Hardware and Software Requirements Guide

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IBM FileNet Content Services, IBM FileNet eForms and IBM

FileNet eProcess

Hardware and Software Requirements

Guide

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IBM FileNet Content Services, IBM FileNet eForms and IBM

FileNet eProcess

Hardware and Software Requirements

Guide

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eForms and IBM FileNet eProcess Hardware and Software Requirements Contents

Introduction

This document details vendor software requirements for IBM® FileNet® Integrated Document

Management (IDM), Content Services (CS), eForms, and eProcess. Use this guide to determine which vendor products are compatible with your FileNet IDM, CS and eForms products.

IMPORTANT While IBM provides support for independent software vendor releases, versions, service packs and Fix Packs, IBM has no control over the content and cannot guarantee compatibility with IBM FileNet products. In addition, IBM can only support these independent software vendor products in accordance with the vendor's own product dependencies and support statements.

The hardware and software products NOT mentioned in this document are NOT supported with IBM FileNet products.

Legend

Due to space limitations, the tables in this document use the following abbreviations, even if they are not official abbreviations.

Product name Abbreviation

Content Services CS

IDM Desktop DT

Process Engine PE Business Process Framework BPF Integrated Document Management IDM Image Manager IM Images Services IS

Open Client OC

Process Analyzer PA

Web Services WS

Access IBM FileNet documentation, compatibility matrices, and Fix

Packs

To access the IBM FileNet IDM Desktop, Web Services and Open Client, IBM FileNet Content Services, IBM FileNet eForms and IBM FileNet eProcess product documentation and compatibility matrices, navigate to the appropriate support page:

1. IBM FileNet IDM support page:

http://www.ibm.com/support/docview.wss?rs=3346&uid=swg27009996 2. IBM FileNet CS support page:

http://www.ibm.com/support/docview.wss?rs=3288&context=SSNVXP&uid=swg27010388 3. IBM FileNet eForms support page:

http://www.ibm.com/support/docview.wss?rs=3288&context=SSNVXP&uid=swg27009986 4. IBM FileNet eProcess support page:

http://www.ibm.com/support/docview.wss?rs=3349&uid=swg27009987

To access the IBM FileNet IDM Desktop, Web Services and Open Client, IBM FileNet Content Services, IBM FileNet eForms and IBM FileNet eProcess Fix Packs, navigate to the following page:

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eForms and IBM FileNet eProcess Hardware and Software Requirements Introduction ― Contact customer support

Contact customer support

For information about contacting customer support:

1. Navigate to the FileNet Product Family support page: http://www.ibm.com/software/data/content-management/filenet-product-family/support.html.

2. Select a product under “Select a product” or search for a particular support topic under “Enter search terms.”

Feedback

Your feedback helps us to provide quality information. Send your comments about this publication or any other IBM FileNet documentation by e-mail [email protected]. Be sure to include the name of the product, the version number of the product, and the name and part number of the book (if applicable). If you are commenting on specific text, include the location of the text (for example, a chapter and section title, a table number, a page number, or a help topic title).

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Software Requirements IBM FileNet IDM ― Client requirements: Thick client workstations

IBM FileNet IDM

The information in this section takes precedence over requirements stated elsewhere. Except as noted, hardware requirements are met by the minimum hardware requirements for the operating systems and browsers. The operating systems are supported in 32 bit only.

Client requirements: Thick client workstations

Workstation operating systems for IBM FileNet IDM Desktop

IBM FileNet IDM Desktop

4.0 4.0.2

Microsoft Windows XP SPx

Minimum version: SP2

Editions: Professional



XP SP3 (DT WS Fix Pack 8 onwards)

Microsoft Windows Vista SPx

Minimum version: Base, SP1

Editions: Enterprise



Vista SP2 (DT WS Fix Pack 7 onwards)

Microsoft Windows 7

Minimum version: Base, SP1

Editions: Enterprise



DT WS Fix Pack 8 onwards, (SP1 supports Fix Pack 13 onwards)

Minimum version: Base

Editions: Professional



DT WS Fix Pack 13 onwards

Server operating systems for IBM FileNet IDM Desktop

Client software is supported on servers only as required for administration purposes, that is, in a non-production environment.

4.0 4.0.2

Microsoft Windows 2003 Server SPx

Editions: Enterprise Server



(10)

Software Requirements IBM FileNet IDM ― Client requirements: Thick client workstations

4.0 4.0.2

Microsoft Windows Server 2008

Editions: Enterprise and Standard



DT WS Fix Pack 8

Microsoft Windows Server 2008

Editions: Enterprise and Standard



DT WS Fix Pack 11

IBM FileNet IDM Desktop Application Integration for Microsoft Office (Word, PowerPoint, Excel, and Outlook)

4.0 4.0.2

Microsoft Office 2003 SPx

Minimum version:SP2

Editions: Standard, Professional or Small Business Operating systems: Windows 2003, and Windows XP







Microsoft Office XP SPx (Word, Excel, PowerPoint)

Minimum version: SP2, SP3 Editions: Standard or Professional

Operating systems: Windows 2003, and Windows XP



Microsoft Office 2007 SPx (Word, Excel, PowerPoint)

Operating systems: Windows 2003, Windows XP, and

Windows Vista



Operating systems: Windows 2003, Windows XP, Windows Vista, and Windows 7



Fix Pack 10 onwards

Microsoft Outlook 2000 SRx – SPx

Minimum version: SR1a – Base

Operating systems: Windows 2003, and Windows XP



Microsoft Outlook 2003 SPx

Operating systems: Windows 2003, and Microsoft XP



(11)

Software Requirements IBM FileNet IDM ― Client requirements: Thin client workstations

NOTES

Microsoft Outlook 2007 and 2010 are not supported with IDM 4.0.2.

Custom thick client application developed using the IBM FileNet IDM Toolkit

4.0 4.0.2

IBM FileNet IDM Desktop,

installed by the FileNet Setup program



Oracle client libraries

(If needed for access to CS libraries with Oracle databases)



Client requirements: Thin client workstations

Operating systems for developer workstations

IBM FileNet IDM thin client

4.0 4.0.2

Microsoft Windows Server 2003 SPx



Includes Windows 2003 R2 SP2

Minimum version: SP1, SP2





Development environment requirements for developer workstations

IBM FileNet IDM

4.0 4.0.2

VS 6 with Service Pack 5 (includes Visual C++, Visual Basic,

Visual Interdev), installed with the ActiveX option.



Customer can create new thick custom unmanaged

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IBM FileNet IDM

4.0 4.0.2

Customer can create new thick custom managed applications using VS7.0, VS7.1, VS .NET 2003, .NET 2008, VS2005 with

VC++.Net, VB.Net & C# on top of IDM COM Objects.





For Open Client, Visual Studio 2005 SP1 with

.NET

Visual Studio 2003 and .NET Framework 1.1 SP1



Visual Studio 2005 SP1 and .NET framework 2.0

For Open Client, Visual Studio 2005 SP1 with

ASP.NET

Visual Studio 2003 and .NET Framework 1.1 SP1



Visual Studio 2005 SP1 and .NET framework 2.0

For Open Client, Visual Studio 2005 SP1 with VB.NET is used as “Code behind” for customized application.

NOTESee the IBM FileNet IDM Web Services Administrator Help for information on Microsoft Java™ Virtual Machine (JVM) and alternate configurations.

Browsers for Web Clients: Open Client (with or without eForms for eProcess 5.1)

IBM FileNet IDM thin client (OC)

4.0 4.0.2

Internet Explorer 6.0

Operating systems: Windows











OC 4.0.2 Fix Pack 3 onwards



WS 4.0.2 Fix Pack 13 onwards,



OC 4.0.2 Fix Pack 8

Netscape 7.2



Mozilla Firefox 3.6





(13)

IBM FileNet IDM thin client (OC)

4.0 4.0.2





NOTES

 For IDM Web Services and Open Client, a Windows workstation must have the Sun Microsystems Java Runtime Engine (JRE) or the Microsoft JVM.

 eProcess integration: For JRE requirements, see “FileNet eProcess” on page 31.

 Administrator rights are required to install Web client software on workstations running Windows NT or Windows XP.

 Windows 98 clients must be configured with FAT file systems. All other operating systems may be configured with FAT or NTFS file systems.

Operating systems for IDM Web Services clients

IBM FileNet IDM Web Services

4.0 4.0.2 Microsoft Windows XP SPx Minimum version: SP2 Editions: Professional







SP3 also

Minimum version: SP1, SP2



Editions: Enterprise



DT WS Fix Pack 8 onwards, SP1 supports Fix Pack 13 onwards

Editions: Professional



(14)

Browser and client packages for IBM FileNet IDM Web Services clients

4.0 4.0.2 Internet Explorer 6.0 SPx Minimum version: SP1



and IE 6 SP2 Internet Explorer 7.0 SPx Minimum version: SP1









DTWS 4.0.2 Fix Pack 5 onwards



WS 4.0.2 Fix Pack 13 onwards, OC 4.0.2 Fix Pack 8

NOTEAdministrator rights are required to install Web client software.

Software for Web Client Application Integration for Microsoft Office

IBM FileNet IDM Web Client

4.0 4.0.2

Editions: Standard, Professional, and Small Business Operating systems: Windows XP Professional with SP2



SP2 also

Microsoft Office XP SPx (Word, Excel, PowerPoint)

Editions: Standard and Professional

Operating systems: Windows XP Professional with SP2







SP3 also



Microsoft Outlook 2000 SRx – SPx

Minimum version: SR1a – Base

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Software Requirements IBM FileNet IDM ― Server requirements: Web server requirements for IBM FileNet IDM Web Services

IBM FileNet IDM Web Client

4.0 4.0.2

Microsoft Outlook 2003 SPx



Server requirements: Web server requirements for IBM FileNet IDM Web Services

Operating systems for IDM Web Services

4.0 4.0.2

Microsoft Windows 2003 Server

Editions: Enterprise Server and Web Server With Microsoft IIS 6.0



Includes Windows 2003 R2 SP2

Minimum version: Base Edition: Enterprise and Standard with IIS 6.0 compatibility installed





Edition: Enterprise and Standard with IIS 7.0 compatibility installed





WS Fix Pack 11

NOTES

 For eProcess information, see “IBM FileNet eProcess” on page 31.

 With SMTP (Required only to use email attachments in Open Client), see the Windows Help file mail.chm for details on SMTP

Web Server and Microsoft .NET Framework for IDM Web Services with Open Client

IBM FileNet IDM Web Services with Open Client

4.0 4.0.2

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Software Requirements IBM FileNet IDM ― Library requirements

IBM FileNet IDM Web Services with Open Client

4.0 4.0.2

Microsoft .NET Framework 1.1

Runtime or Development with SP1











OC Fix Pack 6 onwards





OC Fix Pack 9 onwards

Web Server and Microsoft .NET Framework for IDM Web Services with Open Client and eProcess 5.1 or 5.2 integration

IBM FileNet IDM Web Services with Open Client and eProcess 5.1 or 5.2 integration

4.0 4.0.2

Web Server configured with IDM Web Services WS 4.0 WS 4.0.2

Runtime or Development with SP1







Library requirements

Content Services library requirements

IBM FileNet IDM, DT, WS, OC

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4.0 4.0.2

CS 5.4



CS 5.5





NOTEFor database support information, see “IBM FileNet Content Service” on page 20.

Image Services library with ISTK requirements

4.0 4.0.2

IS 4.0



IS 4.1





IS 4.1.1



_{DT,WS Fix Pack 4 and OC Fix Pack 3}



With ISTK 4.1.1

IS 4.1.2 FP2





DT,WS Fix Pack 4 and OC Fix Pack 3 onwards With ISTK 4.1.2 FP 2

IS 4.1.2 FP3





DT,WS Fix Pack 6 and OC Fix Pack 4 onwards

IS 4.1.2 FP6





DT,WS Fix Pack 8 onwards With ISTK 4.1.2 FP6 DTWS Fix Pack 9 with ISTK 4.1.2 FP7

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4.0 4.0.2

IS 4.1.2 FP9





DT,WS Fix Pack 11 onwards With ISTK 4.1.2 FP9

IS 4.1.2 FP10





DT,WS Fix Pack 12 onwards With ISTK 4.1.2 FP10

IS 4.2 FP1





DT,WS Fix Pack 12 onwards With ISTK 4.2 with interim fix

(IF393151)

IS 4.2 FP2





DT,WS Fix Pack 13 onwards With ISTK 4.2 FP2

IS 4.2 FP4





IS 4.2 FP6





NOTE:IPv6 is supported in IDM DTWS 4.0.2 Fix Pack 4 and OC Fix Pack 3 onwards.

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Software Requirements IBM FileNet IDM ― Software components installed with IBM FileNet IDM

Software components installed with IBM FileNet IDM

Software components

Hardware requirements for IBM FileNet IDM

The following table identifies the recommended minimum disk space and memory requirements. Disk space requirements are for IBM FileNet IDM software only. Additional space might be required for data and related vendor software. Memory requirements are highly dependent upon actual transaction workload and user activity. Recommendations are estimates for entry-level deployments.

IDM Web Services 325 MB

IDM Web Services Client with ActiveX and HTML Samples 45 MB 32 MB (minimum)

IBM FileNet IDM DT, WS, OC

4.0 4.0.2

CS Client Library 5.4 5.4

Microsoft Data Access Components (MDAC) 2.8 2.8

ISTK Library 4.0.20 (ISTK 4.0 SP2 HFP3) 4.1

Stellent OIVT 8.0 8.1.9 (Gets installed automatically)

Pixtools 7.0 SP3 7.5

Snowbound 13.0 13.0

Acrobat reader 9.1 DT, WS fp 5 & OC fp 3 onwards

Acrobat reader 9.4 DT, WS Fix Pack 11 onwards

Acrobat reader 10.1 DT, WS Fix Pack 12 onwards

JPEG 2000 (.jp2) file format DT, WS Fix Pack 7 onwards

PDF/A file format. DT, WS Fix Pack 7 onwards

OutsideIn 8.3.5 DT, WS Fix Pack 10 onwards

Pixtran 8.4 DT, WS Fix Pack 10 onwards

Print Fax 4.4 Fix Pack 19 DT, WS Fix Pack 10 onwards

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Software Requirements IBM FileNet IDM ― FDCC compliance

64 MB (recommended) WS with Open Client and eProcess 5.0 or Process 5.1

integration

350 MB

IDM Developer Workstation 150 MB 64 MB

FDCC compliance

The certain IDM versions are FDCC compliant on following operating systems:

IBM FileNet IDM DT/WS

4.0 4.0.2 FP4

Microsoft Windows XP



Microsoft Windows Vista



Virtualization support for IBM FileNet IDM

VMWare support for IDM

IDM is supported on VMWare virtual environment with some exceptions. The exceptions are:

 the limitation documented with Image Services (IS) for using optical devices (Refer to the section 'VMWare Support' under 'Miscellaneous Enhancements' atftp://ftp.software.ibm.com/software/data/cm/filenet/docs/isdoc/40x/RcdSP4.pdf).

 FnSysMgr.exe is an application used extensively in IDM COM+ application to enable server logon [idmLogonOptServerNoUI], will not work under remote sessions. Application will fail to launch when the box is accessed using terminal services, thereby pooling logon sessions to an IS library server in a Web server environment will not be available."

MS Virtual PC support for IDM

IDM does not support MS Virtual PC environment.

Citrix support for IDM

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Software Requirements IBM FileNet Content Services ― Server requirements

IBM FileNet Content Services

Server requirements

Microsoft Windows with a Microsoft SQL Server database

Content Services 5.5

Microsoft Windows 2003 Enterprise Edition

Minimum version: SP2 R2 on 32-bit or 64-bit



Microsoft Windows 2003 Enterprise Edition, Windows 2008 Database: Microsoft SQL Server 2008 Enterprise Edition

with IPV6 compliance

Database: SQL 2005 SP3 (32-bit), SQL 2005 SP2 (64-bit) and

SQL 2008 Enterprise Edition (32-bit or 64-bit)



Microsoft Windows 2008 SP2 Enterprise Edition (32-bit)

Database: SQL 2008 SP1 Standard Edition (32-bit)



Microsoft Windows 2003 Standard Edition SP2 R2 on 32-bit

Database: SQL Server 2005 SP1



Microsoft Windows 2008 R2 Enterprise Edition (32-bit, 64-bit)

Database: SQL Server 2005 SP4 (32-bit, 64-bit)



Microsoft Windows 2003 SP2 R2 Enterprise Edition (32-bit, 64-bit)

Database: SQL Server 2005 SP4 (32-bit, 64-bit)



Microsoft Windows 2008 Enterprise Edition R2 on 64-bit

Database: SQL Server 2008 R2 on 64-bit



Microsoft Windows 2003 Enterprise Edition SP2 R2 on 32-bit

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Software Requirements IBM FileNet Content Services ― Server requirements

Microsoft Windows with an Oracle database

Microsoft Windows 2003 SPx

Minimum version: SP1 on 32-bit or 64-bit

Microsoft Windows 2008 32-bit or 64-bit



Oracle 11g R1 on 32-bit or 64-bit Oracle 10g R2 on 32-bit or 64-bit

HP-UX with an Oracle database

HP-UX 11i (11.11) 64-bit + GOLDAPPS11i (B.11.11.0506.4), GOLDBASE11i (B.11.11.0506.4), June 2005

Database:

Oracle 9.2 or 10G Release 2 Standard or

Enterprise Edition on Microsoft Windows 2003 SPx Minimum version: SP1

or

Oracle 9.2 or 10G Release 2 on 32-bit or 64-bit HP-UX 11i or 11.0 For different CS versions, see “NOTES” on page 26.



HP-UX 11 23, 64-bit Database:

Oracle 10g R2 Standard or

Enterprise Edition on Microsoft Windows 2003 SPx Enterprise Edition on Microsoft Windows 2008



HP-UX 11 31, 64-bit

Database:

Oracle 10g R2 and 11g R1 or

(23)

Software Requirements IBM FileNet Content Services ― Client requirements

Solaris with an Oracle database

Sun Solaris v.9 on 32-bit or 64-bit + Generic_118558-19 Database:

Oracle 9.2 or 10G Standard or

Enterprise Edition on Microsoft Windows 2003 SPx Minimum version: SP1

or

Oracle 9.2 or 10G Release 2 on 32-bit or 64-bit HP-UX 11i or 11.0 For different CS versions, see “NOTES” on page 26.



Sun Solaris v.10 on 32-bit or 64-bit

Database:

Oracle 11g or 10g Standard or



Client requirements

Thick Admin tool

Content Services 5.5 Hot Fix Pack 1

Client: Microsoft Windows XP Professional SPx

Minimum version: SP1 or

Microsoft Windows 2003 SPx Minimum version: SP1 R2 on 32-bit



CS System Admin Tools: 5.5

Client: Microsoft Windows Vista Ultimate on 32-bit



Client: Microsoft Windows 7 on 32-bit



(24)



Note:Microsoft Windows 8 is qualified for Content Services 5.5 Hot Fix Pack 1 with only Microsoft SQL Server database.

Thin Admin tool

Web Server: Microsoft Windows 2003 SPx

Minimum version: SP1 IIS 6.0

or

IIS 5.0. IDM DT and/or WS 4.0 and 5.5 client DLLs



Client: Microsoft Windows 2003 SPx



(25)

Client: Microsoft Windows XP SP2 on 64-bit



Browser: Internet Explorer IE 6.0 or 7.0

Browser: Internet Explorer IE 10 with Windows 8

Known issue with Thin Admin Tool on IE10: On Content Services Web Admin welcome page "Library Logon" button is disabled. On clicking "Compatibility View", it gets enabled.

Note:Please install CS System Admin Tool and CS Web Admin tool from CS 5.5 HFP1 executable.

Client components

Microsoft Windows and a Microsoft SQL Server database or an Oracle database, and for HP-UX and an Oracle database or for

Solaris and an Oracle database

Client components

Thick client: DT 4.0 with the latest Fix Pack and the CS 5.5 client DLLs

Operating systems: The operating systems that are used for DT or 4.0. For more information, see “IBM FileNet IDM” on

page 9.

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Software Requirements IBM FileNet Content Services ― Other applications

Web Services components

Microsoft Windows and a Microsoft SQL Server database or an Oracle database, and for HP-UX and an Oracle database or for

Solaris and an Oracle database

Web Server components

Web Services: Microsoft Windows 2003 SPx, IIS 6.0



Other applications

Rendition Services 3.0 for PDF

Operating systems: Microsoft Windows 2000 SPx Minimum version: SP4 or Microsoft Windows 2003 SPx Minimum version: SP1 Database: Microsoft SQL 2000 SPx Minimum version: SP 4 Or Oracle 9.2



CS 5.5 client is required in order to install RS for use with CS 5.5.

Virtualization support for IBM FileNet Content Services

VMWare support for Content Services

Content Services 5.5 is supported on VMWare virtual environment. For IBM support statement on Virtualization, please refer the link:

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Software Requirements IBM FileNet eForms for IDM Web Services ― IDM Web Services eForms (5.0.1x) Client Server requirements

IBM FileNet eForms for IDM Web Services

IDM Web Services eForms (5.0.1x) Client Server requirements

This section describes the minimum platform requirements for the IBM FileNet eForms 5.0.1 for IDM Web Services releases. It also defines the minimum supported levels of independent vendor software. In general, you can install and run with more current Fix Pack releases, service packs or minor releases if they are forward-compatible. The information in this section takes precedence over any requirements stated elsewhere.

Client requirements

Clients for optional components

eForms for WS eForms Designer 5.0

Microsoft Windows 2000 Professional SPx Minimum version: SP4

Microsoft Windows XP Professional with Microsoft JVM SPx Minimum version: SP2

Microsoft Windows Application Center





Microsoft Windows XP Pro SPx Minimum version: SP2 Microsoft Windows 2004 SPx Minimum version: SP4 Microsoft Windows Vista





Internet Explorer 6.0 SPx for Microsoft Windows 2000





JRE (Java Run Time Environment) 1.4.1 or 1.4.2 and eProcess 5.1.0 4 and higher

TCP/IP

Successful configuration of Entrust Desktop 6 on the client machines (Entrust signing only).

NOTE: The Entrust 6 Java Toolkit is no longer a required component of Entrust Desktop 6. To use Entrust Desktop, you must first install Entrust Intelligence 6.0 on your desktop.





For viewing Help files outside the application: Microsoft Windows: Internet Explorer 5.0.1 SPx

(28)

Software Requirements IBM FileNet eForms for IDM Web Services ― IDM Web Services eForms (5.0.1x) Client Server requirements

Hardware: Disk space



Min 40 MB for full installation, (including Help files, samples, and templates) and space for working files as required

Server requirements

Core component servers

Microsoft Windows 2000 Server SPx Minimum version: SP2

Microsoft Windows 2003 Server SPx (requires WSeF-5.0.1-015 or later)





Web Workflo 5.0

IIS 5.0 or IIS 6.0 (requires WSeF-5.0.1-015 or later)





Supported applications

Core component servers

eProcess 5.1





eProcess 5.2





CS 5.4





CS 5.5





WS 4.0.2





(29)

Software Requirements IBM FileNet eForms for Open Client ― Open Client eForms (5.1.0) Client Server requirements

IBM FileNet eForms for Open Client

Open Client eForms (5.1.0) Client Server requirements

This section describes the minimum platform requirements for the FileNet eForms 5.1.0 for Open Client release. It also defines the minimum supported levels of third-party software components. In general, you can install and run with more current Fix Pack releases, service packs or minor releases if they are forward-compatible. The information in this section takes precedence over any requirements stated elsewhere.

Client requirements

eForms for OC eForms Designer 5.0.2x

Microsoft Windows 2000 SPx Minimum version: SP4 Microsoft Windows XP SPx Minimum version: SP2





Internet Explorer 5.01 SPx Minimum version: SP2 or

Internet Explorer 6.0 SPx for Microsoft Windows 2000.

Netscape 6.2.3 or 7.1 for Microsoft Windows 2000. Internet Explorer 6.0 SPx for Microsoft Windows XP.

Netscape 6.2.3 or 7.1 for Microsoft Windows XP.





Microsoft Windows XP Pro SPx

Microsoft Windows 2004 SPx





For viewing Help files outside the application:

Microsoft Windows: Internet Explorer 5.0.1 SPx





Hardware: Disk Space



Minimum 40 MB for full installation, (including Help files,samples, and templates) and space for working files as required.

(30)

Software Requirements IBM FileNet eForms for Open Client ― Open Client eForms (5.1.0) Client Server requirements

Server requirements

Clients for Optional components

eForms for OC eForms Designer 5.0.2x





Web Services for Open Client:

 4.0.2. Requires OCeF 5.1.0-009 or later.  4.0, 4.0.2

Web Workflo 5.0 or PJAC 2.0.1

eProcess Integration for Open Client 5.1.0 IIS 5.0 or 6.0

Microsoft .NET Framework:

 1.1http://jakarta.apache.org/tomcat/index.htmlwith IDM Web Services for Open Client 4.0 or 4.0.1

 2.0 with IDM Web Services for Open Client 4.0.2





Hardware: Disk Space Minimum 10 MB

Supported applications

OC eForms eForms Designer 5.0

eProcess 5.1





eProcess 5.2





CS 5.4





(31)

Software Requirements IBM FileNet eProcess ― Open Client eForms (5.1.0) Client Server requirements

IBM FileNet eProcess

Client component requirements – Browsers

eProcess

5.1.0 5.2.0

Internet Explorer 5.5 SPx for ActiveX client



Internet Explorer 8



Fire Fox 3.6



Minimum eProcess 520.002

Client component requirements – Operating Systems

eProcess

5.1.0 5.2.0

Microsoft Windows 2000 Professional SPx



Microsoft Windows XP Professional SPx



Microsoft Windows Vista



Windows 7





(32)

Client component requirements – IBM and 3

rd

Party Products

eProcess 5.1.0 5.2.0 JRE 1.5.0



JRE 1.5.0_11



JRE 1.6.0_02



JRE 1.6.0_30

_



Visual WorkFlo 3.5.0 Thick Client



_

Visual WorkFlo 3.6.0 Thick Client

_



eForms 5.1.0 for Open Client



eForms 5.1.0 for IDM Web Services



eProcess 5.1.0 supports JRE 1.4.2 plus 1.4.2_01 through 1.4.2_06.

For eProcess 5.2.0, if a JRE is not already installed on the client, Sun Java 2 Plug-In (JRE) 1.6.0_02 is downloaded the first time the browser logs into the Web server. eProcess Java applets are supported on all platforms and with all browsers supported by Open Client. Examples of browsers that meet Open Client requirements are Internet Explorer 6.0 and Netscape 7.2.

Excessive logon times may be experienced the first time users log on using the Process applets via Java Remote Method Invocation (RMI) if a firewall exists between the Web Server and the client. The suggested workaround is to use Open Client which has an HTML interface and is unaffected by RMI performance issues.

Visual WorkFlo 3.6 can co-exist on the same client with IBM FileNet IDM Desktop 4.0. ISTK 4.1.2/4.2 cannot be installed on VW Thick Clients, instead, use ISTK 4.0.50.x or ISTK 4.1.1.x.

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Web server component requirements – Operating Systems

eProcess

5.1.0 5.2.0

Windows 2003 SPx Server Standard, Enterprise or Data Center



Windows 2003 R2 Server, Advanced Server or Data Center SPx



Windows 2008 Server





Web server component requirements – IBM and 3

rd

Party products

eProcess

5.1.0 5.2.0

Process Java Applications and Connectivity (PJAC) 2.0.1a

JRE 1.3.1



Process Java Applications and Connectivity (PJAC) 3.5.4

JRE 1.5.0 SR5





See Notes IDM Web Services/Open Client 4.0.0



IDM Web Services/Open Client 4.0.1



_

IDM Web Services/Open Client 4.0.2



Microsoft IIS 5.0



Microsoft IIS 6.0





Microsoft IIS 7.0





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Apache Software Foundation XML Parser 1.4.3 is installed with PJAC 2.0.1a and PJAC 3.5.4.

Fix Pack eProcess-5.1.0-004 or later must be installed to support IDM Web Services or Open Client 4.0 on Microsoft IIS 6.0. IBM FileNet IDM Desktop or Web Services 4.0 must be installed first if the client will also be running the CS Administration Tool. Fix Pack eProcess-5.2.0-002 will update the PJAC JRE to 1.6 SR9 FP1.

Workflow server component requirements – Operating Systems

eProcess

5.1.0 5.2.0

IBM AIX 5.2

Minimum version: ML 10



Not supported effective with Fix Pack eProcess 520-001 IBM AIX 5.3

Minimum version: ML 6



IBM AIX 6.1

Minimum version: base





Minimum eProcess 520-001 IBM AIX 6.1

Minimum version: ML5





Minimum eProcess 520-002 HPUX 11.11

Minimum version: GOLDBASE11i B.11.11.0612.459 Base Fix Packs for HP-UX 11i v1, December 2006



Not supported effective with Fix Pack eProcess 520-001 HPUX 11iV3 (Risc only)

Minimum version: QPKBASE (B.11.31.0709.312a) Base Quality Pack Bundle for HP-UX 11i v3,September, 2007





Minimum eProcess 520-001 Not supported effective with eProcess 520-002 Sun Solaris 9

Minimum version: Kernel patch 112233-12 Linker Fix Pack 112963-14



Sun Solaris 10





Microsoft Windows 2003 Server, Advanced Server or DataCenter SPx

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eProcess

5.1.0 5.2.0

Microsoft Windows 2003 R2 Server, Advanced Server or DataCenter, SPx



Microsoft Windows 2008





Minimum eProcess 520-001

Microsoft Windows 2008 R2 Minimum version: Base





Minimum eProcess 520-002

Notes for eProcess 5.2.0-001/Image Services 4.1.2: AIX 5.3 TL7 is the minimum required.

Solaris 9 version 09/05 is the minimum required Solaris 10 version 11/06 is the minimum required

Unified Logon

To enable “unified” or “single” logon, use both the IS and CS components as described:

Export groups or users from the NT domain server and import them into the IS security database. These tools are available on the IS 4.1 media, and instructions for their use are the IBM FileNet Image Services System Tools Reference Manual.

Bulk import of NT domain groups or users to CS is also available. On a CS server, open the Windows Control Panel, click on the CS Configuration icon, and then click on the User Import tab.

SMTP

An SMTP service product is required for email notification of workflow events. Install on the WorkFlo Server or a server the WorkFlo Server can communicate with. Configure to check port 25.

Examples are Interchange Services for e-business from IBM, OpenView or ManageX from Hewlett Packard (HP), and IIS from Microsoft or independent software vendors, such as the Apache Software Foundation. Due to Hotmail architecture, the HTML Step Processor does not display correctly when initiated from an e-mail notification link in a Hotmail message.

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Workflow server component requirements – IBM and 3

rd

Party Products

eProcess

5.1.0 5.2.0

IBM FileNet WorkFlo Services 2.0.1 for AIX

Private JRE 1.4.1



IBM FileNet WorkFlo Services 3.5.4 for AIX

Private JRE 1.4.2 SR9



IBM FileNet WorkFlo Services 2.0.1 for HP-UX

Private JRE 1.3.1



IBM FileNet WorkFlo Services 3.5.4 for HP-UX



IBM FileNet WorkFlo Services 2.0.1 for Solaris

Private JRE 1.4.2



IBM FileNet WorkFlo Services 3.5.4 for Solaris



IBM FileNet WorkFlo Services 2.0.1 for Windows

Private JRE 1.4.0



IBM FileNet WorkFlo Services 3.5.4 for Windows

Private JRE 1.4.2 SR 9





IBM FileNet Content Services 5.4



IBM FileNet Content Services 5.5



IBM FileNet Image Services 4.0.SP4 (IS 4.0.40)





IBM FileNet Image Services 4.1 SP1 (IS 4.1.1)



Not supported effective with eProcess 520-002 IBM FileNet Image Services 4.1.2





Minimum eProcess 520-001 Not supported effective with eProcess 520-002 IBM FileNet Image Services 4.2

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eProcess

5.1.0 5.2.0

Minimum eProcess 520-002 ILOG Jrules 4.0



Rules Connectivity Framework 4.0.1



NOTE:

IS 4.0 SP5 (IS 4.0.50) is also supported with eProcess 5.1.0. IS 4.1.0 has not been tested with any version of eProcess.

Private JREs on the workflow server should not be updated without IBM support approval. eProcess 5.1.0 also supports Content Services 5.2 and 5.3 if required.

eProcess 5.2.0-002 requires a full Image Services 4.2 (no mini-IS)

Workflow server component requirements - Database

eProcess

5.1.0 5.2.0

Microsoft SQL Server 2000 Standard and Enterprise Edition SPx

Minimum level: SP2



Microsoft SQL Server 2005 Standard and Enterprise Edition SPx

Minimum level: SP2



Microsoft SQL Server 2008

Minimum level: Base





minimum eProcess 520-001 Microsoft SQL Server 2008

Minimum level: R2





minimum eProcess 520-002 Oracle 9 Enterprise Edition (64-bit)

Minimum level: 9.2.0.4



Not supported effective with Fix Pack eProcess 520-001 Oracle 10 Enterprise Edition (64-bit)

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Oracle 11 Enterprise Edition (64-bit)

Minimum level: Base



minimum eProcess 520-001 Oracle 11 Enterprise Edition (64-bit)

Minimum level: R2



minimum eProcess 520-002

Notes for eProcess 5.2.0-001/Image Services 4.1.2:

Oracle 11 requires Oracle patch 6800649 on AIX. This link provides more information about the required Oracle patch. http://www-01.ibm.com/support/docview.wss?uid=swg21420089

Workflow server configuration support information

eProcess

5.1.0 5.2.0

eProcess only (with mini-IS)

Single Windows workflow server (root) Local or Remote SQL Server or Oracle



Not supported effective eProces 520-002 eProcess with production IS

Single AIX, HPUX, Solaris or Windows workflow server (Root) Local or Remote SQL Server or Oracle (Oracle only on Unix)



HPUX not supported effect eProcess 520-002 eProcess with production IS

Single AIX, HPUX, Solaris or Windows workflow server (App) Local SQL Server or Oracle only (Oracle only on Unix)



HPUX not supported effect eProcess 520-002

Content Services and Workflow Services can be collocated on Windows configurations only. eProcess does not support multiple workflow servers.

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Process Analyzer component requirements - Client

eProcess 5.1.0 5.2.0 Windows 2000 Professional SPx Minimum version: SP2





Windows XP Professional SPx Minimum version: SP2



Windows Vista





Windows 7





Client requirements are dependent on the version of SQL Server being used with Process Analyzer. SQL 2000

Microsoft Query

Microsoft Pivot Table Services Microsoft Excel 2003

SQL 2005 (IMPA 3.5.5) Microsoft Query

Microsoft Core XML Services (MSXML) 6.0 SP1 Microsoft 2005 Analysis Services 9.0 OLE DB Provider Microsoft Excel 2003 or 2007

SQL 2008 (IMPA 3.5.5-001) Microsoft Query

Microsoft Core XML Services (MSXML) 6.1

Microsoft 2008 Analysis Services 10.0 OLE DB Provider Microsoft Excel 2003 or 2007

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Process Analyzer component requirements - Server

eProcess 5.1.0 5.2.0 IM PA 2.0.1 JRE 1.4





IM PA 3.0.0 JRE 1.4.2





IM PA 3.5.4 JRE 1.4.2 SR9



IM PA 3.5.5 JRE 1.4.2 SR9



Microsoft Windows 2000 Server, Advanced Server or Data Center SPx





Microsoft Windows 2003 Server, Advanced Server or Data Center SPx



Windows 2003 R2 Server, Advanced Server or Data Center SPx



Windows 2008





Minimum IMPA 355-001 Windows 2008 R2





Minimum IMPA 355-001

Process Analyzer (PA) is an optional and separately priced product, and requires a dedicated server. IM PA 2.0.1, IM PA 3.0.0 and IM PA 3.5.4 support SQL Server 2000 only.

IM PA 3.5.5 supports SQL Server 2000 and SQL Server 2005. Beginning with IM PA 3.5.5-001, SQL Server 2008 is also supported. PA does not support data generated by Visual WorkFlo thick clients.

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Software Requirements IBM FileNet eProcess ― Open Client eForms (5.1.0) Client Server requirements Microsoft XML Core Services 4.0 SP1 is required for IM PA 2.0.1 and IM PA 3.0.0.

Process Analyzer component requirements - Database

eProcess

5.1.0 5.2.0

Microsoft SQL Server 2000 Enterprise Edition SPx





Microsoft SQL Server 2005 Enterprise Edition SPx





Microsoft SQL Server 2008





minimum IMPA 355-001

SQL 2000

Microsoft SQL Server 2000 Driver for JDBC SP3

Microsoft SQL Server 2000 Client Software (for remote database only) Microsoft SQL Server 2000 Analysis Services SP4

Microsoft ActiveX Data Objects 2.8 library SQL 2005

Microsoft SQL Server 2005 Driver for JDBC 1.2

Microsoft SQL Server 2005 Client Software (for remote database only) Microsoft SQL Server 2005 Analysis Services SP2

SQL 2008 (IMPA 3.5.5-001)

Microsoft SQL Server 2008 Driver for JDBC 1.2

Microsoft SQL Server 2008 Client Software (for remote database only) Microsoft SQL Server 2008 Analysis Services

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eForms and IBM FileNet eProcess Hardware and Software Requirements Revision Table

Revision Table

Date Description

June 2013 CS: Windows 8 on 32-bit & 64-bit and IE 10 support added.

May 2013 IDM: IS 4.2 FP6 and ISTK 4.2 FP6 qualification done for IDM 4.0.2 FP15 release.

March 2013 IDM: .NET 4.0, Mozilla Firefox 19.0 qualification done for OC 4.0.2 FP9 release.

October 2012 IDM: IS 4.2 FP4 and ISTK 4.2 FP4 qualification done for IDM 4.0.2 FP14 release. CS: 64-bit qualification with Windows XP, Vista and Windows 7.

July 2012 CS: SQL 2005 SP4 qualification with Win 2008 and Win 2003.

May 2012 eProcess: 5.2 FP2 support with OS: AIX 6.1-05, Windows 2008 R2; DBs: Oracle 11g R2, SQL 2008 R2;

IE8/FF3.6, Sun JRE: 1.6.0_30, IIS 7.0

IDM: Windows 7 SP1 Enterprise and IE 9 supports with Fix Pack 13 onwards info updated.

January 2012 CS: Qualification of SQL server 2008 R2 updated.

December 2011 IDM: Win7 Professional, IS 4.2FP2 with ISTK 4.2FP2 qualified with DTWS 4.0.2 FP13 updated.

October 2011 IDM: Mozilla firefox 6.0 is qualified with OC4.0.2 FP8, IS 4.2FP1 with ISTK 4.2FP1 qualified with DTWS

4.0.2 FP12 updated.

July 2011 IDM: ISTK 4.1.2 DP 10, Adobe Acrobat reader 10.1, IS 4.1.2 FP10 qualification updated with DTWS FP12

release.

March 2011 IDM: ISTK 4.1.2 Fix Pack 9, Adobe Acrobat reader 9.4, IS 4.1.2 Fix Pack 9 and Microsoft Windows Server

2008 SP2 qualifications updated with DTWS FP11 release.

eProcess: version 5.2 supports MS SQL Server 2000 updated.

January 2011 CS: 64-bit support added, Windows 2000 deprecated.

December 2010 IDM: MS Office 2010, Outside-in 8.3.5, Pixtran 8.4 and Print Fax 4.4 Fix Pack 19 qualification added in IDM

402 Fix Pack 10. Support for Windows 2000/server, Lotus Notes 5, Office 2000, Outlook XP removed. October 2010 IDM: IDM 3.3 support/compatible information removed from the guide. OC 402 Fix Pack 6 qualified with

.NET 3.5

August 2010 IDM: added ISTK 4.1.2 FP 7 support in IDM DTWS 4.0.2 FP9 release. 32-bit support for OS mentioned. CS: added Win 2008 SP2 Enterprise Edition (32-bit) and SQL 2008 SP1 Standard Edition (32-bit)

April 2010 IDM: Windows 7, Windows 2008 for DT admin, IS 4.1.2 FP6 and ISTK 4.1.2 FP 6 have been qualified with

IDM 402 Fix Pack 8.

CS: Oracle 10g, 11g with Windows 2008, Oracle 11g with HP-UX 11 23, 11 31, Oracle 11g with Sun Solaris

10 have been qualified.

February 2010 IDM: IDM Web Services - Windows 2008 standard edition support information added. eProcess: Workflow server OS and DB tables added for 5.2.0 support and ISTK note added.

Browser support on IE 8 updated. Added Process Analyzer support for Win 2008, Win 7, SQL Server 2008 and removal SQL Server 2000 for eProcess 5.0.2.

CS: VMWare support statement added.

General: “-01” is removed from the URLs, because it works without this and starts with

“http://www.ibm.com”.

December 2009 IDM: Added MS Virtual PC not support and Citrix not support for IDM information updated.

Added PDF/A and JPEG 200 file format support

CS: Added SQL Server 2000 (SP4), 2005 (SP3), 2008 (All Enterprise Edition) support. General: Panagon reference and name changed to IBM FileNet

August 2009 IDM: Added IE 8, Acrobat 9.1, IS 4.1.2 FP3 supports

Removed IS 3.6/x versions supports

May 2009 IDM: Developer workstation information updated for IDM DTWS and OC.

IDM WS and OC 4.0.2 Fix Pack 4 installation was certified on Windows Server 2008 Enterprise with IIS 6.0 compatibility installed updated.

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eForms and IBM FileNet eProcess Hardware and Software Requirements Revision Table

April 2009 IDM: VMWare support statement for IDM updated.

IDM DT/WS 4.0.2 Fix Pack 4 on Windows XP and Vista platforms is FDCC compliant.

March 2009 IDM: IDM DT/WS and OC 4.0.2 was certified for ISTK 4.1.1 and 4.1.2 FP2, IS 4.1.2 FP2, and IPv6 updated

Feb 2009 CS: CS 5.5 qualification with SQL Server 2008 and IPV6 compliance updated. eForrms: eForms validated with eProcess 5.2 updated.

EProcess: Third party product updates for eProcess.

Jan 2009 IDM: IDM DT/WS 4.0.2 Fix Pack 4 and Open Client 4.0.2 Fix Pack 3 certified for Windows Vista SP1

updated.

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eForms and IBM FileNet eProcess Hardware and Software Requirements Notices

Notices

This information was developed for products and services offered in the U.S.A.

IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead. However, it is the user's responsibility to evaluate and verify the operation of any non-IBM product, program, or service. IBM may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not grant you any license to these patents. You can send license inquiries, in writing, to:

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For license inquiries regarding double-byte (DBCS) information, contact the IBM Intellectual Property Department in your country or send inquiries, in writing, to:

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This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice.

Any references in this information to non-IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk.

IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

Licensees of this program who wish to have information about it for the purpose of enabling: (i) the exchange of information between independently created programs and other programs (including this one) and (ii) the mutual use of the information which has been exchanged, should contact:

IBM Corporation J46A/G4

555 Bailey Avenue

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eForms and IBM FileNet eProcess Hardware and Software Requirements Notices The licensed program described in this document and all licensed material available for it are provided by IBM under terms of the IBM Customer Agreement, IBM International Program License Agreement or any equivalent agreement between us.

Any performance data contained herein was determined in a controlled environment. Therefore, the results obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment.

Information concerning non-IBM products was obtained from the suppliers of those products, their published announcements or other publicly available sources. IBM has not tested those products and cannot confirm the accuracy of performance, compatibility or any other claims related to non-IBM products. Questions on the capabilities of non-IBM products should be addressed to the suppliers of those products.

All statements regarding IBM's future direction or intent are subject to change or withdrawal without notice, and represent goals and objectives only.

This information contains examples of data and reports used in daily business operations. To illustrate them as completely as possible, the examples include the names of individuals, companies, brands, and products. All of these names are fictitious and any similarity to the names and addresses used by an actual business enterprise is entirely coincidental.

COPYRIGHT LICENSE:

This information contains sample application programs in source language, which illustrate programming techniques on various operating platforms. You may copy, modify, and distribute these sample programs in any form without payment to IBM, for the purposes of developing, using, marketing or distributing application programs conforming to the application programming interface for the operating platform for which the sample programs are written. These examples have not been thoroughly tested under all conditions. IBM, therefore, cannot guarantee or imply reliability, serviceability, or function of these programs. The sample programs are provided "AS IS", without warranty of any kind. IBM shall not be liable for any damages arising out of your use of the sample programs.

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U.S. Patents Disclosure

This product incorporates technology covered by one or more of the following patents: U.S. Patent Numbers: 6,094,505; 5,768,416; 5,625,465; 5,369,508; 5,258,855.

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Product Number: 5724-R83, 5724-R85, 5724-R87, 5724-R94

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