360
°
Feedback
HR Representative - Initiation
Presented by:
Kristin Chapman
Janet Taggart
Increases self-awareness
Clarifies behaviors
Measures the “how”
Raises accountability
Promotes dialogue
Improves working relationships
Encourages development and enhances
performance
360
˚
feedback is confidential
Administered online, via secure website
Administered by an outside firm
(DecisionWise)
The people who rate a leader will remain
anonymous, except for the supervisor.
360
˚
feedback is for development
A critical measure of leadership lies in the
perceptions of those with whom we work
360 feedback increases awareness of how a
leader’s actions, communications, and
behaviors are perceived by others.
It is designed to help a leader in their
development by encouraging open and
honest feedback for discussion with their
supervisor.
360s help your focus on a leader’s own
growth and improvement.
The survey questions describe specific,
observable behaviors of successful leaders
The feedback is relevant to success in the
Leader’s current position
The survey is based on competencies
critical to leadership effectiveness in your
organization
The feedback is reflective (past) as well as
predictive (future)
INSERT SAMPLE
COMPANY SURVEY
About the 360 Survey
How does the process work?
HR Representative – DecisionWise 360 Portal
Initiation Portal
Fill out your email address
Fill in the name and email
address of the leader
Select the Region
You can initiate up to 15
people at a time
Confirmation Page
Once you have initiated someone, they will be sent a Rater
Rater Selection Email
Dear John Sample:
Congratulations on your decision to participate in Suddenlink’s 360-Degree Assessment. This process provides an excellent opportunity for you to receive feedback on important leadership competencies and get candid insight from those around you on ways to grow and succeed.
To start the process, please select a group of raters who you believe will be willing to take the short questionnaire and who you would consider good resources for feedback on your leadership style. We encourage you to choose individuals who work with you regularly and can provide you with objective, balanced feedback. Your group of raters will include yourself, your immediate supervisor, direct reports who have worked for you for a minimum of 6 months, and at least 3 colleagues. You may choose outside raters such as customers and/or vendors, if those relationships are meaningful to this process.
Click on the link below to select raters for your survey.
Rater Selection
After submitting your list, your HR representative and your supervisor will review your selection and give final approval. Once that approval has been received, we recommend you send a note to the raters letting them know that you selected them to participate in your leadership assessment. You and your raters will receive an invitation email from
DecisonWise with a link to take the survey. (Below is a draft email you can send to your raters.)
If you need additional information, please reply to this email or contact me at 1.801.960.1400. I look forward to working with you through the process! Janet Taggart
DecisionWise, Inc.
Sample Email to Raters:
I have decided to participate in Suddenlink’s 360-Degree Assessment process and have chosen you to be one of my raters. This process is designed to provide me with candid, meaningful, and relevant feedback on my leadership competencies to help me define a development plan that supports my on-going success as a leader.
The responses are managed through a 3rd party and the report that I will receive will summarize the feedback and list the comments from all the raters selected. Your specific feedback will be blended with the other participants and will be known only to the 3rd party administrator. Your perspective is valuable to my development, so I encourage you to be completely candid and honest in your responses. Your opinion matters to me so I would be grateful if you could make the time to help me with this important information!
You will receive an e-mail from DecisonWise, Inc, our external survey partner, in the next few days with a link to take the survey. It will take approximately 15 minutes to complete. Thank you in advance your time!
Rater Selection Screen
Instructions:
• To start the 360 process, please select a group of raters who will
take your survey and inform them that they have been selected.
• Choose individuals who work with you regularly and can provide
you with objective, balanced feedback.
• For every category (except for Supervisor) that you would like
feedback from, select at least 3 individuals.
• It is recommended that you select at least 8-12 raters.
• Inform these individuals that you have chosen them to take your
survey. For your convenience, an email has been drafted that you
should send to your raters, which explains that you would like
them to provide you with feedback and that they will be receiving
an email from DecisionWise with the survey link. You may edit
this text to fit the audience to which you are sending.
Click here to
access the sample email.
• Finally, enter the names and email addresses of each rater in the
fields below.
• When you are finished selecting raters, push the "Submit" button
at the bottom of the page.
Selecting Raters: Rater Groups
Self:
The leader will take the survey for
themselves
Supervisor:
The immediate supervisor will
rate the leader. If a leader has changed
supervisors in the past 3 months, they may
want to invite their previous and current
supervisors to participate
Direct Report:
Include their direct reports
who worked under them
Peer:
Choose 3-5 peers with whom they
work on a regular basis
Other:
(optional category for internal or
external clients, indirect supervisors, etc.)
SELF
Supervisor
Direct
Reports
Peer
Others
Once a Leader has selected their raters, an email will be sent to the HR
Director (or designated HR or training representative) who initiated them with
a link to the Rater Approval form.
Rater Approval
Hello,
As the H.R. representative for John Sample, you are asked to consult with the leader’s
supervisor, and consequently review and approve the self-selected raters and ensure that the
correct and most appropriate participants have been selected to complete the 360-degree survey.
To view and approve the rater list, please click on the name below.
John Sample
If you have question about Suddenlink’s 360-Degree Assessment, or if you need assistance with
this process, please contact me at 1.801.960.1400.
Thank you,
Janet Taggart
Survey Administrator
DecisionWise
Rater Approval
You can add and delete raters
If you make any deletions to the
list, then make sure to communicate it
to the Leader.
Once you click Approve, the
participants receive an email with
a list of their final raters and all
Participant Email
Once you click Approve, the participants receive an email with a
list of their final raters.
Hello John Sample:
Your HR Director has reviewed your raters and the surveys have been launched. Here is your list of raters:
Self John Sample Supervisor Craig Brown Peer David Black Rhonda Brown Sally Smith Direct Reports Sam Green David White
As a participant in the 360 feedback process, you need to take your survey and rate yourself. This is an important part of the 360-degree process and will enhance the value of your 360 Leadership Intelligence Report by comparing your perceptions to the perceptions of others.
It takes 15 minutes to complete the survey. The deadline for this survey is December 27, 2012, so please complete the survey by then. To access the survey, click on the link below:
Suddenlink”s 360-Degree Questionnaire
If you need additional information, please refer to the FAQ, reply to this email, or call me at 1.801.960.1400. Thank you for participating!
Janet Taggart Survey Administrator DecisionWise, Inc.