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Rent Reporting for Credit Building for Public Housing Authorities

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www.creditbuildersalliance.org info@creditbuildersalliance.org © 2014 Credit Builders Alliance, Inc. Some rights reserved. © 2014 Credit Builders Alliance, Inc. Some rights reserved. CREDIT BUILDERS ALLIANCE and the accompanying Logo are trademarks of Credit Builders Alliance, Inc.

This document is licensed under a Creative Commons Attribution-Noncommercial-Share Alike License (US/v.3.0).

Noncommercial uses are permitted on the condition that you include an attribution to Credit Builders Alliance. If you alter, transform, or build upon this work, you may distribute the resulting work only under the same or similar license to this one. More information regarding the license is at: http://creativecommons.org/licenses/by-nc-sa/3.0/. Requests for permissions beyond the scope of the license should be directed to Credit Builders Alliance, Inc., at www.creditbuildersalliance.org/.

Credit Builders Alliance ("CBA"), a not-for-profit organization, makes this information available for informational purposes only. This information is not intended as legal, financial, or other advice, and you and your clients should consult qualified advisors before making any decisions. CBA does not represent that any of the information will produce results.

Rent Reporting for Credit Building

for Public Housing Authorities

Presented by HUD, Credit Builders Alliance, and the

Corporation for Enterprise Development

(2)

www.creditbuildersalliance.org info@creditbuildersalliance.org © 2014 Credit Builders Alliance, Inc. Some rights reserved.

Introduction

Sandy Norcom

, U.S. Department of

(3)

www.creditbuildersalliance.org info@creditbuildersalliance.org © 2014 Credit Builders Alliance, Inc. Some rights reserved.

Introduction (HUD)

Why is Credit Building important and what exactly is it?

How does Rent Reporting fit in? (CBA)

Who are CBA and CFED? (CBA & CFED)

Why Rent Reporting? (CFED)

Power of Rent Reporting Pilot results (CBA)

Future research & key implementation considerations

(CFED & CBA)

Implementing Rent Reporting for Credit Building (CBA)

Q&A

(4)

www.creditbuildersalliance.org info@creditbuildersalliance.org © 2014 Credit Builders Alliance, Inc. Some rights reserved.

Why Credit Building?

Increases Cash Flow and Creates Opportunities to

Save

Improves Employment Outcomes

Increases Housing Options

Improves Access to High-Quality Credit Products

Expands Opportunities for Small Business Growth

(5)

www.creditbuildersalliance.org info@creditbuildersalliance.org © 2014 Credit Builders Alliance, Inc. Some rights reserved.

What is Credit Building?

Definitions

CREDIT REPAIR:

Reducing current debt and

paying off historical accounts in collections.

CREDIT BUILDING:

The act of making

on-time monthly payments on a financial

product such as an installment loan or a

credit card that is reported by the creditor

to the major credit bureaus

.

78

0

513

657

824

456

GOOD

CREDIT

Credit Repair = Focus on fixing past

(6)

www.creditbuildersalliance.org info@creditbuildersalliance.org © 2014 Credit Builders Alliance, Inc. Some rights reserved.

What is Credit Building?

How it Works

Opening and successfully

managing financial products is key

to

building

and

maintaining

a

(7)

www.creditbuildersalliance.org info@creditbuildersalliance.org © 2014 Credit Builders Alliance, Inc. Some rights reserved.

Rent Reporting: A NEW

CB Strategy

Rent reporting:

The establishment of a rental trade line

and regular monthly reporting of rental payments to at

least one of the major consumer credit bureaus for

inclusion on traditional consumer credit reports.

Rent reporting for credit building:

The pairing of rent

reporting with financial/credit coaching or other financial

capability programming with the aim of supporting

residents to recognize and leverage rent reporting as a

credit building opportunity.

(8)

www.creditbuildersalliance.org info@creditbuildersalliance.org © 2014 Credit Builders Alliance, Inc. Some rights reserved.

Every on-time monthly payment reinforces

positive financial habits!

Rent Reporting for Credit Building

(9)

www.creditbuildersalliance.org info@creditbuildersalliance.org © 2014 Credit Builders Alliance, Inc. Some rights reserved.

To create innovative solutions for asset building

organizations helping low- and modest income

households build credit and financial access.

Good Credit is an Asset

Mission driven nonprofits and other entities are uniquely

positioned to help the households they serve build credit

as an asset

– often the FOUNDATIONAL asset.

Introduction:

(10)

www.creditbuildersalliance.org info@creditbuildersalliance.org © 2014 Credit Builders Alliance, Inc. Some rights reserved.

Introduction:

(11)

www.creditbuildersalliance.org info@creditbuildersalliance.org © 2014 Credit Builders Alliance, Inc. Some rights reserved.

Credit

Builder

Community

Members

Network &

Increase

Visibility

(Credit Building

Community

Report & Pull

Reports

(Credit Building

Platform)

Innovate &

Engage with

Field

(Credit Building

Hot Topics)

Build Capacity

& Enhance

Programming

(Credit Building

Toolkit)

CBA members share

with and learn from

each other

Connect to the

credit bureaus

through our

one-of-a-kind umbrella

arrangements

Updates on relevant innovations,

products, services, activity, and best

practices in the field

Provide valuable

technical

assistance,

training, and

consulting

Introduction:

CBA’s One-Stop-Shop

(12)

facebook.com/CFEDNews @CFEDNews

cfed.org/blog/inclusiveeconomy

www.cfed.org

About CFED

CFED

(Corporation for Enterprise

Development) empowers

individuals and families to build

and preserve assets by advancing

policies and strategies that help

them go to college, buy a home,

start a business, and save for now

and for the future.

Identify Good Ideas

: CFED’s research

finds ideas with potential for making the

economy work for everyone, particularly

those on the margins.

Develop partnerships:

CFED works in

partnership with diverse organizations

across the country to promote lasting

change.

Bring Them to Scale

: CFED brings

together community practice, public

policy and private markets to achieve

the greatest economic impact.

We combine the vision of a think

tank with real-world experience to:

(13)

facebook.com/CFEDNews @CFEDNews

cfed.org/blog/inclusiveeconomy

www.cfed.org

PROTECT

gains made through insurance & avoiding predatory practices

SAVE

for

emergencies &

future

INVEST

in assets

to generate wealth,

income

EARN

income &

public benefits

LEARN

financial skills & build human capital

Household Financial Security Framework

Assets can increase income and earning capacity

(14)

www.creditbuildersalliance.org info@creditbuildersalliance.org © 2014 Credit Builders Alliance, Inc. Some rights reserved.

Problem:

Unlike homeowners, renters do not build credit by making their monthly

housing payments.

Solution:

Reporting rental payments offers low-income renters an opportunity to

build credit as a financial asset: Mission-driven affordable housing

organizations are poised to help them do so.

Goal:

To catalyze rent reporting as a valuable and

viable option for low-income renters to build

credit and financial capability.

The Power of Rent

Reporting Pilot

(15)

www.creditbuildersalliance.org info@creditbuildersalliance.org © 2014 Credit Builders Alliance, Inc. Some rights reserved.

CBA’s Power of Rent Reporting Pilot

(16)

www.creditbuildersalliance.org info@creditbuildersalliance.org © 2014 Credit Builders Alliance, Inc. Some rights reserved.

Pilot Overview

EPIC Property Management

East Bay Asian Local

Development

Corporation

Covenant

Community

Capital

Marquette

Management

Cleveland Housing

Network

AHC

Greater

Baltimore

Affordable Housing,

Education and Development

Commonwealth

Land Trust

(17)

www.creditbuildersalliance.org info@creditbuildersalliance.org © 2014 Credit Builders Alliance, Inc. Some rights reserved.

Experian

RentBureau

®

:

How Rent

Reporting

Works

(18)

www.creditbuildersalliance.org info@creditbuildersalliance.org © 2014 Credit Builders Alliance, Inc. Some rights reserved.

Affordable housing owners or operators who benefit

from federal assistance are subject to the Privacy

Act of 1974, which places certain safeguards on the

sharing of residents’ personally identifiable

information with a third party, including a credit

bureau.

Any property owner or operator subject to the

Privacy Act and wishing to report rental payment

data to the credit bureaus must obtain a resident’s

opt-in — i.e., prior written consent — to do so.

(19)

www.creditbuildersalliance.org info@creditbuildersalliance.org © 2014 Credit Builders Alliance, Inc. Some rights reserved.

Pilot Results Summary

Renters see rent reporting as a good opportunity for

credit building

Rent reporting offers a significant credit building

opportunity to affordable housing renters

Rent reporting is a promising strategy for AHPs seeking

to increase resident participation and success in

financial coaching and asset building programs

Rent reporting in combination with financial coaching

can incentivize residents to increase their rates of

(20)

www.creditbuildersalliance.org info@creditbuildersalliance.org © 2014 Credit Builders Alliance, Inc. Some rights reserved.

Pilot Results:

Renter Interest

38%

have reviewed their credit report in the past

12 months

96%

reported that having good credit is important

to them

97%

reported that paying rent on time is a

good way for them to build their credit

(21)

www.creditbuildersalliance.org info@creditbuildersalliance.org © 2014 Credit Builders Alliance, Inc. Some rights reserved.

100%

of residents with no trades transitioned to the

thin-file category and are now

SCOREABLE

by VantageScore 3.0.

Risk

Segment

Percentage of

Unscoreable

Population

Average

VantageScore

3.0 before

Average

VantageScore

3.0 after

Prime

72%

N/A

688

Nonprime

28%

N/A

646

Subprime

0%

N/A

N/A

Total

100%

N/A

676

Pilot Results:

(22)

www.creditbuildersalliance.org info@creditbuildersalliance.org © 2014 Credit Builders Alliance, Inc. Some rights reserved.

79%

14%

7%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

Increase

No Change

Decrease

Change in Participant Credit Score

79% =

avg. increase

23 points

Pilot Results:

(23)

www.creditbuildersalliance.org info@creditbuildersalliance.org © 2014 Credit Builders Alliance, Inc. Some rights reserved.

3%

55%

19%

24%

0%

47%

26%

27%

0%

10%

20%

30%

40%

50%

60%

Uscoreable

(Highest Risk)

Subprime

Nonprime

Prime

(Lowest Risk)

P

e

rc

e

n

ta

ge

o

f

P

ar

ti

ci

p

an

ts

Credit Score Tier

Change in Participant Score Tiers with the Inclusion

of Rental Data

Without rental trade line

With rental trade line

Pilot Results:

(24)

www.creditbuildersalliance.org info@creditbuildersalliance.org © 2014 Credit Builders Alliance, Inc. Some rights reserved.

79%

45

11

16

54

42

36

138

131

489

0

100

200

300

400

500

600

Prime

Nonprime

Subprime

Participant Credit Score Change by

Baseline Score Tier

# with score decrease

# with no score change

# with score increase

90%

= avg.

increase

32 points

71%

58%

Pilot Results:

(25)

www.creditbuildersalliance.org info@creditbuildersalliance.org © 2014 Credit Builders Alliance, Inc. Some rights reserved.

Clearly connect rent reporting with relevant and specific credit building

goals.

Incorporating rent reporting enrollment into a regular resident interaction

is an efficient and effective strategy for getting high rates of resident

participation.

Connecting the rent reporting for credit building opportunity with existing

financial coaching and asset building programming gives affordable

housing providers an additional hook to increase resident engagement and

successful participation.

Integrating rent reporting for credit building into financial coaching and

asset building programming empowers and supports residents to translate

their credit improvements into real progress toward their broader financial

goals, such as budgeting, saving, and building assets.

Pilot Results:

(26)

www.creditbuildersalliance.org info@creditbuildersalliance.org © 2014 Credit Builders Alliance, Inc. Some rights reserved.

67%

54%

53%

33%

68%

26%

57%

34%

% who decreased

% who decreased by at least 25%

P

e

rc

e

n

ta

ge

o

f

re

n

te

rs

w

h

o

r

e

gu

la

rl

y

p

ay

l

at

e

Change in rate of late payment

Change in Payment for Regularly Late Renters

(initial late payment rate of at least 40%)

Opted In

Opt-In Eligible

Opt-Out

Nonparticipant

Pilot Results:

(27)

www.creditbuildersalliance.org info@creditbuildersalliance.org © 2014 Credit Builders Alliance, Inc. Some rights reserved.

Learn more at:

http://creditbuildersalliance.org/whats-new/hot-topics/power-rent-reporting-cbas-pilot

(28)

www.creditbuildersalliance.org info@creditbuildersalliance.org © 2014 Credit Builders Alliance, Inc. Some rights reserved.

Future Opportunities

& Research

More behaviorally-informed research on increasing resident opt-in.

More evaluation of rent reporting’s impact on residents’ credit

profiles and scores.

More research on effective strategies for helping residents translate

credit improvements into actual savings, new opportunities, and

assets, and for leveraging rent reporting as a positive incentive for

on-time rent payment.

Productive dialogue within the credit industry regarding the

standardization of rent reporting policies and procedures to ensure

they accommodate the specific needs of affordable housing

(29)

www.creditbuildersalliance.org info@creditbuildersalliance.org © 2014 Credit Builders Alliance, Inc. Some rights reserved.

Key Implementation

Considerations

Funding for preliminary organizational/

option assessment and program

implementation

Internal buy-in and prioritization

Technological and programmatic

readiness and capacity building

commitment

(30)

www.creditbuildersalliance.org info@creditbuildersalliance.org © 2014 Credit Builders Alliance, Inc. Some rights reserved.

CBA Rent

Reporting for

Credit

Building 101

®

Overview

(31)

www.creditbuildersalliance.org info@creditbuildersalliance.org © 2014 Credit Builders Alliance, Inc. Some rights reserved.

Rent Reporting for Credit Building

Options for PHAs

1. Assess organizational interest and capacity

2. Connect directly with the credit bureaus (may

consider working with payment processing

companies) to report

3. Design and integrate a more comprehensive Rent

Reporting for Credit Building initiative into

programming, including ideally a plan for outcome

tracking & evaluation

(32)

www.creditbuildersalliance.org info@creditbuildersalliance.org © 2014 Credit Builders Alliance, Inc. Some rights reserved.

Questions

Q&A

(33)

www.creditbuildersalliance.org info@creditbuildersalliance.org © 2014 Credit Builders Alliance, Inc. Some rights reserved.

PHA Invite

Interested in working with HUD on a

rent payment study?

Pamela Lee

Pamela.P.Lee@hud.gov

Todd Richardson

(34)

www.creditbuildersalliance.org info@creditbuildersalliance.org © 2014 Credit Builders Alliance, Inc. Some rights reserved.

Thank You!

Please be in touch

Sandy Norcom

sandra.norcom@hud.gov

Sarah Chenven & Carolyn Schulte

programs@creditbuildersalliance.org

Doug Ryan

References

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