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Email-Marke

User Guide

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Introduction

Use this document to help you step through using the The first screen that you will see will be something like this:

Note that, as this is a truly live application, some of the “Recent drafts” and maybe different, depending on who has been using this system.

Creating a New Campaign

In order to create and send an email campaign, you will have to (a) have content, (b) have a template into which you will add the content, and (c)

Over the next few page we will step you through instance, we will use sample information. starting from scratch with your own information.

1.

Using the Sample Campaigns

Our first example will be to use the sample cam that you should see:

Introduction

Use this document to help you step through using the Demonstration of Email-Marketing.ie. The first screen that you will see will be something like this:

Note that, as this is a truly live application, some of the “Recent drafts” and Recently sent reports” maybe different, depending on who has been using this system.

Creating a New Campaign

In order to create and send an email campaign, you will have to (a) have content, (b) have a template into which you will add the content, and (c) have a list of email addresses.

will step you through the process of sending a campaign

we will use sample information. In the second case, we then help you to send an email starting from scratch with your own information.

Using the Sample Campaigns

Our first example will be to use the sample campaigns supplied. The screen below is the first screen Marketing.ie.

Recently sent reports”

In order to create and send an email campaign, you will have to (a) have content, (b) have a have a list of email addresses.

sending a campaign. In the first help you to send an email

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This provides us with an Overview of our recent email marketing activity. As you can see, we have a number of drafts (“Recent drafts”) and some campaigns that we have recently

(Recently sent campaign reports”).

Let’s start with a Recent Draft. Click on the first Recent Draft Level”. You should see the following screen:

This provides us with an Overview of our recent email marketing activity. As you can see, we have a number of drafts (“Recent drafts”) and some campaigns that we have recently sent to clients (Recently sent campaign reports”).

Let’s start with a Recent Draft. Click on the first Recent Draft – “Take Your Email Marketing to a New Level”. You should see the following screen:

This provides us with an Overview of our recent email marketing activity. As you can see, we have a sent to clients

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This screen provides us with an overview of the cam New Level”.

From this screen, we can make changes to the campaign.

We can make changes to the campaign details (Campaign Name, Subject, From Name, Email Name and Reply-to Address) by clicking on this button:

We can make changes to how the campaign looks (i.e. the HTML and Text versions) by clicking on the following button:

But let’s get to that button in one minute. Before we do that, let’s have a look at how the campaign looks. To do this, simply click on Preview email link:

In this case, a new Window will open with the current campaign in it.

This screen provides us with an overview of the campaign called “Take Your Email Marketing to a

make changes to the campaign.

We can make changes to the campaign details (Campaign Name, Subject, From Name, Email Name to Address) by clicking on this button:

We can make changes to how the campaign looks (i.e. the HTML and Text versions) by clicking on

But let’s get to that button in one minute. Before we do that, let’s have a look at how the campaign n Preview email link:

In this case, a new Window will open with the current campaign in it.

paign called “Take Your Email Marketing to a

We can make changes to the campaign details (Campaign Name, Subject, From Name, Email Name

We can make changes to how the campaign looks (i.e. the HTML and Text versions) by clicking on

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Let’s now say that we want to make changes to this campaign. to the Create/Send page. Click on “Edit my content”:

You will see the following page:

Let’s now say that we want to make changes to this campaign. Close this preview window, returning to the Create/Send page. Click on “Edit my content”:

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There are number of ways in which we can edit this campaign:

Edit the content of the story

Click on the “pencil” icon (as indicated below):

This will open up the editing screen (below), which then allows you to update the

and the Image. This section also allows you to change the attributes of the content (bold, italics, text colour, etc) and also allows you to add links to the content of the story.

There are number of ways in which we can edit this campaign:

Edit the content of the story

Click on the “pencil” icon (as indicated below):

This will open up the editing screen (below), which then allows you to update the

and the Image. This section also allows you to change the attributes of the content (bold, italics, text colour, etc) and also allows you to add links to the content of the story.

This will open up the editing screen (below), which then allows you to update the Title, the Content and the Image. This section also allows you to change the attributes of the content (bold, italics,

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Go ahead and make changes, saving as you go. You applied live as you make them.

As well as being able to make changes to the stories within the newsletter, you can also make changes to the

• Newsletter Title (in this case is called “Email Marketing News”, but ca Your Company Name)

• “Also this Month” section (

News”, “Alternative Items” or whatever is appropriate to your campaign) • “Try for Free” section (which also can be changed to

• “Enter you Title” (also changeable)

• Footer section (for the company name, phone number or whatever you choose) In fact, just about every section and part of the email campaign can be altered to suit your requirements.

Once you are happy with the edits that you have made to the c button (top right hand side of the screen):

This screen shows you what the email campaign will look like when it is send.

Go ahead and make changes, saving as you go. You will see that the changes that you make are

As well as being able to make changes to the stories within the newsletter, you can also make

Newsletter Title (in this case is called “Email Marketing News”, but can change this to be

“Also this Month” section (which can be renamed to have different titles such as “In Other News”, “Alternative Items” or whatever is appropriate to your campaign)

“Try for Free” section (which also can be changed to suit) “Enter you Title” (also changeable)

Footer section (for the company name, phone number or whatever you choose) In fact, just about every section and part of the email campaign can be altered to suit your

its that you have made to the campaign, click on the “Preview email top right hand side of the screen):

This screen shows you what the email campaign will look like when it is send.

that the changes that you make are

As well as being able to make changes to the stories within the newsletter, you can also make

n change this to be

which can be renamed to have different titles such as “In Other News”, “Alternative Items” or whatever is appropriate to your campaign)

Footer section (for the company name, phone number or whatever you choose) In fact, just about every section and part of the email campaign can be altered to suit your

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If you want to continue editing the campaign, click the “Make continue. When you are happy with the campaig

button (top right):

The next screen allows you to pick the email list that this campaign is to be sent to (next screen)

In this example, we have already uploaded 2 lists into the system, called Irish Celebrities and Test List. If we want to add/update any of the lists on this page, simply click on the

tab (although, for this example, we will accept

We will come back later and have a closer look at the Manage Subscribers section.

Click Next. This takes you to a Campaign Summary page. If you are happy with the campaign, then click on the “Preview and Define Delivery” button.

The next page is allows you to send a test email before you send the real thing. This ia always a good idea as you now get to send your email to various email clients (such as Gmail, Outlook, Yahoo! Mail, Hotmail, etc)and therefore see the email as it will be viewed by the recipient.

Once you have sent your test email (which you can choose not to do) you will be asked to either schedule the campaign to be delivered at some time in the future or immediately.

Make your choice and send your email.

If you want to continue editing the campaign, click the “Make More Changes” button (top left) to continue. When you are happy with the campaign, simply click the “I’m done, define my recipients”

The next screen allows you to pick the email list that this campaign is to be sent to (next screen)

In this example, we have already uploaded 2 lists into the system, called Irish Celebrities and Test If we want to add/update any of the lists on this page, simply click on the “Manage Subscribers (although, for this example, we will accept that this is the correct list and send the campaign).

and have a closer look at the Manage Subscribers section.

Click Next. This takes you to a Campaign Summary page. If you are happy with the campaign, then ew and Define Delivery” button.

The next page is allows you to send a test email before you send the real thing. This ia always a good idea as you now get to send your email to various email clients (such as Gmail, Outlook, Yahoo!

therefore see the email as it will be viewed by the recipient.

Once you have sent your test email (which you can choose not to do) you will be asked to either schedule the campaign to be delivered at some time in the future or immediately.

e and send your email.

More Changes” button (top left) to efine my recipients”

The next screen allows you to pick the email list that this campaign is to be sent to (next screen)

In this example, we have already uploaded 2 lists into the system, called Irish Celebrities and Test “Manage Subscribers” that this is the correct list and send the campaign). and have a closer look at the Manage Subscribers section.

Click Next. This takes you to a Campaign Summary page. If you are happy with the campaign, then

The next page is allows you to send a test email before you send the real thing. This ia always a good idea as you now get to send your email to various email clients (such as Gmail, Outlook, Yahoo!

therefore see the email as it will be viewed by the recipient.

Once you have sent your test email (which you can choose not to do) you will be asked to either schedule the campaign to be delivered at some time in the future or immediately.

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That’s it! You have sent the email!

2.

Starting from Scratch

Now that you have had a chance to use the sample content in the system, it is time to create your own campaign.

• Click on the Create/Send tab

• Click on the Create a New Campaign link

Step 1 - Define the campaign and sender

Complete all of the steps on this page, to include Campa From Email Address and Reply-to Email Address.

right of screen)

Step 2.1 – Select the format of your email

Simply choose to either send a HTML email or a text email (the system will automatically

text email alternative for all HTML emails). If you decide to choose a HTML email, then you need to choose a template (which will define the format/look and feel of the ema

the current templates is shown on this screen. own branding – simply contact us). When you (bottom right of screen).

Step 2.2 – Adding Content

Using the instructions in the previous section of

campaign content (i.e. click on the “pencil” icon to access and edit each of the editable regions As you enter the content, you will

“footer” sections, where appropriate. changes.

That’s it! You have sent the email!

Starting from Scratch

Now that you have had a chance to use the sample content in the system, it is time to create your

Click on the Create/Send tab

Campaign link

Define the campaign and sender

Complete all of the steps on this page, to include Campaign Name, Campaign Subject, From Name, to Email Address. Click on the Choose my Template button (bottom

Select the format of your email

o either send a HTML email or a text email (the system will automatically

text email alternative for all HTML emails). If you decide to choose a HTML email, then you need to which will define the format/look and feel of the email). A thumbnail of each of

is shown on this screen. (Note, we can create a template for you with your contact us). When you have chosen your template, click on Add my content

Adding Content

previous section of this document (starting on page 5)

on the “pencil” icon to access and edit each of the editable regions content, you will allowed to update “company name”, “other news” and the “footer” sections, where appropriate. Your campaign will be automatically saved as you make the Now that you have had a chance to use the sample content in the system, it is time to create your

ign Name, Campaign Subject, From Name, Click on the Choose my Template button (bottom

o either send a HTML email or a text email (the system will automatically create a text email alternative for all HTML emails). If you decide to choose a HTML email, then you need to

il). A thumbnail of each of , we can create a template for you with your have chosen your template, click on Add my content

this document (starting on page 5), enter the

on the “pencil” icon to access and edit each of the editable regions, etc). “company name”, “other news” and the

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Remember, you can your keep, make further changes, view changes as often as you like – the system saves as you go!

At any stage during this process, you can preview your email by clicking on the button (top right),

returning to make more changes by clicking on the

Once you are happy with the changes that you have made to the campaign, click the “I’m done, define my recipients” button:

Step 3 – Who should the

In this step, you are asked to choose a list of the lists supplied on this page and click ne Of course, you may want to add your own list. Subscribers tab.

Click on the “add a new list” link.

make further changes, view them and then go back to make further the system saves as you go!

any stage during this process, you can preview your email by clicking on the “P

returning to make more changes by clicking on the “Go back” button.

Once you are happy with the changes that you have made to the campaign, click the “I’m done,

Who should the Campaign be Sent to?

hoose a list of contacts to which the campaign will be sent. e lists supplied on this page and click next.

may want to add your own list. To add your own email contacts, click on the Manage

nk. You will see the next screen:

them and then go back to make further

Preview email”

Once you are happy with the changes that you have made to the campaign, click the “I’m done,

will be sent. Pick one

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Give your list a name. Choose whenther this list sh

opt-in means new subscribers are added to this list as soon as they complete the subscribe form. Double opt-in means a verification email with a confirmation link will be sent to the subscriber that they must click to validate their address before they're added to this list. This confirmation

required when you import your existing subscribers, only when new subscribers join via your subscribe form. For this example, we wo

You will then see the following screen:

Give your list a name. Choose whenther this list should be single or doublle opt-in. Note that means new subscribers are added to this list as soon as they complete the subscribe form.

means a verification email with a confirmation link will be sent to the subscriber that validate their address before they're added to this list. This confirmation

when you import your existing subscribers, only when new subscribers join via your For this example, we would suggest you choose the single opt-in

see the following screen:

in. Note that Single means new subscribers are added to this list as soon as they complete the subscribe form.

means a verification email with a confirmation link will be sent to the subscriber that validate their address before they're added to this list. This confirmation isn't when you import your existing subscribers, only when new subscribers join via your

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There are threee ways to add your

1. One by one. Simply type in the email address onto the above page.

2. You can add multiple contacts by clicking

add contacts using this method, you will be asked recipients permission and then

3. Finally, you can import your subscribers from a comma, tab or semi Simply click this option on

Step 4 – Sending your Campaign

Once you have defines your recipients/subscribers, click on the

Choose the campaign that you were “Who should this campaign be sent to? your emails. Click next.

your email contacts

type in the email address along with their name. This multiple contacts by clicking “add more than one at a time” add contacts using this method, you will be asked to confirm that you have recipients permission and then simply add your list of contacts.

can import your subscribers from a comma, tab or semi-colon delimited text file on the above screen and follow the on-screen instructions

Campaign

Once you have defines your recipients/subscribers, click on the Create/Send tab

Choose the campaign that you were previously working on. You will then be returned to Who should this campaign be sent to?” page). Pick the subscriber list to which y

his is done directly ”. If you are going to that you have got the

colon delimited text file. screen instructions.

. You will then be returned to Step 3 (the to which you want to send

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You will be presented with a Campaign Summary screen. order, click the “Preview and Define Delivery

Step 4.1 – Send yourself a t

It's always a good idea to send yourself a test before you deliver the real thing. following screen:

Simply enter the email address that the test email” button.

(Of course, you can choose to ignore this

Step 4.1 – Schedule the delivery of your campaign

Either way, the next screen allows you to campaign immediately or at some If you choose to send your campaign imm my campaign now” button:

a Campaign Summary screen. If you are satisfied that Preview and Define Delivery” button (bottom right).

Send yourself a test email

It's always a good idea to send yourself a test before you deliver the real thing. You will see the

Simply enter the email address that the test email is to be sent and click on the following

f course, you can choose to ignore this – in this case, click on “Skip the test email

Schedule the delivery of your campaign

the next screen allows you to schedule you campaign. You can choose or at some time in the future.

you choose to send your campaign immediately, simply enable this option and click on

If you are satisfied that everything is in

You will see the

following “Send the

Skip the test email” button).

choose to send you

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Alternatively, if you choose to send your campaign at some later time, then the following time” option and click on the

Of course, if you choose to send cancel) the campaign at any time

That’s all there is to it! You have created your first customised email c content and your own email subscriber list.

If you have any queries regarding how support provided or email support at

Alternatively, if you choose to send your campaign at some later time, then choose the option and click on the “Schedule my campaign” button:

course, if you choose to send your campaign at some time in the future, you can at any time before the scheduled delivery time.

s all there is to it! You have created your first customised email campaign, using your own email subscriber list.

have any queries regarding how to use the system, please use the comprehensive or email support at [email protected]

choose the “Deliver at

your campaign at some time in the future, you can modify (or even

ampaign, using your own

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