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Training and Supporting

Online Adjuncts:

Practical Ideas

Thursday, September 25, 2008 12:00 PM – 1:00 PM (Eastern) 11:00 AM – 12:00 PM (Central) 10:00 AM – 11:00 AM (Mountain) 9:00 AM – 10:00 AM (Pacific)

(Times listed refer to daylight saving time.)

Presented by:

Dr. Kimberly Hardy

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Today’s presenter:

Dr. Kimberly Hardy serves as the dean of Instruction and Student Success for the

Open Campus of Florida Community College at Jacksonville. In addition to teaching online courses in education and technology, Dr. Hardy works with distance learning, military, and accelerated programs. She has an extensive background in distance edu-cation and technology, and previously worked as a consultant and senior analyst for a national higher education consulting firm, as well as for the statewide Florida

Distance Learning Consortium. Dr. Hardy earned a Ph.D. in Higher Education with a specialty in Instructional Systems from Florida State University, a Master of Arts degree in Student Affairs Administration from Michigan State University, and a Bachelor of Science degree in Management from Boston College.

Want to ask the presenter a question?

If you’d like to ask the instructor a question at any time during today’s live seminar, simply click on the “Ask?” button at the top left of your computer screen. A text box will open, and you can type in your question there. A moderator will read participant questions during selected breaks.

Need tech help?

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Upcoming Seminars:

Join us in the future for our other informative online seminars: • October 1, 2008: Using a Template to Assist Faculty in

Online Course Development

• December 15, 2008: Rebroadcast: Quality Matters: Does Your Online Course Meet the Standards?

For complete descriptions and to register for events, call 800-433-0499 or visit our website at www.magnapubs.com.

Thank you for participating in today’s program.

Additional information about Magna Publications is available at www.magnapubs.com.

Magna Publications

Corporate Overview

Magna Publications has been a valued knowledge and information resource within the higher education community for more than 30 years.

We publish eight national newsletters: • The Teaching Professor • Academic Leader

• Magna’s Campus Legal Briefing

• Recruitment and Retention in Higher Education • Distance Education Report

• Online Classroom • The Edutech Report • Student Affairs Leader

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Training and Supporting

Online Adjuncts: Practical Ideas

September 25, 2008

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Training and Supporting Online Adjuncts: Practical Ideas

9/25/08

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1

Training and Supporting

Training and Supporting

Online Adjuncts:

Online Adjuncts:

Practical Ideas

Practical Ideas

Presented by: Presented by: Dr. Kimberly Hardy Dr. Kimberly Hardy

Dean of Instruction and Student Success

Dean of Instruction and Student Success

Florida Community College at Jacksonville

Florida Community College at Jacksonville

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It takes a village to raise a child.

- African proverb

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Overview

FCCJ Distance Learning Overview Adjunct Instructor Retention

Creating a Network of Support – 10 Practical Ideas

Building Communities

Professional Development, Training, and Certification

Proactive and Consistent Communication

Social and Technical Support Discussion and Questions

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Virtual Adjunct Faculty



FCCJ’s distance learning program includes

approximately:

300 virtual adjuncts; 100 full-time faculty

60% of virtual adjuncts reside outside of Florida

New adjuncts are hired each term

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Virtual Adjunct Faculty

Currently located in 38 states 5 6

FCCJ Virtual Adjuncts

Note: Summer terms not included in chart, though adjuncts mirror the increasing trends of Fall and Spring terms.

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FCCJ Online Enrollment

Note: Summer terms not included in chart, though enrollments mirror the increasing trends of Fall and Spring terms. 0 2,000 4,000 6,000 8,000 10,000 12,000 14,000 16,000 7

Instructor Retention



Retention of quality instructors



Competition with

other colleges



Creative and alternative

methods of retention,

particularly if

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Creating a Network of Support



10 Practical Ideas

Building Communities

Professional Development, Training, and Certification

Proactive and Consistent Communication

Social and Technical Support

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Building Communities

Online Orientation for New Adjuncts

Topics include:

 FCCJ course policies and procedures, including

deadlines for grade submissions and other timelines

 Syllabus Components and Submissions

 Virtual College resources and links

 Textbook information and proctored testing

procedures

 Contract information

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Building Communities

Online Orientation for New Adjuncts

Currently hosted in Blackboard

Variety of presentation styles, including text, audio, and video

Assessments provided at the end of each section to ensure comprehension of information

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Building Communities

Provide something “memorable”

New this year: Provide each new adjunct with an FCCJ memory stick with all of the information provided in the New Adjunct Orientation.

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Building Communities

V-Compass

Hosted as a Blackboard community organization

Discipline discussion forums, such as Social Sciences, Humanities, Math, Business, Physical Sciences, etc.

Open topic forums, such as proctored testing, web resources, online pedagogy, etc.

Administrative forum with calendars and course management information

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Building Communities

V-Compass

Syllabus submission for each term

Mentor and DLO staff information, including photos of each member and direct contact information

Resources, such as video tutorials, reference guides, and training opportunities

“One-stop” shop for online adjuncts

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Professional Development

Includes Training and Certification Opportunities

Offered through Florida Community College University (FCCU)

Free for FCCJ staff and faculty (both full-time and part-time)

Certificate programs include:

 Hybrid/Blended

 Online

 Traditional Classroom

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Professional Development

Online Professor Certificate Program

Training is available online through Blackboard

Courses include:

 Developing Interactive Web-Based Courses

 Blackboard, Multimedia

 Capstone: Creative Online Course Development and

Teaching

Serve as an Online Mentor for others

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Online Adjunct Handbook

Developed by Office of Organizational Learning Services (OLS)

Provides online learning philosophy and mission

Instructional policies and practices

Syllabus and Instructor guidelines and examples

Copyright guidelines, online resources

Also included in V-Compass for easy access

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Professional Development

Professional Development and Certification (including Online Professor Certificate Program)

http://www.fccj.edu/campuses/mccs/instruction/

profdev/catalog/fac_cert.html

Faculty Handbook for Online Course Development and Online Teaching

 http://www.fccj.edu/campuses/mccs/instruction/onfac_

hdbk.pdf

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Consistent Communication

V-Compass “Virtual” Staff Meetings Recognition of adjunct accomplishments, announcements, pertinent information 19

Proactive Communication

Webinars and Podcasts (both live and pre-recorded)

Conduct these each fall with online adjuncts

Include welcome from Campus/College president, overview of resources, professional development opportunities, etc.

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Proactive Communication

Opportunity for adjuncts to ask questions

Use of Elluminate allows adjuncts to participate either by text chat or audio/video

Allows for file-sharing and recording of Convocation for future viewing

View an example of our first live Virtual Convocation (2006) at:

http://lo.fccj.edu/asset/webinar/convoc2006.html

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Social Support

Online Peer Mentoring Program

Supports new online adjuncts during their first term teaching at FCCJ;

Option to continue into second term

Mentors are experienced online instructors with the Distance Learning office (either full-time or part-time)

Each mentor could mentor up to 10 adjuncts each term

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Social Support

Online Peer Mentoring Program

Mentors serve a variety of roles, including:

 Liaison with new adjuncts and distance learning office

 Technical Support with navigating through College

systems, such as Blackboard

 Information resource for College-specific guidelines and

requirements

 Emotional support in terms of encouragement and advice

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Social Support

Online Peer Mentoring Program

Assignments based on academic discipline background and technical expertise

Lead Mentor/Associate Dean coordinates assignments and virtual meetings with mentors

Used to be paid with stipends per “mentee;” due to funding issues, currently on a volunteer basis

FCCJ Virtual Mentoring Program:

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Technical Support

Audio/Video Tutorial Demonstrations

Compatible with both PC and Mac computers

Available in both multimedia and text-based (.pdf)

Topics include:

 Office 2007

 Uploading and managing items in Blackboard

 Posting discussion topics

 Creating, copying and archiving courses

 http://www1.fccj.edu/dlo/instructor_audiovideo_demo.htm

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Technical Support

“Watch It” Network

Videos of “How-to’s” by instructors

Topics include a variety of areas in Blackboard http://li.fccj.edu/newlisite/bb7.html

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Technical Support

Faculty Resource Center

Staffed by the Distance Learning Office

Available to assist with creating videos, podcasts, narrated PowerPoint presentations, converting videos, etc.

Learner Support Center/Technical Help Desk

Available 7 days/week, covering 85 hours/week

Offers support via phone (including 800 number), e-mail, and fax 27

Where to Begin?

Size of program (both students and faculty)

Research available resources:

Help Desk

TV studio (either on-campus or local)

Professional Development and Training

Distance Learning

Full-time faculty

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Where to Begin?

Mentor Program

Can be volunteer and easily assigned based on need Community Forum

Depending on course platform, may already be available

Alternatives include free sites such as Moodle, Google, Yahoo

Microsoft Sharepoint also an option

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Where to Begin?

Communication

Regular newsletters and e-mails

Weekly/monthly podcasts or videocasts Teleconferencing, if do not have access to

webcasting tools, for interactive discussion Technical Support

Tutorials can be easily developed with inexpensive or free software, such as Captivate or Jing

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Questions

and

Discussion

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Presenter Information

Kimberly Hardy, Ph.D.

Dean of Instruction and Student Success Open Campus

Florida Community College at Jacksonville (904) 633-8471

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Training and Supporting Online Adjuncts: Practical Ideas  September 25, 2007 

Online Resources 

Professional Development and Certification (including Online Professor Certificate Program)  http://www.fccj.edu/campuses/mccs/instruction/profdev/catalog/fac_cert.html  Faculty Handbook for Online Course Development and Online Teaching 

References

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