Executive
Summary
Best
Companies
workingmother.com/wmri • 2
Source: 2014 Working Mother 100 Best Companies
Cover photograph by Chris Robbins/BLG; styling by Rachel Wirkus; hair and makeup by Stefano Antoniazzi/anywaymgmt.com
For 29 years, the Working Mother 100 Best Companies have set the standard for work life practices in the United States.
The Working Mother Research Institute collects data on the workforces and policies of the winning companies in order to:
• Reveal how the Best Companies lead in the areas of representation, benefits, advancement, child care, flexible work arrangements, parental leave and company culture.
• Create a benchmark of progressive policies and programs that make organizations succeed.
• Raise awareness of the issues working mothers and all employees face in the workplace and encourage the development of programs to address those issues. • Promote the interests of working mothers in corporate America by honoring
companies that successfully help employees integrate home and work.
Source: 2014 Working Mother 100 Best Companies workingmother.com/wmri • 3 A.T. Kearney
Abbott Top10 AbbVie Accenture
The Advisory Board Company Allianz Life Insurance Company of North America
Allstate Insurance American Express AOL
Arnold & Porter AstraZeneca
Automatic Data Processing Avon Products
Bain & Co. Bank of America
Baptist Health South Florida Barclays
BDO USA
Blue Cross Blue Shield of North Carolina Boehringer Ingelheim USA
Bon Secours Virginia Health System Booz Allen Hamilton
Boston Consulting Group Bristol-Myers Squibb CA Technologies
Capital One Financial Cardinal Health
Children’s Healthcare of Atlanta Cisco Citi Colgate-Palmolive Dell Deloitte Top10 Deutsche Bank Diageo North America
Discovery Communications Top10 Dow Corning
DuPont
Eli Lilly and Company Ernst & Young LLP Top10 Finnegan, Henderson, Farabow, Garrett & Dunner
FINRA
First Horizon National Freddie Mac
GE Genentech
General Mills Top10 Goldman Sachs Grant Thornton
Horizon Healthcare Services, Inc.
HP IBM Top10 Intel
Johnson & Johnson Katten Muchin Rosenman Kellogg Company
KPMG
LEGO Systems
March of Dimes Foundation Marriott International MassMutual Financial Group MasterCard
McGladrey
McGraw Hill Financial McKinsey & Co. Merck
MetLife
Moffitt Cancer Center Moss Adams
New York Life Northern Trust
Northwestern Memorial HealthCare Novartis Pharmaceuticals Corp. Ogilvy & Mather
Oliver Wyman Patagonia
Pillsbury Winthrop Shaw Pittman PNC Financial Services Group Procter & Gamble
Prudential Financial Top10 PwC Top10 Roche Diagnostics Rothstein Kass Ryan SC Johnson Scripps Health State Street Takeda TIAA-CREF TriHealth
Turner Broadcasting System UBS
University of Wisconsin Hospital and Clinics
Valassis
Verizon Communications Viacom
WellStar Health System Top10 Yale University
Zoetis Top10
Zurich North America
Congratulations!
workingmother.com/wmri • 4
Source: 2014 Working Mother 100 Best Companies; Society for Human Resource Management Annual Benefits Survey, 2014
• More women at the Best Companies were promoted into senior manager ranks than in 2013, while 23% of corporate executive hires went to women (up from 19% last year).
• The number of Best Companies offering sponsorship to employees continues to grow, hitting 62% in 2014.
• On average, the Best Companies offer 7 weeks of fully paid maternity leave. Among Best Companies that also offer partially paid weeks, the average is now 6, the highest its been in seven years.
• On average, the Best Companies offer5 weeks of fully paid adoption leave and 3 weeks of fully paid paternity leave—even as, nationwide, the number of companies offering either decline.
• Use of telecommuting continues to rise at the Best Companies (to 55%), while use of compressed work weeks declined, year over year.
• At the Best Companies, men and women use flex time (77% women vs. 74% men), telecommuting (54% vs. 52%) and remote work (18% vs. 17%) at similar rates.
• More Best Companies are training managers how to hire, advance and manage women than in the past two years—and holding them accountable through formal compensation tie-ins.
Source: 2014 Working Mother 100 Best Companies workingmother.com/wmri • 5
overview of the 100 Best Companies
The 2014 Working Mother 100 Best Companies employ almost
2.1 million people
in15 industries
at more than27,000 worksites
nationwide.Of these employees, almost 1 million, or 46%, are women.
Chemical (including petro) Consumer products (including
Cosmetics, Food and Beverages) Education Financial Services Hospitality Hospitals/Health Care Insurance Legal Manufacturing
Media, Internet and Advertising pharmaceutical
professional Services, Management Consulting,
Accounting Retail and Apparel Science, Technology, Engineering, Aerospace
Source: 2014 Working Mother 100 Best Companies workingmother.com/wmri • 6
Representation of women remains at 46% of all employees at the Best Companies versus a year ago.
At higher job levels, representation of women declined slightly at the manager level, year over year, but increased at the senior manager (to 36% from 34%) and corporate executive (to 26% from 23%) levels.
Female Representation
Women Men Total Employees 2014 2013 54% 54% 46% 46% Managers 2014 2013 58% 57% 42% 43% Senior Managers 2014 2013 66% 65% 36% 34% Corporate Executives 2014 2013 74% 77% 26% 23%Source: 2014 Working Mother 100 Best Companies workingmother.com/wmri • 7
At the Best Companies, women make up about a third (33%) of the top 20% of earners, and almost a quarter (23%) of board of directors members.
Representation of Women in Leadership positions
percentage of women in leadership positions at the 2014 Best Companies
Executives with p&L responsibilities Board of directors Direct reports to CEo Top 20% earners
33%
28%
23%
22%
Source: 2014 Working Mother 100 Best Companies workingmother.com/wmri • 8
At the Best Companies, the average promotion rates for women at the manager, senior manager and corporate executive levels held steady this year, at 42%, versus a year ago.
Women received 40% of all promotions to senior manager positions (up from 36% last year), while female promotions to corporate executive levels inched up to 32%.
promotion Rates for Women
percentage of promotions Received by Women
promotion to
Manager Senior Managerpromotion to Corporate Executivepromotion to
45%
201344%
201436%
201340%
201431%
201332%
2014Source: 2014 Working Mother 100 Best Companies workingmother.com/wmri • 9
Women made up almost a quarter (23%) of corporate executives hired into the 2014 Best Companies, up from 19% last year.
Corporate executive Female Hires
19%
2013
23%
2014
Source: 2014 Working Mother 100 Best Companies workingmother.com/wmri • 10
Eighty-six percent of Best Companies conducted employee opinion surveys on women’s issues, compared to 80% in 2013. Of those companies, 57% used the results to improve programs and/or policies.
employee surveys on Women’s issues
How did your company utilize the findings from your last employee opinion survey that included women’s issues?
Gained a better understanding of womens’ opinions about the company culture
Evaluated effectiveness of programs for women Made decisions about programs for women Developed a business strategy for new or improved women’s initiatives or programs
Communicated the results to employees Evaluated usage rates of
programs for women Conducted a needs assessment
2014 2013 2014 2013 2014 2013 2014 2013 2014 2013 2014 2013 2014 2013 75% 77% 63% 75% 65% 73% 60% 71% 56% 69% 39% 45% 42% 46% 100% 0%
workingmother.com/wmri • 11
Source: 2012, 2014 Working Mother 100 Best Companies; nationwide data based on Society for Human Resource Management Benefits Survey Report (2014, 2012 report), Families and Work Institute National Study of Employers (2012).
All Best Companies offer fully paid maternity leave.
The past three years have seen a steady increase in the number of Best
Companies offering paid adoption leave and paid paternity leave, while nationwide these figures have declined.
Best vs. Rest: paid parental Leave
0% 0%
100% 100%
Fully paid Maternity Leave 100%
5%
100%
9%
2012 2014
paid Adoption Leave 90%
12% 81%
17%
2012 2014
paid paternity Leave 84%
12% 78%
16%
2012 2014
workingmother.com/wmri • 12
Source: 2014 Working Mother 100 Best Companies; Nationwide data based on Society for Human Resource Management Benefits Survey Report (2014, 2013, 2012, 2011, 2010, 2009 and 20008 report); Telecommuting is defined as some form of telecommuting (not necessarily full-time or on an ad-hoc basis).
Access to flextime, job sharing and compressed workweeks nationwide declined in the past year, while the share of companies offering telecommuting across the nation increased one percentage point. By contrast, 100% of the Best Companies offer flextime and telecommuting.
Best vs. Rest: Flexible Work arrangements
Flextime ’12 53% 53% 52% 100% 53% 49% 54% 59% ’11 ’10 ’09 ’08 ’13 ’14 Telecommuting ’12 57% 58% 53% 55% 51% 57% ’11 ’10 ’09 ’08 ’13 59% 100% ’14 Job Sharing ’12 12% 10% 13% 13% 16% 18% ’11 ’10 ’09 ’08 ’13 9% 86% ’14
Compressed Work Weeks
’12 35% 35% 35% 34% 37% 37% ’11 ’10 ’09 ’08 ’13 29% 93% ’14
Access to Flexible Work Arrangements Nationwide100 Best Companies
Source: 2014 Working Mother 100 Best Companies workingmother.com/wmri • 13
Nationwide, support for health and wellness programs has either held steady or declined slightly.
At the Best Companies, support for on-site fitness centers, health care premium discounts for wellness program participation, on-site sick rooms, and
on-site nap rooms continues to grow.
Best vs. Rest: Health & Wellness programs
on-site fitness centers Healthcare premium discounts for participating in a wellness program Healthcare premium discounts for participating in an annual
health risk assessment
on-site sick room on-site nap room
2011 2012 2013 2014 2011 2012 2013 2014 2011 2012 2013 2014 2011 2012 2013 2014 2011 2012 2013 2014 47 % 21% 45% 21% 4 0% 14 % 33% 17 % 28 % 15 % 22 % 11% 83% 25% 8 4% 20 % 36% 14 % 4 8% 12 % 27 % 6% 52 % 9% 31% 3% 50 % 9% 28 % 6% 50 % 12 % 23 % 6% 81% 22 % 77 % 24% 47 % 21% 100%
workingmother.com/wmri • 14
Source: 2014, 2013 Working Mother 100 Best Companies; Nationwide data based on 2014 and 2013 Society for Human Resource Management Benefits Survey Report
Best vs. Rest: programs for parents
Nationwide, the number of employers offering on-site lactation rooms (28%), child care resource and referral services (10%), adoption assistance (6%), lactation support services (6%), and backup child care (3%) has decreased since last year. However, a majority of Best Companies support these programs for employee parents.
0% 100% on-site lactation room 100% 28% 34% Adoption assistance 92% 6% 11% Child care resource and referral service 93% 10% 12% Lactation support services 87% 6% 8% Backup child care 90% 3% 4%
programs for parents offered
Nationwide 2013 Nationwide 2014
workingmother.com/wmri • 15
Source: 2014, 2013, 2012, 2011, 2010, 2009, 2008 Working Mother 100 Best Companies
On average, the Best Companies offer 7 weeks of fully paid maternity leave. The average number of weeks of partially paid maternity leave at the Best Companies reached 6 in 2014, the highest number in seven years.
Year over Year: maternity Leave
Access to paid Maternity Leave
Average weeks of fully paid maternity leave
2008 2009 2010 2011 2012 2013
7
7
9
7
7
20147
8
20146
2008 2009 2010 2011 2012 20133
3
4
5
5
5
workingmother.com/wmri • 16
*2014 paid data represent fully paid weeks
Source: 2014, 2013, 2012, 2011, 2010, 2009, 2008 Working Mother 100 Best Companies
Best Companies, on average, continue to offer 3 weeks of paid paternity leave and 5 weeks of paid adoption leave for caregivers.
Year over Year: paternity and adoption Leave
Access to paid parental Leave
Average weeks of fully* paid adoption leave
2008 2009 2010 2011 2012 2013
5
5
6
5
6
5
20145
2008 2009 2010 2011 2012 20132
3
3
3
3
3
20143
workingmother.com/wmri • 17
Source: 2014 Working Mother 100 Best Companies; NOTE: Percentage of Working Mother 100 Best Companies
All 2014 Best Companies offer management or leadership training.
Year over Year: Women’s issues & advancement
Best Companies that Support Women’s Issues and Advancement programs
Management or Leadership Training Formal Mentoring program Affinity/ Network Groups Career
Counseling Executive Formal Succession
planning Executive
Coaching Sponsorship program
0% 100% 98% 97% 94% 62% 100% 99% 95%
Source: 2014 Working Mother 100 Best Companies workingmother.com/wmri • 18
Support for sponsorship continues to grow; the percentage of 2014 Best
Companies that offer sponsorship has increased 16 percentage points from 2011.
Year over Year: sponsorship
0% 100%
Best Companies that Support Sponsorship programs
2011
46%
2012
52%
2013
58%
2014
62%
workingmother.com/wmri • 19
Source: 2014, 2013, 2012, 2011 Working Mother 100 Best Companies. NOTE: Percentage of Working Mother 100 Best Companies
More women are participating in affinity/network groups at the Best Companies (36% from 34% last year); however, fewer women participated in career counseling (52% from 59%), management/leadership training (20% from 23%), and
sponsorship (4% from 7%) versus last year.
Year over Year:
Usage of Women’s issues & advancement programs
Management or Leadership
Training Career
Counseling Network Affinity/ Groups
Formal Mentoring
program
Sponsorship
program Executive Formal Succession planning Executive Coaching 0% 100%
percentage of Women participating in Women’s Issues & Advancement programs
59% ’13 ’12 ’11 ’14 52% ’13 ’12 ’11 ’14 36% ’13 ’12 ’11 ’14 25% ’13 ’12 ’11 ’14 20% ’13 ’12 ’11 ’14 4% ’13 ’12 ’11 ’14 5% ’13 ’12 ’11 ’14 1% 40% 46% 25% 19% 17% 4% 4% 5% 34% 25%27% 7% 7% 6% 23% 24% 18% 0.8% 0.7% 0.6%
Source: 2014 Working Mother 100 Best Companies workingmother.com/wmri • 20
Thirty-six percent of women at the Best Companies participate in affinity/
network groups, compared to 17% of men. However, the percentage of women participating in career counseling, mentoring, management/leadership training, succession planning, and executive coaching lags behind the average percentage of men participating in these programs.
Female vs. male program Usage
Management or Leadership
Training Career
Counseling Network Affinity/ Groups Formal Mentoring program Formal Executive Succession planning Sponsorship
program Executive Coaching
0% 100%
Female vs. Male program Usage Rates
57% 52% 26% 25% 4% 4% 17% 36% 8% 5% 22% 20% 2% 1%
Percentage of women participating Percentage of men participating
workingmother.com/wmri • 21
Source: 2014, 2013, 2012, 2011, 2010, 2009 Working Mother 100 Best Companies; * Usage based on total workforce
The percentage of employees using telecommuting continued to increase (to 55% from 52% last year), while the percentage of employees using flextime remained fairly flat (77%), year-over-year.
The average percentage of employees using a compressed work schedule is at its lowest rate (20%) in the past six years.
Year over Year: Usage of Flexible Work arrangements
Usage of Flexible Work Arrangements
0% 100% Usage of Flex ’12 ’11 ’10 ’09 ’13 78% 71% 72% 75% 77% ’14 77% 0% 100% Usage of Telecommuting ’12 ’11 ’10 ’09 ’13 ’14 55% 52% 46% 50% 50% 50% 0% 100% Usage of a Compressed Work Schedule ’12 ’11 ’10 ’09 ’13 ’14 20% 23% 26% 25% 31% 29%
Source: 2014 Working Mother 100 Best Companies workingmother.com/wmri • 22
Women at the Best Companies use flexible work arrangements at a slightly higher rate than men. All Best Companies review requests for flexibility through an
equitable process.
Usage of Flexible Work arrangements
Usage of Flexible Work Arrangements at 2014 Best Companies
Flextime Telecommuting Remote Work
77%
of Women
54 %
of Women of Women18%
74%
of Men
52%
of Men17%
of Men77%
workingmother.com/wmri • 23
Source: 2014, 2013, 2012 Working Mother 100 Best Companies
More Best Companies are training managers to hire, advance and manage women than in the past two years. In addition, more 2014 Best Companies are rewarding managers who help women advance through formal compensation policies.
Year over Year: manager Training & accountability
Manager Training & Accountability at the Best Companies
0% 100%
35% 37% 37% Formal compensation
rewards managers who help manage work life concerns
2014 2013 2012 39% 43% 45% Formal compensation
rewards managers who help women advance
2014
2013
2012
Training for managers in how to hire, advance or
manage women 58% 60% 65% 2014 2013 2012
Source: 2014 Working Mother 100 Best Companies workingmother.com/wmri • 24
Research methodology
Each organization completed a detailed application covering programs and
activities that benefit working mothers. The 2014 application included more than 400 questions in the following clusters:
• Paid Time Off and Leaves
• Workforce Profile
• Benefits
• Women’s Issues & Advancement
• Flexible Work
• Company Culture and Work Life Programs
Completed applications for the 2014 Working Mother 100 Best Companies initiative were collected online from December 13, 2013, to March 14, 2014. Winning Companies were ranked on the data they provided in their applications. Statistics in this report are based on the data from the 100 winning companies. Winners are announced in the October/November 2014 issue of Working Mother
workingmother.com/wmri • 25
How do you rate in key areas like diversity & inclusion, women’s advancement and work life programs? The Working Mother Research Institute has the
answer. With one of the most comprehensive databases available to
corporate America, WMRI has the data you need to make the right decisions for both your employees and your bottom line.
To find out how your company rates, register today for one of our initiatives: • Working Mother 100 Best Companies
• Working Mother Best Companies for Multicultural Women
• Working Mother & Flex-Time Lawyers Best Law Firms for Women
• NAFE Top Companies for Executive Women
• Diversity Best practices Benchmarking Tool
Participation is free and confidential.
workingmother.com/wmri • 26
For 29 years, the Working Mother 100 Best Companies have served as the
vanguard of flexible work. What was once cutting edge is now essential not only for working parents, but for all employees—from fitness buffs and community volunteers to pet owners and anyone else who has obligations and interests outside the workplace.
That’s why Working Mother has created National Flex Day. Join us on October 21, 2014, as we celebrate all forms of flex, from flextime and remote work to off-ramping and phased retirement.
Flex is a powerful benefit that serves all employees and their employers.
Visit workingmother.com/flex to read more about National Flex Day and to learn how to participate.
workingmother.com/wmri • 27
Benchmarking
Our benchmarking reports offer the most detailed data available, showing how your company rates, question-by-question, against all of the Best Companies. Custom comparisons are also available.
scorecards
Each participating company receives a free top-line summary of how it compares with all applicants across essential clusters of the initiative’s extensive application.
Custom assessments
Let our researchers do the assessment for you. Our experienced team will turn your benchmarking data into a turnkey presentation showing where your company leads and lags compared with the Best Companies.
Interested in learning more? Contact Kristen Willoughby at
workingmother.com/wmri • 28
From flexibility and child care to the recruitment, retention and advancement
of women, the Working Mother Research Institute is dedicated to tracking
and promoting the best practices of today while creating strategies for
tomorrow. WMRI’s goal is to give both working mothers and their employers the
information they need to make workplaces truly family friendly.
workingmother.com/wmri • 29
Contact information
Jennifer Owens,
Director
Krista Carothers,
Senior Research Editor
Kristen Willoughby,
Senior Manager, Editorial & Research Initiatives
Michele Siegel,
Director of Research Initiatives
Tierney O’Brien,
Custom Insights Coordinator