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Emergency

Response

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Given the choice, most seniors and persons with medical conditions or physical challenges would prefer to live in their own homes and be as independent as they can. That's not always possible. For many, this dream can become a reality with the addition of a reliable, easy-to-use communications device.

Your Emergency Response System connects to your home telephone line and automatically places a call for help when you signal for assistance, any time of the day or night – whether or not you can reach the telephone. Family,

neighbours, or medical personnel whom you pre-designate are notified immediately, so they can respond. This medical alert system has proven dependable enough to meet some very tough standards. It is listed by Underwriters

Laboratories as a home healthcare signaling device.

The heart of this system is the console itself, which is

designed for tabletop use and is ideal for bedside

placement. It features:

a centrally located EMERGENCY button that can

activate the alarm in the same manner as the

personal pendant transmitters

a CLEAR/RESET button, which cancels alarms or

resets the system following an alarm.

During an alarm, the console sounds a loud signal and

also dials the monitoring station to alert them of the

emergency. During a power outage, a back-up battery

will keep the unit functioning for up to 8 hours.

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The Emergency Response System

Many people on their own worry about what they

should do, or maybe who they could call for help in a

hurry. The Emergency Response System offers

comfort to someone on his/her own. It provides a

complete sense of independence.

The Emergency Response System offers:

Portable freedom in your own home.

Versatility – to be placed anywhere versus a fixed

button or hardware.

Twenty-four hours a day/365 days a year monitoring

response service.

Experienced personnel available at all times to

respond to your needs.

Pendant that is small and light as well as waterproof

Flexibility – a person may request an unlimited

number of responders, or as few as one.

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Please note:

If the telephone lines are not working for whatever reason, the ERS will not work. It is dependant on a working phone

line.

If the back-up battery becomes fully drained (due to

extended periods of no power to the unit), the system will

“squeal” uncontrollably. Please contact the HHHS –

Community Support Services Division office at 457-2941. Please be aware that if you have a pet, there is a possibility that the animal may activate an emergency signal by

stepping on the base unit. Please be sure to have the unit protected and placed somewhere that pets will not have access to it.

The Emergency Response System is a reporting device at best and is intended and serves only as an aid and not as a preventative measure to an accident, sudden illness, crime of burglary or a fire.

Your Emergency Response System automatically tests the communication to the monitoring station weekly.

We Highly Recommend:

 Plug your unit into an outlet that is not controlled by a light switch.

 That you don't use a power bar for the Care Guard Units  Not to use a phone splitter with the unit

 Not to hook up answering machines or internet

connections on the same jack as the unit or through the unit.

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Features:

Suitable for temporary or permanent

installations.

Sleek, compact console for tabletop or wall

mounting.

Capacity for more than 1 pendant to be

programmed into the unit.

Two-way voice modules are available.

In and out telephone jacks.

Installs in minutes.

All equipment is state-of-the-art,

but with technological advances

your equipment will be updated –

with no charge to you.

Our clients are our primary

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The transmitter pendant

can be worn around the

neck or around the wrist.

When this button is

pressed, the base unit

immediately signals the Monitoring

Centre. The monitoring station will call

back to your home by either using the

two way voice feature on your unit or by

normal phone contact. If you do not

respond, they will move on to the Contact

List you have provided or call Emergency

Services.

This transmitter pendant is the solution

to all kinds of problems facing people

living alone.

The waterproof sensor/button can be worn

as a wristband or as a pendant. It is

strongly recommended to wear your

sensor/button at at all times – especially in

the bath or shower.

In the event you do not respond when

summoned and an actual emergency is

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Important - Please Read

Should you be leaving your home for more

than 8 hours at a time, we recommend that

you leave the button at home. Your

Emergency Response button communicates

with the base unit/panel regularly. If you

are gone for a long period of time a signal

may be sent to the monitoring station

indicating that there may be a problem with

your button.

Please feel free to contact

HHHS – Community Support Services Division

any questions or concerns.

References

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