Copyright Telekom Malaysia Berhad. © 2013. Ver. 1.0 Copyright Telekom Malaysia Berhad. © 2013. Ver. 1.0
IC
Copyright Telekom Malaysia Berhad. © 2013. Ver. 1.0
Bilateral Voice
Services
TM has over 110 direct
interconnects to 64
countries. Being an
incumbent operator in
Malaysia, primarily fixed and
broadband, the established
inter-carrier arrangement
with all the other domestic
mobile carriers ensures TM
is capable of terminating
Malaysia Mobile with highest
quality and clarity.
International Direct Dialing (IDD) – Connects over 64 countries via fixed lines and mobile networks
operator assisted Calls – Available in two types: Station-to-Station and Person-to-Person
Home Country Direct (HCD) – Enables collect calls and billing via call card accounts
Malaysia Direct – Enables international connectivity via call cards or prepaid cards
Integrated Services Digital Network (ISDN) – Enables voice, data, images, video and Internet communications via dial-up line
Collect Calls – Calls charged only upon acceptance by recipient
unified International Freephone Number (uIFN) –
Provides international customers access to their business with one unique phone number
International Freephone Service – Provides free calls to choice of countries for more efficient busines operations
Multiple Service Support – Supports normal
International Direct Dialing (IDD) services and also other value-added services such as Home Country Direct Services, International Toll Free Services (ITFS), Operator Assisted Calls (OAC), and Universal International
Freephone Number (UIFN)
24/7 Customer Service Centre – round-the-clock
support by experienced service engineers and technicians
our Services
the Benefits
Domestic : 1 800 88 1090 International : +603 8318 2797
Copyright Telekom Malaysia Berhad. © 2013. Ver. 1.0
Wholesale
Voice Services
VoICe SerVICeS
TM delivers value
around Malaysia and
the world with products
designed specifically for
the wholesale market.
Wholesale Voice Services
acts as an alternative
in providing voice
termination to more
than 700 destinations
worldwide.
Voice over Internet Protocol (VoIP) – Offers a centralised managed solution that allows Service Providers to establish and operate phone-to-phone voice and fax services, as well as a range of value-added applications to grow their IP services portfolio. TM offers a mixed portfolio of national and international traffic terminations and enhanced applications
our Services IT M C via Submarine (SAFE, APCN 2) or terrestrial (e.g. Singapore) From FTA’s Int GW, ITMC FTA’s Portion Local Switch Backhaul Backhaul TM’ Int GW (KJI,RCI, LABUAN) TM’s Portion Submarine / Terrestrial Selected amiers Int. GW. ITMC, Local Switch FTA’s Portion IT M C Submarine / Terrestrial Local Switch
TDM Terminations - Submarine Cable, Satellite and Microwave
IDD STD Leased Lines Satellite International Access Terminations Customer’s VoIP Facility Wholesale VoIP Platform IP Network
VoIP International Termination
time-Division Multiplexing (tDM)– Offers best
communication quality, audio clarity and high connection reliability. International termination in more than 700 destinations worldwide is made possible via direct and transit arrangement, utilising submarine cables, satellite links and terrestrial connectivity.
one Stop global Shop –Wholesale Voice services allow service providers to avoid the hassle of negotiating and maintaining agreements with individual international carriers, thus ensuring cost savings on international network infrastructure
Quality Service Platform – To ensure first class performance; TM continually upgrades its systems and re-evaluate alternative solutions
Competitive rates – TM offers the most competitive termination rates best suited to customers’ needs Suitable for Different Levels of Service Providers – Telcos, Internet Telephony Service Providers (ITSPs), Telephony Application Service Providers (TASPs), Application Service Providers (ASPs), Internet Service Providers (ISPs) and Other Licensed Network Operators (OLNOs)
For further details: 24 hour hotline Domestic : 1 800 88 1090 International : +603 8318 2797 UrL : www.tm.com.my applications enquiry
Copyright Telekom Malaysia Berhad. © 2013. Ver. 1.0 MNO A SS 7 Billing System 850+ MNOs Fraud System MNP SMS Webportal Anti Spamming Black / White List O&M System IP (SMPP)
MNO B
Global SMS Hub
Global SMS Hub enables
users to access hundreds
of mobile networks
around the world by using
just one connection and
one single contract. No
more hassles on bilateral
network agreements for
terminating Peer-to-Peer
(P2P) International SMS
traffic. No more worries
on different mobile
technologies.
global SMS Hub Services – Connects to over 850 networks, in 200 countries, with 1 hub. Provides the reach, reliability and scale required for inter-carrier SMS interoperability worldwide
our Services
the Benefits
Global SMS Hub
High-Quality global Connections – Provides access to over 850 networks in more than 200 countries worldwide through one single connection
Saves time and Hassle – Eliminates the need for signing multiple bilateral agreements with just one (1) single agreement
easy and Quick Implementation – Enables access to many potential interworking partners instantly
Competitive Pricing – Focused significantly on boosting SMS revenues
International SMS Hubbing Services – Supports GSMAs
AA71 Agreement
Increases Business efficiency – Message delivery stays within control of mobile operators’ own SMSC. reduces failed SMS message delivery due to 100% Mobile Network Portability support
applications
enquiry
Suitable for GSM or CDMA Mobile Network Operators (MNO) and Mobile Virtual Network Operators (MVNO) For further details:
24 hour hotline
Domestic : 1 800 88 1090
International : +603 8318 2797
Copyright Telekom Malaysia Berhad. © 2013. Ver. 1.0
a aSP Application Service Provider
B BraS Broadband remote Access Server
BtS Base Transceiver Station
Btu Broadband Termination Unit
C CDMa Code-Division Multiple Access
Ce Customer Equipment
CLS Cable Landing Station
D DDoS Distributed Denial-of-Service
DP Distribution Point
DSL Digital Subscriber Line
DSLaM Digital Subscriber Line Access Multiplexer
F Fta Foreign Telecommunication Administration
g gSM Global System for Mobile Communications
gSMas Global System Mobile Association
H HSBC IP gW HSBB (Connection) IP Gateway
HSI High Speed Internet
I ICa In Country Access
IDD International Direct Dialing
IgW Internet gateway
Int gW International Gateway
IP DSLaM Internet Protocal Digital Subscriber
Line Access Multiplexer
IP SMPP Internet Protocol/Short Message
Peer-to-Peer
IPLC International Private Leased Circuit
ISDN Integrated Services Digital Network
ISDN (PrI) Integrated Services Digital Network
(Primary rate Interface)
ISP Internet Service Provider
ItMC International Transmission Maintenance
Center
M MaN Metropolitan Area Network
MPLS Multi Protocol Label Switching
MyIX Malaysia Internet Exchange
N Ntu Network Termination Unit
P Pe Provider Edge / Equipment
PL Private Line
PoP Point of Presence
PStN Public Switched Telephone
Network
Q QoS Quality of Service
r raDIuS remote Authentication Dial In
User Server
S SDH Synchronous Digital Hierarchy
Se Service Edge / Equipment
SeS Satellite Earth Station
Sg Service Gateway
SMSC Short Message Service Center
SoNet Synchronous Optical Networking
SP Service Provider
SP gW Service Provider Gateway
SPe Service Provider Equipment
SS7 Signaling System No. 7
StD Subscriber Trunk Dialling
t tMCH TM Clearing House
u uPe User Provider Edge
uPS Uninterruptible Power Supply
V VoBB Voice over Broadband
W WaN Wide Area Network
HeaDQuarterS International Market
telekom Malaysia Berhad (128740-P) Carrier Sales, Level 54 North Wing Menara TM, Jalan Pantai Baharu 50672 Kuala Lumpur, Malaysia
Domestic Market
telekom Malaysia Berhad (128740-P) Carrier Sales, Level 7, TM Annexe 1 Jalan Pantai Baharu
50672 Kuala Lumpur, Malaysia regIoNaL oFFICeS
Hong Kong
telekom Malaysia (HK) Ltd Suite 1502, 15th Floor
Malaysia Building, 50 Gloucester road Wanchai, Hong Kong
Phone : +852 2992 0190 Fax : +852 2992 0570
Email : [email protected] united States of america
telekom Malaysia (uSa) Inc 8320 Old Courthouse road Suite 201, Vienna, VA 22182 USA Phone : +1 703 467 5962
Fax : +1 703 467 5966 Email : [email protected]
Singapore
telekom Malaysia (S) Pte Ltd 175A, Bencoolen Street
#07-09/10/11/12, Burlington Square Singapore 189650 Phone : +65 6532 6369 Fax : +65 6532 3742 Email : [email protected] united Kingdom
telekom Malaysia (uK) Ltd St. Martin’s House
16 St. Martin’s Le Grand London, EC1A 4EN, UK Phone : +44 (0) 207 397 8579 Fax : +44 (0) 207 397 8400 Email : [email protected]
