Training and Supporting
Online Adjuncts:
Practical Ideas
Thursday, September 25, 2008 12:00 PM – 1:00 PM (Eastern) 11:00 AM – 12:00 PM (Central) 10:00 AM – 11:00 AM (Mountain) 9:00 AM – 10:00 AM (Pacific)(Times listed refer to daylight saving time.)
Presented by:
Dr. Kimberly Hardy
Today’s presenter:
Dr. Kimberly Hardy serves as the dean of Instruction and Student Success for the
Open Campus of Florida Community College at Jacksonville. In addition to teaching online courses in education and technology, Dr. Hardy works with distance learning, military, and accelerated programs. She has an extensive background in distance edu-cation and technology, and previously worked as a consultant and senior analyst for a national higher education consulting firm, as well as for the statewide Florida
Distance Learning Consortium. Dr. Hardy earned a Ph.D. in Higher Education with a specialty in Instructional Systems from Florida State University, a Master of Arts degree in Student Affairs Administration from Michigan State University, and a Bachelor of Science degree in Management from Boston College.
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Training and Supporting
Online Adjuncts: Practical Ideas
September 25, 2008
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Training and Supporting Online Adjuncts: Practical Ideas
9/25/08
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Training and Supporting
Training and Supporting
Online Adjuncts:
Online Adjuncts:
Practical Ideas
Practical Ideas
Presented by: Presented by: Dr. Kimberly Hardy Dr. Kimberly HardyDean of Instruction and Student Success
Dean of Instruction and Student Success
Florida Community College at Jacksonville
Florida Community College at Jacksonville
1
2
It takes a village to raise a child.
- African proverb
3
Overview
FCCJ Distance Learning Overview Adjunct Instructor Retention
Creating a Network of Support – 10 Practical Ideas
Building Communities
Professional Development, Training, and Certification
Proactive and Consistent Communication
Social and Technical Support Discussion and Questions
3
Virtual Adjunct Faculty
FCCJ’s distance learning program includes
approximately:
300 virtual adjuncts; 100 full-time faculty
60% of virtual adjuncts reside outside of Florida
New adjuncts are hired each term
5
Virtual Adjunct Faculty
Currently located in 38 states 5 6
FCCJ Virtual Adjuncts
Note: Summer terms not included in chart, though adjuncts mirror the increasing trends of Fall and Spring terms.
7
FCCJ Online Enrollment
Note: Summer terms not included in chart, though enrollments mirror the increasing trends of Fall and Spring terms. 0 2,000 4,000 6,000 8,000 10,000 12,000 14,000 16,000 7
Instructor Retention
Retention of quality instructors
Competition with
other colleges
Creative and alternative
methods of retention,
particularly if
9
Creating a Network of Support
10 Practical Ideas
Building Communities
Professional Development, Training, and Certification
Proactive and Consistent Communication
Social and Technical Support
9
10
Building Communities
Online Orientation for New Adjuncts
Topics include:
FCCJ course policies and procedures, including
deadlines for grade submissions and other timelines
Syllabus Components and Submissions
Virtual College resources and links
Textbook information and proctored testing
procedures
Contract information
11
Building Communities
Online Orientation for New Adjuncts
Currently hosted in Blackboard
Variety of presentation styles, including text, audio, and video
Assessments provided at the end of each section to ensure comprehension of information
11
Building Communities
Provide something “memorable”
New this year: Provide each new adjunct with an FCCJ memory stick with all of the information provided in the New Adjunct Orientation.
13
Building Communities
V-Compass
Hosted as a Blackboard community organization
Discipline discussion forums, such as Social Sciences, Humanities, Math, Business, Physical Sciences, etc.
Open topic forums, such as proctored testing, web resources, online pedagogy, etc.
Administrative forum with calendars and course management information
13
14
Building Communities
V-Compass
Syllabus submission for each term
Mentor and DLO staff information, including photos of each member and direct contact information
Resources, such as video tutorials, reference guides, and training opportunities
“One-stop” shop for online adjuncts
15
Professional Development
Includes Training and Certification Opportunities
Offered through Florida Community College University (FCCU)
Free for FCCJ staff and faculty (both full-time and part-time)
Certificate programs include:
Hybrid/Blended
Online
Traditional Classroom
15
Professional Development
Online Professor Certificate Program
Training is available online through Blackboard
Courses include:
Developing Interactive Web-Based Courses
Blackboard, Multimedia
Capstone: Creative Online Course Development and
Teaching
Serve as an Online Mentor for others
17
Online Adjunct Handbook
Developed by Office of Organizational Learning Services (OLS)
Provides online learning philosophy and mission
Instructional policies and practices
Syllabus and Instructor guidelines and examples
Copyright guidelines, online resources
Also included in V-Compass for easy access
17
18
Professional Development
Professional Development and Certification (including Online Professor Certificate Program)
http://www.fccj.edu/campuses/mccs/instruction/
profdev/catalog/fac_cert.html
Faculty Handbook for Online Course Development and Online Teaching
http://www.fccj.edu/campuses/mccs/instruction/onfac_
hdbk.pdf
19
Consistent Communication
V-Compass “Virtual” Staff Meetings Recognition of adjunct accomplishments, announcements, pertinent information 19Proactive Communication
Webinars and Podcasts (both live and pre-recorded)
Conduct these each fall with online adjuncts
Include welcome from Campus/College president, overview of resources, professional development opportunities, etc.
21
Proactive Communication
Opportunity for adjuncts to ask questions
Use of Elluminate allows adjuncts to participate either by text chat or audio/video
Allows for file-sharing and recording of Convocation for future viewing
View an example of our first live Virtual Convocation (2006) at:
http://lo.fccj.edu/asset/webinar/convoc2006.html
21
22
Social Support
Online Peer Mentoring Program
Supports new online adjuncts during their first term teaching at FCCJ;
Option to continue into second term
Mentors are experienced online instructors with the Distance Learning office (either full-time or part-time)
Each mentor could mentor up to 10 adjuncts each term
23
Social Support
Online Peer Mentoring Program
Mentors serve a variety of roles, including:
Liaison with new adjuncts and distance learning office
Technical Support with navigating through College
systems, such as Blackboard
Information resource for College-specific guidelines and
requirements
Emotional support in terms of encouragement and advice
23
Social Support
Online Peer Mentoring Program
Assignments based on academic discipline background and technical expertise
Lead Mentor/Associate Dean coordinates assignments and virtual meetings with mentors
Used to be paid with stipends per “mentee;” due to funding issues, currently on a volunteer basis
FCCJ Virtual Mentoring Program:
25
Technical Support
Audio/Video Tutorial Demonstrations
Compatible with both PC and Mac computers
Available in both multimedia and text-based (.pdf)
Topics include:
Office 2007
Uploading and managing items in Blackboard
Posting discussion topics
Creating, copying and archiving courses
http://www1.fccj.edu/dlo/instructor_audiovideo_demo.htm
25
26
Technical Support
“Watch It” Network
Videos of “How-to’s” by instructors
Topics include a variety of areas in Blackboard http://li.fccj.edu/newlisite/bb7.html
27
Technical Support
Faculty Resource Center
Staffed by the Distance Learning Office
Available to assist with creating videos, podcasts, narrated PowerPoint presentations, converting videos, etc.
Learner Support Center/Technical Help Desk
Available 7 days/week, covering 85 hours/week
Offers support via phone (including 800 number), e-mail, and fax 27
Where to Begin?
Size of program (both students and faculty)
Research available resources:
Help Desk
TV studio (either on-campus or local)
Professional Development and Training
Distance Learning
Full-time faculty
29
Where to Begin?
Mentor Program
Can be volunteer and easily assigned based on need Community Forum
Depending on course platform, may already be available
Alternatives include free sites such as Moodle, Google, Yahoo
Microsoft Sharepoint also an option
29
30
Where to Begin?
Communication
Regular newsletters and e-mails
Weekly/monthly podcasts or videocasts Teleconferencing, if do not have access to
webcasting tools, for interactive discussion Technical Support
Tutorials can be easily developed with inexpensive or free software, such as Captivate or Jing
31
Questions
and
Discussion
31Presenter Information
Kimberly Hardy, Ph.D.Dean of Instruction and Student Success Open Campus
Florida Community College at Jacksonville (904) 633-8471
Training and Supporting Online Adjuncts: Practical Ideas September 25, 2007
Online Resources
Professional Development and Certification (including Online Professor Certificate Program) http://www.fccj.edu/campuses/mccs/instruction/profdev/catalog/fac_cert.html Faculty Handbook for Online Course Development and Online Teaching