Empower your business with messaging, video meetings, calls, and fax from anywhere, on any device. RingCentral MVP provides a complete business communications and collaboration solution that is flexible and completely scalable, so it can grow and adapt to meet your company’s ever-evolving needs.
RingCentral MVP®
Ultimate edition
Use RingCentral MVP Ultimate edition as your unified communications and collaboration solution and enjoy our most comprehensive enterprise-grade feature set:
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Streamlined communications through a rich set of capabilities•
Comprehensive integrations with today’s leading business applications•
Use domestic minutes to call within the UK and across 24 countries in the EMEA region•
4,000 inclusive minutes/month•
POWERFUL SCALABILITY AND FLEXIBILITY
RingCentral MVP Ultimate edition delivers a highly scalable cloud-based phone system that provides significant flexibility in managing your rapidly growing business operations. Our agile platform-based service facilitates timely and rapid network and device configuration, automatic product upgrades and innovations, and flexible monitoring and management tools, helping ensure that your organisation scales according to the latest industry trends.
WORLD-CLASS SECURITY AND RELIABILITY
Robust security measures are implemented at every level of RingCentral’s architecture and processes, and our full-time security and fraud-prevention department works to ensure the physical and environmental security of your service 24/7. Enjoy peace of mind knowing that our distributed network is fully redundant in every location we serve, providing a truly global infrastructure that consistently delivers the service continuity and quality you deserve.
SIMPLIFIED IT ADMINISTRATION
As your business scales and grows, your growing network locations create more complex operations with unique management challenges. RingCentral’s multi-site support feature gives you the flexibility to manage and support your branch offices based on their unique operational needs. Use our centralised web-based dashboard to easily manage all your users and locations—anytime, anywhere, on any device.
TEAM COLLABORATION
Use RingCentral Video to hold high-definition video conferences with up to 200 participants, utilising advanced collaboration features including screen sharing, web sharing, file annotation, and more. The RingCentral app provides a single, unified team workspace that allows your employees to share conversations, files, tasks, and calendars. Bring internal and external teams together with real-time text, voice, and video conferencing and keep projects on track by setting action items and timelines.
REAL-TIME ANALYTICS
RingCentral brings you the industry’s most sophisticated reporting capabilities so you can proactively monitor, analyse, and resolve issues before they can negatively affect your operations. Our powerful real-time reporting dashboards represent customisable views of your account’s call
performance and service quality data, providing end-to-end
COMPREHENSIVE INTEGRATIONS
Built as an open platform from the ground up, RingCentral is designed to easily integrate your business communications capabilities with the applications and cloud services your organisation uses every day. We deliver custom-built integrations into Salesforce, Google Workspace, Microsoft products, and many other leading sales, marketing, and CRM applications. Our Connect Platform allows you to seamlessly use leading market apps out of the box, while industry-standard APIs enable your developers to leverage our open platform architecture to innovate in novel ways, adding value to existing
ALERT (QOS) AND DEVICE STATUS ALERT
Set up fully customisable rules for automated monitoring of device registration status. Get alerted via email or the RingCentral app when issues are detected.
Track online and offline devices in real time. Gain visibility into device history and unprovisioned devices.
QUALITY OF SERVICE
Admins can proactively monitor and resolve system and performance issues with quality of service (QoS) alerts, which trigger when call quality deviates from the pre-set parameters for the entire company, individual location, or user group. ISP device status alerts can also be triggered when devices go offline. Now admins can resolve problems before they turn into big issues.
INCLUDED FEATURES
Business phone system
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Single Sign-on (SSO) support•
Active Directory integration•
Customisable roles and permissions•
Hot desking on a shared phone•
Cloud-based PBX•
Auto-Receptionist•
Multi-level IVR (Multi-level auto-attendant)•
Role-based access controls•
Dial-by-name directory•
Visual IVR Editor•
Music and messages on hold•
Visual voicemail•
Voicemail with email notification•
Voicemail-to-text transcription•
RingCentral MVP™ (international branch office support)•
Corporate Directory•
Multi-site supportRingCentral app (mobile)
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Supports iPhone, iPad, and Android smartphones and tablets•
Supports Apple Watch (iOS)•
Quality of service (QoS) dashboard of call quality metrics (admin only)•
HD voice-enabled•
Join now•
Call switch•
View colleagues’ phone presence across devices•
Call screening•
Reports dashboard (admin only)•
Supports RingCentral Global Office login and dial plans Call management•
Automatic call recording•
Answering rules•
Call queues•
Call forwarding•
Caller ID•
Extension dialling•
Call screening and blocking•
On-demand call recording•
Shared lines•
Call logs•
Call flip•
Call transfer•
Call park•
Park locations•
Intercom•
Paging•
Inbound caller ID number•
Outbound caller ID (phone, fax)•
Return calls with *69•
Presence across multiple devices•
Historical call reports•
User templates•
Missed-call notifications•
Company number labelling•
Call monitoring (monitor, whisper, barge, takeover)Analytics
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Performance Reports: historical data on call history and activities•
RingCentral Live Reports: near real-time data on inbound and outbound calls (additional licence fee applies)•
Meetings dashboard: usage by users, locations, and devices•
Adoption and Usage: gain visibility into RingCentralMessage, Video, and Phone usage and adoption across your organisation
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Quality of Service Reports: at-a-glance overview of the global health of the RingCentral system covering users, calls, and meetingsRingCentral app (desktop)
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Supports Windows and Mac•
Answer calls directly from the desktop app•
Make outbound calls from the desktop app (with direct dial)•
Single Sign-on (SSO) support•
Supports Plantronics headsets with call control•
Active call management•
Single view of current call, incoming calls, calls on hold•
Access voicemail and view faxes directly from app•
Voicemail-to-text transcription•
View incoming caller’s number and extension•
Call screening•
Integrated with company directory•
Contacts and favourites synced to RingCentral cloud•
Head-up display (HUD)•
Call monitoring capability from HUD•
View colleagues’ phone presence status•
Conferencing•
Access to RingCentral meetings•
Join now•
Call switch•
Send and receive texts with emoji support•
HD voice enabled•
Set outbound caller IDs for calls and texts•
Integrated with Microsoft Outlook/Office (Windows only)•
Integrated with Mac Address Book/Mac Photo support (Mac only)•
Option to print incoming faxes automatically (Windows only)•
Click-to-call•
Click-to-fax•
Supports RingCentral Global Office login and dial plansInternet fax
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Send and receive without a fax machine•
Receive faxes as email•
Sign and edit faxes electronically•
Send faxes using a fax machine with an analogue adapter•
Send and receive faxes from RingCentral mobile and desktop apps•
Send and receive faxes from Microsoft Office•
Online fax archiving•
Third-party integrationsPhone services
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Use domestic minutes to call within the UK and across 24 countries in the EMEA region•
4,000 domestic outbound minutes•
2,000 inclusive free-phone inbound•
International calling•
Smart numbers for voice and fax•
Directory listings•
Phone numbers: toll free, local, vanity, international•
International calling minutes bundles•
HD voice•
RingMe™ click-to-call-me•
RingOut™ click-to-call-out•
Log in with corporate email credentialsAudio conferencing
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Unlimited, easy access across devices•
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Reset host and participant access codes•
Video meetings
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Host HD video conferences (up to 200 people per meeting)•
HD audio and video•
Mobile enablement (PC, Mac, iOS, Android)•
Host large meetings (additional licence fee applied)•
Web sharing with advanced annotation features•
Send invitations via text or email•
One-click/tap to connect•
Switch meeting across devices•
Join audio by VoIP, PSTN, Call Me•
Separate controls for host and host ability to assign moderators•
View meeting history at v.ringcentral.com and in the RingCentral app•
Record meetings to the cloud•
Personal meeting IDs•
Lock meeting to prevent new users from joining•
Quality of service•
Performance reports•
Meeting recording•
Chat capability•
Premium audio conference number•
Active speaker spotlight for all participants•
Intuitive host controls (mute/unmute, record, annotation, etc.)•
Screen sharing on iPhone/iPad app from desktop (via AirPlay)•
Intelligent echo cancellation•
Accessibility support for attendees with disabilities•
Global Office support•
Microsoft Outlook and Google Workspace plugin•
Integration with Outlook, Google Calendar, and iCal•
Microsoft Teams integration•
Slack integration•
Salesforce integration•
Schedule video meetings through Google Chrome•
APIs for scheduling meetings•
APIs for accessing recordings•
Join the audio portion of a RingCentral Video meeting by VoIP, PSTN, or Call MeCollaboration
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Team messaging with internal and external contacts•
File sharing•
Screen sharing•
Video conferencing•
Task management•
Image annotation•
In-app document previews•
Third-party integrations•
Open platform/APIs•
Full telephony calling capability•
Voicemail and fax•
Mobile, web, desktop apps (Windows, Mac, iOS, and Android apps)•
Data retention and backupFor more information, please contact one of our solution experts. Visit ringcentral.co.uk or call 0800 098 8136.
RingCentral, Inc. (NYSE: RNG) is a leading provider of unified communications (message, video, phone), customer engagement, and contact centre solutions for businesses worldwide. More flexible and cost-effective than legacy on- premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral’s open platform integrates with leading third-party business applications and enables customers to easily customise business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.
Integrations
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RingCentral for Salesforce•
RingCentral for Zendesk•
RingCentral for Microsoft Dynamics•
RingCentral for Bullhorn•
RingCentral for Smarsh•
RingCentral Archiver•
RingCentral for Okta•
RingCentral for Slack•
RingCentral for NetSuite•
RingCentral for Canvas•
RingCentral for Desk•
Active Directory support•
RingCentral internet fax•
Microsoft Office and Outlook•
RingCentral for Google (Chrome/Drive/Gmail/Docs)•
RingCentral for Microsoft 365 (mail)•
RingCentral for Microsoft Teams•
RingCentral for Skype for Business•
RingCentral for Oracle Sales Cloud•
RingCentral for ServiceNow•
RingCentral for Dropbox (message backup)•
Integration with Box, Dropbox, and Google (via FaxOut)•
Log in with Gmail•
Access to RingCentral App Gallery for more integrationsHD voice–enabled devices
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Cisco – CP6821 – CP7841 – CP8851 – CP8861•
Yealink– T46S – T42S
– W60P cordless phone
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Unify – CP205 – CP400 – CP600•
Polycom IP phones – VVX 150– VVX 250 – VVX 350 – VVX 450 – VVX 501 – VVX 601
– SS IP5000 conference – SS IP6000 conference – Trio 8500
– RealPresence Trio 8800
