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TIBCO ActiveMatrix BusinessWorks Plug-in for Microsoft Dynamics CRM

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BusinessWorks™

Plug-in for Microsoft Dynamics CRM

Release Notes

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Contents

TIBCO Documentation and Support Services. . . . 3

New Features. . . .4

Changes in Platform Support . . . . 5

Changes in Functionality. . . .6

Deprecated and Removed Features. . . . 7

Migration and Compatibility. . . . 8

Closed Issues. . . . 9

Known Issues. . . .10

Legal and Third-Party Notices. . . .12

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TIBCO Documentation and Support Services

How to Access TIBCO Documentation

Documentation for TIBCO products is available on the TIBCO Product Documentation website, mainly in HTML and PDF formats.

The TIBCO Product Documentation website is updated frequently and is more current than any other documentation included with the product. To access the latest documentation, visit https://docs.tibco.com.

Product-Specific Documentation

Documentation for TIBCO products is not bundled with the software. Instead, it is available on the TIBCO Documentation site. To directly access documentation for this product, double-click the following file:

TIBCO_HOME/release_notes/TIB_bwplugindynamicscrm_version_docinfo.html

where TIBCO_HOME is the top-level directory in which TIBCO products are installed. On Windows, the default TIBCO_HOME is C:\Program Files\tibco. On UNIX systems, the default TIBCO_HOME

is /opt/tibco.

The following documents for this product can be found on the TIBCO Documentation site:

TIBCO ActiveMatrix BusinessWorks Plug-in for Microsoft Dynamics CRM Release NotesTIBCO ActiveMatrix BusinessWorks Plug-in for Microsoft Dynamics CRM InstallationTIBCO ActiveMatrix BusinessWorks Plug-in for Microsoft Dynamics CRM User's Guide How to Contact TIBCO Support

You can contact TIBCO Support in the following ways:

● For an overview of TIBCO Support, visit http://www.tibco.com/services/support.

● For accessing the Support Knowledge Base and getting personalized content about products you are

interested in, visit the TIBCO Support portal at https://support.tibco.com.

● For creating a Support case, you must have a valid maintenance or support contract with TIBCO. You

also need a user name and password to log in to https://support.tibco.com. If you do not have a user name, you can request one by clicking Register on the website.

How to Join TIBCO Community

TIBCO Community is the official channel for TIBCO customers, partners, and employee subject matter experts to share and access their collective experience. TIBCO Community offers access to Q&A forums, product wikis, and best practices. It also offers access to extensions, adapters, solution accelerators, and tools that extend and enable customers to gain full value from TIBCO products. In addition, users can submit and vote on feature requests from within the TIBCO Ideas Portal. For a free registration, go to

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New Features

The following new feature has been added in this release of TIBCO ActiveMatrix BusinessWorks™ Plug-in

for Microsoft Dynamics CRM:

Support for Actions and Functions having CRMBaseEntity Parameters

The new CRMBaseEntity Params field is added to select the collection or noncollection type of crmbase entities in Functions REST and Actions REST activities. This field is displayed only if you select the function/action that has crmbaseentity params/return type in the Functions Selection Dialog or Actions Selection Dialog. For more information, see 'Functions REST' and 'Actions REST' sections in TIBCO

ActiveMatrix BusinessWorks™ Plug-in for Microsoft Dynamics CRM User's Guide.

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Changes in Platform Support

The following change has been made in platform support in this release of ActiveMatrix BusinessWorks™

Plug-in for Microsoft Dynamics CRM:

Platform Status

As of

Release Notes

Novell SUSE Linux Enterprise Server 12.x 64-bit on x86-64

Added 6.9.1

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Changes in Functionality

The following functionality change has been made in this release of ActiveMatrix BusinessWorks™ Plug-in

for Microsoft Dynamics CRM:

To mitigate the DynamicsCRMREST plug-in request failures when encountered with 5xx errors while connecting to Azure AD and DynamicsCRM Online servers, accessToken cache interval and retry mechanism is introduced with the help of new system properties.

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Deprecated and Removed Features

The following features have been deprecated as of this release of ActiveMatrix BusinessWorks™ Plug-in for

Microsoft Dynamics CRM.

For deprecated features, where relevant, alternatives are listed. Any use of a deprecated feature must be discontinued because it might be removed in a future release. To avoid dependence on deprecated features, ensure that you become familiar with the suggested alternative features.

Deprecated Features Affected Component Description Deprecated Release Dynamics CRM (SOAP) Connection Shared Resource

Support for Dynamics CRM 2013 and Dynamics CRM 2015 on-premises servers and the listener solution on these servers is deprecated.

6.7.0 Dynamics CRM

(SOAP) palette The SOAP palette is deprecated from this release. No newenhancements is implemented for the SOAP palette. All new enhancements and features is considered on the REST palette.

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Migration and Compatibility

The following information provides migration procedures or compatibility issues for this release of ActiveMatrix BusinessWorks™ Plug-in for Microsoft Dynamics CRM.

To migrate projects created in the previous 6.9.0 version to version 6.9.1 of ActiveMatrix BusinessWorks™

Plug-in for Microsoft Dynamics CRM, you can do one of the following actions:

● Directly import the projects to version 6.9.1 of the plug-in. ● Open the projects directly with version 6.9.1 of the plug-in.

If you want to upgrade ActiveMatrix BusinessWorks™ Plug-in for Microsoft Dynamics CRM from version

6.9.0 or previous versions to version 6.9.1 by using the Eclipse provisioning platform, you must uninstall the previous version of the plug-in before installing the new version.

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Closed Issues

The following issues have been closed in this release of ActiveMatrix BusinessWorks™ Plug-in for Microsoft

Dynamics CRM.

Key Summary

DCRM-1696 An error occurred when connecting to Microsoft Dynamic CRM Online instance after resolving an issue with Azure AD.

DCRM-1671 TIBCO ActiveMatrix Businessworks plug-in for Dynamics CRM now supports SUSE Linux.

DCRM-1585 If a project containing Functions REST activity was imported, errors were seen in the input schema of the activity when the user either added another Functions REST activity or updated an existing Functions REST activity. Similar errors were seen when Functions REST activity was copied.

DCRM-1549 Actions REST activity generated an error during run time when the input schema had a collection of entity type.

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Known Issues

The following issues exist in this release of ActiveMatrix BusinessWorks™ Plug-in for Microsoft Dynamics

CRM.

Key Summary

DCRM-1614 Summary: Function REST Activity do not support functions having input parameters

of collection type.

Workaround: None

DCRM-1590 Summary: When configuring the Actions REST activity, custom actions are not

reflected in the Action Selection Dialog after the Refresh List button is clicked even though the CSDL metadata file is updated.

Workaround: After the Refresh List button is clicked and the refresh operation is

completed, the new action can be found by typing the action name in the search bar of the Action Selection Dialog.

DCRM-1565 Summary: Concurrent triggers to the Query REST Entities activity fail when dynamic

values are passed in the filter condition.

Workaround: None.

DCRM-1530 Summary: The Actions REST activity generates an error during run time when the

input schema has an enumeration type and an enumeration key that is an integer is entered.

Workaround: Enter the enumeration value instead of the enumeration key when the

key is an integer.

DCRM-1369 Summary: Query REST entities activity generates an exception when configured in

Fetch XML mode with more than 130 attributes in either base entity or linked entity.

Workaround: None.

DCRM-1350 Summary: Runtime errors related to concurrency, seen with all DCRM REST activities

whenever significant number of requests hit the Dynamics 365 online Web API in parallel. For example, "java.lang.RuntimeException:Number of concurrent requests exceeded the limit of 52.".

Workaround: Throttle the number of job instances created by process starters by using

bw.application.job.flowlimit property, so that the number of concurrent requests hitting the Dynamics 365 online Web API at any given moment is controlled. For more information about bw.application.job.flowlimit property refer to TIBCO ActiveMatrix

BusinessWorksTM Performance Benchmarking and Tuning guide.

DCRM-1263 Summary: The values of address attribute fields for certain entity types are not sent to

Dynamics CRM listener endpoints for Delete event by using the Dynamics CRM listener solution.

Workaround: None.

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Key Summary

DCRM-1214 Summary: The Query REST Entities activity faults at run time when groupby is used

on datetime type attribute in a FetchXML query for Microsoft Dynamics 365 online server.

Workaround: None.

DCRM-1198 Summary: The Query REST Entities activity faults at runtime when the aggregate

count is used on currency type field in a FetchXML query.

Workaround: None.

DCRM-1015 Summary: When a connection is changed to point from Microsoft Dynamics 365

online server V 8.2 to V 9.0, input and output validation errors might occur.

Workaround: After changing the connection, for all the activities in which errors occur,

click Build Schema and click OK.

DCRM-934 Summary: You cannot use a Dynamics CRM Connection resource with Proxy enabled

when Proxy username/password are provided.

Workaround: None.

DCRM-924 Summary: You can download Option set metadata from Dynamics CRM REST

Connection resources in a Shared Module without adding them as dependencies on the BusinessWorks Application Module.

Workaround: None.

DCRM-923 Summary: If you select any entities in the Entity Selection Dialog on the Query tab of

Query REST Entities activity, the selection is not retained.

Workaround: Select the same entities in the Entity Selection Dialog again to retain

them.

DCRM-734 Summary: When you create a Dynamics CRM REST connection resource and

configure it with Kerberos authentication on Mac OS, the test connection fails.

Workaround: Register the SPN of your Dynamics CRM service in KDC with IP

Address instead of a name. An SPN can be registered in the format

<nnn>-<nnn>.<domainSuffix>@<AD-DomainMachineName.LOCAL> where <nnn>-<nnn>-<nnn>-<nnn> is the IP Address of your DCRM service. For

example:[email protected]. DCRM-707 Summary: You can create an entity using Update REST Entity activity, only if

mandatory attributes for creation of that entity are available in Input schema for update.

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Legal and Third-Party Notices

SOME TIBCO SOFTWARE EMBEDS OR BUNDLES OTHER TIBCO SOFTWARE. USE OF SUCH EMBEDDED OR BUNDLED TIBCO SOFTWARE IS SOLELY TO ENABLE THE FUNCTIONALITY (OR PROVIDE LIMITED ADD-ON FUNCTIONALITY) OF THE LICENSED TIBCO SOFTWARE. THE EMBEDDED OR BUNDLED SOFTWARE IS NOT LICENSED TO BE USED OR ACCESSED BY ANY OTHER TIBCO SOFTWARE OR FOR ANY OTHER PURPOSE.

USE OF TIBCO SOFTWARE AND THIS DOCUMENT IS SUBJECT TO THE TERMS AND CONDITIONS OF A LICENSE AGREEMENT FOUND IN EITHER A SEPARATELY EXECUTED SOFTWARE LICENSE AGREEMENT, OR, IF THERE IS NO SUCH SEPARATE AGREEMENT, THE CLICKWRAP END USER LICENSE AGREEMENT WHICH IS DISPLAYED DURING DOWNLOAD OR INSTALLATION OF THE SOFTWARE (AND WHICH IS DUPLICATED IN THE LICENSE FILE) OR IF THERE IS NO SUCH SOFTWARE LICENSE AGREEMENT OR CLICKWRAP END USER LICENSE AGREEMENT, THE LICENSE(S) LOCATED IN THE “LICENSE” FILE(S) OF THE SOFTWARE. USE OF THIS DOCUMENT IS SUBJECT TO THOSE TERMS AND CONDITIONS, AND YOUR USE HEREOF SHALL CONSTITUTE ACCEPTANCE OF AND AN AGREEMENT TO BE BOUND BY THE SAME.

ANY SOFTWARE ITEM IDENTIFIED AS THIRD PARTY LIBRARY IS AVAILABLE UNDER SEPARATE SOFTWARE LICENSE TERMS AND IS NOT PART OF A TIBCO PRODUCT. AS SUCH, THESE

SOFTWARE ITEMS ARE NOT COVERED BY THE TERMS OF YOUR AGREEMENT WITH TIBCO, INCLUDING ANY TERMS CONCERNING SUPPORT, MAINTENANCE, WARRANTIES, AND INDEMNITIES. DOWNLOAD AND USE OF THESE ITEMS IS SOLELY AT YOUR OWN DISCRETION AND SUBJECT TO THE LICENSE TERMS APPLICABLE TO THEM. BY PROCEEDING TO DOWNLOAD, INSTALL OR USE ANY OF THESE ITEMS, YOU ACKNOWLEDGE THE FOREGOING DISTINCTIONS BETWEEN THESE ITEMS AND TIBCO PRODUCTS.

This document is subject to U.S. and international copyright laws and treaties. No part of this document may be reproduced in any form without the written authorization of TIBCO Software Inc.

TIBCO, the TIBCO logo, the TIBCO O logo, TIBCO ActiveMatrix BusinessWorks, TIBCO Business Studio, TIBCO Enterprise Administrator, and TIBCO ActiveMatrix BusinessWorks Plug-in for Microsoft Dynamics CRM are either registered trademarks or trademarks of TIBCO Software Inc. in the United States and/or other countries.

Java and all Java based trademarks and logos are trademarks or registered trademarks of Oracle and/or its affiliates.

All other product and company names and marks mentioned in this document are the property of their respective owners and are mentioned for identification purposes only.

This software may be available on multiple operating systems. However, not all operating system platforms for a specific software version are released at the same time. Please see the readme.txt file for the availability of this software version on a specific operating system platform.

THIS DOCUMENT IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

THIS DOCUMENT COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN; THESE CHANGES WILL BE INCORPORATED IN NEW EDITIONS OF THIS DOCUMENT. TIBCO SOFTWARE INC. MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S) DESCRIBED IN THIS DOCUMENT AT ANY TIME.

THE CONTENTS OF THIS DOCUMENT MAY BE MODIFIED AND/OR QUALIFIED, DIRECTLY OR INDIRECTLY, BY OTHER DOCUMENTATION WHICH ACCOMPANIES THIS SOFTWARE, INCLUDING BUT NOT LIMITED TO ANY RELEASE NOTES AND "READ ME" FILES.

This and other products of TIBCO Software Inc. may be covered by registered patents. Please refer to TIBCO's Virtual Patent Marking document (https://www.tibco.com/patents) for details.

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