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Position
Title: Senior Specialist, Global Volunteers & General Recruitment
Department: Human Resources Reports To: SVP of Human Resources Job Grade: 3
Funding
Source: Unrestricted
Full or
Part-time: Full time
Exempt or
Non-exempt: Exempt
Organizational Overview
CMMB is a leading faith-based NGO focused exclusively on global health care for the world’s poor, by building healthy, sustainable communities through community engagement and partnerships. Now entering its second century, CMMB is committed to integrating and focusing its programming around saving the lives of children and mothers by concentrating on leading causes of mortality in targeted communities.
Building around a new CHAMPS (CHildren And Mother PartnershipS) model, CMMB will work at both the community and clinical levels in these targeted communities to strengthen health services and address the leading causes of maternal and child death. CMMB has committed to develop 16 CHAMPS sites by 2020, incorporating at least 3 in Haiti, Kenya, Peru, South Sudan, and Zambia. In addition, CMMB will expand its volunteer program to provide medical and business expertise for community development, and will engage with the pharmaceutical industry to help meet the needs of CHAMPS communities and in other areas of need.
CMMB is committed to learning and evolving in order to successfully achieve impact in its strategy, and will have strong vertical and horizontal team structures in alignment to the global strategy in order to encourage accountability, communication, and effective project management.
Department Summary
The Human Resources department is responsible for building and leading the people functions of CMMB, including that of employees, volunteers, and interns, as well as strategies, policies, practices and systems. This results in a high performing, engaged, and resilient workforce coupled with a work culture that retains close alignment to CMMB’s global strategy. Recently, the Volunteer Program has been incorporated into the Human Resources department for an integrated approach to the CMMB CHAMPs initiative.
Job Summary
The Senior Specialist, Global Volunteers & General Recruitment is responsible for identifying, fulfilling and coordinating demand for talent through management and recruitment of the volunteer and internship
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programs as well as support for the hiring of US employees. The individual in this role reports to the Senior Vice President, Human Resources and partners with Country Directors and field volunteer teams. This position is based in New York, NY. There are two positions in volunteer management that work together to complete the responsibilities outlined below.
Key Responsibilities
Volunteer Program:
1. Develop and enhance annual volunteer plan which provides support for, and meets, the assessed needs of the CHAMPS programs, other CMMB programs, the country offices and the US office. This includes the philosophy, processes and standards, implementation and expansion of programs and the monitoring and measurement of the global volunteer program, internship and fellows programs. 2. Ensures effective volunteer management practices and standards.
3. Assesses organizational needs and identifies opportunities for roles, capabilities, timing and location. 4. Determines staffing/volunteer mix and develops job descriptions; identifies required knowledge, skills,
abilities and motivations required.
5. Volunteer recruitment (see General Recruitment).
6. Places volunteers, ensuring an effective match. Develop and implement orientation/on-boarding programs.
7. Mobilizes and manages volunteers to enhance the vision and mission of CMMB and CHAMPS. Develops volunteer communication, evaluation and recognition systems.
8. Manages databases and reports required for volunteer projects.
9. Evaluates the success of the Volunteer Program in relation to planned outcomes and impact assessment.
10. Develops and implements a volunteer alumni strategy and program that includes a referral program, opportunities for mentorship and coaching, encourages a donor and fundraising platform and enhances awareness of and commitment to CMMB and engagement in the CMMB “movement”.
3 General Recruitment
Develop and implement comprehensive sourcing and recruitment strategies to meet the needs identified in the annual volunteer, intern and employee programs.
Enhance and implement recruitment and sourcing strategies that result in achievement of having the right people (employees, volunteers and interns) in the right place at the right time.
Conduct interviews and appropriate level of screening protocols.
Develop and maintain an inventory of talent/skill needs, matching skills and abilities to projects for both short and long term resource bases.
Analyzes and reports on recruiting metrics.
General
Builds partnerships with country offices to ensure they have the appropriate level of support and development for all recruiting and sourcing.
Note: These essential functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required.
Cross Functional Teaming Responsibilities
Volunteer Program (Member)
Implement volunteer program strategy and model.
Design volunteer products.
Fulfill volunteer program supply and demand.
Qualifications and Requirements
Competencies and skills
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Excellent oral and written communication skills, including demonstrated writing ability and some public speaking experience.
Demonstrated ability to initiate and manage projects; strong organizational and administrative skills. Must be able to work independently and as part of a team. Oriented to detail.
Ability to work well under pressure and meet deadlines.
Expert in using HR information systems processes for workforce planning, talent assessment and mapping, and recruitment and onboarding.
Creative and strategic thinker possessing practical business orientation and very high energy.
Consultative partnerships ability to build commitment and consensus through effectively influencing others.
Essential leadership characteristics and competencies
The established track record of good business judgment and financial acumen.
Good ability to gain the trust of others and foster collaborative relationships. Proven ability to build collaborative, impactful relationships with a diverse group of internal and external stakeholders.
Demonstrated ability to model teamwork behaviors and team building skills.
Good problem solving ability.
The awareness of international nonprofit healthcare challenges, current issues and sources of technical support and partnerships.
Required experience and demonstrated results
5+ years successful experience in volunteer management, preferably with an international public health NGO.
Demonstrated recruiting experience and ability to creatively source and recruit candidates (employees, volunteers, interns, and fellows) locally and internally.
Excellent proficiency in English (French and Spanish a plus).
Previous overseas and/or multi-site experience strongly preferred.
Must be comfortable working for a faith-based organization. Education and/or certifications
Commented [CF2]: 5 plus year of experience Volunteer
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Undergraduate degree required. Masters degree in international relations, communications, project management, organizational development, nonprofit management, or commensurate experience required.
SPHR certification is desirable.
