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System Management

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Jonathan Cyr – System Management Product Line Manager

Udi Shagal – Product Manager – SiteScope

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©2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice

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Agenda

– Overview

– Instrumentation and Content

– Manageability and Integration

– Demo

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HP Business Service Management

Comprehensive & integrated service operations

Service and Operations Bridge

Service Level Management | Service Health | Service Reporting | Event Consolidation | Dashboards

Comprehensive & integrated service operations

Application Performance Management

Storage

S stem

Storage

Net ork

Management

System

Management

BSM Foundation

Network

Management

Run-Time Service Model | 3rd Party Adapters | Shared Services

Server Storage

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Marketecture

Service Level Management

BTO Operations Bridge

BSM Service and Operations Bridge

Event

C lid ti gService Level M t Service Health Cross Domain R ti Advanced A l ti Dashboard

Consolidation Management Reporting Analytics

System Management

Reporting / Diagnostic Drill Down / Alerting / Event Correlation & De-duplication

HP Provided

Application Solution

OS Embedded

Instrumentation

Instrumentation

HP Provided

A t Smart Plug ins

Sit S M it Agents Smart Plug-ins

Solution Templates SiteScope Monitors

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When to use Agent-less and Agent-based

Agent-less

•When network access is reliable

•When Infrequent data is good enough

Agent-based

•When continuous and autonomous

monitoring and resolution is required

When Infrequent data is good enough

•When lower TCO is required (smaller

budget)

Wh d

d

monitoring and resolution is required

•When granular sampling is required

•When monitoring policies need to be

strictly enforced and managed

•Wh d t hi h

’t b t i

d

•When end user monitoring is required

•For devices where you can’t install an

agent on (e.g. unsupported platforms)

•When data which can’t be retrieved

remotely is required

•For management of mission-critical

servers

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)

Customers have the choice to use best‐in‐class 

Agent‐less and agent‐based technologies

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O

A

1100

Instrumentation & Content

Operations Agent 11.00

– Install

• One installable package delivering the combined Operations, Performance Agent and Glance • Install Cleaned up Install Script

• Agent packages reduced from 26 to 15 for UNIX, and 14 for Windows • One common lightweight installer

Media Updates

– Media Updates

• Common packages media for OMW and OMU servers • Releases independent of OM management server

– Usability

Usability

• Consolidation of command line • Consolidated Logs

− Enhanced logging which makes identifying install failures easier

• Verbose Status Messaging from Agent – “ovc – status” • Verbose Status Messaging from Agent ovc status • Enhanced License Enablement – “oalicense”

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O

A

1100 & I f

S

Pl

1 6

Instrumentation & Content

Operations Agent 11.00 & Infrastructure Smart Plug-in 1.6

– Features

• Real-Time Measurement*

• Enhanced Pre-requisites check in Installer

• IPv6 enabled node monitoring using SNMP Get / WMI • Monitor Agent state persistence

•Monitoring child instances of a given parent Object ID*

• SNMP Object ID monitoring using multiple community strings SNMP Object ID monitoring using multiple community strings

– Infrastructure Monitoring

Includes adaptive baseline measurement

h

l

l d d

d

Improvements to the Virtualization monitoring included in 1.5 (Hyper-V and VMware)

Inclusion of Unix Support

−HP-UX −Solaris −AIX

7

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S S

1110 M

& S l

T

l

Instrumentation & Content

SiteScope 11.10 Monitors & Solution Templates

– New Elastic VMware Host Solution template

• 5 new VMware Host monitors

• Adjusts counter list and thresholds to resource changes automatically (e.g. VM migration) • Based on VMware Best Practices – collect only essential information

• A quote from beta participant:

“We will definitively use this and I will convince everybody to purchase this”

– VMware Performance Monitor - Improved scalability and usability

– New Microsoft SharePoint 2010 Solution Template

New Microsoft Lync Server Solution Template (Unified Communication and Collaboration)

– New Microsoft Lync Server Solution Template (Unified Communication and Collaboration)

– Microsoft Solution Template refresh - Exchange 2010, AD 2008 R2, MSSQL 2008 R2, IIS 7.x

– Log File Analysis tool

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R

dl

ESX

VMware Solution Template

Rapidly monitor your entire ESX environment

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O

M

9 X & P f

M

9 X

Manageability & Integration

Operations Manger 9.X & Performance Manager 9.X

– OMU

• Web-based Administration for HPOM

• New Policy Types (Aligned with OM for Windows) • Policy Versioning

• Category-Based Instrumentation Distribution

Subagent Management

• Subagent Management

• Online Configuration Synchronization • Auditing

– OMW

OMW

• 64-bit infrastructure

• Enhanced cluster awareness and visualization

• Increased IT efficiency by offering support for ECS Composer & Designer • Enhanced Service Discovery capabilities

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P f

M

9 X

Manageability & Integration

Performance Manager 9.X

– Integrations:

• SiteScope 11.X integration

• New RESTful web services to retrieve data in XML format • URL based launch to show only graph window

– Manageability Improvements:

A ti Di t I t t d

• Active Directory Integrated • Configure Import Node List

– Usability Improvements:

• Ability to switch between real-time and near real-time metricsAbility to switch between real time and near real time metrics • Ability to save state of Interface

• Node List Search

• Advanced Date Range Panel for better correlation of metrics

Diagnostic View

11

• Diagnostic View

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S S

1110

Manageability & Integration

SiteScope 11.10

– User Management

• Role based LDAP integration

M d ti l d i i t id f Sit S • Manage user credentials and permissions outside of SiteScope

– OM integration enhancements

• Drilldown from OM to SiteScope

• Option to customize Service ID in the event details • Node discovery enhancements and fixes

• Support for the embedded agent on 64-bit servers

– Better support for SiteScope tags in templates and alerts New API operations search acknowledgments tags – New API operations – search, acknowledgments, tags – iPhone/iPad app for SiteScope

• Free, secure and highly usable way to view monitors and groups status + much more on to go • Mobile Email integration

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IT

f

h

SiteScope iPhone/iPad Application

monitor your IT from anywhere

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S S

1110

Manageability & Integration

SiteScope 11.10

– Improved Scalability

64 bit native process increased JVM heap

64-bit native process – increased JVM heap

Up to 24K monitors per server, 3500 monitors per minute

A quote from Beta participant:

“I got the 11.1 server up to 22K monitors. This is pretty impressive!”

– Enterprise Templates enhancements

A few examples:

− Multiple deployment in one action

− Easily Import and export between SiteScope servers − Variable auto-complete

− Variables in alerts

Events and Metrics integration with NNMi

– Events and Metrics integration with NNMi

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Demo!

Demo!

* SiteScope

SiteScope

* Performance Manager

Performance Manager

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Learn More

– Connect with HP experts and peers in the IT Operations Manager Community:

www.hp.com/blogs/ITOpsBlog

– Watch a 30 minute demo of HP Operations Manager: www.hp.com/go/OMDemoTour

– Watch short HP SiteScope 11.10 guidance movies on YouTube:

p

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http://www.youtube.com/user/HewlettPackardVideos

Join a li e interacti e HP Operations Manager Tech Talk: www hp com/go/OPCdemo

– Join a live interactive HP Operations Manager Tech Talk: www.hp.com/go/OPCdemo

– Visit the HP Software Web Events portal to see all live and on-demand web events:

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Q&A

Q&A

17

References

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