Citrix XenApp
Design & Implementation Service
Citrix XenApp Design and Implementation Service
Service Overview
RealServe IT’s XenApp Design and Implementation Service aims to analyse the current estate to recommend ‘best fit’ technologies to achieve the goals of the project. We understand that one solution does not fit all, thus analysing the application and desktop requirements of the users, we provide the right method of delivery to meet business requirements.
RealServe IT also has experience in third party technologies such as AppSense, App-V and PrintMap to enhance the user experience and environment management.
Features
Provide knowledge transfer on the latest versions of vendor’s software
Vendor Certified Professional Services Architects and Consultants
Enterprise Experienced Experts
Proven Project Methodology
Benefits
Reduce project delivery time due to experience and expertise
Gain essential knowledge and skills from consultants
Gain knowledge on latest versions and editions
Referenceable Clients:
Global Banks – ask for details
Waverley Borough Council
University College London
Tandridge District Council
West Thames College
GlaxoSmithKline
Hampshire County Council#
Service Deliverables
RealServe IT has helped many organisations deliver Citrix XenApp. We have a proven process to ensure projects meet timescales and budgets. The following is an outline of process.
Discovery:
The Discovery stage aims to audit the application and desktop estate.
Applications & dependencies
Application / Desktop Usage
Application / Desktop Users
Peripherals
Assessment:
The Assessment phase covers the following areas:
Platform compatibility – Windows 7 / 8 / 10
Browser compatibility
32 / 64 bit compatibility
Virtualization compatibility & options
Delivery options
Licensing
Design Workshop
The Design Workshop is a High Level Design (HLD) process which is undertaken with the customer stakeholders in the project. Business as well as technical requirements are defined and various technologies available can be discussed and demonstrated to evaluate their inclusion or exclusion from the design phase. Any decisions made will be documented and included in the HLD. Areas covered are:
XenApp delivery – MCS or PVS
Application delivery
Hosted Shared Desktop types
User types
Remote access
Printing Architecture
User peripherals (USB, Video, Voice)
Monitoring & management
Profiles & Policies
Infrastructure– server/storage/network
User experience & performance
Scalability
Security
Disaster Recovery
Testing and deployment strategy
Design Stage
Following decisions made in the Workshop, a new farm design process can begin in conjunction with technical stakeholders within the Customers business. The design should follow Vendor Best Practice techniques for design and implementation. It will consist of the following:
Server build process
Installation of product and configuration settings
Application packing
Remote access process
Support team training
User training
Pilot/Staged roll-out plan
Proof of Concept / UAT
The PoC is set up and configured according to the approved design. A small number of applications & desktops are set up for selected users to test the solution in principal and gage the user
experience. The IT team & candidates will be trained and the PoC process will be fully documented. The below will be installed and configured:
Server & hypervisor
XenApp components
Windows Client OS
PoC test applications
Remote Access solution
Test candidate profiles
Once the PoC is successful, a User Acceptance Testing environment is built. All applications are installed and a larger number of candidates are selected to test.
Load Testing and Benchmarking Performance Validation
For larger environments, load testing and benchmarking performance is recommended. Server configurations and application variations can be tested and validated by simulating user workloads. This is fully documented and infrastructure recommendations are proposed based on the results. This validation process also aids in capacity planning.
Deployment
The deployment phase is then conducted once the UAT environment has been signed off. This is then scaled up and users migrated in accordance to the Deployment Strategy. Full documentation will be provided.
On-Boarding and Training
About RealServe IT
RealServe IT is a solutions lead consultancy firm with seasoned consultants and engineers that have been designing strategies and building solutions using decades of industry experience gained in the field, to help customers solve their complex IT challenges. This enables them to unlock the full potential of datacentre, workspace technology, application and desktop delivery, management and security, alongside the more recent Cloud Services. RealServe IT can assist your organisation to reduce on-going operational costs and security risks, increase efficiency, agility, flexibility, security controls & management of your data.
Our services range from optimising and integrating technologies, to owning large scale IT transformation programmes specialising in:
Cyber & Desktop Security technologies
Virtualization technologies
Cloud Application & Desktop Delivery
Application Performance & Optimization
Cloud (hosted and premise) solutions
Our consultants and engineers are certified to the highest levels in their field and have years of experience between them having worked on major projects for many of the UK’s largest corporates Our solutions include off the shelf as well as custom tailored solutions that deliver results critical for our client’s success.
Service Capabilities
We pride ourselves in being as flexible and agile as possible to respond to our clients’ needs and timescales, to architect superior solutions at a fraction of the time and cost. Services include...
Design and Architecture
System and Vendor Selection
System Assurance
Functionality and Security Assurance
Transition Phase Planning and Implementation
Business Continuity, Resiliency Planning and Design
Proof of concept and evaluations
Knowledge transfer and end user training
Health checks and security assessments
Cyber Security
With the ever increasing threat from Cyber activity, the dangers are becoming far more
sophisticated. Relying on perimeter defences alone now is wholly inadequate. In Cisco’s 2014 annual security report they stated “All organizations should assume they’ve been hacked”, which means that there is an even more urgent need to protect data integrity and confidentiality within the corporate network as well as outside.
how game changing security solutions can be used and deployed within their environments to solve many of today’s challenges.
In partnership, RealServe IT also offers a range of advanced vulnerability Management, penetration testing and security training services by fully certified and accredited consultants.
Our Cyber security Solutions include A Cyber IT security intelligence service that combines network traffic inspection, endpoint monitoring, and intuitive analytics into a single, comprehensive cloud (premise/hosted) solution providing Breach/Malware/Threat Detection & Prevention, along with Cyber Kill Chain Analysis delivering a fully comprehensive view of security breaches together with alerting and reporting.
Application & Desktop Virtualization
RealServe IT provides application and desktop virtualization solutions. Our partnerships with
VMware, Citrix and Microsoft allow us to deliver using the best of breed products for our customers. We are able to offer design and implementation services using our experienced solutions architects. RealServe IT has experience with managing applications and desktops in both physical and virtual environments. Our skill sets in application virtualization include Microsoft App-V, Citrix Streaming Profiler and VMware ThinApp. In desktop environments, for virtualization we have expertise in Citrix XenDesktop/XenApp and VMware Horizon View and for physical desktop management RealServe IT offer solutions around Microsoft System Center 2012, AppSense DesktopNow and VMware Horizon Mirage.
Our Partners
Certifications:
Citrix - Entire Product Suite
CCA
CCEE
CCEA
VMware – Server and End User Compute
● VCAP-DCD ● VCAP-DCA ● VCP-DCV ● VSPD510 Microsoft ● SCCM MVP
● MCSE - Windows Desktop & Server OS
Security
