II. GETTING STARTED... 1

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I. INTRODUCTION... 1

II. GETTING STARTED ... 1

III. OBTAINING AND INSTALLING FAXVUE ... 1

A. FaxVue Software ... 1

B. Installing FaxVue ... 1

1. Creating a Folder ... 1

2. Downloading the Software ... 2

3. Extracting FaxVue ... 2

4. Locating the FaxVue Software ... 3

C. Setting FaxVue as the Default Viewer ... 4

IV. SENDING & RECEIVING FAXES ... 6

A. Sending a Using Netscape ... 6

B. Receiving a Fax ... 7

C. Viewing a Multiple Page Fax ... 8

D. Printing a Fax... 9

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Introduction

I. INTRODUCTION

LanFax is a fax server and software used to send and receive faxes through email accounts. Faxes are sent to a fax number and received from any regular fax or LanFax account. Faxes received through email appear as a .tif image file (tagged image file) attachment.

II. GETTING STARTED

To obtain a LanFax account, have your department head or IMO place a service request at

http://doithelpdesk.pace.edu and include your:

• name • campus • department

• email address • telephone extension • network printer (if applicable)

DoIT issues a LanFax account such as: 9149891234. Your LanFax account is the number you provide when asked to supply a fax number.

Note: No new fax machines will be purchased by Pace University. Such requests will be furnished with a LanFax account.

III. OBTAINING AND INSTALLING FAXVUE A. FaxVue Software

A fax is sent as a tagged image file (.tif) and software is needed to view it. DoIT-supported software for viewing a fax is FaxVue. The software is available at: http://compinfo.pace.edu

B. Installing FaxVue 1. Creating a Folder

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Obtaining and Installing FaxVue

2 DoIT’s Communication Team

• double-click C:

The contents of C: appears on the screen. To create a new folder:

• click File, select New and then select Folder

Note: This will create a folder called New Folder. You will delete this folder after installation.

2. Downloading the Software

To download FaxVue:

• point the Web browser to http://compinfo.pace.edu/imo/utils/faxvue/ • click faxvue32.exe

The Save As dialog box appears.

To save the file in New Folder:

• click the drop down arrow in Save in: and select C: • double-click New Folder

• click Save

3. Extracting FaxVue

To install FaxVue, the files are required to be uncompressed or “extracted”. First, close the Web browser and:

• double click • double-click C:

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The contents of New Folder appears. • double-click

The Installing FaxVue Software dialog box appears.

The default Extract to: location is c:\FaxVue. • click Start

After extraction, the Finished dialog box appears.

• click OK

The FaxVue icon is placed in the FaxVue folder on C: Now, to delete New Folder: • double-click

• double-click C:

• right-click New Folder and select Delete

4. Locating the FaxVue Software

First:

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The contents of the FaxVue folder appears:

C. Setting FaxVue as the Default Viewer

Invoke Netscape and:

• click Edit and select Preferences • click + next to Navigator

A list of Netscape categories appears.

• select Applications

• scroll down and select TIFF Image in Description The following settings should be viewed in File type details:

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If Handled By: lists a different application, then: • click

Note: If Edit is gray, select New Type, fill in boxes and browse for the FaxVue file. This most likely occurs because a plugin was previously installed.

The Edit Type dialog box appears.

• type image/tiff in MIME type: • click Application in Handled By • click Browse

To locate FaxVue:

• click the drop-down arrow in Look in: and select C: • double-click FaxVue

• click

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The Edit Type dialog box appears. • click OK

The File type details list FaxVue as the Handled By: application. • click OK to save the changes

Note: Using this software ensures DoIT support.

IV. SENDING AND RECEIVING FAXES

LanFax uses email accounts to send and receive a fax. Please note that use of the LanFax must comply with Pace University’s Appropriate Use Policy for Information Technology.

A. Sending a Fax Using Netscape

First, invoke Netscape and:

• click Communicator and select Messenger

• type yourpassword in the Password Entry dialog box • click New Msg

• address the email to [email protected]

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Sending and Receiving Faxes

• click and select the file to attach

Note: The path of the file must be known in order to attach it. If a paper document or form needs to be faxed, it can be scanned into a file for attachment (using a package such as Paint Shop).

The information typed in the body of the email appears as the fax coversheet. Then: • click

The fax is sent to the intended recipient and is received as a regular fax on their fax machine or as an email message if it was sent to a LanFax account.

Note: A confirmation message from faxgate@faxserve is sent to the sender. Remember, the coversheet contains any text that was in the body of the e-mail. If you have your mail set to attach your business card, the text from the business card appears as a separate sheet after the fax message.

B. Receiving a Fax

To receive a fax, invoke Netscape and:

• click Communicator and select Messenger

• type yourpassword in the Password Entry dialog box • click Get Msg

An incoming fax is listed under Sender as: areacode+phonenumber@faxserve The actual fax appears as an email attachment.

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DoIT’s Communication Team 8

This is a Faxgate Message Delivery which including the date and time the fax was sent, as well as the number of pages. The faxed information is in the form of a .tif file.

To open the fax:

• double-click the attachment

The file opens using FaxVue and appears as an image.

C. Viewing a Multiple Page Fax

A fax received with multiple pages has the number of pages located in the bottom left corner.

To access a specific page: • click or

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D. Printing a Fax

To print from FaxVue:

• click File and select Print -or-

• click

F. Exiting FaxVue

• click File and select Exit -or-