Important announcement

Important

announcement

The coming together of IT Lab and JMC IT

Spring 2015

Top UK technology and

managed services providers

IT Lab

and

JMC IT

merge to

create a truly national 300

strong company

Our combined company leads way in the UK

for SME & mid-market managed services

The joining forces of IT Lab and JMC is driven by a recognition of the rapidly changing technology landscape and our desire to provide customers of both companies with an expanded portfolio of best practice next generation technology services and solutions.

With the breadth of services and national coverage this combination brings, the combined company will provide the marketplace with unrivalled capability, flexibility and choice. After a six month period of transition the companies will come together under the IT Lab brand.

“We’re delighted to be joining forces with IT Lab

to create one of the UK’s largest technology and

managed services providers. IT Lab is a company

perfectly matched with our own business’ culture,

with a mission and values closely aligned to our

own, as well as being a fellow Sunday Times Best

Companies to Work For winner.

We are confident this merger will offer huge benefits

to staff and clients alike.”

“From the first time the opportunity to talk to

JMC arose we were hugely excited. We share the

same values and dedication to excellent customer

service and have highly complementary skills and

geographies.

We are excited by the innovation and opportunities

that will arise from joining two such dynamic teams

and are looking forward to harnessing this value for

all of our clients.”

Andrew Burgess

JMC IT

Peter Sweetbaum

Key: Core service Partner or Secondary Service Not offered

Technology & Managed Services IT Lab JMC Together

Service Desk and Online Support Infrastructure & Server Support Colocation and Data Centre Services Dedicated Infrastructure & Private Cloud Hosted Servers (IaaS)

Self-provisioning and Cloud Orchestration Security

Procurement National Coverage ERP

Application Lifecycle Management

Business & Technology Advisory Services Software Integration

IT Lab and JMC

Culture

For many years, both

companies have been highly ranked in the Sunday Times Top 100 Best Companies to Work For (17 years between us)! The reason for this is clear - we both respect and value our teams greatly and share the deep belief that a great workplace results in great customer service.

Service

As can be seen from the table (page 4), our collective capability to provide the full spectrum of technology services and solutions will enable us to deliver even more diverse business performance enhancing services to our clients.

Coverage

The maps (above) show the geographical reach of our two companies, creating a truly national provider of services. Together with our growing network of global service delivery partners, which operate in 11 countries, we are not just national, but global partners to our clients.

Brand

Evolution

Over the coming six months you will see an evolution of the

brand identity from JMC to IT Lab. This unified brand will enable us to unite under one flag as a team and take advantage of a

number of exciting opportunities, including national recognition, sponsorship and industry wide presence.

A brief

introduction

to IT Lab

Our perspective:

Organisations face the

most fundamental shift in

tech in history. Only the

right partner will enable

them to prosper through it.

You

are

in the

technology business

Whatever your mission, now more than ever - you need the right technology. We empower demanding and ambitious organisations to succeed.

Navigate

Driven by a deep understanding of both your needs and the art of the technically possible, we will design a services and solutions model that gets your mission accomplished.

Integrate

We will integrate your systems and services into a highly accessible, secure environment for your team - wherever, and however, they work.

Operate

Our award winning 24.7 managed services will provide you and your team with service excellence and always on, always available support and assurance.

Tak

e t

he

jo

ur

ne

y

w

ith

u

Our process:

Driven by a deep and

continuous understanding

of our clients’ needs, we

design, implement and

continuously improve

solutions and services to

support their missions

BUSINESS PERFORMANCE

GATHER USER NEEDS UNDERSTAND BUSINESS DRIVERS DEFINE ALIGNED TECH STRATEGY IDENTIFY OPTIMAL SOLUTIONS

SELECT & PROCURE SERVICES INTEGRATE & DEPLOY SECURELY PRESENT SERVICES

OPTIMISE USER EXPERIENCE MANAGE, MONITOR AND ASSESS

SOLUTIONS AS A SERVICE

USER ACCESS & ASSURANCE NAVIGATE

INTEGRATE

OPERATE

VALUE

&

IMPACT

CONTINUOUS

IMPROVEMENT

CONTINUITY OF EFFORT

Our services:

We provide organisations

with the opportunity to build

an end-to-end technology

platform with a single

24.7.365 Service Desk Global Support

Service Integration and Management

Single Sign On Endpoint Protection Mobile Device Management Remote Management and Monitoring Managed Networks Cloud Migration Infrastructure as a Service Private Cloud Public Cloud Application Virtualisation Cloud Management and Orchestration Security Office 365 & Google Apps Productivity and Mobility Collaboration CRM ERP SharePoint Software Integration

Line of Business Systems Selection and Implementation

Technology and Strategy Alignment

User Needs and Business Analysis Audit and Review Service Design Governance Security Modelling Application Lifecycle Management Programme Management Managed Services Managed Cloud _ApplicationsEnterprise Consultancy

Our vision:

To be our clients

indispensable,

innovative,

independent,

insightful,

impressive

and

preferred

Indispensable

Innovative

Always talking - we are highly visible thought leaders in IT service strategy, integration and delivery.

Independent

We are totally vendor and technology independent and build real world performance- enhancing solutions based on client and user needs.

Insightful

Our job is to identify our clients true needs, then harness the art of the

technically possible to deliver their mission.

Impressive

Service Obsession – our customer focus and relentless excellence is never in