Important
announcement
The coming together of IT Lab and JMC IT
Spring 2015
Top UK technology and
managed services providers
IT Lab
and
JMC IT
merge to
create a truly national 300
strong company
Our combined company leads way in the UK
for SME & mid-market managed services
The joining forces of IT Lab and JMC is driven by a recognition of the rapidly changing technology landscape and our desire to provide customers of both companies with an expanded portfolio of best practice next generation technology services and solutions.
With the breadth of services and national coverage this combination brings, the combined company will provide the marketplace with unrivalled capability, flexibility and choice. After a six month period of transition the companies will come together under the IT Lab brand.
“We’re delighted to be joining forces with IT Lab
to create one of the UK’s largest technology and
managed services providers. IT Lab is a company
perfectly matched with our own business’ culture,
with a mission and values closely aligned to our
own, as well as being a fellow Sunday Times Best
Companies to Work For winner.
We are confident this merger will offer huge benefits
to staff and clients alike.”
“From the first time the opportunity to talk to
JMC arose we were hugely excited. We share the
same values and dedication to excellent customer
service and have highly complementary skills and
geographies.
We are excited by the innovation and opportunities
that will arise from joining two such dynamic teams
and are looking forward to harnessing this value for
all of our clients.”
Andrew Burgess
Managing DirectorJMC IT
Peter Sweetbaum
Chief Executive OfficerKey: Core service Partner or Secondary Service Not offered
Technology & Managed Services IT Lab JMC Together
Service Desk and Online Support Infrastructure & Server Support Colocation and Data Centre Services Dedicated Infrastructure & Private Cloud Hosted Servers (IaaS)
Self-provisioning and Cloud Orchestration Security
Procurement National Coverage ERP
Application Lifecycle Management
Business & Technology Advisory Services Software Integration
IT Lab and JMC
Culture
For many years, both
companies have been highly ranked in the Sunday Times Top 100 Best Companies to Work For (17 years between us)! The reason for this is clear - we both respect and value our teams greatly and share the deep belief that a great workplace results in great customer service.
Service
As can be seen from the table (page 4), our collective capability to provide the full spectrum of technology services and solutions will enable us to deliver even more diverse business performance enhancing services to our clients.
Coverage
The maps (above) show the geographical reach of our two companies, creating a truly national provider of services. Together with our growing network of global service delivery partners, which operate in 11 countries, we are not just national, but global partners to our clients.
Brand
Evolution
Over the coming six months you will see an evolution of the
brand identity from JMC to IT Lab. This unified brand will enable us to unite under one flag as a team and take advantage of a
number of exciting opportunities, including national recognition, sponsorship and industry wide presence.
A brief
introduction
to IT Lab
Our perspective:
Organisations face the
most fundamental shift in
tech in history. Only the
right partner will enable
them to prosper through it.
You
are
in the
technology business
Whatever your mission, now more than ever - you need the right technology. We empower demanding and ambitious organisations to succeed.
Navigate
Driven by a deep understanding of both your needs and the art of the technically possible, we will design a services and solutions model that gets your mission accomplished.
Integrate
We will integrate your systems and services into a highly accessible, secure environment for your team - wherever, and however, they work.
Operate
Our award winning 24.7 managed services will provide you and your team with service excellence and always on, always available support and assurance.
Tak
e t
he
jo
ur
ne
y
w
ith
u
Our process:
Driven by a deep and
continuous understanding
of our clients’ needs, we
design, implement and
continuously improve
solutions and services to
support their missions
BUSINESS PERFORMANCE
GATHER USER NEEDS UNDERSTAND BUSINESS DRIVERS DEFINE ALIGNED TECH STRATEGY IDENTIFY OPTIMAL SOLUTIONS
SELECT & PROCURE SERVICES INTEGRATE & DEPLOY SECURELY PRESENT SERVICES
OPTIMISE USER EXPERIENCE MANAGE, MONITOR AND ASSESS
SOLUTIONS AS A SERVICE
USER ACCESS & ASSURANCE NAVIGATE
INTEGRATE
OPERATE
VALUE
&
IMPACT
CONTINUOUS
IMPROVEMENT
CONTINUITY OF EFFORT
Our services:
We provide organisations
with the opportunity to build
an end-to-end technology
platform with a single
24.7.365 Service Desk Global Support
Service Integration and Management
Single Sign On Endpoint Protection Mobile Device Management Remote Management and Monitoring Managed Networks Cloud Migration Infrastructure as a Service Private Cloud Public Cloud Application Virtualisation Cloud Management and Orchestration Security Office 365 & Google Apps Productivity and Mobility Collaboration CRM ERP SharePoint Software Integration
Line of Business Systems Selection and Implementation
Technology and Strategy Alignment
User Needs and Business Analysis Audit and Review Service Design Governance Security Modelling Application Lifecycle Management Programme Management Managed Services Managed Cloud ApplicationsEnterprise Consultancy
Our vision:
To be our clients
indispensable,
innovative,
independent,
insightful,
impressive
and
preferred
Indispensable
We are renowned for empowering our clients to succeed, whatever their industry or mission.Innovative
Always talking - we are highly visible thought leaders in IT service strategy, integration and delivery.
Independent
We are totally vendor and technology independent and build real world performance- enhancing solutions based on client and user needs.
Insightful
Our job is to identify our clients true needs, then harness the art of the
technically possible to deliver their mission.
Impressive
Service Obsession – our customer focus and relentless excellence is never in