RecordPoint for SharePoint 2013, SharePoint 2016 and Office 365 Hybrid Cloud Overview and Pricing. G-Cloud 7

(1)

RecordPoint for SharePoint 2013, SharePoint 2016

and Office 365 Hybrid Cloud

Overview and Pricing

(2)

Page 2 RecordPoint for SharePoint/Office 365 – Overview and Pricing – G-Cloud 7

Notice

This document contains confidential and trade secret information of RecordPoint Software (“RPS”). RecordPoint Software has prepared this document for use solely with RecordPoint. Any other use or disclosure of the information herein is prohibited, and the information may not be reproduced, copied, or used in whole or in part without the prior written approval of RPS.

Contacts

Phone: +44 2071 930 712

(3)

1 Subscription Pricing (ex-Tax)

RecordPoint pricing is based on an incremental user per month subscription licensing model. Pricing options are featured in the table below.

G-Cloud 7 - RecordPoint – Incremental user/month subscription pricing

Product Up to 1,000th user 1,001st_to 5,000th user 5,001st_to 10,000th user 10,001st user onward

RecordPoint Core (including SocialConnect) £1.67 £0.88 £0.60 £0.31

FileConnect £1.00 £0.25 £0.15 £0.05

365Connect £0.67 £0.25 £0.15 £0.05

Repstor Email Manager £1.00 £0.25 £0.15 £0.08

Pricing Examples:

500 users RecordPoint Core - £1.67 x 500 users

Products Users Band Price Band Price Band Price Total per Month

RecordPoint Core 500 500 x £1.67 £835

Total £835 £835

2,500 users RecordPoint Core + FileConnect + 365Connect

Products Users Band Price Band Price Band Price Total per Month

RecordPoint Core 2,500 1,000 x £1.67 1,500 x £0.88 £2,990

FileConnect 2,500 1,000 x £1.00 1,500 x £0.25 £1,375

365Connect 2,500 1,000 x £0.67 1,500 x £0.25 £1,045

Total £3,340 £2,070 £5,410

7,000 users RecordPoint Core + FileConnect + 365Connect + Repstor Email Manager

Products Users Band Price Band Price Band Price Total per Month

RecordPoint Core 7,000 1,000 x £1.67 4,000 x £0.88 2,000 x £0.67 £6,390

FileConnect 7,000 1,000 x £1.00 4,000 x £0.25 2,000 x £0.15 £2,300

365Connect 7,000 1,000 x £0.67 4,000 x £0.25 2,000 x £0.15 £1,970

Repstor Email Manager 7,000 1,000 x £1.00 4,000 x £0.25 2,000 x £0.15 £2,300

(5)

2 RecordPoint Support

2.1 RecordPoint Core Support (provided with subscription)

RecordPoint provides support for RecordPoint Core within UK business hours (9am-5pm excluding weekends and bank holidays).

This includes:

 Access to RecordPoint’s support portal to log and track service/product incidents;

 Response Service Levels related to severity of the incident (see Support service definition);

 Resolution of acknowledged RecordPoint service/product bugs; and

 Access to RecordPoint’s online resources (Knowledge Base, etc).

2.2 RecordPoint Extended Support (additional cost to subscription)

In addition to the standard support supplied with the software subscription, RecordPoint provides Extended Support which provides additional assistance and support with SharePoint and RecordPoint issues that may be affecting the operation or usage of RecordPoint Core.

Extended Support is based on an incident model. 5 incidents are provided with the base subscription and additional incidents can be purchased as shown in the table below:

Incident Pack Cost (ex-Tax)

10 £8,000

30 £20,000

60 £35,000

Extended Support can also be used to triage and recommend solution paths for incidents that relate to issues with SharePoint or other Microsoft and non-Microsoft 3rd party tools which may be affecting the operation of RecordPoint. Once an issue of this nature has had a solution path proposed, the proposed resolution can be delivered by the customer or its designated professional services provider (possibly including RecordPoint, who would provide a quote as a professional services activity).

Any incident that is acknowledged as a bug will not be decremented from the customer’s available incidents.

(6)

3 Professional Services

RecordPoint provides deployment and migration advisory services which can be purchased under this agreement.

These services cover:

 Requirements gathering for records management.

 Requirements analysis and alignment of the records management requirements with the broader goals of the EDRMS.

 Review of the design of SharePoint document management configuration (document types, metadata etc.)

 Definition of records management rules and configuration for RecordPoint.

 Design and configuration for physical records within RecordPoint.

 Training in RecordPoint.

 Quality assurance and review of relevant documentation.

 Testing and implementation support.

 Migration services and advice for the migration of content into the service. RecordPoint has a delivery framework that supports RecordPoint professional services engagements. This is available to customers who subscribe to the G-Cloud Service.

Customers may choose to leverage this framework to support their RecordPoint

implementation or, alternatively, they can choose to use RecordPoint services to assist with their implementation, as required.

RecordPoint professional services day rate is £1,200 per day.

If more than 10 RecordPoint consulting days are pre-purchased for consumption within a 3 month period, this will be provided at a discounted rate of £1,000 per consulting day.

(7)

4 Pricing Terms

General Pricing Assumptions

 All pricing is exclusive of VAT.

 Prices are subject to change with 30 days’ notice

Professional Services Pricing Assumptions

 Professional Services rates are exclusive of Travel and Expenses

Subscription Pricing Assumptions

 RecordPoint Core is the core module. All other components and service offerings are optional;

 There is a 200 user minimum;

 There is a minimum term of 12 months, paid in full in advance. Renewal will be annual thereafter;

 Customer must ensure they have any MS software needed to run RecordPoint Core and the pricing provided does not include costs of associated Microsoft licensing; and

 Licensing and associated maintenance and support will only be provided whilst the subscription is active and all contracted customer requirements have been met by the end customer.

RecordPoint for SharePoint 2013, SharePoint 2016 and Office 365 Hybrid Cloud Overview and Pricing. G-Cloud 7