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Copyright © 2000–2005 MainSaver Software. All rights reserved.
No part of this document may be copied or distributed, transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language, in any form or by any means electronic, mechanical, magnetic, manual, or otherwise, or disclosed to third parties without the express written permission of Mainsaver Software.
Mainsaver Software
9890 Towne Center Drive Suite 100 San Diego, CA 92121
U.S.A.
http://www.mainsaver.com TRADEMARKS
Mainsaver is a trademark of Mainsaver Software in the USA and other countries. Microsoft and Windows are registered trademarks of the Microsoft Corporation.
Writers: Nam Phan Lisa Arrasmith
REVISIONS 1.0 April 5, 2004 1.1 May 28, 2004
Table of Contents
WELCOME TO MAINSAVER WEB WORK MODULE 8.3 ... 1
INSTALLING WEB WORK MODULE 8.3 ...ERROR! BOOKMARK NOT DEFINED. RUNNING MAINSAVER WEB WORK APPLICATION ... 2
Login ... 2
Main Menu ... 3
Work Request Module ... 5
Submit New Work Request ... 5
Date Lookup Calendar ... 7
Originator Lookup... Error! Bookmark not defined. Asset Lookup ... 8
Look up Work Request ... 10
Work Request Query Summary Report ... 11
Work Request Query Detailed Report ... 12
Work Order Module ... Error! Bookmark not defined. Submit Web Work Order ... Error! Bookmark not defined. Look up Work Order ... 14
Work Order Query Summary Report ... 15
Work Order Query Detailed Report ... 16
Welcome to the maintenance, custodial & grounds user guide for
the online work request site
Please refer to Web Work Module 8.3 Installation Guide for details about the installation of the Web Work Module software.
The user can access the web work application by the web address (URL) similar to
http://domfe.smc.edu/webworkmodule83/
The login page authenticates the user credentials and leads the valid application user to a menu of options. The standard application provides the users with menu selections to
Running Mainsaver Web Work Application
If the Web Work Software installation is configured to require user authentication using the login ID and password set in Mainsaver user profiles, the Login page is the first screen presented to the user.
Login
Figure 1 - Login page
User Login Information
Data Source Name of ODBC entries that connects the user to a designated database
User ID Mainsaver login ID as defined in Employee – User Profile option of System Admin module Password Password associated with the
login ID
Main Menu
Figure 2 – Main menu page
Menu Selections
Submit New Work
Check Work
Request Status Option to look up existing work request information Check Work Order
Work Request Module
Submit New Work RequestFigure 3 - Submit Work Request page
Web Work Request Information
Origination Date
Requested By
Work request origination date
Name of the person creating the work request
Calendar lookup icon is available to assist with date selection.
(wkwrorg). After the contact info is saved, in subsequent requests, the originator can just type in his/her name then click on the icon to retrieve previously saved data. In addition, the lookup icon provides the capability to locate an originator record in the Personnel table (em). This feature and the validation of the originator name against the Personnel table are configurable. Please refer to the Installation Guide for more details. Phone Contact phone number
Department Department name This field was intended for web work request users who are not Mainsaver personnel, such as university students or city citizens. It identifies the group that the originator belongs to.
Email Email address This email address is used for notification when the work request is approved.
Location Location related to the
requested work The user can enter any descriptive information Work
Requested Problem reported or Work description Requested Due
Date
Work Group
Work request due date
Facilities department that performs the requested work
If the data is specified in column due_date_dft of the Priority table stptwop, then the Due Date = Origination Date + due_date_dft. Construction, Custodial, Grounds Landscape and Mechanical. Do not submit work to FACILITIES. Asset
Date Lookup Calendar
Figure 4 - Date calendar pop-up window
Asset Lookup
Figure 5 - Asset Lookup screen
Asset Lookup
Figure 6 - Returned data from asset lookup
Look up Work Request
Work Request Query Summary Report
Figure 8 - Work Request search result in summary format
From the data list, the user can select a work request number to view its details. When the user clicks on the work request number, the application presents additional information in the same screen area but in different view, as seen in the next screen capture.
Work Request Query Detailed Report
Figure 10 – Details from the work order of the approved request From this screen, the user can select
- Lookup tab to perform another search for work request data - Menu option to return to the main menu
- New WR to submit a new work request
Look up Work Order
Work Order Query Summary Report
Work Order Query Detailed Report
Figure 13 - Work Order search result in detail format
Error Messages
Your session has timed out. Please log in again.
The web application has the default timeout for each session set to 20 minutes. When the
