Improving Interoperability and Reducing Cost in the Data Centre

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Improving Interoperability and Reducing Cost

in the Data Centre

INFRASTRUCTURE FOR MIXED-SOURCE IT ENVIRONMENTS

MICROSOFT NOVELL ALLIANCE

Michael Croney, Director, Strategic Partnerships, Microsoft (mikecro@microsoft.com) David Winter, Product Sales Specialist, Novell (dwinter@novell.com)

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Overview The Microsoft Novell Partnership

Technology Overview and Benefits

Commercial Models and Cost Savings

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Bridging the Divide in Mixed Source IT

Environments

– Windows & Linux

Q: What is the makeup of major enterprise data centres?

Mainframe UNIX, Linux and Windows UNIX, Linux and Windows Windows and Linux Mainframe, UNIX and Windows Mainframe and Windows UNIX and Windows Windows servers only 39% 25% 5% 13% 3% 8% 5%

69%

Source: Gartner 25

th_{Annual Data Center}

Conference Interactive Polling Results, November–December, 2006

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Market Snapshot –

A Windows & Linux World

Situation

• Market momentum is with two server operating systems - Windows and Linux

• 69%+ of customers have data centres that include both Windows and Linux

• However, customers are only using paid support for about half of the Linux that is deployed

Consideration

• 1.3M non-paid Linux server OS deployments

• Customer benefits of paid Linux subscriptions • Better support

• Better integration with Microsoft products • IP piece of mind

* Source: IDC Worldwide Quarterly Server Tracker (Feb 2008)

** Source: IDC, “Worldwide Linux Operating Environments 2008–2012 Forecast: Taking Linux to the Next Level,” Doc # 211562, April 2008

New Server OS Share (IDC) *

(on new server hardware)‏

Linux OS 2007 Share (IDC)

**

(Includes on old hardware, paid and non-paid)‏

Windows

Other

Linux

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Business

• Joint sales and marketing • Co-marketing fund

• Focused sales personnel

• Microsoft offers certificates for customers to redeem to

receive Linux Enterprise Server support services

directly from Novell for various Linux distributions

Technology

• Virtualization

• Standards-based Systems Management

• Directory and Identity Interoperability

• Document Format Compatibility

• Silverlight Plug-in for Linux, “Moonlight”

• Joint interoperability lab

Intellectual Property

• Microsoft and Novell

provide‏customers‏with‏“IP‏ peace‏of‏mind”‏– through a‏mutual‏“covenant not to sue”

• Publically respects the innovations of each company and the

contributions of the open source communities

Foundation for Customer Value

November 2, 2006: Microsoft & Novell announced a landmark

collaboration agreement addressing solutions for customers with

mixed-source IT environments (Windows and Linux)

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Optimising virtualisation with Linux and

Windows

SLES was the first Linux distribution officially supported by MSFT on Hyper-V

SLES was the first SVVP validated enterprise Linux distribution that supports Windows Server 2008 enlightened guests.

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SUSE Linux Enterprise Server Management

Pack for Operations Manager 2007 R2

• Extends the powerful capabilities of Microsoft System Center

to heterogeneous environments

• Enables System Center to be the single, end-to-end platform

for managing desktops, servers, and devices in both physical

and virtual environments

• Monitors and manages seven common services used by

most businesses running Linux servers

Operations Manager 2007 R2 Update Cross Platform Ext.

Health and Performance Monitoring of Linux Servers:

CPU, Disk, Network

System Center Operations Manager 2007

Health and Performance Monitoring of Windows Servers

SLES

Management Pack

Health & Performance Monitoring of Linux Services:

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Identity and Security Pain Points

Security and Compliance



_{Need to provide secure access to resources}



Need to prove who accessed what



Users have too many IDs and passwords to remember

Cost and Complexity



Many different Web applications



Many Identity Stores



Help desk costs are too high

Agility



Constant changes to the environment: new applications added

all the time and identity stores scattered across the enterprise

and on different platforms



Need to deliver partner-enabled services (Federated SSO)

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AD FS Federated with Novell Access Manager

Novell Access Manager Single Logon

Credentials for all Business Partners

Non AD Environment

Trust Established Cross-Platform Microsoft Application Provide Access

Business Partner

Active Directory Federation Services

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SharePoint and Access Manager

eDirectory “Employees” Novell Access Manager Active Directory “Business Units” Active Directory “SharePoint” Other LDAP “Customers” Microsoft SharePoint Access Manager Transforms LDAP and Federated Identity into ADFS Claims

User authenticates to Access Manager (Direct or Federated)

Access Manager validates identities across multiple Identity Stores as well as federated authentication from partners using SAML, WS-Fed or Liberty Alliance

User Accesses SharePoint

Access Manager generates claims that are forwarded to Active Directory Federation Services (ADFS)

SharePoint Administrator

• Associates Claims with SharePoint Groups

• No Need to manage individual identities for all users that access SharePoint

Improved User Experience

Single Sign-On to SharePoint and other web resources protected by Access Manager

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Special

Proof of Concept (POC) Offers

• Four „flavors‟‏or‏POC‏available‏to‏address‏many‏customer‏

interoperability issues

• Virtualization of SLES on Hyper-V

• Management using SCOM with Novell Management Packs for SLES

monitoring

• Expanded Support for RHEL on bare metal or as a virtual guest on Hyper-V

• Microsoft SharePoint access from Linux guests through federated

identity

• Customer must have a defined project and be interested in

migrating to SLES or purchasing support from Novell

• Customer must commit appropriate levels of resources (people) to

support the POC and to support the development of customer

evidence (case studies, quotes...) at the conclusion of the POC

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

Call Novell or Microsoft

 Collaboration allows customers to call either Novell or Microsoft for support, and the issue is worked seamlessly regardless of who is responsible



Front line to developer relationships

 Microsoft and Novell support organizations work together to triage the issue, with warm hand-off of information

 Level 2 support relationship means deep technical discussions can take place between Microsoft and Novell to address issues

 Joint technical collaboration provides developer to developer discussions to provide quick fixes



Joint interoperability lab advantage

 Support issues can be routed to the lab where Microsoft and Novell developers work together in real time

 Co-located Windows/Linux environment means faster replication and resolution of interoperability issues