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02 - ADM 201 - Qualified Flash Cards

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(1)

Question Answer WHICH STATEMENTS ABOUT CUSTOM SUMMARY

FORMULAS IN REPORTS ARE TRUE?

A. Reports can be grouped by a custom summary formula result.,

B. Custom summary formulas can reference a formula field within a report.,

C. Custom summary formulas can reference another custom summary formula.,

D. Custom summary formulas can be used in a report built

B. Custom summary formulas can reference a formula field within a report.

D. Custom summary formulas can be used in a report built from a custom report type.

WHICH PROFILE IS A STANDARD PROFILE? SELECT ALL THAT APPLY. A. Sales User, B. Marke/ng User, C. Invoice Manager, D. Contract Manager B. Marke/ng User D. Contract Manager A SYSTEM ADMINISTRATOR NEEDS TO RESTRICT USERS

ABILITY TO VIEW A DASHBOARD. HOW CAN THIS BE ACCOMPLISHED?

A. Restrict the access to the folder that the source report is located,

B. Create a sharing rule to restrict the access

C. Edit the dashboard properties to save it in a folder that is

C. Edit the dashboard properties to save it in a folder that is accessible to only certain people,

D. Restrict the access to the folder that the dashboard is located

(2)

WHICH STATEMENT ABOUT CUSTOM SUMMARY FORMULAS IN REPORTS IS TRUE?

A. Reports can be grouped by a custom summary formula result.,

B. Custom summary formulas can reference a formula field within a report.,

C. Custom summary formulas can reference another custom summary formula.,

D. Custom summary formulas can be used in a report built B,D WHAT CAPABILITIES DOES A SYSTEM ADMINISTRATOR HAVE FOR TASKS?

A. Record Types can be created for tasks,

B. Tasks can have mul/ day events and all day events, C. Sharing rules can be used to restrict access to Tasks,

D. Field visibility can be restricted using FLS A,B A SYSTEM ADMINISTRATOR NEEDS TO RESTRICT USERS

ABILITY TO VIEW A DASHBOARD. HOW CAN THIS BE ACCOMPLISHED?

A. Restrict the access to the folder that the source report is located,

B. Create a sharing rule to restrict the access

C. Edit the dashboard properties to save it in a folder that is accessible to only certain people,

D. Restrict the access to the folder that the dashboard is located

C. Edit the dashboard properties to save it in a folder that is accessible to only certain people,

D. Restrict the access to the folder that the dashboard is located

(3)

Question Answer TIME-DEPENDENT WORKFLOW WILL NOT WORK WITH

WHICH TYPE OF WORKFLOW EVALUATION CRITERIA?

A. Only when a Record is created,

B. Every /me a Record is created or edited, C. Every kind of workflow evalua/on criteria,

D. When a Record is edited and it didn’t previously meet the

rule criteria B. Every time a Record is created or edited HOW MANY CUSTOM SUMMARY FORMULAS CAN YOU

HAVE PER REPORT?

A. Unlimited, B. 5,

C. 1,

D. 10 B. 5

TIME-DEPENDENT WORKFLOW WILL NOT WORK WITH WHICH TYPE OF WORKFLOW EVALUATION CRITERIA?

A. Only when a Record is created,

B. Every /me a Record is created or edited, C. Every kind of workflow evalua/on criteria,

D. When a Record is edited and it didn’t previously meet the

rule criteria B

HOW MANY CUSTOM SUMMARY FORMULAS CAN YOU HAVE PER REPORT?

A. Unlimited, B. 5,

C. 1,

(4)

AN ADMINISTRATOR CREATED TWO PICKLIST FIELDS: CANDY MANUFACTURER (HERSHEY, MARS) AND CANDY TYPE (SNICKERS, MILKY WAY, REECES PIECES, M&MS). IS IT POSSIBLE TO RELATE THE FIELDS TOGETHER SO THAT THE CANDY MANUFACTURER FIELD COULD IMPACT THE CHOICES LISTED IN THE CANDY TYPE FIELD?

A. Yes, the Candy Manufacturer is a dependent picklist, and the Candy Type is a controlling picklist,

B. Yes, the Candy Manufacturer is a controlling picklist and the Candy Type is a dependent picklist,

C. Yes, the Candy Manufacturer is a Master and the Candy Type is the Detail,

D. No, because they are both custom fields B WHEN ARE DATA VALIDATION RULES ENFORCED?

A. Upon opening the record,

B. Upon closing the record, D. Upon saving a record WHICH OF THE FOLLOWING IS AN EXAMPLE OF

ONE-TO-MANY RELATIONSHIPS BETWEEN STANDARD OBJECTS?

A. Opportuni/es to Opportunity Products, B. Accounts to Contacts,

C. Contacts to Tickets,

D. Contacts to Accounts B. Accounts to Contacts Which of the following are correct ways to create a lead in

Salesforce?

A. Web to Lead B. Manual input

(5)

Question Answer Will data be lost in the data type of a Custom Field is

changed to Number? A. Yes

B. No A. Yes

Dashboards can be created by using Standard Reports as Source Reports?

A) True

B) False B. False

Which Feature is not available in Salesforce.com ? A. Profile based Login Hours

B. Profile based Login IP Ranges C. Organiza/on based Login Hours

D. Organization based Login IP ranges C. Organization based Login Hours Which of the following is the best way to make the Field

Mandatory for everyone? A. Page Layout

B. Valida/on Rule C. Roles & Profiles

D. Checking the required box when creating the field D. Checking the required box when creating the field. Which of the following field types cannot be used as an

External Id?

A. Text Field B. Number Field

C. Picklist Field C. Picklist Field

Queues cannot be created on which Object in salesforce.com?

A. Lead B. Case

(6)

User Records can not be permanently deleted from Salesforce.com.

A. True

B. False A. True

Which of the following objects cannot be imported via the Salesforce.com Import Wizard? (Select All that apply)

A. Leads B. Accounts C. Opportuni/es D. Solu/ons E. Cases C. Opportuni/es E. Cases

How many fields can be enabled for tracking on a custom Object? A. 10 B. 20 C. 30 D. 40 B. 20

Which Import functionality of salesforce.com should be used if one needs to import the 30,000 Cases in

Salesforce.com?

A. Import Wizard B. Data Loader C. A or B

B. Data Loader. The Import Wizard does not support Cases.

(7)

Question Answer What is the correct order of operations when a case is

entered?

A. Validation Rules, Workflows, Assignment Rules, Escala/on Rules, Auto-Response Rules

B. Validation Rules, Assignment Rules, Auto-Response Rules, Workflow Rules and Escala/on Rules

C. Assignment Rules, Validation Rules, Workflow Rules and Escala/on Rules

B. Validation Rules, Assignment Rules, Auto-Response Rules, Workflow Rules and Escalation Rules

Which of the following best describes the Opportunity Stage History related list?

A. By default the list shows ,ALL changes made on the opportunity record

B. The list tracks Stage, Amount, expected Amount, Probability, and Close Date changes

C. The list can be customized to show changes to specific fields on the opportunity

D. None of the above

B. The list tracks Stage, Amount, Expected Revenue, Probability, and Close Date changes

(8)

Universal Containers needs to track the manufacturer and model for specific car companies. How can the system administrator ensure that the manufacturer selected influences the values available for the model?

A. Create the manufacturer field as a dependent picklist and the model as a controlling picklist.

B. Create a lookup field from the manufacturer object to the model object.

C. Create the manufacturer field as a controlling picklist and the model as a dependent picklist.

D. Create a multi-select picklist field that includes both manufacturers and models.

C. Create the manufacturer field as a controlling picklist and the model as a dependent picklist.

Which of the following permissions enables the System Administrator Profile to edit any record, regardless of the Sharing Model?

A.Customize Applica/on B.Modify All Data

C.View Setup and Configura/on

D. None of the above B. Modify All Data

Which of the following fields CAN NOT be a controlling field for Dependent Picklists?

A.Standard Picklist B.Custom Picklist

C.Custom Mul/-Select Picklist D.Standard Checkbox

(9)

Question Answer You must be a user of salesforce.com in order to

Receive an email no/fica/on in the case escala/on process?

A.True B.False

B. False (you can enter up to 5 additional email addresses outside of the Salesforce)

Case escalation rules triggered on the last modification will be reset each time a user does which of the following ac/ons?

A.Reads the case

B.Adds a related comment to the case

C.Adds an ac/vity or sends an email from the case record

D.Edits the case D.Edits the case

When configuring Customizable Forecasting, you can set which of the following Forecast Dates for determining which opportuni/es contribute to the forecast?

A. Opportunity Close Date Only B.Product Date Only

C.Schedule Date Only D.Commit Date

E.Opportunity Close Date, Product Date, Schedule Date A. Opportunity Close Date Only Which of the following object rela/onships is NOT allowed?

A. Standard object as the master" and a custom object as the detail

B. Custom object as the master" and a standard object as the detail

B. Custom object as the master and a standard object as the detail"

A Record Type may determine the default value of a picklist field.

(10)

The difference between an opportunity record type and a sales process is:

A.The sales process controls the stage field, the record type controls all other picklist fields

B.The record type controls the stage field, the sales process controls all other picklist fields

C.The record type controls the picklist fields D.The sales process controls all picklist fields

A.The sales process controls the stage field, the record type controls all other picklist fields

Assume the Organization Wide default sharing is set to private for all objects and no sharing rules have been created. You have two users in the Sales Rep Role, can they view each other's data?

A.Yes

B. No. The reason is because when OWD is set to Private only the record owner can see the records if there are no sharing rules in place.

If you are added to a Sales Team with read/write access you then have the ability to extend sharing on the opportunity to other users.

A.True B. False

Is it possible for users to override their own forecasts and forecasts for users below them in the forecast hierarchy?

A. Yes

B. No A. Yes

A workflow rule runs every time an opportunity is edited, and checks whether the amount field is greater than 1M. If the amount of an opportunity is 2M, and the user updates the stage field, would all, some, or no workflow actions

All, because the stage field was updated, and the amount is greater than 1M.

A workflow action sends a task to the role US Sales Director. There are five users in the role. When the action executes, to which user or users will the task be assigned?

To the record owner, because there are multiple users in the role and you can only assign one user to a task.

(11)

Question Answer If user currency overrides org currency, then which currency

overrides user currency? Opportunity Currency Who may be assigned a workflow task?

(There are five correct answers.) A. A single user

B. Mul/ple users C. The record owner D. The record creator E. A Sales team role F. An Account team role

A. A single user C. The record owner D. The record creator E. A Sales team role F. An Account team role Auto Response rules work on which objects?

A. Leads and Cases B. Leads and Accounts C. Accounts and Opportunity

D. Account and Cases A. Leads and Cases

The formatting of reports is maintained when it is exported via Printable View.

A. True

B. False A. True

Which one is the following is a salesforce.com definition for a Lead?

A. Any person, organization or company that may be interested in your products and services, that are not yet customers

B. An organization, individual or company involved with your business such as customers, compe/tors and partners C. Any poten/al revenue-genera/ng event i.e. “sales deal”

A. Any person, organization or company that may be interested in your products and services, that are not yet customers

(12)

An administrator notices there are too many duplicate records, numerous sharing rules, and a large number of manually shared records. Which situation may this be a symptom of?

A. Role hierarchy that has too few roles. B. Sharing model that is too public. C. Sharing model that is too private.

C. Sharing model that is too private. This is evident due to the fact that there are numerous sharing rules because the OWD is set to private for certain objects.

In Salesforce Territory Management, which statement describes how a territory hierarchy is different from a role hierarchy?

A. Territory hierarchy grants login access to all users in a territory.

B. Territory hierarchy supports assigning users to multiple territories.

C. Territory hierarchy automatically assigns users to sales teams in the territory.

B. Territory hierarchy supports assigning users to multiple territories.

Which of the following Objects cannot be Renamed; A. Account

B. Contact C. Opportunity

D. Forecast D. Forecast

When you change case ownership, any associated open activities that are owned by the current case owner are transferred to the new owner.

A. TRUE

(13)

Question Answer

How are the main objects in Salesforce related?

A. Through related lists and look-up B. Through the page layout

C. Through sharing

D. Through validation rules A. Through related lists and look-up Where do you look to see how many available user licenses

there are?

A. Company profile B. Administrator's profile C. License agreement

D. FAQ A. Company profile

Marketing is currently targeting accounts in the technology and manufacturing industries. The team needs quick access to these accounts on a regular basis. What would you do?

A. Create a custom report and give all users access B. Create a valida/on rule

C. Create a list view

D Teach them to sort by industry C. Create a list view When it comes to Leads, a marke/ng user can:

A. Import leads for the en/re organiza/on B. Import leads solely for marke/ng campaigns C. Limited to the wizard for impor/ng leads

(14)

One of your users receives an error message when they try to log in. To assess, look in his:

A. User record B. User profile C. Either a or b D. None of the above

A. User record. Look at the login history to see there are any error messages.

The OWD control is the only tool to restrict access and it establishes a baseline level of access if you don't own the record.

A. True A. True

The role hierarchy provides

A. Record level access B. Data the user can see C. Ver/cal visibility

D. All of the above D. All of the above

WHEN YOU TRANSFER OWNERSHIP OF AN ACCOUNT, THE NEW OWNER WILL ALSO GAIN OWNERSHIP OF THE FOLLOWING RECORDS RELATED TO THE TRANSFERRED ACCOUNT AUTOMATICALLY:

A. Any notes that belong to the exis/ng owner., B. All contacts that belong to the exis/ng owner.

D. All open activities assigned to the existing owner. Note that completed activities will not be transferred.

WHICH OF THE FOLLOWING ARE SETTING OPTIONS FOR THE USER INTERFACE?

A. Enable Collapsible Sec/ons, B. Show Quick Create,

C. Show customer Sidebar Components on All Pages, D. Transfer all Open Opportuni/es.,

E. Enable Drag-and-drop scheduling on List Views, F. Enable Chatter

A. Enable Collapsible Sec/ons, B. Show Quick Create,

C. Show customer Sidebar Components on All Pages E. Enable Drag-and-drop scheduling on List Views

(15)

Question Answer WHICH STATEMENT IS TRUE REGARDING CHATTER

GROUPS?

A. Private groups are not displayed in the Groups tab., B. Private group posts are visible to the owner and anyone above in the role hierarchy.,

C. Users with the Manage Chatter Groups" profile permission can create groups.,

C. Users with the Manage Chatter Groups" profile permission can create groups.,

A SYSTEM ADMINISTRATOR WANTS TO RESTRICT THE ABILITY FOR SALES REP USERS TO CREATE NEW RECORDS WITH THE PLATINUM SALES RECORD TYPE. WHAT OPTIONS DOES HE HAVE?

A. Take away the ability for the Sales Rep users to create new records,

B. Update the profile to remove the Platinum Sales record type from the Sales Rep users,

C. Make the record type hidden to all Sales Rep users and then a sharing rule to share it to those that need it,

B. Update the profile to remove the Platinum Sales record type from the Sales Rep users.

WHAT IS THE MAXIMUM NUMBER OF RECORDS TO BE PRINTED IN THE PRINTABLE VIEW OF A LIST VIEW?

A. 2000, B. 100, C. 1000,

D. 200 C. 1000

How would an admin change the fields that appear on a look up hover?

Admin would change the mini page layout section in the page layout section.

What are the three main items to know when it comes to Related Lists?

1. Move over a related list to see if its customizable 2. 10 Columns max

(16)

What are the benefits of using Record Types?

1. Helps you implement custom business processes by associa/ng them to specific page layouts.

2. Allows you to define different sets of picklist values for both standard and custom picklists.

3. Allows you to control which page layout users can see. Campaign members can be (check all that apply):

A. Leads B. Contacts C. Accounts A. Leads B. Contacts

What are the steps for login authorization?

Check profile login hours

Check profile IP range, if defined If no profile IP range defined:

- If browser has SF cookie, login is allowed - If within org IP range, login is allowed

What are the different email template types?

A. Text

B. HTML with leNerhead C. Custom HTML

D. Visualforce How many external ID's can you have per object?

A. 3 B. 10 C. 15

D. 20 A. 3

What is a benefit of using and Import Wizard instead of the

(17)

Question Answer Is it possible for different users to get different results from

running the same report?

A. Yes B. No

A. Yes. A user's permissions determine what data is visible in the report that they create. If the data is invisible to them, then the report will reflect that.

List 4 Dashboard Components

-Chart -Table -Metric -Gauge Chart Types -Bar -Line -Donut -Funnel -Scatter Record types are used to implement custom business

processes by associating them to specific Page Layouts How do you specify the following in a formula field : the

year of the custom date field(date_c) should be the current YEAR(date_c) =YEAR(today()) Workflow tasks may be assigned to which of the following:

A. User B. Role

C. Record Owner D. Record Creator E. Sales Team Role F. Account team G. None of the above

A. User B. Role

C. Record Owner D. Record Creator E. Sales Team Role F. Account team

(18)

The automated case user will be listed on the case history for all ac/ons that are system defined, including:

A. When a case is automatically assigned using assignment rules

B.When a case is escalated

C.When a case is created online via Web-to-Case

A. When a case is automatically assigned using assignment rules

B.When a case is escalated

C.When a case is created online via Web-to-Case T/F Customizable Forecasting must be enabled for use with

Custom Fiscal years? TRUE

Condi/onal Highligh/ng cannot be used for?

A. Tabular Reports B. Summary Reports C. Matrix Reports

D. None of the Above A. Tabular Reports

With sharing rules, one can make automatic exceptions to the organiza/on-wide default for defined sets of users.

A. True

B. False A. True

All dashboard viewers see data based on the security settings of the Running User—regardless of their own personal security seRngs?

A. True A. True

An Account team is a set of users that normally work together on _________? A. Accounts B. Leads C. Opportuni/es D. Contacts E. Cases A. Accounts

(19)

Question Answer Forecas/ng can be used with Custom Fiscal Year?

A. True

B. False B. False

What do you need to specify when you schedule a report?

A. You need user with Marketing Profile to “Schedule Reports”

B. You need user permission to “Schedule Reports” C. You need user to have a Manager Role

D. Click Run Report and choose Schedule Future Runs...

D. Click Run Report and choose Schedule Future Runs... from the drop-down button.

To enable Advanced Currency Management for an organiza/on, an administrator must

A. have Unlimited Edi/on licenses

B. request a feature license from salesforce.com C. enable Customizable Forecas/ng

D. enable Multiple Currencies D. enable Multiple Currencies You can use Sharing Rules to grant wider access to data. You

cannot restrict access below your OWD levels.

A. True

B. False A. True

(20)

How many roles can be created per organization? 500 WHAT ARE TWO SOURCES FROM WHICH LEADS CAN BE

CREATED? (Choose 2)

A. Web-to-Lead, B. Import Wizard, C. Email-to-Case, D. Connect for Outlook

A. Web-to-Lead, B. Import Wizard, WHAT ARE TWO SOURCES FROM WHICH CASES CAN BE

CREATED? A. Web-to-Lead, B. Web-to-Web, C. Email-to-Case, C. Email-to-Case, D. Connect for Outlook How many different filters can you add to a report:

A. 5 B. 10 C. 20

D. 30 C.20

Describe the parameters for using assignment rules (how many entries, etc...)

Only one assignment rule can be ac/ve at a /me. Each assignment rule can have 500 rule entries. ** Inac/ve rules CAN be used during Lead Import** 1 active rule and up to 500 rule entries OK.

What is the maximum number of members that can be

added to a campaign using the wizard? 50000

Customer portal and parter portal users do not need to

(21)

Question Answer What objects are part of the Sales Cloud?

A. Opportuni/es, Quotes, Accounts, Contacts, Products B. Cases, Solutions, Knowledge, Entitlements, Answers, Ideas

C. Leads, Campaigns, Forecasts D. A and B

E. A and C E. A and C

Time-Dependent Workflow – Maximum Triggers Allowed Per Rule:

A.Maximum of 10 /me triggers per rule

B.Maximum of 20 /me triggers per rule A. Maximum of 10 time triggers per rule A WORKFLOW RULE CONTAINS AN ACTION THAT SENDS A

TASK TO A ROLE CALLED GLOBAL SALES MANAGERS, WHICH INCLUDES MULTIPLE USERS. WHEN THE WORKFLOW RULE IS TRIGGERED, TO WHOM WILL THE TASK BE ASSIGNED?

A. All users in the Global Sales Managers role.,

B. The owner of the record that triggered the workflow rule.,

C. A single user in the Global Sales Managers role.,

B. The owner of the record that triggered the workflow rule.

SALES MANAGEMENT WANTS TO STAY INFORMED WHEN BIG OPPORTUNITIES ARE BEING CLOSED. THEY HAVE REQUESTED THAT THEY RECEIVE NOTIFICATION WHEN AN OPPORTUNITY WITH LARGE AMOUNTS ARE CLOSED. HOW CAN A SYSTEM ADMINISTRATOR ACCOMPLISH THIS?

A. Opportunity Update Reminders, B. Valida/on Rule,

C. Big Deal Alerts,

(22)

A user successfully login’s at 3:00 PM, What happens at 3:31 PM, if the Login hours for the user’s Profile are set from 7:30 AM to 3:30 PM?

A. User is automa/cally Logged Out

B. User keeps working con/nuously without any issues C. User is asked in a Popup window if he would like to extend his session

D. User is logged out once he tries to do any DML (Data Manipulation) Operation i.e. Save, Edit etc.

D. User is logged out once he tries to do any DML (Data Manipulation) Operation i.e. Save, Edit etc.

Which action must be taken to view contacts associated with a case in the console?

A.The related lists on the case page layout must be modified B.The custom links on the case page layout must be

modified

C.The related object on the case page layout must be

D.The mini page layout on the case page layout must be modified

Customizable Forecasting is a prerequisite in order to enable territory management?

A. True

B. False A. True

What does the dashboard snapshot on the Home Page display?

A. Only the dashboard determined by the System Administrator

B. You cannot display a dashboard on the Home Page

(23)

Question Answer If Custom Fiscal Years are enabled then you cannot use

Standard Forecas/ng?

A. True

B. False A. True

Is it possible to create multiple Customer Portals for your organiza/on?

A. Yes

B. No A. Yes

__________ let(s) you segment your organization's data into logical sections, making searches, reports, and list views more meaningful to users.

A. Territory Management B. Custom SeRngs C. Divisions

D. None of the Above C. Divisions

Upon log in, the system does not immediately check for:

A. Contents of cookie it leaves on their browser B. IP address of the User

C. User password

(24)

A SALES REP NEEDS TO CREATE A SCHEDULE FOR HIS OPPORTUNITY PRODUCTS. WHAT TYPES CAN HE CREATE?

A. Forecast B. Quota C. Revenue D. Products E. Quan/ty F. Quality C. Revenue, E. Quantity Which of the follow processes is not a standard process in

Salesforce? A. Sales Process B. Support Process C. Lead Process D. Solu/on Process

E. Marketing Process E. Marketing Process

What permissions override field level security?

1. modify all data 2. view all data

3. view encrypted data When are workflow rules evaluated?

When records are created, updated and didn't previously meet the criteria

When using Territory Management, can an opportunity be associated with multiple territories?

No. Accounts and Users can be associated with multiple opportunities but Opportunities can only be in one territory.

T/F Customer portal and parter portal users do not need to

(25)

Question Answer The user default login hours are 8-5. The user logs in at

4:30pm and logs out at 5:01pm. What happens?

A. The user loses all unsaved data after terminating the session.

B. User can remain in Org and nothing will happen

C. User will be prompted to see if they want to extend the

A. The user loses all unsaved data after terminating the session.

A company wants all opportunities associated with an account to be added in and displayed on the account record

detail page. What can the Administrator do to accomplish Create a roll up summary field on the Account object. Data validation rules impact all of the objects below

EXCEPT: A. Accounts B. Territories C: Leads D. Forecasts B. Territories D. Forecasts

(26)

Which is a capability of email-to-case? Choose 3 answers.

A.Assignment rules, escalation rules, workflow rules, and auto-response rules are triggered when a case is created via email-to-case

B.All customer email replies, including attachments, related to a case are automa/cally associated with the case.

C.Administrators can configure settings so that contents of an email can be mapped to custom case fields.

D.Case reports measure both inbound and outbound emails to determine the total number of emails exchanged before an issue is resolved.

E.A closed case can be reopened by including the text REOPEN in the subject line of an email related to a case.

A.Assignment rules, escalation rules, workflow rules, and auto-response rules are triggered when a case is created via email-to-case

B.All customer email replies, including attachments, related to a case are automatically associated with the case.

D.Case reports measure both inbound and outbound emails to determine the total number of emails exchanged before an issue is resolved.

How many times a year does Salesforce release improvements to the applica/on?

A.2 B.3 C.1

D.continuously B. 3

Difference between seRngs and permissions on a profile:

A. SeRngs determine what an end user can see B. Permissions determine what an end user can do C. Both Above

(27)

Question Answer Conditional Highlighting only applies to the first summary

field column in the table?

A. True

B. False A. True

When are formula fields recalculated?

A.Every 15 minutes

B. AXer every DML opera/on C. Every /me they are seen

D. Admin can set the time of Refresh C. Every time they are seen Multiple record types may be created for every tab, with

the excep/on of A.Home B.Accounts C.Forecas/ng D.Opportunity E.Reports A.Home C.Forecas/ng E.Reports A Record Owner has the following privileges:

A. View and Edit Capabili/es B. Transfer Capabili/es C. Dele/on Capabili/es D. Import Leads Capabili/es E. Import Opportunity Capabilities

A. View and Edit Capabili/es B. Transfer Capabili/es C. Deletion Capabilities What is the number of values allowed in dependent pick

list?

A. 100 B. 200

(28)

Upon logging-in: What does SF check?

SF checks profile settings including: license type,

username, PW (password), Content of cookie on desktop, IP Address and Log in Hours

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