Changing Shape of the Cloud ISACA North Texas Chapter. Michael Lee Managing Principle-Cloud

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Changing Shape of the Cloud

ISACA North Texas Chapter

Michael Lee

Managing Principle-Cloud 214-857-6335

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Agenda

1. Secure Your Career Through Cloud Enablement

• “Change today to be Indispensable Tomorrow”

2. Cloud Brokerage – Enable Value, Agility and Scale Through ITaaS

• “Be a Technology Accelerator Not an Inhibitor”

3. Automation and Orchestration

• “Shift from Tactical to Strategic”

4. Develop a Cloud Roadmap – Policies, Procedures, Governance

• “You can’t reign in the cloud, but you can Manage • and Govern Cloud Service Usage and Budgets”

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Some Don’t Want it

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But Line of Business Owners Do

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Most senior Corporate marketing executive

37%

Field or regional marketing

21%

Line of business marketing 23% Internal IT 19% Other 0%

Q: What percentage of your organization’s marketing capital budget is owned by the following groups?

n=229, Base: Has mktg capital budget (Q17).

And they’re buying directly, not through IT

SHOWING MEAN %s

14% 16% 14% 21% 35% Internal IT LOB mktg Field/regional mktg Corp. marketing Most Sr. mktg exec

2013 study:

GARTNER FOR MARKETING LEADERS

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Source Gartner Symposium 2014

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My Ideal Cloud Management Solution:

Key benefits:

• Provide IT value add to business users; corral Shadow IT • Speeds overall process to deliver app infrastructure • Improves my staff’s productivity through automation • Masks cloud complexity

• Reduces lock-in and makes me future proof • Provides governance and cost management • Leverages my existing investments

On the CIO’s Cloud Whiteboard Today

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“Large IT shops will

become brokers- or

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Contain Cost by Identifying and Reclaiming Inactive VMs

Stranded Host Resources Underutilized, Inactive & Abandoned VMs Monitor Reclamation Efficiency and Cost Savings

Verify Usage Eliminate Known Good VM In Use Notify Owner Removal Approved Reclaim Resources Convert Lease Expire VM Archive VM Delete VM Notify Owner IT Compute Infrastructure

Define different policies and reclamation processes by group Define different policies and reclamation processes by group

B C A

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Provide Transparency into Service Costs & Prices

Total Cloud Cost

Based on Out of the Box values and vCenter integration

Loaded Unit Costs of CPU, MEM, Storage Automatic Pricing of Blueprints

Who is using What Cost and Usage by

BU, App

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Establish IT as a Broker of IT Services

Make better decision when to leverage public cloud resources vs. internal service delivery

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Question

Scary Question

Does your Pilot know about how all

of these parts work?

Is this Pilot even flying the

plane?

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Add airplane

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Add airplane

HUMAN ERROR

3

%

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2000 : 4 vehicles per 1000 people

2035 : 310 vehicles per 1000 people

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500K MILES

ONLY 2 ACCIDENTS

car was being driven manually

1

car was rear ended at a red light

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What is the

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They solve the challenges of scale

and complexity by giving up direct

human control and instead relying

on programmable software

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What does this have to do with the

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IT as a Service

Simplifying the management

and operations of ever increasingly

complex systems

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Data Centers Today

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77% 23%

• Infrastructure stack provisioned

manually

• 77% of time spent on infrastructure

deployment, monitoring, updating and troubleshooting

• Limited time to focus on new services

Centralized automation and management is key to shifting this ratio towards value-add Allows IT to better respond to needs of business

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How Did We Get Here?

| 32 Source: IDC

$0 $50 $100 $150 $200 $250

1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

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Data Center Tomorrow

| 33 Source: IDC Digital Universe Study By 2020 & # Gartner

Server Growth

10

Times* Server Growth

10

Times* Data Center Growth

14

_x Times* Data Center Growth

14

_x Times* Data will Grow

5

_x Times# Data will Grow

5

_x Times# IT Staff Growth by

1.5

Times* IT Staff Growth by

1.5

Times*

• Application Consistency • Simplification

• Agility

• Efficiency and Scale • Business Alignment • Physical and Virtual

Integration

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Self-Service

• What to offer • How to deliver • Who’s using what?

Transform Manual to Self-Service Delivery

Manual Resource Request Automated Resource Request

Automation

delivers:

Speed

Consistency

Network Compute Storage

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CLOUD ASSESSMENT + RATING

Network Assessment

Compute + Storage Assessment

Virtualization Rating + Workshop

Software Development Team Maturity Rating + Workshop

Infrastructure Team Maturity Rating + Workshop

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What’s Next?

Monday

1. Establish your partners and where you are positioned in the cloud adoption life cycle

2. Identify your policy, process, and governance structures – designate as necessary

The next 90

1. Assemble your cloud governance and transformation teams

• secure your Career

2. Discover, select and work with your cloud partners

• Framework for Brokerage

Over the Next Year

1. Best practice discovery and comparative analysis for establishment of governance framework.

• Establish consistent methodologies to enable automation

2. Implement the governance framework

3. Begin an awareness program within the company – Cloud is Enabled

4. Follow a consistent strategy for monitoring and ensuring consistency in your Hybrid Cloud

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| 38 Thank you

Questions?

Michael Lee

214-857-6335

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Reference Slides

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NETWORK ASSESSMENT

60 Minute Meeting with Engineering

Cloud is the next

EVOLUTION

of Virtualization

Establishment of vLAN Architecture Rating System

View of Software Development and Its Separation from Production vCAC and NAT Fit

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COMPUTE + STORAGE ASSESSMENT

Compute and Storage

Cloud is the next

EVOLUTION

of Virtualization

Cluster ESX Hosts for Cloud provisioning

Preproduction Development Zone within Cloud Platinum Resources for High Availability Testing Consideration for NFS/NAS Storage

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VIRTUALIZATION RATING + WORKSHOP

Core Technical Assessment.

Cloud is the next

EVOLUTION

of Virtualization

vCenter/ESX Best Practices

OS (RHEL/WIN) Best Practices for VMs

Separate vCenter and SQL Database for vCloud Deployments

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SOFTWARE DEVELOPMENT TEAM MATURITY RATING

Expect Heavy Resistance.

The

Top Obstacle

for Cloud Migrations

Disciplined Release Management

Application Development/Testing to Vendor Requirements

Decision Maker Understanding and Buy-in of ITIL, IaaS, PaaS, ITaaS Commitment to Cloud Usage

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INFRASTRUCTURE TEAM MATURITY RATING

Governance and Management

Cloud

EVOLUTION

Orchestration

Licensing + vendor support issues Security requirements

AD/DNS – domain structure

Load balancing – physical or virtual

Backup requirements – snapshots or advanced Capacity management capabilities

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| 45 DEV (development) TEST (functionality) PREPROD (performance) WORKFLOWS Lab Release Candidate Hot Fix POC

INITIAL LEASE TIMES

30 Day Lease, 3 Renewals 30 Day Archive/Notifications Soft Deletion Policy

WORKFLOWS Functionality Integration Regression

INITIAL LEASE TIMES

60 Day Lease, 2 Renewals 30 Day Archive/Notifications Soft Deletion Policy

WORKFLOWS UAT

Stress

Load Balancing HA

INITIAL LEASE TIMES

90 Day Lease, 1 Renewals 30 Day Archive/Notifications No Deletion Policy