 Advanced Word 2007/2010/2013 Introduction to Powerpoint 2007/2010/2013 Advanced PowerPoint 2007/2010/2013 Introduction to Excel 2007/2010/2013 Intermediate Excel 2007/2010/2013 Advanced Excel 2007/2010/2013 Introduction to Project 2010/2013 Advanced Project 2010/2013
“Best webinar I’ve ever attended… My only complaint was that it was over too soon!” – Liz Austin, WilmerHale
PUBLIC IN-HOUSE ON-LINE LEADERSHIP & MANAGEMENT DEVELOPMENT
Contract Negotiation Building Effective Teams Communicating for Results Conflict Resolution
Creative Thinking & Problem Solving Effective Delegation
Finance for non Finance Managers Influencing Stakeholders Introduction to Management Leading Change
Managing Difficult Conversations Managing Difficult People
KNOWLEDGE LIBRARY & INFORMATION MANAGEMENT PUBLIC IN-HOUSE ON-LINE Advanced Information Architecture
Certified Knowledge Manager Challenges of Intranet Governance Creating a good presence on Social Media Creating a Library Information Inventory Creating an Information Strategy
Customising Content Tagging & Search Solutions Designing Taxonomies & Metadata
Enterprise Information Architecture
Extending Taxonomies with Related Metadata Introduction to Information Architecture Introduction to Knowledge Management Introduction to Taxonomies & Metadata Knowledge Transfer
Launching, Sustaining & Measuring Communities & Virtual Networks Mastering Content Migration
Mastering Total Information Management Multimedia Tools for Information Professionals Ontology Development
Promoting Information Literacy for End Users SharePoint Intranets
Structuring Content for Re-Use Taxonomies & Ontologies Taxonomy Development
User Information Searching & Behaviour Writing for the Web
“This was possibly the most useful half hour I have spent doing anything in ages“ Deborah Korn, Nottingham City Council
PROJECT & PROGRAMME MANAGEMENT PUBLIC IN-HOUSE ON-LINE PRINCE2®
Managing Successful Programmes (MSP®) Portfolio, Programme & Project Offices (P3O®) Management of Risk (M_o_R®)
Management of Value (MoV®) Management of Portfolios (MoP®) ITIL®
APMG-International AgilePM™
APMG-International Change Management™ Project Management Professional (PMP®) APMG-International PPS™
COPYRIGHT, RISK & COMPLIANCE PUBLIC IN-HOUSE ON-LINE Copyright Compliance
Copyright Update Digital Copyright Digital Licensing
Information Risk Management Introduction to Copyright Understanding Data Protection
All PRINCE2® Foundation and Practitioner, MSP® Foundation and Practitioner , M_o_R® Foundation, MoV® Foundation, MoP® Foundation, P3O® Foundation & ITIL® Foundation Online courses are offered by ILX Group. The APMG-International PPS™, APMG-International Change Management™ & APMG-International AgilePM™ Foundation Online courses are offered by ILX Group.
“I came away having learnt some new features and a lot of ideas for improving the current reporting I do“ – Elizabeth Carpenter, Lockheed Martin
100% of our delegates rated their trainer’s knowledge of their subject area as ‘good’ or ‘excellent’
TRAINER PROFILES
We work with world class, expert trainers and learning consultants to deliver our extensive range of courses and workshops. We are able to tailor these to your organisation or create something bespoke if you require in-house delivery. Our training panel includes:
John Kelly
A multi-award winning, Microsoft accredited training professional, John specialises in designing and delivering dynamic, professional, high quality and innovative training solutions. John works flexibly and collaboratively to translate business requirements and training needs into robust IT training solutions, enabling learners to achieve their full potential, whilst leaving clients with a sustainable learning solution. John has appeared on BBC2’s “The Fixer”.
James Lappin
James is Europe’s foremost expert on Records Management and Information Governance and an accredited trainer for the European Commission and UK Parliament. He has helped a number of multinational organisations build corporate fileplans for their electronic records management systems and has written and trained extensively on techniques for simplifying fileplans, implementing electronic records management systems and on the impact of legislation requirements such as data protection and Freedom of Information on records management. Nancy Kinder
Nancy has extensive experience of creating and implementing appropriate collaboration strategies including the development of robust communities of practice to establish strong knowledge sharing communities. She has provided a mixture of one day workshops, community evaluations and regular community manager coaching to organisations such as Oxford Law Library and Cadbury Schweppes. Nancy has presented at the Virtual Community Summit, Social Media London Live and also leads Community Manager Training for clients.
Zak Khan
Zak is a leadership and professional communication skills trainer who has successfully designed and delivered a complete training portfolio of management, personal development and product training courses to a number of organisations in the telecoms sector. Zak’s approach to training is highly focused on providing a quality service whilst giving delegates an experience which is exceptional. He provides measurable, outcome-orientated learning solutions matched to an organisations strategic business objectives.
CASE STUDIES
Department for Education - Roll-out of Microsoft SharePoint 2010
TFPL worked closely with the DfE management team responsible for records, information and knowledge management to understand the background and identify the learning requirements. It was critical that the training be delivered with an information and knowledge management emphasis to complement the technology focussed training that had already been delivered. The aim of the training was to understand the capabilities of SharePoint 2010 and how to exploit it for better knowledge and information management. TFPL presented a three pronged solution comprising; a half day overview for staff members new to SharePoint, a comprehensive one day workshop on SharePoint and Records Management and an intensive one day course for experienced Record Managers. This involved records managers using and configuring real records management functionality in SharePoint. TFPL enabled the team to better understand the problems and challenges they were experiencing, allowed them to brainstorm the issues they were facing and to devise and implement a suitable plan of action.
Medicines and Healthcare Products Regulatory Agency (MHRA) - Promoting Information Services
The Information Services personnel at the MHRA had been substantially cut back at the same time as the department had invested considerably in its electronic resources. As a result, the team needed a fresh approach to providing information services and to enable users to conduct their own searches effectively and make good use of electronic resources. TFPL designed an in house tailored workshop to demonstrate the teaching of information literacy to an internal audience. The course covered interactive exercises focusing on key behaviours for information literacy, the organisational context for what the team wanted to achieve, understanding stakeholders and the key messages, promotional approaches, timescales and measures for successful implementation. Participants achieved a clear understanding of information literacy and well-defined next steps for developing and implementing the Information Services team’s promotional strategy.
94% found their experience on a TFPL Learning course to be enjoyable and valuable
OUR GROUP
As part of Progility Plc we are proud to be able to offer our customers the full range of support services from across the group - our success is founded on a collaborative working practice.
Sue Hill, TFPL & Progility Recruitment
Through our combined expertise we offer a seamless recruitment service across information, knowledge, market research, insight, analytics, big data, records, and project and programme management
ILX
An internationally recognised provider of professional learning and consulting solutions - delivering Portfolio Programme & Project Management, IT Service Management, Risk Management and Business Financial Literacy learning solutions.
Woodspeen
Offers range of Apprenticeships programmes in Health & Social Care, Business and Administration, Customer Service, Team Leading, Retail, I.T., Childcare, Hairdressing & Barbering, Manufacturing, Warehousing & Storage.
QUALITY STANDARDS CPD
All of our courses, webinars and events are CPD accredited – this is our guarantee that we are committed to lifelong learning and excellence in everything we do.
OUR PARTNERS
Knowledge Management Institute
The Knowledge Management Institute is the global leader in KM training, in conjunction with the KMI TFPL Learning offers training for the Certified Knowledge Manager accreditation.
STAY IN TOUCH
For further information about any of our courses, webinars or e-learning please contact us today: T: 020 7751 7169
E: [email protected] www.tfpl.com
minutes from a central London main line or tube station. We offer:
• Unbeatable location • Vibrant atmosphere
• A hot three course buffet lunch • Unlimited tea, coffee and biscuits • Free, high-speed Wi-Fi
• Course workbook and materials included
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