KEYSCAN SOFTWARE - END-USER LICENSE AGREEMENT

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Keyscan Inc.

KEYSCAN SOFTWARE - END-USER LICENSE AGREEMENT

IMPORTANT-READ CAREFULLY: This End-User License Agreement ("EULA") is a legal agreement between you (either an individual or a single legal entity) and Keyscan Inc. with which you acquired the Keyscan Inc. software product(s) identified above ("SOFTWARE"). The SOFTWARE includes Keyscan Inc. computer software, and may include associated media, printed materials, "online", or electronic documentation and Internet based services. Note, however, that any software, documentation, or web services that are included in the SOFTWARE, or accessible via the SOFTWARE, and are accompanied by their own license agreements or terms of use are governed by such agreements rather than this EULA. This EULA is valid and grants the end-user rights ONLY if the SOFTWARE is genuine.

By installing, copying, downloading, accessing or otherwise using the SOFTWARE, you agree to be bound by the terms of this EULA. If you do not agree to the terms of this EULA, you may not use or copy the SOFTWARE, and you should promptly contact Keyscan Inc. for instructions on return of the unused product(s) in accordance with Keyscan's return policies.

1. SOFTWARE PRODUCT LICENSE

The term "COMPUTER" as used herein shall mean the HARDWARE, if the HARDWARE is a single computer system, or shall mean the computer system with which the HARDWARE operates, if the HARDWARE is a computer system component.

1. GRANT OF LICENSE. Keyscan Inc. grants you the following rights, provided you comply with all of the terms and conditions of this EULA:

Installation and Use. Except as otherwise expressly provided in this EULA. You may install, use, access, display and run only one (1) copy of the SOFTWARE on the COMPUTER. The SOFTWARE may not be used by more than the number of genuine licensed copies registered with Keyscan Inc.

Mandatory Activation. THIS SOFTWARE CONTAINS TECHNOLOGICAL MEASURES THAT ARE DESIGNED TO PREVENT UNLICENSED OR ILLEGAL USE OF THE

SOFTWARE. The license rights granted under this EULA are limited to the first thirty (30) days after you first run the SOFTWARE unless you supply information required to activate your licensed copy in the manner described during the setup sequence (unless Keyscan Inc. has activated for you). You can activate the SOFTWARE through the use of telephone; toll charges may apply. You may also need to reactivate the SOFTWARE if you modify your HARDWARE or alter the SOFTWARE.

Back-up Copy. YOU MAY MAKE A SINGLE BACK-UP COPY OF THE SOFTWARE. You may use the back-up copy solely for your archival purposes and to reinstall the SOFTWARE on the COMPUTER. Except as expressly provided in this EULA or by local law, you may not otherwise make copies of the SOFTWARE, including the printed materials accompanying the SOFTWARE. You may not loan, rent, lease, lend or otherwise transfer the CD or back-up copy to another user.

Reservation of Rights. Keyscan Inc. reserve all rights not expressly granted to you in this EULA.

2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS.

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information gathered in any manner as part of the product support services provided to you, if any, related to the SOFTWARE. Keyscan Inc. may use this information solely to improve their products or to provide customized services or technologies to you. Keyscan Inc. may disclose this information to others, but not in a form that personally identifies you.

Database Information. The information stored in the database and/or database backups files can only be accessed via the Keyscan licensed SOFTWARE. Any attempts to access the database information via unlicensed and/or unauthorized access will terminate this license agreement. Keyscan Inc. provides no direct access to the database information.

Additional Software/Services. The terms of this EULA apply to Keyscan updates,

supplements, add-on components, of the SOFTWARE that Keyscan Inc. may provide to you or make available to you after the date you obtain your initial copy of the SOFTWARE, unless other terms are provided along with such Supplemental Components.

Limitations on Reverse Engineering, Decompile and Disassembly. You may not reverse engineer, decompile, or disassemble the SOFTWARE.

Separation of Components. The SOFTWARE is licensed as a single product. Its component parts may not be separated for use on more than one computer.

Single EULA. The package for the SOFTWARE may contain multiple versions of this EULA, such as multiple translations and/or multiple media versions (e.g., in the user documentation and in the software). In this case, you are only licensed to use one (1) copy of the

SOFTWARE.

Termination. Without prejudice to any other rights, Keyscan Inc. may cancel this EULA if you do not abide by the terms and conditions contained herein. In such event, you must destroy all copies of the SOFTWARE and all of its component parts.

Trademarks. This EULA does not grant you any rights in connection with any trademarks or service marks of Keyscan Inc. or its suppliers.

3. UPGRADES

If the SOFTWARE is labeled as an upgrade, you must be properly licensed to use a product identified by Keyscan Inc. as being eligible for the upgrade in order to use the SOFTWARE ("Eligible Product"). For the purpose of upgrade(s) only, "HARDWARE" shall mean the computer system or computer system component with which you received the Eligible Product. SOFTWARE labeled as an upgrade replaces and/or supplements (and may disable, if upgrading a Keyscan software product) the Eligible Product which came with the

HARDWARE. After upgrading, you may no longer use the SOFTWARE that formed the basis for your upgrade eligibility (unless otherwise provided). You may use the resulting upgraded product only in accordance with the terms of this EULA and only with the HARDWARE. If the SOFTWARE is an upgrade of a component of a package of software programs that you licensed as a single product, the SOFTWARE may be used and

transferred only as part of that single product package and may not be separated for use on more than one computer.

4. INTELLECTUAL PROPERTY RIGHTS

All title and intellectual property rights in and to the SOFTWARE (including but not limited to any images, photographs, animations, video, audio, music, text and incorporated into the SOFTWARE), the accompanying printed materials, and any copies of the SOFTWARE, are owned by Keyscan Inc. or its suppliers. The SOFTWARE is licensed, not sold. All title and intellectual property rights in and to the content that is not contained in the SOFTWARE, but which may be accessed through use of the SOFTWARE is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties. Use of any on-line services which may be accessed through the

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SOFTWARE may be governed by the respective terms of use relating to such services.

5. EXPORT RESTRICTIONS.

You acknowledge that the SOFTWARE is subject to U.S. and Canadian export jurisdiction. You agree to comply with all applicable international and national laws that apply to the products, including the U.S. & Canadian Export Administration Regulations, as well as end-user, end-use and destination restrictions issued by U.S., Canadian and other governments.

6. ADDITIONAL PROVISIONS.

FOR THE LIMITED WARRANTIES, LIMITATION OF LIABILITY, AND OTHER SPECIAL PROVISIONS. PLEASE REFER TO THE ADDITIONAL PROVISIONS PROVIDED BELOW AND/OR OTHERWISE WITH THE SOFTWARE. SUCH LIMITED WARRANTIES, LIMITATION OF LIABILITY AND SPECIAL PROVISIONS ARE AN INTEGRAL PART OF THIS EULA. APPENDIX

WARRANTY AND SPECIAL PROVISIONS FOR THE UNITED STATES OF AMERICA, CANADA ANY OTHER COUNTRY

LIMITED WARRANTY

Keyscan Inc. warrants that the SOFTWARE will perform substantially in accordance with the accompanying written materials for a period of (365) days from the date of receipt Any implied warranties or conditions on the SOFTWARE are limited to (365) days. Some

states/jurisdictions do not allow limitations on duration of an implied warranty, so the above limitation may not apply to you.

NO OTHER WARRANTIES. To the maximum extent permitted by applicable law, Keyscan Inc. disclaim all other warranties, either express or implied, including, but not limited to implied warranties of merchantability and fitness for a particular purpose, with regard to the SOFTWARE, the accompanying written materials, and any accompanying hardware. This limited warranty gives you specific legal rights. You may have others which vary from state/jurisdiction to state/jurisdiction.

NO LIABILITY FOR CONSEQUENTIAL DAMAGES. To the maximum extent permitted by applicable law, in no event shall Keyscan Inc. be liable for any damages whatsoever

(including without limitation, direct or indirect damages for personal injury, loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use of or inability to use this product, even if Keyscan Inc. has been advised of the possibility of such damages. In any case, Keyscan Inc. entire liability under any provision of this agreement shall be limited to the amount actually paid by you for the SOFTWARE. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. This Software License Agreement is governed by the laws of the Province of Ontario, Canada. Each of the parties hereto irrevocably agrees to the jurisdiction of the courts of the Province of Ontario and further agrees to commence any litigation which may arise

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Information in this document is subject to change without notice. The software outlined in this document is provided under license agreement. The software may only be used in accordance with the terms expressed by Keyscan Inc.

No part of this documentation may be reproduced or transmitted in any form or by any means except for the user’s benefit of operating the software without the express written permission of Keyscan Inc.

Keyscan Inc.

901 Burns Street East Whitby, Ontario Canada

L1N 0E6

Phone: 1-888-539-7226 (Toll Free Canada/USA) Phone: + 905-430-7226

Fax: + 905-430-7275

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INTRODUCTION

System VII is the dynamic software application that regulates and monitors entry points connected to the Keyscan access control panels. With an intuitively designed interface, System VII is packed with a rich array of features giving you all the tools and controls you'll need for effective management of your facilities and buildings. By setting up a

comprehensive database of cardholders, access levels, and security clearances, you determine who has access to specific doors at specific times. System VII always keeps you in the picture. You're fully aware of who is entering your premises at all times and you're notified of any alarm conditions within seconds. The System VII software and access control units work together as a cohesive system to monitor your site around the clock 365 days a year.

System VII Main Interface Screen

About This Guide

This guide is intended to provide you with the following information:

 Important introductory information such as product registration and how to access on-line help

 Software installation for the following configurations  New installation on a single PC

 New installation on multiple PCs

 Upgrade installation on a single PC - System V to System VII

 Upgrade installation on multiple PCs – System V to System VII

 Configuring multiple Communication Managers (optional)

 How to setup a site

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Product Registration

The System VII software modules must be registered within thirty (30) days after

installation. As a registered user, you are eligible for Keyscan technical support and System VII software upgrades. You may have to register six possible modules depending on what you have purchased:

 System VII Software (includes 2 Concurrent Client Licenses & Active Mapping/Command Module K-CM)

 System VII Additional Client License – K-CL (Optional)

 System VII CCTV Integration – K-TV (Optional)

 System VII Photo Badging – K- BADGE (Optional)

 System VII SDK – K-SDK (Optional)

 System VII Visitor Management – K-VIS (Optional)

Refer to your invoice to verify which packages you have purchased before completing the registration screen. Registration instructions are outlined in the Client module's Help. Unless you receive the Serial Unlock Number(s) the System VII software will not function after 30 days.

System VII Registration screen

Alarm Monitoring

System VII has an Alarm Monitoring panel that lists critical information in the event of an alarm. The Alarm Monitoring panel can be viewed by selecting it from the Keyscan System VII tab on Window's ®_{lower status bar. More information about alarms and alarm}

monitoring is available in the Client on-line help under Operate the System > Alarms. Alarm Monitoring Window

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

Online Help

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The System VII software modules have context-sensitive on-line help. Whenever you need assistance for setting up or operating the system, select either:

 the Help menu on the Client main screen

 press F1 on the keyboard - pressing the F1 key opens the help at the topic that relates to the screen you're viewing; it outlines the screen's purpose and the procedures to complete it.

Context Sensitive On-line Help

The Importance of Database Backups

One of the most important and critical topics in the on-line-help is Schedule Automatic Database Backups outlined in the System VII Client On-line Help. We cannot stress enough the importance of backing up your System VII database at regularly scheduled intervals and periodically copying the data to a removable storage device, such as a writable CD, or to a network location for safe keeping. Setting up a site can entail a lot of man-hours to input all the data, especially for sites that have hundreds, if not thousands, of cardholders. If the site data is not backed up, in the event of a computer or hard disk failure, all your site

information can be lost. Please be sure to read and follow the steps to backup your database. It’s time well spent.

Supplementary Documentation

The Keyscan System VII Software Installation CD has a folder with supplementary

documents. These supplementary documents can be found in the Keyscan Documents folder on the Software Installation CD. During the installation you can also access the folder by clicking on the Keyscan Documentation link on the Keyscan System VII Installation screen.

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CCTV Integration (Install CCTV Setup)

Keyscan’s CCTV module (product # K-TV) can integrate with the following platforms:

 DVRs (Keyscan supported manufacturers only)

 IP-Addressable DVRs/IP-Addressable Cameras

 Switcher/Matrix/DVR with serial port ASCII RS-232 control & command

If you have purchased the K-TV module and are integrating CCTV with the Keyscan access control system, you should review the information presented below concerning your type of platform.

Keyscan includes a PDF version of a CCTV Settings form located in the DVR folder on the Keyscan software installation CD. You can use this form to note applicable settings so you have a record when configuring the CCTV component in the Keyscan Client software.

DVRs (Keyscan supported manufacturers)

Keyscan integrates with specific brands of DVRs. To confirm whether your DVR is a Keyscan-supported DVR, open the DVR List read me file in the DVR folder on the Keyscan System VII software installation CD. These are the only DVRs that currently integrate with Keyscan. Refer to the specific DVR manufacturer readme file for driver installation

instructions so the DVR will integrate with the Keyscan software. Please be sure to follow the specific driver installation instructions before attempting to setup CCTV integration in the Keyscan Client software.

When you install the CCTV Setup from the Keyscan System VII software installation disk, the DVR drivers are copied by default to (C):\\ Program Files > Keyscan7 > DVR folder. For DVR and camera integration setup within the Keyscan access control system, refer to the on-line help in the Keyscan Client under CCTV.

IP-Addressable DVRs/IP-Addressable Cameras

Keyscan integrates with IP-addressable DVRs and IP-addressable cameras that support WEB-based MS Internet Explorer network connectivity. This format may require the DVR application to be installed on a PC with a connection to the Keyscan software PC.

For DVR and camera integration setup within the Keyscan access control system, refer to the on-line help in the Keyscan Client under CCTV.

Switcher/Matrix/DVR with RS-232 Control & Command

Keyscan integrates with Switcher/Matrix/DVR with serial port ASCII RS-232 control & command capabilities. To integrate with the Keyscan CCTV module, this platform requires input of camera commands which are provided by the camera manufacturer.

For DVR and camera integration setup within the Keyscan access control system, refer to the on-line help in the Keyscan Client under CCTV.

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SOFTWARE INSTALLATION

The System VII software consists of 3 primary applications and several optional applications all of which are referred to as modules throughout this guide. The 3 primary modules must be installed so that the System VII software functions correctly:

 Database (SQL Server 2005 Express)

 System VII Client

 Communication Manager

The following illustration outlines the functions of each primary software module. 3 Primary System VII Software Modules

Optional System VII Modules

System VII also has the following optional modules:

 System VII CCTV Integration – K-TV

 System VII Photo Badging – K-BADGE

 System VII SDK – K-SDK

 System VII Visitor Management – K-VIS

If you would like more information about these modules, contact Keyscan or your dealer. Phone numbers and the web address are listed inside the front cover of this software

System VII - Client

Administer:

- Cards/Card Holders - Door & Elevator Groups - Time Zones / Schedules - Door & Reader Parameters - Inputs & Outputs (optional) - Door & Elevator Access Levels - Reports

- CCTV (Optional) Monitor:

- Alarms

SQL Server 2005 Express

- Maintains system records - Responds to Client requests/input - Swaps data with ACUs via Communication Manager

Communication Manager

- Polls ACUs for alarm conditions - Manages upload/download of information to ACUs

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installation guide.

System Requirements

The following outlines system requirements to operate the System VII software:

 Recommended Central Processing Unit: Intel Pentium Dual Core 2.2 GHz or higher;

Intel Core Duo 2.6 GHz or higher (Celeron and AMD processors not recommended)

 Recommended RAM: 2 gigabytes or greater

 Hard Disk: Recommended 100 gigabytes of available space

 USB Port for Photo Badging or USB CAM

 COM Port: 1 required if direct connect to access control units; 2 required if using CCTV control as well

 CD-ROM or DVD Drive

 Mouse or compatible pointing device

 Removable Media Storage Device such as a CD/DVD Writer for database backup

 Network Interface Card (NIC) with TCP/IP protocol with a valid, active IP address (SQL Server 2005 Express PC must be assigned a static IP address) and file & printer sharing for Microsoft networks

 Graphic Card supporting 1024 x 768 or higher screen resolution

 Operating System:

 Windows 8* (32 bit or 64 bit) – Professional & Enterprise versions

 Windows Server 2012 (64 bit / graphical user interface enabled) – Standard version

 Windows Server 2008

 Windows 7 – Professional, Enterprise & Ultimate versions

 Vista Business

 Windows Server 2003

 Microsoft Internet Explorer 6.0 Service Pack 1 or later

 Microsoft .NET Framework 3.5 required on Windows Server 2008 Windows Server 2012

 .NET Framework 3.5 must be enabled from Add Roles and Features in the

Control Panel on Windows Server 2008 and Windows Server 2012

 Microsoft .NET 2.0 Framework

 Virtual Server** (Communication as a service recommended for virtual server configurations)

Keyscan’s System VII software is a 32-bit application.

* For Windows 8, .NET Framework 3.5 (includes versions 2.0 and 3.0) must be enabled from the Control Panel > Programs & Features > Windows Features screen prior to installation of Keyscan software. On installation of Keyscan database (SQL Server 2005 Express) user may be prompted with Program Compatibility Assistant. To clear message and continue

installation, user selects Don’t show this message box again option, and then selects Run the program without getting help command.

**Supports virtual machine server topology providing that all licensed and required Keyscan software applications are allocated sufficient server resources for proper system performance and that the VM software/server is supported by qualified IT personnel.

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compatibility with third party software applications or third party drivers.

For sites with large cardholder populations and high volumes of transactions, we strongly recommend that you install the Database Module (SQL Server 2005 Express) on a dedicated PC. Faster processors and higher RAM provide better system performance. To confirm that your PC meets the recommended requirements, you can view the PC's system information by selecting Start > (All) Programs > Accessories > System Tools > System Information. System VII does not support touch screen panels.

Windows Network and User Privileges

If you're installing the System VII software on a network or a standalone PC, be aware of the following possible network and user privileges that may be required with some versions of Windows®_{. We recommend consulting with an IT administrator when installing System VII} software on a network.

Active network IP address and full administration privileges are required for installation of software.

Additionally, the following network privileges and settings may be required depending on the System VII system and how it is configured with the network.

Power user privileges are required to change time on a computer or an ACU.

Network ports, as listed below, are required to be open and excluded from the firewall:

 port _____? (TCP/IP) for SQL Server 2005 Express, Client software, and Communication

Service - Is a randomly assigned TCP/IP port – to determine, select Start > Run and enter SQLServerManager.msc > OK. Under SQL Server Configuration Manager expand the SQL Server 2005 Network Configuration and select Protocols for KEYSCANSYSTEM VII. Double click TCP/IP on the right. Click on the IP Addresses tab. The port is listed opposite TCP Dynamic Ports.

 port 3001 for NETCOM devices

 port 9999 for Telnet NETCOM devices

Read and write attributes are required for the following folders:  (drive):\Program Files\Keyscan System VII \all files in subfolders

Remote System VII Client PCs should have read and write privileges and be share enabled to the PC with card holder photo location. System VII system users require security

privileges.

Upgrading from System V to System VII

If you have purchased System VII and are upgrading from System V, the Keyscan Software Installation CD has a folder with a conversion utility that transfers current System V data and adapts it to the System VII database so that you don't have to re-enter all your site information. The conversion utility works on a one-to-one basis and can transfer only one System V database and convert it to one System VII database. Software installation instructions are referred to as an Upgrade Installation.

The conversion utility will not convert Keyscan System III or System III Plus data to System VII.

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Installation Instructions

Depending on whether you are installing on a single PC or multiple PCs and whether it is a new installation or an upgrade to System VII, the following lists the 4 possible software installation modes:

 New Installation on a Single PC – All the modules are installed on the same PC that may be either a stand-alone PC or a PC connected to a network.

 New Installation on Multiple PCs – Modules are installed individually or in groups on multiple PCs throughout a network. Note, however, that the System VII Database (SQL Server 2005 Express), Communication Manager, and Keyscan Client modules must be installed somewhere on the network in order for the system to function.

 Upgrade Installation on a Single PC – same as New Installation on a Single PC except that System VII replaces System V and requires database conversion.

 Upgrade Installation on Multiple PCs – same as New Installation on Multiple PCs except

that System VII replaces System V and requires database conversion.

Appropriate installation instructions are outlined in the succeeding sections. Follow the set of instructions that pertains to your situation. At the conclusion of the installation when you log on to the System VII Client module, you will be prompted to register your software. For details about registering, press F1 while the Product Registration form is open on the desktop.

Important

If you are installing on a system with Microsoft Windows 2000, Windows XP Professional, Vista Business, or Windows Server 2003, you must have administrator permissions or you will experience problems. Please consult with your IT department.

If using a wireless network connection, ensure network connectivity is setup; otherwise please disable it prior to installing the Keyscan software from Network Connections in the Control Panel. If the wireless network connection is failing, the Keyscan software will not install properly.

Windows 8 / Windows Server 2012

On installation of Keyscan database (SQL Server 2005 Express) you may be prompted with the MS Program Compatibility Assistant. To clear the message and continue the installation, select the Don’t show this message box again option, and then select Run the program without getting help command.

For Windows Server 2012 installations, ensure the graphical user interface option is enabled.

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New Installation on a Single PC

For a new single PC installation, all System VII software modules are installed and operate from 1 PC whether it’s a stand-alone or network-connected computer. The Keyscan System VII Installation screen presents a list of all System VII modules including the optional applications. We have separated the modules into 2 lists indicating those modules that are required for the system to function and the optional modules. All optional applications are only accessible if the products are purchased and registered. Please be sure that you install the appropriate modules and ensure that the PC has Microsoft Explorer 6.0 – SP1 or later.

Installations on Windows Server 2008 or Windows Server 2012

If installing System VII on Windows Server 2008 or Windows Server 2012, .NET Framework 3.5 Features must be enabled from the Control Panel as outlined in the following procedures before beginning the installation of System VII.

If you are using Server Manager in Windows Server 2012 to add a role or feature to a remote server, the remote server’s computer account (DOMAIN\ComputerName$) requires access to the alternate source file path because the deployment operation runs in the SYSTEM context on the target server.

Steps to Add Roles and Features

1. Select the Control Panel > Administrative Tools.

2. From Server Manager, select Manage > Add Roles and Features to start the Add

Roles and Features Wizard.

3. From the Select Installation screen, select Role-based or feature-based installation. 4. Select the target server from the list.

5. From the Select Features screen, select the box opposite .NET Framework 3.5

Features.

6. Select the Next button.

7. The Confirm Installation Selections screen prompts a warning – Do you need to

specify an alternate source path? Do one of the following steps:

 If the target server has access to Windows Update, click the X next to the warning, and then click Install.

 If the target server does not have access to Windows Update, click the Specify an alternate source path link to specify the path to the \sources\sxs folder on the installation media and then select OK. After you have specified the alternate source, click the X next to the warning, and then click Install.

8. Exit the Control panel screens.

Required Modules

 Install .NET Framework 2.0 *

 Install Database Setup (SQL Server 2005 Express)

 Install Client Setup

 Install Communications Setup

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higher installed in which case you do not have to install this module.

Optional Modules

 Install CCTV Setup (System VII – K-TV)

 Install NETCOM2**

 Install Visitor Setup (System VII – K-VIS)

** Installed at the PC/laptop that is going to be used to serially program a NETCOM device for network communication (TCP/IP). Installation and programming instructions are reviewed on the NETCOM guide.

System VII Installation Screen

For optimum system performance, we recommend installing the software on a PC that complies with the specified system requirements outlined at the beginning of this section. The size of your facility and the volume of site activity will influence the size of your database and how rapidly it grows. Please ensure that you have sufficient hard disk space available on the PC to accommodate database growth.

Note

The Photo Badging module may be installed, even if you have not purchased this optional application. You may use the map component to draw site plans and load them into the Alarm Response Instructions \ Alarm Graphic Locations form. You cannot, however, import photobadge templates, use the photo verification feature, or import photos to cardholder records unless you purchase and register this optional module.

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Single PC Installation

Steps to Install Required Modules

Microsoft updates may be required to load .NET 2.0.

1. Close any applications that are currently open.

2. Insert the System VII software CD into the CD-ROM or DVD drive. Autorun will

open the installation procedures.

 For Vista "Business", select Run System VII CD Setup.exe in the Auto Play dialog box. From the User Account dialog box, select Allow.

3. Please read the System VII Installation Instructions screen concerning firewall and

anti-spyware software. When you are ready to proceed, select the OK button.

4. From the Keyscan System VII Installation screen, select Install .NET Framework 2.0

unless the installation screen indicates it is already installed as shown in the System VII Installation Screen example on the preceding page. If .NET Framework 2.0 or 3.5 is installed, go to step 6.

5. From the InstallShield Wizard, (.NET Framework 2.0) follow the on screen prompts

until you are returned to the Keyscan System VII Installation screen.

6. From the Keyscan System VII Installation screen, select Install Database Setup.

7. From the InstallShield Wizard, click on the Install button. The configuration of the SQL Server 2005 Express may take several minutes. Please be patient and wait.

8. From the Keyscan System VII Database – InstallShield Wizard, click on the Next >

button.

9. Please read the End-User License Agreement outlined on the License Agreement

screen. To acknowledge that you are complying with this agreement, click on the radio button to the left of I Accept the Terms in the License Agreement.

10. Click on the Next > button.

11. From the Destination Folder screen, we recommend leaving the default path and

folder location. Select the Next > button.

 If you wish to change the System VII Database location, we recommend that you

only change the drive location but leave the default path and folder location. 12. From the Ready to Install the Program screen, select the Install button.

13. From the InstallShield Wizard Completed screen, select the Finish button.

14. From the Keyscan System VII Installation screen, select Install Client Setup.

Software Modules - Client - Communications Manager - SQL Server 2005 Express - Optional Modules Communication to the access control units

via serial, TCP/IP, or modem connection. All modules installed on 1 PC

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15. From the Keyscan System VII Client - InstallShield Wizard screen, select the Next > button.

19. From the Ready to Install the Program screen, select the Install button.

21. From the Keyscan System VII Installation screen, select Install Communications

Setup.

22. From the Keyscan System VII Communication - InstallShield Wizard screen, select

the Next > button.

28. Do one of the following steps:

 If you are installing any optional modules continue to Steps to Install Optional Modules

 If you are not installing any optional modules, go to the next step.

29. Click on the in the upper right corner of the Keyscan System VII Installation

screen.

30. Remove the System VII Software CD from the CD-ROM or DVD drive.

31. Go to Steps to Configure the Communication Manager.

Steps to Install Optional Modules

Observe the following steps to install any of the optional System VII modules.

1. From the Keyscan System VII Installation screen, select the appropriate Install

[Optional Module] Setup.

2. From the Keyscan System VII [Optional Module] - InstallShield Wizard screen, select

the Next > button.

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5. From the Destination Folder screen, we recommend leaving the default path and folder location. Select the Next > button.

8. To install another optional module, repeat the preceding steps. If you have completed installing the optional modules continue to the next step.

screen.

11. Go to Steps to Configure the Communication Manager.

Steps to Configure the Communication Manager

To configure the Communication Manager as a System VII application (recommended), complete the following steps below.

The Communication Manager can also be setup as a Window's service. Procedures are reviewed in the Client on-line help. Setting the Communication Manager as a service is intended for installation on a corporate server and requires an IT administrator with advanced user skills.

1. After installing the System VII modules, you now have to re-boot the PC. Click on

Window's start > Shut Down > Restart.

2. Log back on to Windows.

3. Select start > All Programs > Keyscan System VII > Keyscan System VII Communication Application.

4. From the Keyscan Log On dialog box, enter keyscan in the User Name text box.

5. Enter KEYSCAN (upper case) in the Password text box.

6. Click on the OK button.

7. The Communication Manager automatically minimizes. Double click on the COM

icon in the Window's tray at the bottom of the monitor.

11. From the System VII – Communication Manager screen, select the File menu.

12. Ensure that the Auto Start Communication Server command has a check mark ()

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Server command to activate this function.

13. Click on the Minimize button in the upper right corner of the System VII – Communication Manager window.

If you wish to run more than 1 Communication Manager, see Configure Multiple Communication Managers near the back of this guide.

Steps to Log On to the System VII Client

1. Select start > All Programs > Keyscan System VII > Keyscan System VII Client.

2. From the Keyscan Log On – Client dialog box, enter keyscan in the User Name text

box.

Please remember that you must register the System VII software within 30 days of installation, otherwise it is no longer accessible.

Instructions on setting up a site using the System VII software are reviewed in the Client On-line Help under Setting Up the System.

If you have not established communication from the PC to the access control units (ACU), the main screen will display a message Communication Status – Failed with a date and time stamp. This message will continue to appear until you have a connection with the ACUs. It is intended as warning if the System VII software loses communication with the access control units. For system operation, the PC must be on and the Communication Manager(s) must be running indicated by the icon in the Windows tray. You can close the Client and the system will continue to operate.

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New Installation on Multiple PCs

For a new installation on multiple PCs to derive the best system performance on a network, it is recommended to install the Communication Manager and the System VII Database (SQL Sever 2005 Express) on dedicated PCs. The Keyscan Client can be installed on multiple PCs.

Note

If you have not purchased the Photo Badging module, you may install it and use the map functions within the application to draw site plans and load them into the Alarm Response Instructions \ Alarm Graphic Locations form in the Client module. You cannot, however, import photobadge templates, use the photo verification feature, or import photos to cardholder records unless you purchase and register this optional module.

Keyscan strongly advises that you do not install the System VII software modules on your corporate server. If you are using TCP/IP communication, be sure to check that the IP address is active. To check, type IPCONFIG at the DOS prompt.

Influences on System Performance

System performance is governed by any and all of the following circumstances:

 physical connections within the system – the number of connections and the types of connections: serial, network, and dial-up all influence system performance

 the number of readers and panels per Communication Manager – the ratio will affect

performance and manageability as a higher ratio means a larger polling loop and longer response times

 end-user expectations – how critical is the timing for reporting alarm events and site transactions

System performance is subjective and contingent on end-user expectations. How critical alarm and activity reporting are, can only be determined by the end-user.

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Optimum Network System Configuration

As an alternative, if system resources are not available to install the System VII software as recommended, a Client can be installed on the same PC with the Communication Manager.

Alternative Network – Multi-PC Installation

Preplanning a Multiple PC Installation

We suggest pre-planning where you are going to install the various System VII modules before you start loading the software. You must install the System VII Database (SQL Server 2005 Express), the Communications Setup module, and a System VII Client in order to

Communication Manager (Dedicated PC) Database - SQL Server 2005 Express (Dedicated PC) Clients access control unit

communication via serial connection

Ethernet/Serial Converter (NETCOM2)

access control unit communication via serial connection Hub/ Switch Network (TCP/IP) Client & Communication Manager Database SQL Server 2005 Express (Dedicated PC)

access control unit communication via serial connection Ethernet/Serial Converter

(NETCOM2)

access control unit communication via serial connection Hub/

Switch Network (TCP/IP)

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operate the system. Do not install the System VII Database (SQL Server 2005 Express) module more than one time.

All PCs with System VII software must have valid access to the PC with the System VII Database.

System VII Software Modules

The Keyscan System VII Installation screen presents a list of all System VII modules including the optional applications. We have separated the modules into 2 lists indicating those modules that are required for the system to function and the optional modules. All optional applications are only accessible if the products are purchased and registered. Please be sure that you install the appropriate modules and ensure that this PC has Microsoft Explorer 6.0 –SP1 or later.

Important

The PCs with the System VII Database and the Communication Manager must be on and the Communication Manager(s) must be running for the system to function during regular operations.

Installations on Windows Server 2008 or Windows Server 2012

Steps to Add Roles and Features

Features.

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Required Modules

 Install Database Setup (SQL Server 2005 Express)**

 Install Communications Setup

* The Installation screen will indicate in red if the PC has MS .NET Framework 2.0 installed in which case you do not have to install this module. MS .NET Framework 2.0 is only

required on the PC where the System VII Database (SQL Server 2005 Express) is installed. ** On a multiple PC installation you must know the IP address of the PC with the System VII Database (SQL Server 2005 Express) so that all other modules can be pointed to this machine.

Optional Modules

 Install Badging & Mapping Editor (System VII – K-BADGE)

 Install NETCOM2*

* Installed at the PC/laptop that is going to be used to serially program a NETCOM device for network communication (TCP/IP). Installation and programming instructions are reviewed on the NETCOM guide.

System VII Installation Screen

Install .NET Framework 2.0 & System VII Database (SQL Server 2005 Express)

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unless the installation screen indicates it is already installed as shown in the System VII Installation Screen example on the preceding page. If .NET Framework 2.0 or 3.5 is installed, go to step 6.

until you are returned to the System VII Installation Instructions screen.

6. From the Keyscan System VII Installation screen, select Install Database Setup.

 Do not install the System VII Database (SQL Server 2005 Express) module more

than one time.

button.

14. Click on the to close the Keyscan System VII Installation screen.

15. Remove the System VII software CD.

16. Restart the PC.

Please review the Log On & System Configuration Settings at the end of this section which outlines dialog boxes that you may have to complete depending on the module installed.

Install a System VII Client

The System VII basic package includes 2 concurrent licenses. You can install the System VII Client on as many PCs as you deem necessary, however you will only be allowed to run a maximum of 2 Clients simultaneously unless you have purchased additional Client licenses.

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5. From the Keyscan System VII Client - InstallShield Wizard screen, select the Next > button.

13. Restart the PC.

14. Log on to Windows.

15. Select start > All Programs > Keyscan System VII > Keyscan System VII Client

16. The System VII software may prompt you to complete settings when it is initially

opened. These System VII dialog boxes are reviewed under Log On & System Configuration Settings near the back of the installation section.

Install Communications Setup

4. From the Keyscan System VII Installation screen, select Install Communications

Setup.

5. From the Keyscan System VII Communication - InstallShield Wizard screen, select

the Next > button.

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13. Re-boot the PC.

14. Log back on to Windows.

15. Select start > All Programs > Keyscan System VII > Keyscan System VII

Communication Application. Depending on where you installed the Communication Manager, you may be prompted to complete some of the dialog boxes reviewed in Log On & System Configuration Settings near the back of this section.

19. The Communication Manager automatically minimizes. Double click on the COM

icon in the window's tray at the bottom of the monitor.

23. From the System VII – Communication Manager window, select the File menu.

24. Ensure that the Auto Start Communication Server command has a check mark ()

indicating it is active. If it is not enabled, select the Auto Start Communication Server command to activate this function.

25. Click on the Minimize button in the upper right corner of the System VII – Communication Manager window.

If you wish to run more than 1 Communication Manager, see Configure Multiple Communication Managers near the back of this guide.

The Communication Manager can also be setup as a Window's service. Procedures are reviewed in the Client on-line help. Setting the Communication Manager as a service is intended for installation on a corporate server and requires an IT administrator with advanced user skills.

If you intend to use the Delete backup older than # of days function in the Full Database Backup screen in the Client software with a multiple PC setup, you must have a

Communication Manager installed and running on the same PC with the Keyscan database (SQL Server 2005 Express). If you intend to run the Communication Managers as a service, ensure you configure the Communication Manager installed with the database as a service as well.

The Communication Manager installed with the database does not have to communicate with any access control units. Just specify the Database IP Address (use 127.0.0.1) or the Computer Name in the Database Location screen. Refer to System VII Database Location on

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page 51. Ensure that the Systems Settings has Checking for Scheduled Backups enabled (has a check mark). The System Settings utility is located in the Keyscan7 folder in the Program Files directory.

Please note that older database backup files can be deleted manually without installing a Communication Manager on the PC with Keyscan database.

Install System VII Optional Modules

Observe the following steps to install any of the optional System VII modules.

4. From the Keyscan System VII Installation screen, select the appropriate Install

[Optional Module] Setup.

5. From the Keyscan System VII [Optional Module] - InstallShield Wizard screen, select

the Next > button.

11. To install another optional module, repeat the preceding steps. If you have completed installing the optional modules continue to the next step.

screen.

When you open the optional module, depending on where it was installed, you may be prompted to complete configuration dialog boxes reviewed in the succeeding Log On & System Configuration Settings section.

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Upgrade Installation on a Single PC

The following information and procedures are only if you are upgrading from System V to System VII and currently use only 1 PC whether it's a stand-alone PC or network-connected PC.

The Keyscan System VII Installation screen presents a list of all System VII modules including the optional applications. Modules are separated into 2 lists indicating required modules and optional modules. Optional modules are only accessible if the products are purchased and registered. Ensure that the PC has Microsoft Explorer 6.0 –SP1 or later.

Installations on Windows Server 2008 or Windows Server 2012

Steps to Add Roles and Features

Features.

8. Exit the Control panel screens.

Required Modules

 Install Database Setup (SQL Server 2005 Express)

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* The Installation screen will indicate if the PC has MS .NET Framework 2.0 installed in which case you do not have to install this module.

Optional Modules

 Install Badging & Mapping Editor (System VII – K-BADGE)

 Install NETCOM2**

** Installed at the PC/laptop that is going to be used to serially program a NETCOM device for network communication (TCP/IP). Installation and programming instructions are reviewed on the NETCOM guide.

System VII Installation Screen

For optimum system performance, we recommend installing the software on a PC that complies with the specified system requirements outlined at the beginning of this section. The size of your facility and the volume of site activity will influence the size of your database and how rapidly it grows. Please ensure that you have sufficient hard disk space available on the PC to accommodate database growth.

Note

The Photo Badging module may be installed, even if you have not purchased this optional application. You may use the map component to draw site plans and load them into the Alarm Response Instructions \ Alarm Graphic Locations form. You cannot, however, import photobadge templates, use the photo verification feature, or import photos to cardholder records unless you purchase and register this optional module.

Preliminary

Before you start the installation to upgrade to System VII, you will require certain information and have to observe certain conditions as outlined:

 Record the System V version you are currently operating. This can be found in the Client under Help > About.

 Record either the IP address of the PC or the Computer Name as defined under Windows

System Properties

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installation.

 If you plan on changing computers, computer names, or computer conventions from your

current System V database or communication configuration, Keyscan suggests printing a Site Setup Report from the System V Client's Site Information Search screen before starting the upgrade.

 If you have DVR integration with System V, contact Keyscan to ensure that you have the latest drivers. Keyscan phone numbers are printed on the Copyright page near the front of this guide.

 If you were using MAPI (MS Outlook) email in System V, please note that Keyscan does

not support MAPI in System VII. SMTP is the only supported email protocol in System VII. Completing the SMTP function is covered in the Client On-line Help. If you require assistance in this area, call Keyscan Technical Support.

 If convenient, perform the upgrade during a period when site activity is low.  Be sure that you have the necessary Window's permissions to install software.

Steps to Upgrade on a Single PC

The steps to upgrade to System VII will involve multiple sets of procedures as listed:  installing the System VII database, and, if applicable, .NET Framework 2.0  installing optional Badging & Mapping Editor Setup, if applicable

 closing System V Communication Manager(s) and running the conversion utility

 convert System V photo badge templates to System VII, if applicable

 uninstalling the System V modules

 installing the remaining System VII required modules

 installing System VII optional modules

 configure the System VII Communication Manager

 log on to the System VII Client

Please be sure to follow all the relevant procedures for a successful upgrade to System VII.

Install .NET Framework 2.0 & System VII Database (SQL Server 2005 Express)

Microsoft updates may be required to load .NET.

2. Insert the System VII Software Installation CD into the CD-ROM or DVD drive.

Autorun will open the installation procedures.

unless the installation screen indicates it is already installed. This is indicated by Version 2.0 Installed in red text. If .NET Framework 2.0 is installed, go to step 6.

until you are returned to the System VII Installation Instructions screen.

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 Do not install the System VII Database (SQL Server 2005 Express) module more than one time.

button.

16. Restart the PC and log on to Windows.

Photo Badge Templates – Badging & Mapping Editor Setup

If you use photobadges that were created with the System V Photobadge Template Editor, you must observe the following set of procedures.

If you do not use photobadges or use photobadges created with the System V Photobadge Template Editor by-pass this set of procedures and go to the next set of instructions - Close System V Communication Manager(s) & Run System VII Conversion Utility.

4. From the Keyscan System VII Installation screen, select Install Badging & Mapping Editor Setup.

5. From the Keyscan System VII Badging & Mapping Editor - InstallShield Wizard

screen, select the Next > button.

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11. Click on the button in the upper right corner of the Keyscan System VII

Installation screen.

13. Restart the PC and log on to Windows.

Close System V Communication Manager(s) & Run System VII Conversion Utility

Please note that once this procedure starts, communication with the access control units will be temporarily suspended until the completion of the upgrade installation.

1. Close any open applications.

2. In the lower right corner, double click on the Communication Manager icon .

3. From the Log On dialog box, enter your Keyscan user ID in the User Name text box.

4. Enter your password.

6. From the Keyscan Management System V – Comms Manager screen, click on the

Exit button.

7. From the Exit Communication Manager dialog box, click on the Yes button.

8. If you have more than 1 Communication Manager, close each manager as above.

9. Insert the Keyscan System VII Software Installation CD in the CD-ROM or DVD

drive.

10. After autoload has opened the System VII Installation screen, click on the button

to close it.

11. Open Windows Explore and select the CD-ROM/DVD drive with the Keyscan System

VII Software Installation CD.

12. Navigate to the Keyscan Utilities folder > Keyscan7 Conversion folder.

13. Double click on the Keyscan7Conversion.exe utility.

 The Conversion Utility will transfer all site data if you have multiple sites.

14. From the Keyscan – Log On dialog box, enter Keyscan in the User Name text box.

16. Click on OK.

17. From the Keyscan Conversion Process screen, in the System V Database Location

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18. Enter your Keyscan System V user name in the System V User ID text box.

19. Enter your Keyscan System V password in the System V Password text box.

20. The Keyscan Conversion Utility will automatically detect the appropriate Database

Connection radio button based on your version of System V. If you previously altered System V database settings you may get an error message when you start the conversion process and have to manually reset to the alternative Database Connection.

 It is suggested that you make a note of which Database Connection is selected. You will need to know this when uninstalling System V in the Uninstall System V set of procedures.

21. By default, the Include System Log History and Include Transaction History options

are both pre-selected. If you do not wish to include this information to the System VII database, click inside the appropriate box to disable that option.

 Please note that including these 2 options may take a substantial amount of time to convert depending on the size of each historical archive.

22. Click on the Start Conversion Process button.

 If Include System Log History was enabled, click on the Yes button in the confirmation dialog box.

 If Include System Transaction History was enabled, click on the Yes button in the confirmation dialog box.

23. Wait until the database categories all indicate Completed. Opposite the Photo

Transfer Setup category, if you get a Completed but with Errors message, it indicates one of the following reasons for the error:

 network permission was denied

 1 or more cardholder records did not have a photo attached ( after installing the System VII Client, check the System Log entries to verify which records do not have photos)

KEYSCAN SOFTWARE - END-USER LICENSE AGREEMENT

Keyscan Inc.

2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS.

SOFTWARE.

3. UPGRADES

5. EXPORT RESTRICTIONS.

FOR THE LIMITED WARRANTIES, LIMITATION OF LIABILITY, AND OTHER SPECIAL PROVISIONS. PLEASE REFER TO THE ADDITIONAL PROVISIONS PROVIDED BELOW AND/OR OTHERWISE WITH THE SOFTWARE. SUCH LIMITED WARRANTIES, LIMITATION OF LIABILITY AND SPECIAL PROVISIONS ARE AN INTEGRAL PART OF THIS EULA. APPENDIX

CONTENTS

Introduction ... 3

Setup a Site ... 62

INTRODUCTION

System VII Main Interface Screen

About This Guide

Product Registration

System VII Registration screen

Alarm Monitoring

Context Sensitive On-line Help

The Importance of Database Backups

CCTV Integration (Install CCTV Setup)

DVRs (Keyscan supported manufacturers)

Switcher/Matrix/DVR with RS-232 Control & Command

SOFTWARE INSTALLATION

Optional System VII Modules

System VII - Client

Communication Manager

System Requirements

Windows Network and User Privileges

Upgrading from System V to System VII

Important

New Installation on a Single PC

Steps to Add Roles and Features

Required Modules

System VII Installation Screen

Steps to Install Required Modules

Steps to Install Optional Modules

Steps to Configure the Communication Manager

Steps to Log On to the System VII Client

New Installation on Multiple PCs

Influences on System Performance

Optimum Network System Configuration

Preplanning a Multiple PC Installation

System VII Software Modules

Important

Installations on Windows Server 2008 or Windows Server 2012

Steps to Add Roles and Features

Required Modules

Optional Modules

System VII Installation Screen

Install a System VII Client

Install Communications Setup

Install System VII Optional Modules

Upgrade Installation on a Single PC

Steps to Add Roles and Features

Required Modules

System VII Installation Screen

Preliminary

Steps to Upgrade on a Single PC

Install .NET Framework 2.0 & System VII Database (SQL Server 2005 Express)

Photo Badge Templates – Badging & Mapping Editor Setup

Close System V Communication Manager(s) & Run System VII Conversion Utility