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Copyright © 1999 Inet Technologies, Inc. All rights reserved. Printed in the USA. No portion of this document may be copied, photocopied, repro-duced, translated, or reduced to any electronic medium or machine form without prior consent in writing from Inet Technologies, Inc. The informa-tion in this document is subject to change without notice and does not rep-resent a commitment on the part of Inet Technologies, Inc.

Inet, the Inet logo, GeoProbe, and OpenSeven are registered trademarks of Inet Technologies, Inc. The GeoProbe monitoring system is an Inet Technologies, Inc. patented technology. Dynamic Service Management and the IT:seven system applications, GeoCare, GeoConnect and GeoBill, are trademarks of Inet Technologies, Inc. All other product names mentioned or logos shown in this document are the trademarks of their respective owners.

Inet Technologies, Inc. 1255 W. 15th Street, Suite 600 Plano, Texas 75075-7270 USA

800-969-INET (voice) 972-578-6100 (voice) www.inet.com (URL)

[email protected] (Technical Publications e-mail) [email protected] (Marketing e-mail)

Customer Support Services – Plano, Texas USA – serves North America, South America, Latin America, Asia, and the Pacific Rim.

972-578-6181 (Technical Support voice) 972-578-5864 (fax)

[email protected] (Technical Support USA e-mail)

Customer Support Services – London, England UK – serves Europe, Middle East, and Africa.

+44-1293-441020 (Technical Support voice) +44-1293-441031 (fax)

[email protected] (Technical Support UK e-mail) Inet Technologies, Inc. Proprietary Information

The products and specifications, configurations, and other technical information regarding the services described or referenced in this guide are subject to change without notice. All statements, technical infor-mation, and recommendations contained in this guide are believed to be accurate and reliable but are pre-sented “as is” without warranty of any kind, express or implied. Users must take full responsibility for their application of any products specified in this document. Inet Technologies, Inc. makes no implied warranties of merchantability or fitness for a purpose as a result of this guide or the information described or referenced within, and all other warranties, express or implied, are excluded.

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List of Labs ... 3 - 2 Introducing the SpIstation... 3 - 3 SpIstation Hardware ... 3 - 4 System Unit ... 3 - 4 Monitor ... 3 - 5 Keyboard and Mouse... 3 - 5 SpIstation Operating Environment ... 3 - 6 The CDE Workspace ... 3 - 10 Mouse and Keyboard... 3 - 11 Solaris and Desktop Online Help ... 3 - 15 SpIstation GeoProbe User Interface ... 3 - 17 SpImain Window ... 3 - 20 Working in the SpIstation Interface ... 3 - 27 SpIstation Print Feature... 3 - 40 Online Manuals ... 3 - 42 Chapter 3 Review: Starting the SpIstation ... 3 - 46

6 GeoProbe Database Overview ... 4 - 1

The System Administration Mode ... 4 - 2 System Administration Window ... 4 - 2 User Account Information Window... 4 - 6 License Manager ... 4 - 8 Network Configuration Mode ... 4 - 9 Chapter 4 Review: GeoProbe Database Overview ... 4 - 11

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Performance Monitoring...5 - 1

Network Status Mode Introduction...5 - 2 List of Labs...5 - 3 Network Performance Monitoring Applications ...5 - 4 Network Status Mode...5 - 6 Map Selection Window ...5 - 7 Open Map Window ...5 - 16 Network Status Map Views ...5 - 25 View Editor Window ...5 - 27 Network State Display...5 - 33 Network State Display Windows ...5 - 34 Alarm Display...5 - 45 Network Status Map Alarm Display ...5 - 46 Alarm Logs ...5 - 48 Alarm Log Windows ...5 - 49 Alarm Log View Options...5 - 50 Expanded Alarm...5 - 53 Bull’s-eye Alarm Display...5 - 60 Chapter 5 Summary: Network Status and Performance Monitoring ...5 - 65 Icon and Menu Descriptions...5 - 65 Procedural Flow Charts...5 - 69 Chapter 5 Review: Network Status and Performance Monitoring...5 - 72

8 Network Performance Statistics

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Real-Time Statistics ... 6 - 4 Real-Time Statistics Setup Window ... 6 - 5 Real-Time Stats Graph Windows ... 6 - 9 Behavioral Statistics ... 6 - 30 Historical Statistics Reports... 6 - 39 Chapter 6 Summary: Network Performance Statistics and Reports ... 6 - 55 Icon and Menu Descriptions ... 6 - 55 Procedural Flow Charts ... 6 - 57 Chapter 6 Review: Network Performance Statistics and Reports ... 6 - 60

9 Network Surveillance Applications... 7 - 1

Network Surveillance Applications Introduction ... 7 - 2 List of Labs ... 7 - 3 Remote Monitoring Package ... 7 - 4 User Call Trace ... 7 - 37 SUDStore and Failed Call/Transaction ... 7 - 57 Mass Call Onset Package ... 7 - 82 Chapter 7 Summary: Network Surveillance Applications ... 7 - 89 Chapter 7 Review: Network Surveillance Applications... 7 - 95 Index... Index - 1

Glossary ... G - 1

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List of Figures

Figure 1.1 - Tejas_2 Network ...1 - 6 Figure 2.1 - GeoProbe Network Map Display...2 - 3 Figure 2.2 - GeoProbe Elements within an SS7 Network...2 - 4 Figure 2.3 - SpIprobe Equipment Shelf ...2 - 5 Figure 2.4 - SpIprobe Monitored Links at an STP ...2 - 6 Figure 2.5 - A Sun SPARCserver 1000 as a SpIserver...2 - 7 Figure 2.6 - SpIstation ...2 - 8 Figure 2.7 - Elements in a Monitored SS7 Network ...2 - 9 Figure 3.1 - GeoProbe SpIstation...3 - 3 Figure 3.2 - Sun Workstation...3 - 4 Figure 3.3 - CDE Login Window ...3 - 7 Figure 3.4 - CDE Login Help Window...3 - 8 Figure 3.5 - CDE Desktop ...3 - 9 Figure 3.6 - Workstation Mouse Buttons ...3 - 11 Figure 3.7 - Workspace Menu ...3 - 13 Figure 3.8 - CDE Desktop Toolbar ...3 - 15 Figure 3.9 - Login Warning Window ...3 - 18 Figure 3.10 - SpIstation Login Window...3 - 19 Figure 3.11 - SpImain Window ...3 - 19 Figure 3.12 - SpImain Window ...3 - 20 Figure 3.13 - Network Status Window ...3 - 29 Figure 3.14 - SSP Actions Menu ...3 - 31 Figure 3.15 - SSP More Info Window ...3 - 31 Figure 3.16 - Real-Time Statistics Submenus ...3 - 32 Figure 3.17 - Real Time Statistics Setup Window ...3 - 33 Figure 3.18 - Stats Package Option menu ...3 - 33 Figure 3.19 - Real Time Statistics Setup Window ...3 - 35 Figure 3.20 - Links Displayed in a Drop Box ...3 - 38 Figure 3.21 - Links Action Menu ...3 - 38 Figure 3.22 - Stats Object Pop-up Menu ...3 - 39 Figure 3.23 - Real-Time Statistics Print Window ...3 - 40 Figure 4.1 - Administration Window...4 - 2 Figure 4.2 - Profile Information Window ...4 - 4 Figure 4.3 - SpImain Window with Limited Access...4 - 4 Figure 4.4 - User Account Information...4 - 6 Figure 4.5 - Kill License Dialog Box...4 - 8 Figure 4.6 - Tejas_2 Configuration Window ...4 - 9 Figure 5.1 - Network Status Window ...5 - 6 Figure 5.2 - Network Status Map Selection Window ...5 - 7 Figure 5.3 - Available Map List ...5 - 10 Figure 5.4 - Desktop With Two Map Windows Open...5 - 11 Figure 5.5 - Open Map Window with Default Map on Top...5 - 12 Figure 5.6 - Two Tejas Maps, Default Map Windows...5 - 13 Figure 5.7 - Options Menu Unselected Map Buttons...5 - 13 Figure 5.8 - Map Selection Window with Map Names Only ...5 - 14

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List of Figures

Figure 5.11 - Tejas With Nodes Selected ... 5 - 21 Figure 5.12 - SSP More Information Window ... 5 - 22 Figure 5.13 - SpIprobe More Information Window ... 5 - 23 Figure 5.14 - Tejas Map with View... 5 - 26 Figure 5.15 - View Editor Window... 5 - 27 Figure 5.16 - View Editor Window... 5 - 30 Figure 5.17 - SS7 Status Display Setup Window... 5 - 34 Figure 5.18 - Network Status Display Setup Window ... 5 - 35 Figure 5.19 - Tejas Link Status Display ... 5 - 36 Figure 5.20 - Route Status for El Paso SSP ... 5 - 37 Figure 5.21 - Subsystem Status for Amarillo STP... 5 - 38 Figure 5.22 - Link Status Window ... 5 - 39 Figure 5.23 - Linkset List Window ... 5 - 39 Figure 5.24 - Route Status Display Window ... 5 - 41 Figure 5.25 - Node List Window... 5 - 42 Figure 5.26 - Subsystem Status Display window ... 5 - 43 Figure 5.27 - Node List Window... 5 - 44 Figure 5.28 - Global Alarm Log ... 5 - 49 Figure 5.29 - Alarm Log View Options ... 5 - 51 Figure 5.30 - Expanded Alarm Window ... 5 - 53 Figure 5.31 - Global Alarm Log Window ... 5 - 55 Figure 5.32 - Map Alarm Log ... 5 - 56 Figure 5.33 - Network Element Alarm Log ... 5 - 56 Figure 5.34 - View Options Window... 5 - 57 Figure 5.35 - Expanded Alarm Window ... 5 - 58 Figure 5.36 - Alarm Comment Window ... 5 - 58 Figure 5.37 - Bull’s-eye Window ... 5 - 60 Figure 5.38 - Links Segment Window ... 5 - 61 Figure 5.39 - Network Segment Window ... 5 - 62 Figure 5.40 - Mass Calls Segment Window ... 5 - 62 Figure 5.41 - Services Segment Window... 5 - 62 Figure 5.42 - Calls Segment Window ... 5 - 62 Figure 5.43 - Bull’s-eye Window in Alarm ... 5 - 63 Figure 5.44 - Links and Linksets Segments in Alarm... 5 - 63 Figure 5.45 - Bull’s-eye Segment Alarm Log ... 5 - 64 Figure 6.1 - Real-Time Statistics Setup Window... 6 - 5 Figure 6.2 - Real- Time Stats Graph Window - Plot Graph... 6 - 9 Figure 6.3 - Real -Time Stats Graph Window - Peg Counts ... 6 - 10 Figure 6.4 - Real -Time Stats Graph Window - Bar Graph ... 6 - 10 Figure 6.5 - Plot Graph Resources Window ... 6 - 13 Figure 6.6 - Real -Time Statistics Setup Window... 6 - 14 Figure 6.7 - Real -Time Statistics Setup for Tejas ... 6 - 16 Figure 6.8 - Item Action Menu... 6 - 16 Figure 6.9 - Stats Object Item Menu ... 6 - 17 Figure 6.10 - Real-Time Stats Graph Window -Plot Graph... 6 - 18 Figure 6.11 - Stats Plot Graph Resources Window ... 6 - 18 Figure 6.12 - Save Stats Data File ... 6 - 20 Figure 6.13 - Real-Time Statistics Peg Count... 6 - 21 Figure 6.14 - Bar Graph Statistics Window ... 6 - 22 Figure 6.15 - Stats Bar Graph Resources Window ... 6 - 22 Figure 6.16 - Sample Bar Graph ... 6 - 23

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List of Figures

Figure 6.17 - Real-Time Stats Setup Window for Tejas ...6 - 26 Figure 6.18 - Save Stats Config Files Window ...6 - 27 Figure 6.19 - Open Stats Config File Window ...6 - 28 Figure 6.20 - Real-Time Stats Setup Window ...6 - 28 Figure 6.21 - Open Graph Data Files Window ...6 - 29 Figure 6.22 - Saved Plot Graph Window ...6 - 29 Figure 6.23 - Behavioral Statistics Configuration ...6 - 30 Figure 6.24 - Behavioral Statistics Configuration <StatsType> Window ...6 - 31 Figure 6.25 - Behavioral Statistics Status Window ...6 - 33 Figure 6.26 - Behavioral Statistics Configuration ...6 - 36 Figure 6.27 - Behavioral Statistics Configuration <StatsType> Window ...6 - 37 Figure 6.28 - Behavioral Statistics Status Window ...6 - 37 Figure 6.29 - Formatted Report from Business Objects ...6 - 40 Figure 6.30 - BusinessObjects™ Entry Point Window ...6 - 42 Figure 6.31 - Select Universe To Open Window ...6 - 43 Figure 6.32 - The Universe Window ...6 - 44 Figure 6.33 - Select Query to Import ...6 - 45 Figure 6.34 - Table of Contents Report for Core SS7 Statistics...6 - 47 Figure 6.35 - Query Variables Dialog Box ...6 - 48 Figure 6.36 - List of Values Dialog Box for Links...6 - 49 Figure 6.37 - Execute Query Window...6 - 49 Figure 6.38 - CORE7_02 Report in ASCII Format ...6 - 50 Figure 6.39 - Document Menu...6 - 50 Figure 6.40 - CORE7_02 Formatted Report...6 - 51 Figure 7.1 - ReMON Configuration Window ...7 - 5 Figure 7.2 - ReMON Capture Window...7 - 6 Figure 7.3 - ReMON Configuration Window ...7 - 8 Figure 7.4 - Global Linkset List Window ...7 - 9 Figure 7.5 - ReMON Window ...7 - 10 Figure 7.6 - ReMON Window ...7 - 11 Figure 7.7 - Filter Preferences Window ...7 - 14 Figure 7.8 - Level2 Tab ...7 - 15 Figure 7.9 - SCCP Tab ...7 - 16 Figure 7.10 - MAP Op Codes Parameter Window...7 - 17 Figure 7.11 - MTP Tab ...7 - 18 Figure 7.12 - SNM Message Types to Block/Pass ...7 - 19 Figure 7.13 - CICs Tab ...7 - 20 Figure 7.14 - Miscellaneous Preferences ...7 - 21 Figure 7.15 - Columns Preferences Window...7 - 23 Figure 7.16 - Capture Remote File Aging ...7 - 24 Figure 7.17 - Miscellaneous Preferences ...7 - 25 Figure 7.18 - Columns Preferences Window...7 - 26 Figure 7.19 - Message—ReMON Expanded View ...7 - 27 Figure 7.20 - Level 2 Search Parameter Tab ...7 - 28 Figure 7.21 - MTP Search Parameters Tab ...7 - 29 Figure 7.22 - Level 2 View Parameter Tab ...7 - 30 Figure 7.23 - MTP View Parameter Tab...7 - 31 Figure 7.24 - Tag Messages...7 - 32

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List of Figures

Figure 7.28 - Zap and Unzap Messages... 7 - 33 Figure 7.29 - Level 2 Filter Preferences Tab ... 7 - 34 Figure 7.30 - MTP Filter Preferences Window ... 7 - 35 Figure 7.31 - Filter Button ... 7 - 36 Figure 7.32 - Start Button... 7 - 36 Figure 7.33 - Call Trace Types ... 7 - 38 Figure 7.34 - Call Trace Configuration Window ... 7 - 39 Figure 7.35 - Applications Configure Window ... 7 - 41 Figure 7.36 - Real-Time Call Trace Window ... 7 - 42 Figure 7.37 - Call Trace Fields Window ... 7 - 44 Figure 7.38 - View/Search Configuration Window ... 7 - 46 Figure 7.39 - User Call Trace Application Configuration Window ... 7 - 47 Figure 7.40 - Expanded Call Trace Window ... 7 - 49 Figure 7.41 - Expanded Call Trace Record ... 7 - 50 Figure 7.42 - Call Trace Types Window... 7 - 51 Figure 7.43 - Call Trace Configuration Window ... 7 - 52 Figure 7.44 - Pointcode Definition List ... 7 - 53 Figure 7.45 - Call Trace Window ... 7 - 54 Figure 7.46 - Compressed Signal Unit Window ... 7 - 55 Figure 7.47 - Expanded Message Window ... 7 - 56 Figure 7.48 - sudsMain Window ... 7 - 58 Figure 7.49 - SUDS and Failed Call Recall Types Window ... 7 - 60 Figure 7.50 - Recall Configuration Window ... 7 - 61 Figure 7.51 - SUDS Application Configuration Window ... 7 - 63 Figure 7.52 - Failed Calls Recall ... 7 - 64 Figure 7.53 - SUDS/Failed Calls Recall Fields Window... 7 - 67 Figure 7.54 - View/Search Configuration Window ... 7 - 69 Figure 7.55 - SUDS/Failed Calls Recall Application Configuration Window ... 7 - 71 Figure 7.56 - Expanded SUDS/Failed Calls Record Window ... 7 - 72 Figure 7.57 - Expanded Message Window ... 7 - 73 Figure 7.58 - Recall Types Window ... 7 - 74 Figure 7.59 - Recall Configuration Window ... 7 - 75 Figure 7.60 - Pointcode Definition List ... 7 - 76 Figure 7.61 - SUDS Recall Configuration Window... 7 - 77 Figure 7.62 - Recall Window - Displaying Calls ... 7 - 78 Figure 7.63 - SUDS/Failed Calls Recall Signal Unit Window... 7 - 79 Figure 7.64 - Expanded SUDS/Failed Call Recall Message Window ... 7 - 80 Figure 7.65 - Recall Fields Window ... 7 - 81 Figure 7.66 - Mass Call Configurations Window ... 7 - 83 Figure 7.67 - Mass Call Configuration Window... 7 - 84 Figure 7.68 - Mass Call Prefix Window ... 7 - 85 Figure 7.69 - Mass Call Status Window ... 7 - 86 Figure 7.70 - Mass Call Configurations Window ... 7 - 87 Figure 7.71 - Mass Call Status Window ... 7 - 88

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List of Tables

Table 2.1 - Available Application Packages ... 2 - 10 Table 3.1 - Cursors ... 3 - 12 Table 5.1 - Link Alarm Color Example... 5 - 46 Table 5.2 - Operator Definitions for Sample Alarm Log ... 5 - 52 Table 5.3 - Editors Menu ... 5 - 66 Table 5.4 - Alarms Menu ... 5 - 67 Table 5.5 - Action Menu ... 5 - 68 Table 6.1- Data Mode Calculations ... 6 - 7 Table 6.2 - Statistics Menu ... 6 - 56 Table 7.1 - SU Color Schemes ... 7 - 22 Table 7.2 - Call Records Default Colors... 7 - 48 Table 7.3 - Surveillance Menu... 7 - 90

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Introduction to the GeoProbe

User Course

This chapter provides an overview of the GeoProbe User Course.

Objectives

Provide an overview of the GeoProbe User Course

Provide an overview of the functions performed by GeoProbe Users

Provide an overview of the GeoProbe User Course Training Manual

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Introduction to the GeoProbe User Course

The GeoProbe User Course

The GeoProbe User Course is designed to teach students how to use the GeoProbe for Network Performance Monitoring and Surveillance. Students are familiarized with the SpIstation user interface, and how to work with applications and tools that can be used for determining network status, viewing network performance information, and for identifying possible network faults.

Prerequisites

The following Prerequisites apply to this course: A working knowledge of Telecommunications A working knowledge of the SS7 protocol Familiarity with Window-driven systems

The GeoProbe User Course is a prerequisite for all other GeoProbe courses.

This course is recommended for Operations Personnel who are responsible for monitoring networks, and for personnel who are required to troubleshoot and isolate network faults.

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1 GeoProbe User Functions

Most Network Performance Monitoring and Surveillance tasks are accomplished from the Network Status Mode.

Applications are generally accessed from a SpImain icon, but certain options may also be available in the Network Status Mode.

Topics

Following is a list of the chapters and tasks taught in this course. These are tasks that might commonly be performed by GeoProbe users.

Chapter 2: Introduction to the GeoProbe

The GeoProbe System GeoProbe Elements • SpIprobe • SpIserver • SpIstation • Transport Network GeoProbe Applications

• Network Performance Monitoring Applications • Network Surveillance Applications

• Data Collection and Forwarding Applications • Development Tools

Chapter 3: Starting the SpIstation

SpIstation Hardware

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• Working in the SpIstation Interface • SpIstation Help

Chapter 4: GeoProbe Database Overview

System Administration Mode • User Accounts

Network Configuration Mode • Pre-configured Network Maps

Chapter 5: Network Status and Performance Monitoring

Network Status Mode

• Map Selection Window • Open Map Window

• Network Status Map Views Network State Display

• Link Status Display • Route Status Display • Subsystem Status Display Alarm Display

• Network Status Map Alarm Display • Bull’s-eye Alarm Display

Chapter 6: Network Performance Statistics and Reports

Real-time Statistics

Behavioral Statistics Status Historical Reports Generation

Chapter 7: Network Surveillance Applications

ReMON (Remote Monitoring) Real Time User Call Trace

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SUDS/Failed Calls Recall Mass Call Status

Configuration of the GeoProbe Database and critical applications are discussed in the GeoProbe Administrator Course.

UNIX-related configuration functions are discussed in the GeoProbe Manager Course.

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1 The GeoProbe User Course Training Manual

This manual explains the features and functions required to perform network monitoring and surveillance tasks. The training manual is based on Inet’s GeoProbe training network, a fictitious network named Tejas.

The Texas theme is used throughout the documentation for student exercises (called labs). The Texas state map is used as the geographical background for the Tejas network, and the Dallas-Fort Worth map is used for the background in detailed maps. SS7 nodes and GeoProbe elements are located in various cities around Texas.

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1 Student Labs

Each chapter includes hands-on labs. Since all students are concurrently writing to the same GeoProbe database, it is necessary to use different names when performing configuration. Each workstation is assigned a unique number. Wherever a # is included as part of a task or lab, it indicates the workstation number should be used in place of the #. This appears in labs as <#>, such as <#alarm>. If this was for workstation 2, the actual name would be <2alarm>, replacing the # with a 2. It is critical to use this number to avoid conflicts in recalling data or writing to the database. In a real-time environment, multiple people would not be configuring the same portions of the database at the same time.

For training at a customer location, certain labs may be skipped, as they could have an adverse effect on the live GeoProbe database.

This manual is intended for training purposes only. Your GeoProbe system comes with a SpIstation User Guide and a

SpIstation Application Guide that contains detailed information

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Introduction to the GeoProbe

This chapter provides an overview of the GeoProbe System, the hardware and software elements that make up the GeoProbe System, and available GeoProbe

Applications.

Objectives

Provide an overview of the GeoProbe System

Describe the elements that make up the GeoProbe System

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Introduction to the GeoProbe

The GeoProbe System

The GeoProbe System is a UNIX-based surveillance, network configuration, and system administration tool for monitoring SS7 networks. The GeoProbe monitors every call in an SS7 network and gathers network data. This platform is ideal for customized billing schemes, fraud management, generation of call detail records, marketing, and other high-level management

applications.

The GeoProbe monitors SS7 performance via SpIprobes. These monitoring platforms collect data from nodes and linksets and deliver this information to the SpIstation where the user can display and evaluate it with intuitive point-and-click commands and menu options. Problems in the network trigger alarms that are displayed through flashing and color change, based on the severity of the alarm. A few clicks of the mouse display details about the alarm, and a few more clicks provide access to network data. This interface allows network-wide surveillance and troubleshooting from a central facility.

The monitoring and surveillance functions of the GeoProbe System are available at the SpIstation through an easy-to-use graphical user interface (GUI). The GUI can be based on geographical maps of the SS7 network. Users click on icons representing network elements to configure the system or retrieve information.

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In Figure 2.1, icons represent SCPs, SSPs, STPs, linksets, and SpIprobes on a map of the network. Users can view network maps at any defined level of detail (national, regional, local, etc.)

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2 Elements of the GeoProbe System

The GeoProbe network elements can include SpIprobes,

SpIservers, SpIstations, and the Transport Network. Figure 2.2 provides a view of the relationship between the GeoProbe elements within an SS7 network.

Figure 2.2 - GeoProbe Elements within an SS7 Network

SpIprobe SpIprobe Redundant SpIserver SpIserver SpIprobe SpIprobe SpIstation n SpIstation n+1 SpIstation n+2 SSP SSP SCP STP STP STP STP Transport Network

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SpIprobe

The SpIprobe is a UNIX-based SS7 data acquisition and

processing platform. It is contained within one or more shelves in an equipment rack, and includes printed wiring assemblies and storage devices. Figure 2.3 shows a photo of a SpIprobe

equipment shelf holding the SpIprobe Printed Wiring Assemblies (PWAs).

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The SpIprobe can process data for a maximum of 256 links @ 1 Erlang per link, or can be deployed with additional SpIprobes “daisy-chained” together to support a maximum of 1024 links @ reduced Erlangs per link. Because of its ability to process a large number of links, SpIprobes are usually deployed at STP sites and can process data for links connected to the STP.

Figure 2.4 shows SpIprobes monitoring links at STP sites.

Figure 2.4 - SpIprobe Monitored Links at an STP

The SpIprobe includes processing for various GeoProbe applications, such as ReMon, Mass Call, and Billing. The SpIprobes perform most of the SS7 data collection and processing for the GeoProbe system.

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SpIserver

The SpIserver provides centralized storage and management of the entire GeoProbe system. The SpIserver requests and stores network data collected by the SpIprobes in the form of statistics, alarms, and reports.

This data is distributed to appropriate users at SpIstations or to external systems. The GeoProbe configuration database is stored at the SpIserver. The SpIserver also allocates resources to users for various applications, such as ReMon or User Call Trace. Only one SpIserver is required for the entire GeoProbe network, but systems can have multiple and/or redundant SpIservers.

Figure 2.5 shows a typical SpIserver (the Sun SPARCserver

1000).

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SpIstation

The SpIstation provides the user interface for the GeoProbe system. Configuration and display of GeoProbe maps, alarms, statistics, user accounts, reports, and other applications are accomplished at the SpIstation using its features and functions.

Figure 2.6 shows a typical SpIstation with a monitored SS7

network displayed.

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Transport Network

The Transport Network connects the SpIprobes, SpIserver, SpIstations, and external systems via TCP/IP over X.25 or Ethernet. The SNMP (Simple Network Management Protocol) is used for communications between the SpIprobes and the

SpIserver.

Getting Monitored Data to the SpIstation

All GeoProbe configuration is done at the SpIstation. The System Administrator defines the network data the monitoring

equipment is to collect. This is done by configuring the GeoProbe network maps, and by defining alarms, statistics, and other application requirements from the SpIstation. This information is then downloaded to the SpIprobes. SpIprobes collect network data as required. This data is then sent to the SpIserver. Based on alarm profiles, user profiles, and other configuration

information, the SpIserver stores the data or distributes it to the SpIstations in the form of alarms and statistics as shown in

Figure 2.7. Transport Network SpIstation SpIProbe SpIserver Monitoring Equipment and downloads information to Monitoring

Equipment

Monitoring Equipment collects data SpIstation defines requirements

Monitoring Equipment sends data to SpIserver

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3 4

SpIserver collects data and distributes back to SpIstation

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2 GeoProbe Applications

Specific application packages provide GeoProbe data collection and analysis. These packages are modular, with different

combinations of applications available to suit different needs. New packages can be added as needs change. The GeoProbe integrates these modular application packages to perform data collection, monitoring, surveillance, fault detection, and other functions. The Core SS7 Performance Monitoring is the foundation for all other applications and is included in all GeoProbe systems. Table 2.1 includes a list of applications and protocols supported by the system. A description of each

application package follows this table.

Table 2.1 - Available Application Packages

Application

Performance Monitoring

Core SS7 Performance Monitoring MTP Surveillance and Performance Monitoring

SCCP Performance Monitoring ISUP/TUP Performance Monitoring

UK National User Part (NUP) Performance Monitoring

TCAP Performance Monitoring INAP Performance Monitoring GSM MAP Performance Monitoring IS-41C Performance Monitoring ANSI 800 Performance Monitoring LIDB Performance Monitoring AIN (Advanced Intelligent Network) Performance Monitoring

Country code

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Network Surveillance

ReMon (Remote Monitoring) User Call Trace

Mass Call On-Set Detection

Signal Unit Disk Storage (SUDSTORE) Store and Recall Failed Calls

Billing and Fraud Management

Usage Measurement MSU Forwarding

Call Detail Record (CDR) Generation Fraud Management

Development Tools

OpenSeven Application Programming Interface - Extension

OpenSeven Application Programming Interface - Interpreter

Protocols

MTP (ANSI, ITU) SCCP (ANSI, ITU) TCAP (ANSI, ITU) ISUP (ANSI, ITU) TUP (ITU) INAP (ITU) IS41 (ANSI) GSM MAP (ITU) GSM A-Interface PCS Map LNP CCSB

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2 Performance Monitoring Applications

The GeoProbe collects network statistics and performance data using the Performance Monitoring Applications. These Packages are described in the following section.

Core SS7 Performance Monitoring Application

The Core SS7 Performance Monitoring Application provides the GeoProbe’s core SS7 link monitoring functions. All other GeoProbe applications are built on this foundation, which includes:

SS7 link monitoring SS7 link level alarms SS7 level 2 statistics

Signal unit filtering and decoding SS7 network configuration

Alarm accumulation and distribution Graphical network status display

MTP Performance Monitoring Package

The MTP Performance Monitoring Package provides MTP layer alarms, MTP layer statistics, and MTP Performance data for network performance analysis and network planning. It includes: Route and linkset level alarms

National Variants

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User part/MSU type distribution statistics Point code distribution statistics

SS7 network performance learning STP transit delay statistics

Congestion onset prediction

SS7 protocol checking (message sequencing) Network isolation alarms

Real-time SNM message analysis for all links in the network

Real-time SS7 load distribution analysis for all links

SCCP Performance Monitoring Application

The SCCP Performance Monitoring Application provides SCCP layer alarms and statistics on both connectionless and

connection-oriented SCCP messages, including routing and Global Title Translation. Typical statistics are:

SSN availability

Called/calling party address distribution

SCCP connection-oriented control (connection request, connection confirm, etc.)

SCCP connection-oriented data (Data 1 messages)

ISUP/TUP/NUP Performance Monitoring Applications

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TUP/NUP layer statistics and alarms are available for each application.

TCAP Performance Monitoring Application

The TCAP Performance Monitoring application provides monitoring of TCAP transactions traversing the network. This application monitors all MSUs on the links and keeps appropriate peg counts and statistics. TCAP statistics can be used for

performance monitoring of such applications as 800, CLASS, LIDB, AIN, IS41, and other services based on the TCAP protocol stack.

Specific Applications

Performance monitoring applications are available for specific types of applications. Following is a list of applications that can include unique statistics, alarms, reports, and tracing capabilities, depending on the application type:

INAP 800 IS-41 LIDB AIN

Country Code Statistics GSM Maps GSM A-Interface PCS Map CLASS CCSB LNP

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2 Network Surveillance Applications

A number of applications are available within the GeoProbe system for troubleshooting and diagnosing problems. These applications are described in the following section.

Remote Monitoring (ReMon) Application

The Remote Monitoring (ReMon) Application is a network-wide protocol analysis tool that allows users to capture signal unit traffic (filters) from any combination of links, linksets, or monitored nodes in the SS7 network. Users can then view the data in mnemonic or plain-English text mode at the SpIstation. The ReMon Application includes tools for post-capture analysis of data, including:

Save/Recall of captured signal unit data Search, View, Filter SUs

User Call Trace Application

The User Call Trace Application uses the Call/Transaction Tracking Engine. The User Call Trace Package’s intelligent filtering allows the GeoProbe system to capture only the data associated with any given call or transaction. The filter is based on a phone number or a specific Point Code.

Mass Call Onset Detection Application

The Mass Call Onset Detection Application detects a high number of calls suddenly delivered to the same phone number. The alarms generated are based on number of calls to a particular

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SUDStore Application

The SUDStore (Signal Unit Data Storage) Application allows continuous capture of SS7 link SU data in independent, scrolling hard disk buffers at the SpIprobe. This stored data can provide vital troubleshooting information.

Failed Call/Transaction

The Failed Call/Transaction application is similar to SUDStore, but only Signal Units from Failed Calls or Transactions are stored on disk at the SpIprobe. The conditions for defining a call or transaction as failed are based on user-specified parameters.

Data Collection and Forwarding

Applications

The GeoProbe system provides several applications to track SS7 usage, generate billing aggregations, and report network fraud.

Usage Measurement Application

The SS7 Usage Measurement Application tracks SS7 usage measurements and can generate billing aggregations. Billing aggregation may be performed in accordance with relevant specifications, such as Bellcore’s TA-NWT-001087, or may be user-defined to create custom billing schemes with any SS7 parameter combination as aggregation grouping keys. The aggregated data is output through a port to a user-selected accounting center, where further processing and invoicing functions are performed.

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MSU Forwarding Application

The MSU Forwarding Application allows a user to forward raw signal unit data (MSUs) from the SpIprobe to an external system for further processing, analysis, or distribution. The data is forwarded using TCP/IP.

Call Detail Record (CDR) Application

The Call Detail Record Generation Application extracts key parameters from call setup messages, formats them into records, and routes them to a back-end system for aggregation and processing for other applications such as billing or fraud management.

CDRs generated specifically for fraud purposes are transmitted to a customer or third party fraud application. This application is based on the CDR generation capabilities of the GeoProbe system. Fraud records are generated upon call termination.

Development Tools

The OpenSeven Application Programming Interface allows users to develop custom software on the GeoProbe system.

OpenSeven API-Extension

This program allows software to be written on a UNIX workstation and provides access to the various GeoProbe applications.

OpenSeven API-Interpreter

This program allows users to define SS7 protocol messages with proprietary message types and parameters down to the formats and codes of specific field. In addition, it allows the building of

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Protocols

The GeoProbe system supports the following protocols: MTP (ANSI, ITU)

SCCP (ANSI, ITU) TCAP (ANSI, ITU) ISUP (ANSI, ITU) TUP (ITU)

INAP (ITU) IS41 (ANSI) GSM MAP (ITU) National Variants

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2 Chapter 2 Review: Introduction to the GeoProbe

Answer the questions below for a review of Chapter 2, Introduction to the GeoProbe.

Fill in the blank(s) with the appropriate term: • SpIserver

• SpIprobe • SpIstation

• Transport Network

1. This element is where historical data and the configuration database are stored:_________________________________

2. This element is where alarms, statistics, and data are collected:

_________________________________________________

3. This element is the user interface for configuration of the GeoProbe:________________________________________

4. This is used for communications between network elements: _________________________________________________

5. Data is collected by the ____________________, sent to the ____________________ via the ____________________, and reported to the user at the ____________________.

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Starting the SpIstation

This chapter explains the SpIstation hardware, the operating environment, and the SpIstation user interface. It also explains the use of the mouse, menus and icons

within the CDE and the SpIstation user interfaces.

Objectives

Describe the SpIstation hardware and operating environment

Demonstrate starting the workstation, logging in to the CDE, and logging into the SpIstation software

Describe the features of the CDE and the SpIstation user interfaces, and the use of the mouse, menus and icons

Explain how to access the SUN Answerbook and the SpIstation on-line help

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Starting the SpIstation

List of Labs

Lab 3.1 Starting the Workstation... 3-7 Lab 3.2 Working in the Common Desktop

Environment ... 3-17 Lab 3.3 Starting the SpIstation Software... 3-23 Lab 3.4 SpIstation Icons... 3-33 Lab 3.5 SpIstation Menus ... 3-36 Lab 3.6 SpIstation Buttons ... 3-40 Lab 3.7 SpIstation Drag and Drop... 3-42 Lab 3.8 SpIstation Text Fields... 3-45 Lab 3.9 Using SpIstation Help... 3-52

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3 Introducing the SpIstation

The SpIstation, as shown in Figure 3.1, provides the user interface for the GeoProbe system. All functions of the system are accessed through the SpIstation: map configuration, alarm configuration, alarms, statistics, reports, and status.

Figure 3.1 - GeoProbe SpIstation

The SpIstation consists of a hardware platform, generally a SunSPARCstation system, running the Solaris operating environment or an equivalent UNIX-based system. This document assumes the use of the standard Sun hardware. The SpIstation software is the user interface to the GeoProbe system. Surveillance, configuration and control of the GeoProbe are accomplished within the SpIstation user interface.

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3 SpIstation Hardware

The workstation hardware consists of a system unit, a monitor, a keyboard, and a mouse, as shown in Figure 3.2.

Figure 3.2 - Sun Workstation

System Unit

The system unit is the actual computer. The power switch is usually located on the back of the unit on the left or right hand side. Normally, the workstation system unit is not turned off when work is completed.

Monitor Monitor controls Monitor switch System unit Floppy drive Mouse Keyboard On/Off

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3 Monitor

The monitor provides a visual display. Controls for the power, brightness, contrast, and other adjustments are usually located on the front of the monitor. It is a good idea to turn off the monitor when not in use to conserve electricity.

Keyboard and Mouse

The keyboard and mouse are used for manipulating windows, entering commands, and accessing options.

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3 SpIstation Operating Environment

The SpIstation software runs on the Solaris® operating

environment which provides two choices for a Graphical User Interface (GUI). One is the OpenWindows™ desktop

(OpenWindows), and the other is the Common Desktop Environment™ (CDE). OpenWindows and CDE provide a graphical work environment to the user in the form of windows. The SpIstation GUI is displayed within the OpenWindows or CDE environment.

Note: The SpIstation

software will work the same regardless of wheth-er the OpenWindows or the CDE environment is used.

OpenWindows Note: The remainder of this manual assumes that CDE is being used. If you prefer to use the OpenWindows environment, you may follow the next lab, but select the OpenWindows Desktop from the options menu as defined in Step 2 of the lab. If the system administrator has configured the workstation to simply display a command line login prompt instead of the CDE login screen, log in using an assigned user ID and password. The OpenWindows Desktop will display. In the OpenWindows environment, most of the functions are similar to CDE.

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3 Lab 3.1

Starting the Workstation

To start the SpIstation you must turn the workstation on. The power switch for the SpIstation is on the back of the system unit. 1. Turn the workstation and monitor on.

The Common Desktop Environment (CDE) login window will display, as shown in Figure 3.3.

Figure 3.3 - CDE Login Window

Note: Using a

pass-word keeps your network secure from trespassing and fraud. Memorize your password; don’t write it down or share it with any-one.

There are four buttons located on the CDE login screen. Select the Help button by clicking it once with the left mouse button. This will display the help box explaining the CDE login window, as shown in Figure 3.4.

CDE

Common

Desktop

Environment

Please enter your user name

Start Over

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Figure 3.4 - CDE Login Help Window

After reading the Help, click OK at the bottom of the Help window. This closes the window.

Note: Your instructor

will tell you the number of your workstation.

2. Select the Options button with the left mouse button, and hold the mouse button down while moving to Session in the Options menu. Continue pressing the left mouse button, and move the cursor to the arrow at the right of the Session option. Another menu will appear. While still holding the left mouse down, select the Common Desktop Environment (CDE) option, then release the left mouse button. The menu will disappear and the login window will return. By selecting the

CDE Option, the system will display the Common Desktop

Environment window, as shown in Figure 3.5, after logging in to the system.

i

Login Help:

Use the login screen to identify yourself to the computer. To log in:

1) Type your user name and press <Enter> or click [OK].

(if you have not created a user, enter “root” as the user name). 2) Type your password and press <Enter> or click [OK].

[Start Over]

Erases your entries so you can re-enter your user name and try again.

[Options]

Allows you to change session options.

With the mouse pointer over the [Options] button, press and hold mouse button 1. Drag the pointer through the choices. Releasing the mouse button with the pointer on an item will select that item.

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3. Move the mouse pointer to the log in box, and press the left mouse button once to select it. The system administrator usually assigns each user a user ID and a password. In this lab, your instructor will provide the user ID and password to enter in this field.

4. Enter your assigned user ID and password, then press Enter. The CDE desktop will display.

Figure 3.5 - CDE Desktop

Window Title Bar Minimized Window Console Window Toolbar Workspace Open Terminal Window Active Window Scroll Bar Workspace Menu Workspace Menu Programs SpIstation Refresh

Minimize/Restore Front Panel Restart Workspace Manager Log out... Window Menu CDE Help Maximize Button Minimize Button

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3 The CDE Workspace

The CDE window background is called the workspace or desktop. At the bottom of the CDE background is the CDE toolbar, which is used for accessing various Solaris features such as the File Manager, clock, and desktop configuration.

Additional options can be accessed from the workspace menu. All user commands and actions are accomplished using the keyboard and mouse.

The Console window displays information and errors detected by the workstation software. It is beneficial to leave this window open, as it can provide useful feedback if a command or action doesn’t work properly. Open terminal windows are for entering user commands and actions.

At the top of each open window is a title bar. Since multiple windows can be open simultaneously, the title bar of the selected, “active” window typically changes colors to indicate its status. Below the title bar, window pull-down menu names are

displayed. The open area of each window is for displaying or entering information. Windows can also contain scrollbars. Scrollbars indicate additional information is available but has scrolled past the window display area. All windows can be minimized, resized and moved by using window menus or window control buttons.

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3 Mouse and Keyboard

The workstation mouse can be used to perform most functions within the CDE environment. The mouse has three buttons, as indicated in Figure 3.6. This is standard mouse configuration; however, the buttons can be configured differently if desired. This document assumes standard mouse configuration.

Figure 3.6 - Workstation Mouse Buttons

Mouse actions are accomplished by moving it so that the

corresponding screen indicator points to an object or menu. One of the mouse keys must then be clicked or double-clicked to perform specific actions. In general, the Select button is used for choosing objects and menu options, the Adjust button is used for moving or “dragging” items from one place to another, and the Menu button is used for accessing the Workspace Menu and other types of menus related to specific objects.

MENU ADJUST

SELECT Selects objects and items.

Displays an Action menu for the current window or object. Enables Drag and Drop.

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The mouse cursor may appear differently depending on the actions being performed, as indicated in Table 3.1.

Keyboard

In addition to the standard alphanumeric character keys, the keyboard contains special function keys. These keys provide shortcuts for commands that can otherwise be entered using the mouse.

Table 3.1 - Cursors

Pointer Functions

Appears when selecting menu options and moving around CDE

Appears in certain windows, such as on-line manuals and help

Appears in text boxes. It flashes when the text box is selected, indicating text can be entered. The mouse pointer must be in the text box to enter text. Appears when resizing windows.

The mouse must be in a window to enter commands or text within the window. The cursor can appear as a box, triangle, or bar, and will appear darker when the mouse is in the selected window.

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Workspace Menu

The Workspace Menu is accessed using the adjust key when the pointer is in the desktop, as shown in Figure 3.7.

Figure 3.7 - Workspace Menu

The CDE background, the part of the screen that displays the windows, is called the workspace. The workspace can be

configured different ways to meet the needs of different users. If the right mouse button is clicked while the pointer is anywhere on the workspace (not in a window), the Workspace Menu appears. This menu lists frequently used programs. Programs from the menu can be selected instead of entering a command to start. Your System Administrator will set up your workspace so you can access the SpIstation from the Workspace Menu.

Windows

All functions of the software are controlled in the windows. Information can be entered in fields within windows with the keyboard or mouse. Multiple windows can be open on the desktop, with different functions occurring in each of them. Windows can overlap or cover other windows. The window in front or on top of other windows is the active window. Only in active windows can objects be manipulated or information entered.

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Window Pull-down Menus

Below the title bar are the names of the window pull-down menus. The Window pull-down menu is for opening and closing new terminal windows, the Edit pull-down menu is for copying and pasting window text, and the Options pull-down menu provides options for changing window characteristics, such as the size and font. The Help pull-down menu accesses online help for working within a terminal window.

Moving Windows on the Screen

All windows have a Header Bar at the top and are surrounded by a frame. Windows can be moved by clicking on the window Header Bar and “dragging” the window to another location on the desktop. Windows can be brought to the front of other windows or placed behind other windows by using the Front or Back keys on the keyboard.

The Window Menu

Commands for controlling windows are shown in the Window Menu. To open the Window Menu, move the pointer to the small rectangular button in the upper left hand corner of the window and click the left mouse button.

Minimizing Windows

Minimize windows to organize cluttered screens. To minimize a window, choose Minimize from the Window Menu.

Resizing Windows

To change the size of a window, move the pointer to one of the window’s four resize corners. Drag the corner out or in to enlarge or reduce the window’s size. To expand a window to its full size, choose Maximize from the Window Menu. Selecting Restore from the Window Menu returns the window to its original size.

Restore Alt+F5 Move Alt+F5 Size Alt+F8 Minimize Alt+F9 Maximize Alt+F10 Lower Alt+F3 Occupy Workspace... Occupy All Workspaces Unoccupy Workspace Close Alt+F4 Toggle Menu Bar

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Scroll Bars

If a window’s contents cannot be completely displayed in the window, scroll bars appear. Drag the vertical or horizontal scroll bar to display additional information in the window.

Fields

A field is a labeled rectangle in a window where information is entered to perform the functions controlled by that window. To enter text in a field, move the pointer to the field and click the left mouse button. The “I-beam” text cursor appears so that changes or additions can be made.

Solaris and Desktop Online Help

There are several options available online for obtaining

additional information about Solaris or CDE. These options can be accessed from the Desktop Help Menu. The Help Menu is accessed by clicking on the small triangle above the Help Manager icon on the toolbar at the bottom of the CDE desktop, as shown in Figure 3.8.

Figure 3.8 - CDE Desktop Toolbar

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Click on the small triangle above the Help Manager icon, and a menu displays allowing the selection of various help options:

Help Manager

Desktop Introduction Front Panel Help On Item Help AnswerBook

Help Manager, Desktop Introduction, Front Panel Help, and On Item Help all provide information on working with CDE and

the CDE desktop. The AnswerBook option provides online documentation for the Solaris Software.

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3 SpIstation GeoProbe User Interface

The SpIstation software is the user interface to the GeoProbe system, from which the SS7 network can be configured. Reports, Statistics, Alarms, and other network monitoring applications can be viewed from the SpIstation GUI.

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3 Lab 3.2

Starting the SpIstation Software

This lab focuses on the procedures for starting the SpIstation software.

1. With the pointer positioned in the workspace, click the right (MENU) mouse button. The Workspace Menu appears. A list of available programs is included.

2. From the Workspace Menu select SpIstation. A warning window may appear as shown in Figure 3.9. The GeoProbe Manager can configure each SpIstation to display a

customized warning when the SpIstation software is accessed.

Note: The procedure

for creating and generat-ing a SpIstation Login Warning is discussed in the GeoProbe Manager course.

.

Figure 3.9 - Login Warning Window

3. If the Warning Window displays, click Accept to close the window. The SpIstation Login Window opens, as shown in

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Figure 3.10 - SpIstation Login Window

The Login Window contains a User field and Password field. Your System Administrator assigns your user ID and

password for your company’s SpIstation.

4. Move the pointer until it is in the User field. At the cursor, enter <train#> in the field, and press the Return key. The cursor moves to the password field. Enter <train#>, and press the Return key. The SpIstation Main Menu appears.

The main SpIstation window should be visible on your workspace, as shown in Figure 3.11.

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3 SpImain Window

After logging in to the SpIstation, a window will appear displaying different icons for accessing SpIstation functions. This window is referred to as the SpImain and is shown in

Figure 3.12.

Figure 3.12 - SpImain Window

The top of the SpImain Window displays the SpImain Version and the User ID for the current SpImain session. Below the title bar are the names of the SpImain File and Options Menus. The File Menu is for logging out of the SpIstation. The Options Menu includes settings for displaying an information window

describing each icon. Whenever the mouse is pointing at a SpImain icon, the information window can be set to always display, delay display, or never display icon descriptions. The SpImain icons are used for accessing the various SpIstation modes, applications and functions. The icons displayed are based on the user and the applications installed. Therefore, some icons may not appear in the SpImain Window.

SpImain Icons

Version

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SpImain Mode Icons

There are three modes in the GeoProbe SpIstation interface: Network Configuration mode

Network Status mode

System Administration mode

These modes must be accessed from the SpImain icons.

Network Configuration

Network maps, protocols, views, pointcodes, and network elements are defined in the Network Configuration Mode.

Network Status

Alarm displays, statistics, maps, and other monitoring and status functions are accessed in the Network Status Mode.

System Administration

User accounts, alarm profiles, groups, and permissions are configured in the System Administration Mode.

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SpImain Function Icons

Various functions must be configured within one of the

GeoProbe Modes. However, some of the more commonly used functions can also be accessed directly from an icon in the SpImain Window.

License Manager

The License Manager displays a list of all users, their

workstations and the SpIstation applications they are running. The License Manager also restricts the number of simultaneous users to the number of licenses. The License Manager can also be accessed from the System Administration Mode.

Color Palette Configuration

The Color Palette is used for defining the colors that will be available for configuration of alarms, nodes and linksets. Color Palette configuration can only be accessed from the SpImain icon.

Real-time Statistics

Statistics graphs and configurations can be accessed from this icon, or from the Network Status Mode.

Historical Statistics

The Historical Statistics are used for defining statistics to be collected for the Historical Statistics Reports. Configuration of Historical Statistics can also be accomplished in the Network Status Mode.

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Statistical Events

Statistical events are customized alarms based on user-defined parameters involving counts and time periods. Configuration can also be accomplished in the Network Status Mode.

Behavior Statistics

Behavior Statistics provide a sorted representation of up to 32 network objects relating to a given statistical counter. Depending on the nature of the counter, this could represent the worst offending or best performing elements.

SQA Configuration

SQA Configuration provides access to the SQA profile list window. SQA profiles are added, modified, and deleted from this window.

Point Code Editor

Pointcodes for the network maps can be added, modified, or deleted using the Point Code Editor icon, but can also be configured in the Network Configuration and Network Status Modes.

Filter Editor

Filters must be defined for certain applications, such as MSU Forwarding and Usage Measurement. Filters can also be configured from the Network Status Mode.

Network State Display

The Network State Display icon can be used for accessing linkset, route, and subsystem availability information. Linkset, route, and subsystem availability can also be accessed

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SpImain Application Icons

Certain application packages are only accessible from the SpImain Icons. These packages are listed below.

Mass Call

The Mass Call application allows the monitoring of specific prefixes or phone numbers for a high volume of calls. Users can display Mass Call profiles and monitor Mass Calling events.

Bull’s-eye

The Bull’s-eye alarm window displays when the Bull’s-eye icon is selected.

Historical Statistical Reports

This icon launches the third-party reports package,

BusinessObjects™, in the User Mode. Available report data is based on the defined Historical Statistics.

Historical Statistical Reports Manager

This icon must be used to launch BusinessObjects™ application in the Manager Mode. This mode is used for configuration of BusinessObjects™ user accounts, queries, and reports.

MSU Forwarding

The MSU Forwarding application forwards filtered MSUs to a back-end system.

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Usage Measurement

The Usage Measurement application forwards filtered data to a back-end system.

Some SpIstation application packages can be accessed and configured from the SpImain Window icons or from the Network Status Mode.

Remote Monitoring (ReMon)

The Remote Monitoring application allows remote access to actual SpIprobe-monitored SS7 data. ReMon is used for

configuring, establishing, and saving ReMon configurations and sessions.

Remote Monitoring (Recall Signal Unit Data)

Saved data from ReMon sessions can be recalled.

Remote Monitoring (Recall By Link Config)

Saved ReMon configurations can be recalled.

Real-Time User Call Trace

The Real-Time User Call Trace application allows remote access to the SpIprobe-monitored data for the purpose of tracing specific calls or transactions. Real-Time User Call Trace is used for configuring, establishing, and saving Real-Time User Call Trace sessions.

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User Call Trace Recall

Saved Real-Time User Call Trace sessions can be recalled.

SUDS/Failed Calls Configuration and Status

Use the SUDS/Failed Calls Configuration and Status application to access the SUDStore and Failed Calls Profiles Window. Profiles are based on signalling groups and pointcodes.

SUDS Recall

The SUDS Recall application accesses stored signal unit data based on a time period, pointcode, calling party number and called party number.

Failed Calls Recall

The Failed Calls application stores all failed calls/transactions and associated SS7 messages to local disk. The retrieved calls are then displayed using the Failed Calls Recall Interface.

CDR Configuration and Status

The CDR application filters calls and sends call detail records (CDRs) to an external system.

SpImain Utilities Icon

The Utilities Icon brings up a toolbar with SUN Utilities, the Pic File Editor and the SpIstation Syslog Monitor.

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3 Working in the SpIstation Interface

CDE Window manipulation options are available in the SpIstation User Interface. However, the SpIstation Windows include additional menus, icons, buttons and window options specific to the SpIstation software.

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3 Lab 3.3

SpIstation Icons

The purpose of this lab is to learn how to work with the SpIstation User Interface. While we will be using some of the SpIstation modes and functions to explain certain features, the modes themselves will be explained later in the course.

You should have the SpImain Window open on your desktop before beginning this lab.

1. From the SpImain Window, click on the Network Status icon with your left mouse button to launch the SpIstation’s monitoring application.

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Figure 3.13 - Network Status Window

In the Network Status Window, choose the map you want to monitor by selecting a map icon.

Note: Horizontal scroll

bars work the same as vertical scroll bars, but you drag the box left and right instead of up and down.

This window shows either a vertical series of icons or a map name list for different network maps. If this is the case, there may be vertical or horizontal scroll bars in the window. Use these scroll bars to view more icons or names.

2. The Default map opened when you selected the Status icon. Close this map by selecting the File menu and choosing

Close.

3. Scroll the icons up or down until you see an icon of a map of Texas labeled Tejas. Double-click on the icon with the left mouse button to open the Tejas map. You now have three SpIstation windows open on your screen: the SpImain Window, the main Status Window displaying the Tejas_2 map, and the Status Map Selection Window.

When a network map displays, you may not be able to see the entire map in the window. If it is necessary, enlarge the

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The SpIstation includes a number of icons for network configuration and status. These icons depict the different types of SS7 elements. These include STP, SCP, SSP, linkset, and SpIprobe icons. Additional network element icons may be configured by your System Administrator.

The network map icons can be selected for various functions such as viewing alarms for a selected element, resizing an element during configuration, or getting information about a selected element.

4. Select the Amarillo STP icon by clicking on the object with your left mouse button. “Handles” appear around the object. 5. Click on the map background to deselect the Amarillo STP

icon. Items can also be deselected by clicking the item again after it has been selected. Multiple objects can be selected by clicking them successively.

SpIprobe STP SSP SCP STP Linkset SpIprobe STP SSP SCP STP Linkset

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3 Lab 3.4

SpIstation Menus

In the SpIstation interface, there are additional menu types specific to the SpIstation user interface. These include Pop-up Menus, Pull-down Menus, and Option Menus.

1. Click on the map background to make sure that no objects are selected.

2. Select the El Paso SSP by clicking it with your left mouse button.

Note: If you get the

De-fault actions Pop-up Menu, you either have more than one item se-lected on your map, or no items are selected.

3. Click the El Paso SSP with your right mouse button. The SSP Actions Pop-up Menu will display.

Figure 3.14 - SSP Actions Menu

4. With your left mouse button, click on More Info from the pop-up menu.

Default Actions Copy Selected Obj(s) Map Alarm Log... Global Alarm Log... Apply Default View Deapply Current View Close Window SSP Actions More Info... SSP Alarms... Linkset Status... Route Status... Subsystem Status... Copy

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5. Click the Close command button at the bottom of the SSP More Info Window.

Pop-up menus display when you click the right mouse button on a window or icon. These menus are associated with a window or object, and provide options or commands affecting that window or icon. Pop-up menus are called Action Menus.

Pull-down menu names are displayed at the top of a window, below the header bar. By clicking the left mouse button on one of the pull-down menu names, a menu of options is displayed. Pull-down menus can be hierarchical, meaning there can be submenus, indicated by a small arrow pointing to the right of a menu option. Additional options are available from the submenus. Some submenus can also have submenus. If there is no arrow indicating a submenu exists, selecting a menu option will open a window for that option.

6. Click on the Statistics pull-down Menu. Notice the Real-Time menu option has an arrow pointing to the right, indicating a submenu exists for this option. Select the

Real-Time option with your mouse, and another submenu displays.

Notice additional submenus are available for the Recall Data and Recall Config options, as there is an arrow next to each.

Figure 3.16 - Real-Time Statistics Submenus

Statistics Real-Time Historical... Configure... Recall Data Recall Config

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7. Click the Configure option.The Real-Time Statistics Set-up Window displays.

Figure 3.17 - Real Time Statistics Setup Window

8. Click on the small rectangle next to “unselected” Stats Package. A menu of options displays.